ShotSpotter Gunshot Location System Manual de usuario

August 31, 2008

Initial Draft

Document Number: 630-0028-01 Rev A

ShotSpotter®Gunshot

Location System

Sensor Installation

Guide

ShotSpotter Sensor Installation Guide

Copyrights

7,139,222; 7,266,045; and other foreign and domestic patents pending. ShotSpotter Gun

Location and Detection System® is a registered trademark of, and the ShotSpotter logo

is a trademark of ShotSpotter, Inc. All other company and product names mentioned

herein may be trademarks of their respective companies.

All title and copyrights in and to the DOCUMENTATION (including but not limited to all

images, photographs, text, and other information incorporated into the

DOCUMENTATION), the accompanying printed materials, and any copies of the

DOCUMENTATION, are owned by ShotSpotter, Inc.

The DOCUMENTATION is protected by copyright laws and international treaty

provisions. Accordingly, the Customer is required to treat the DOCUMENTATION like

any other copyrighted material, except as otherwise allowed pursuant to their LICENSE

AGREEMENT with ShotSpotter, Inc. Customers may make and distribute copies of the

DOCUMENTATION solely for their internal use as well as for backup or archive

purposes. The DOCUMENTATION should not be distributed beyond the Customer’s

employees and contractors or in any way made publicly available without the express

written consent from ShotSpotter.

You can find copyright information in the About ShotSpotter on the File menu bar under

Help on the Main Window in the “ShotSpotter GLS User’s Guide”.

Windows XP® operating system and Windows® are registered trademarks of Microsoft

Corporation in the United States and other countries.

Statement of Conditions

NOTE: Some screenshots for the Radio Diagnostic Tool in this Guide have been

redacted to protect private information.

Information in this document is subject to change without notice.

WARNING: Changes or modifications to the installation instructions given in this

manual, including opening of equipment, not expressly approved by ShotSpotter

Inc. will void system maintenance and support, and could void the user's

authority to operate the equipment.

Electronic Emission Notices

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

ShotSpotter Sensor Installation Guide

(1) This device may not cause harmful interference.

(2) This device must accept any interference received, including interference that

may cause undesired operation.

FCC Radio Frequency Interference Statement

The sensor with integrated radio equipment has been tested and found to comply

with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential

area is likely to cause harmful interference in which case the user will be required

to correct the interference at the user’s own expense.

ShotSpotter Sensor Installation Guide

Contents

COPYRIGHTS................................................................................................................................. 2

STATEMENT OF CONDITIONS ........................................................ERROR!BOOKMARK NOT DEFINED.

CONTENTS..................................................................................................................................... 4

INTRODUCING THE SHOTSPOTTER GLS SYSTEM................................................................... 5

OVERVIEW ..................................................................................................................................... 5

BENEFITS....................................................................................................................................... 5

SHOTSPOTTER GLS SYSTEM COMPONENTS................................................................................... 6

HOW DOES THE SHOTSPOTTER GLS WORK?......................................................................... 7

SYSTEM PERFORMANCE AND ACCURACY.............................................................................. 7

INSTALLING THE WIRELESS SENSOR....................................................................................... 8

OVERVIEW .................................................................................................................................... 8

WIRELESS SENSOR COMPONENTS ................................................................................................. 8

INSTALLING A WIRELESS SENSOR - BACKGROUND.............................................................. 9

VISUALLY INSPECTION WHEN RECEIVING NEW EQUIPMENT FROM FACTORY...................................... 9

Inspect the Acoustic Sensor ................................................................................................... 9

Inspect the Radio Unit........................................................................................................... 10

Inspect the Power Subsystem .............................................................................................. 10

EQUIPMENT LIST.......................................................................................................................... 11

ASSEMBLE THE WIRELESS SENSOR ...................................................................................... 12

STEP 1. ASSEMBLE THE MOUNTING SUBSYSTEM........................................................................... 12

Non-penetrating roof top mounting assembly:...................................................................... 12

STEP 2. ATTACH THE SENSOR AND ANTENNA TO THE MOUNTING SUBSYSTEM................................ 16

STEP 3. LEVEL THE ACOUSTIC SENSOR........................................................................................ 17

STEP 4. INSTALL THE RADIO UNIT................................................................................................. 17

STEP 5. INSTALL THE AC POWER SUBSYSTEM.............................................................................. 19

STEP 6. VERIFY COMMUNICATION WITH THE BASE STATION........................................................... 22

STEP 7. COMPLETE THE SENSOR DOCUMENTATION ...................................................................... 23

USING THE RADIO DIAGNOSTIC TOOL (RDT)................................................................................. 23

References............................................................................................................................ 23

Radio Diagnostic Setup ........................................................................................................ 23

PDA Software..................................................................................................................................23

Cabling ............................................................................................................................................24

Basic Usage.......................................................................................................................... 24

Loading default settings........................................................................................................27

Writing settings to a file......................................................................................................... 29

Advanced Usage................................................................................................................... 29

File content ........................................................................................................................... 30

ShotSpotter Sensor Installation Guide

Introducing the ShotSpotter GLS

System

Overview

ShotSpotter, Inc. is the world leader in gunshot detection and location systems. With its

patented technology, for over a decade, the company has delivered gunshot location

systems to an increasing number of law enforcement agencies throughout the United

States.

