Siemens OptiPoint 410 S Manual de usuario

HiPath

optiPoint 410 S /420 S

Using with Asterisk

Configuration Guide

Nur für den internen Gebrauch

30. Juni 2006

2optiPoint 410/420 - Using with Asterisk, Configuration Guide

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1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3 Configuration of Asterisk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3.1 SIP Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3.2 Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

4 Basic Configuration of optiPoint Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

4.1 Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

4.2 Network IP Address and Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

4.3 Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

4.4 SIP Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

5 Multi Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

6 Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

6.1 Settings in voicemail.conf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

6.2 Settings in extensions.conf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

6.3 Settings in the file sip.conf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

6.4 Setting up the Message Key on the optiPoint Telephone . . . . . . . . . . . . . . . . . . . . . . . 21

7 Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

7.1 Group Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

7.2 Execution of Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

8 Music on Hold (MOH). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

9 Reference List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

10 Sample Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

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optiPoint 410/420 - Using with Asterisk, Configuration Guide 3

Overview

1Overview

Using the products from the Siemens HiPath portfolio you can design communication solutions

for a wide variety of requirements (i.e. scalability and features). Apart from IP communication

systems, optiPoint telephones with SIP protocol are an integral part of these solutions. These

telephones can - due to the standards used - easily be integrated into open SIP-based environ-

ments.

This documentation helps you to start up a Siemens optiPoint SIP telephone with only a few

steps. It also shows the preparation of the SIP system, using an Asterisk open source PBX en-

vironment as an example.

2 System Requirements

Asterisk runs on the following operating systems: Linux, BSD, Mac OS X.

As long as you use Asterisk for VoIP only, no specific hardware requirements have to be met.

If a larger number of codec transcodings is necessary, you should use a more powerful PC

hardware.

In case of compatibility questions regarding protocols or hardware please refer to

http://www.asterisk.org (see Section 9, "Reference List").

3 Configuration of Asterisk

We assume that you are familiar with the installation and basic usage of an Asterisk environ-

ment. If you need further help, there is a wide variety of literature available as well as compre-

hensive information in the world wide web (see Section 9, "Reference List").

We will explain the basic statements in the configuration files sip.conf, extensions.conf and

voicemail.conf using an running sample configuration for two optiPoint telephones.

Configuration of Asterisk

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SIP Registration

3.1 SIP Registration

The file sip.conf has to have an entry for each user agent, i.e. for each telephone.

3.1.1 Syntax

The syntax of the configuration file must correspond to the following pattern:

[general]

parameter1=value

parameter2=value

[User Agent 1]

parameter1=value

parameter2=value

3.1.2 Sample configuration

The global section [general] contains statements that are valid for all user agents.

Example:

[general]

context=default

realm=usergruppe@asterisk

bindport=5060

bindaddr=0.0.0.0

allow=alaw

qualify=yes

dtmfmode=info

Explanations:

•context

The context groups certain extensions that are defined in extensions.conf.

•realm

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optiPoint 410/420 - Using with Asterisk, Configuration Guide 5

Configuration of Asterisk

SIP Registration

Name of the realm. Within a realm certain combinations of user & password are valid.

During registration the Asterisk server assigns the realm name to the telephone. The pre-

setting is asterisk.

•bindport

UDP port the asterisk server uses for receiving data. Pressetting: 5060.

•bindaddr

IP address used to receive incoming SIP connections. Using the pressetting 0.0.0.0 As-

terisk receives SIP connections on all network interfaces and aliases.

•allow

Permitted codecs. Only the codecs listed here are permitted. The order of the allow en-

tries determines the preference of the codecs.

•qualify

If the value yes is used, you can monitor latency and availability of the end point. As per

presetting, an end point is considered to be available if the latency is below 2,000 ms. In-

stead of yes/no you can also specify a maximum latency in milliseconds.

•dtmfmode

Using DTMF (Dual Tone Multiple Frequency) tone signals to control the connection are

sent via the keypad. These are used in menu-driven info services (Attendant Control), e.g.

the voicemail features of Asterisk. There are 3 options to transmit the signals1) inband: the

tone signal is faded into the voice signal; 2) outband: another data stream is started for the-

transmission of the tone signal; 3) instead of a tone signal an INFO field is sent. optiPoint

telephones support both inband as well as INFO fields. We recommend to use INFO fields

as in case of using inband and a high degree of compression there might be errors in the

data interpretation. Set dtmfmode to info.

The following section explains the entries for the individual user agents.

Configuration of Asterisk

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SIP Registration

Example First User/Telephone:

[10]

type=friend

context=myphones

username=10

secret=123456

host=dynamic

Example Second User/Telephone:

[11]

type=friend

context=myphones

username=11

secret=123456

host=dynamic

Explanations:

•type

Three types are available: peer, user and friend. For telephones (i.e. user agents) you

have to enter friend.