The ShotSpotter Gunshot Location System® (GLS) is a mission critical tool, public

safety, law enforcement, homeland security and military agencies rely on to raise

awareness of all gunfire-related activity, and thereby proactively reduce gun-related

violence. When combined with crime analysis and proactive policing, the ShotSpotter

GLS contributes to reductions in violent crime and overall lawless gunfire. Agencies

consistently report reductions of violent crime by 30% and reductions of errant or

celebratory gunfire rates from 60% to 80%.

In addition to typical alert-and-dispatch applications, the ShotSpotter GLS is used for:

•Short and medium duration tactical operations

•Dignitary protection

•Organized gang violence suppression

•Sniper deterrence

•Long-term crime trend intelligence and mapping

Similarly, in military and other homeland security settings, the ShotSpotter GLS protects

small to large areas such as forward operating bases and critical infrastructures by

detecting and locating sniper gunfire and explosive attacks.

In addition to providing the precise location of gunfire events, the system captures and

permanently stores actual geo-referenced, time-stamped audio of events as heard by

each sensor. Incident information as well as this audio is readily available to units and

personnel in the field as well as to command and control centers via IP-based networks

for fusion into a common operating picture environment.

The GLS information allows dispatchers, law enforcement officers, military personnel

and commanders to have invaluable situational awareness prior to arriving at the scene.

Additional information available to dispatchers, patrol officers, and investigators include

the number of shots fired, number of shooters, an indication of the weapon type and

caliber, direction, speed and sequence of shots fired from weapons.

Benefits

Law enforcement agencies using the ShotSpotter GLS enjoy the following benefits:

•Added Safety for officers and first responders– the ShotSpotter GLS

increases situational awareness, and commanders can prioritize and adjust

manpower as a situation develops, giving valuable details as to the exact

location, terrain and area involved, the nature of the event, including multiple

weapons or shooters and rounds fired.

ShotSpotter Sensor Installation Guide

•Added Safety for citizens – Officers and first responders reach victims faster

because ShotSpotter GLS displays accurate street address, allowing first

responders to get onsite without guesswork.

•Faster Response – Within 10 to 15 seconds, the ShotSpotter GLS alerts call-

takers and dispatchers of an incident.

•Pinpoint Areas of Interest – Find and target high crime areas and hotspots for

enforcement. Residents often do not call law enforcement when shots are

fired; the ShotSpotter GLS captures data to help law enforcement apply

targeted enforcement.

•Find evidence – Detectives and crime scene investigators quickly find

evidence to solve crimes using data gathered and stored by the ShotSpotter

GLS because of the accuracy of reported incident locations.

•Arrests and confiscation – the ShotSpotter GLS helps law enforcement find

and arrest miscreants, and confiscate illegally-possessed firearms.

Shotspotter GLS System Components

The hardware and software components of the ShotSpotter GLS include:

•ShotSpotter acoustic sensors

•ShotSpotter Location Server hardware and software

•ShotSpotter Public Safety Console® (PSC) client software (desktop and/or

mobile)

NOTE: Depending on the configuration that is purchased, the system may also contain

radio network equipment.

Figure 1. ShotSpotter GLS System Diagram

ShotSpotter Sensor Installation Guide

How Does the ShotSpotter GLS Work?

ShotSpotter GLS detects gunfire using specialized acoustic sensors installed in elevated

locations throughout the coverage area.

The sensors detect loud and impulsive sounds and transmitts them to the ShotSpotter

Location server via IP network connections. The ShotSpotter Location server uses

accoustic triangleation and “Classifier” algorithms that look for the unique acoustic

fingerpints of various sounds and classifies each type of incident accordingly, only

notifying on gunshots and fireworks.

Figure 2. The ShotSpotter GLS Sensors Detecting Gunfire

The results are displayed on the ShotSpotter PSC workstations in the dispatch center

and readily available to to units and personnel in the field. Geo-referenced, time

stamped audio of events as heard by each sensor is available for review and allows

dispatchers, law enforcement officers, and commanders to have invaluable situational

awareness prior to arriving at the scene.

System Performance and Accuracy

The system guaranteed to alert on a minimum of 80% of gunfire events with an accuracy

of 25 meters or better. While it is common to locate events outside the array, caution

should be used in dispatching to these sites, as locations tend to become less accurate.

ShotSpotter will train dispatch personnel to determine which events outside an array

may warrant action.