•context

The section in extensions.conf that is valid for the particular user, has to be labelled with

the value used here; in the example: [myphones].

•username

This parameter is only necessary if the user name contacted by Asterisk in case of an in-

coming call is different from the registered user name or if the user is not registered. The

user is registered under the name or the number heading the section.

•secret

This is the password the user needs to register at the SIP server. If you do not want the

save the password in plain text, you can use md5secret instead of secret and use the

MD5 hash of a string consisting of the user name, realm and password for the value. In this

case, the following steps have to be completed:

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optiPoint 410/420 - Using with Asterisk, Configuration Guide 7

Configuration of Asterisk

Dial Plan

1. To generate the MD5 hash for the password, enter the following command into the

Linux command line:

echo -n "username:realm:secret" | md5sum

(in the example: echo -n "10:usergruppe@asterix:123456" | md5sum)

2. Enter the MD5 hash. In the example:

md5secret=9ef347178a279fffea649ac16c6b7510

•host

Possible values are dynamic, an IP address or a host name. If the telephone is to register

itself, enter dynamic.

3.2 Dial Plan

Syntax:

exten => name, priority, application()

Example:

[myphones]

exten => 10,1,Dial(SIP/10,5,r)

exten => 11,1,Dial(SIP/11,5,r)

Explanations (for lines 1 and 2 in the example):

•[myphones]

Context grouping several extensions. Other sections refer to this context, e.g. in the file

sip.conf.

•exten =>

This indicates that one step of an extension is defined. Extensions define how Asterisk is

to act in case of an incoming call or if a certain number is entered in a channel.

•10

Extension number. If this number is called, the actions defined in the corresponding exten-

sion are executed.

•1

Priority of this step of the extension. An extension may consist of several steps executed

in the order of their priorities.

Basic Configuration of optiPoint Telephones

30. June 2006

8optiPoint 410/420 - Using with Asterisk, Configuration Guide

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Web Interface

•Dial(SIP/10,5,r)

The application defined in this step is Dial(). In the example, the system tries to call the

SIP participant number 10 for a duration of 5 seconds. The option rspecifies that the caller

hears a ring tone while the telephone called is ringing.

4 Basic Configuration of optiPoint Telephones

Currently, the portfolio of the SIP-based optiPoint devices 410 S and 420 S comprises 9 mod-

els. To a large extent, the instructions and steps in the following section are independent of the

model. For additional information about the individual optiPoint models, please refer to the cor-

responding data sheets, user guides and administrator guides, see Section 9, "Reference

List").

There are 4 options to configure an optiPoint telephone:

• Web Interface: The telephone can be configured and controlled via a standard web brows-

er (recommended).

• Database-driven configuration tool DLS (Deployment Service): This Siemens IP telephone

manager (available at no charge) is a powerful tool for configuring larger telephone sys-

tems.

• optiGuide: User interface of the telephone. For additional information, please refer to the

corresponding User Guide or Administration Guide, see Section 9, "Reference List".

• XML interface of the telephone. For more information, please refer to the XML Administra-

tor Guide, see Section 9, "Reference List".

The following section describes the configuration via the web interface as this is the most con-

venient and viable method for most installations.

4.1 Web Interface

Open your browser and enter "https://" followed by the IP address of the optiPoint telephone,

e.g.:

"https://192.168.1.5".

The website of the telephone is opened. If it is already configured, the terminal number (i.e. the

phone number) of the device is displayed in the upper right corner.

>Prior to loading the page the browser displays a warning indicating that the certifi-

cate sent by the optiPoint device is not verified or installed. In this context, you can

ignore this warning.

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30. June 2006

optiPoint 410/420 - Using with Asterisk, Configuration Guide 9

Basic Configuration of optiPoint Telephones

Web Interface

Select the Administration section and enter the administrator password. The initial password

is "123456". You should change the password after the first login.

The Administrator Menu is displayed. In the following screenshot all sub-menus that are or may

be relevant for operation with Asterisk are highlighted.

>The user of the telephone can also modify device settings. To do so, he has to log in

into the User section.

Basic Configuration of optiPoint Telephones

30. June 2006

10 optiPoint 410/420 - Using with Asterisk, Configuration Guide

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Web Interface

General Information

This section contains general information about the telephone, e.g. software release or MAC

address.

Network IP and routing

In this section the IP settings are entered. If DHCP is supported within the network, no changes

should be necessary here. During the first setup of the optiPoint telephone without DHCP these

settings have to be entered via the local Administrator Menu in the telephone (optiGuide) as

follows:

1. Press the right arrow key and enter the numbers 1,3 in idle mode.

2. Enter the administrator password.

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