ShotSpotter Sensor Installation Guide

Installing the Wireless Sensor

Overview

This chapter is an Instruction Guide for ShotSpotter Project Managers and a Reference

Guide for Subcontractor Installers who will install and oversee installing the wireless

sensor system. Some elements of this document may be applicable to wired sensor

systems (wired sensors are no longer used), however, the primary intent of this

document is wireless sensor system.

Wireless Sensor Components

The ShotSpotter wireless sensor unit has the following component types, subsystems,

etc:

Table 1. Wireless Sensor Components

Component Type Choices (Depending on System Deployment)

Pole Attachments for approved pole sites, typical pole attachments

include two set pole clamps with threaded rods for attachment and

two brackets for mounting acoustic sensor and radio.

Mounting Hardware

For roof top assembly; Non-pen cinder-block base unit with

stabilizing pole

Audio sensor unit Audio sensors with GPS receiver.

Alvarion Radio (integrated)

Proxim Radio

Motorola Radio

Radio unit

AirLink Raven X Cellular Modem

Power subsystem AC power adapter and up to 200ft, 2 conductor 16 AWG UV and

water-resistant, non-plenum cable, and crimp contacts with

instructions.

ShotSpotter Sensor Installation Guide

When installing sensors on roof tops, it is best to locate the sensor such that it is

invisible from the street (but they should be at least one or two feet above any parapet

when mounted on the roof of a building).

Choose sites and mounting locations that are not easily accessible to the public or to

children.

Installing a Wireless Sensor - Background

Installation cannot begin until the site selection has been completed. Site selection and

permissions of the property owners should be completed at least two weeks prior to

scheduling installers to begin sensor installation. It is the Project Manager’s

responsibility to compile a list of sites, Site Excel Document, with all necessary details

required to gain access to property and properly locate the sensor at the site. The list

must provide contact names and phone numbers of persons providing authorization.

It is the responsibility of the installer to contact authorizing persons at each site and

schedule a time to complete installation. It is recommended that up to 2-3 hours be

allowed for each sensor installation. Allow sufficient time to travel from site to site and

set a half to an hour time window for arrival at each site.

Visually Inspection when Receiving New Equipment

from Factory

It is extremely important that all systems delivered form the ShotSpotter factory be

immediately inspected for any shipping damage. All damage claims must be made by

the customer to the trucking company. If you can visually see that the product has been

damaged in transit, make a notation on the Bill of Lading before signing it. It is also

helpful if you can take a photograph of the damage. It is important to make your claim to

the shipper within 24 hours of receipt of the damaged product. Call the ShotSpotter

Project Manager (PM) if there is shipping damage. The PM is responsible for making

sure the claim is filed within 24 hours. Contact the ShotSpotter Shipping Department if

you need further assistance in filing your claim.

If you can visually see that the product has been damaged, REFUSE to accept the

shipment from the carrier. If you discover damage to the product after you have already

accepted and signed for the shipment, contact the Shipping Department at ShotSpotter

Inc immediately. (Important note: DO NOT SHIP THE PRODUCT BACK TO US AT

THIS TIME! Doing so will void any damage claim with carrier.) ShotSpotter Inc will

contact the shipping carrier and arrange to have an inspector come to your premises

and visually inspect the package for damage. If the carrier approves the claim,

ShotSpotter Inc will then send you a replacement product, and the carrier will pick up the

damaged product for return to ShotSpotter Inc.

Inspect the Acoustic Sensor

The acoustic sensor should be free of dents, scratches, or other obvious signs of mis-

handling during shipping. Gently shake the unit to determine if internal hardware may

have come loose in transit. It should not rattle. The unit should be clean and free of

ShotSpotter Sensor Installation Guide

debris. The pins of both connectors on the underside should not be bent or pushed in.

Make sure there is a serial number label securely affixed to the unit. The acoustic

sensor package must be a complete assembly with swivel mounting brackets attached.

Inspect the Radio Unit

The radio box (if not integrated) should be clean, sealed, and free of dents, scratches, or

other obvious signs of mis-handling during shipping. Gently shake the unit to determine

if internal hardware may have come loose in transit. It should not rattle. Make sure there

is a serial number label securely affixed to the radio box. This label is usually found on

the back of the unit.

Inspect the Power Subsystem

Make sure the data and power cables do not have any bent pins, none of the pins are

pushed in, no connectors are spread open, the plastic connectors are not cracked or

bent, and the outer sheath is not kinked anywhere.

The radio system kit should be complete with antenna, power cable, RF cable, and

mounting hardware for radio and antenna, where applicable.

Warning: Before installing, it is important to verify the radio system kit to

be installed uses the antenna provided along with the minimum cable lengths provided.

The use of antenna or cables not approved by ShotSpotter, Inc. is expressly forbidden in

accordance to FCC rules CFR47 part 15.204.

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