Sharp MX-2310U Manual de usuario

BEFORE INSTALLING

THE SOFTWARE

SETUP IN A WINDOWS

ENVIRONMENT

SETUP IN A MACINTOSH

ENVIRONMENT

TROUBLESHOOTING

DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM

Software Setup Guide

Keep this manual close at hand for reference

whenever needed.

MX-2010U

MX-2310U

MODEL:

Thank you for purchasing this product. This manual explains how to install and configure the software that allows the

machine to be used as a printer or scanner for a computer.

This manual also explains how to install the printer drivers and software that are used when the expansion kits are

installed, and how to install the scanner driver.

If the software is not installed correctly or you need to remove the software, see "4. TROUBLESHOOTING" (page 40).

Please note

• The explanations in this manual assume that you have a working knowledge of your Windows or Macintosh computer.

• For information on your operating system, please refer to your operating system manual or the online Help function.

• The explanations of screens and procedures in this manual are primarily for Windows Vista®in Windows®environments, and

Mac OS X v10.4 in Macintosh environments. The screens may vary depending on the version of the operating system.

• Wherever "MX-xxxx" appears in this manual, please substitute your model name for "xxxx".

• This manual contains references to the fax function. However, please note that the fax function is not available in some

countries and regions.

• This manual contains explanations of the PC-Fax driver and PPD driver. However, please note that the PC-Fax driver and PPD

driver are not available and do not appear on the software for installation in some countries and regions.

In this case, please install the English version if you want to use these drivers.

• Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please

contact your dealer or nearest authorized service representative.

• This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem

is discovered, please contact your dealer or nearest authorized service representative.

• Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its

options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due

to use of the product.

Warning

• Reproduction, adaptation or translation of the contents of the manual without prior written permission is prohibited, except as

allowed under copyright laws.

• All information in this manual is subject to change without notice.

• The network cable or USB cable that is to be connected to this machine should be a shielded cable that is compliant with the

specifications.

Illustrations and the operation panel and touch panel shown in this manual

The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment.

The explanations in this manual assume that a right tray and paper drawer are installed on the machine.

For some functions and procedures, the explanations assume that devices other than the above are installed.

SOFTWARE LICENSE

The SOFTWARE LICENSE will appear when you install the software from the CD-ROM. By using all or any portion of the

software on the CD-ROM or in the machine, you are agreeing to be bound by the terms of the SOFTWARE LICENSE.

The display screens, messages, and key names shown in the manual may differ from those on the actual machine

due to product improvements and modifications.

The explanations in this manual are based on American English and the North American version of the software.

Software for other countries and regions may vary slightly from the North American version.

TABLE OF CONTENTS

1BEFORE INSTALLING THE

SOFTWARE

CD-ROMS AND SOFTWARE. . . . . . . . . . . . . . . . . . . . 2

• SOFTWARE CD-ROM . . . . . . . . . . . . . . . . . . . . . . 2

• OTHER CD-ROMS. . . . . . . . . . . . . . . . . . . . . . . . . 4

VERIFYING SYSTEM REQUIREMENTS . . . . . . . . . . . 5

• SYSTEM REQUIREMENTS. . . . . . . . . . . . . . . . . . 5

• SOFTWARE REQUIREMENTS . . . . . . . . . . . . . . . 6

CONNECTING THE MACHINE . . . . . . . . . . . . . . . . . . 7

• CONNECTING TO A NETWORK. . . . . . . . . . . . . . 7

• CONNECTING THE MACHINE WITH A USB

CABLE (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . 7

2SETUP IN A WINDOWS

ENVIRONMENT

OPENING THE SOFTWARE SELECTION

SCREEN (FOR ALL SOFTWARE). . . . . . . . . . . . . . . . 8

INSTALLING THE PRINTER DRIVER / PC-FAX

DRIVER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

• WHEN THE MACHINE IS CONNECTED TO A

NETWORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

• WHEN THE MACHINE WILL BE

CONNECTED WITH A USB CABLE . . . . . . . . . . 18

• USING THE MACHINE AS A SHARED

PRINTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

• CONFIGURING THE PRINTER DRIVER FOR

THE OPTIONS INSTALLED ON THE

MACHINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

INSTALLING THE PRINTER STATUS MONITOR . . 26

INSTALLING THE SCANNER DRIVER . . . . . . . . . . . 27

INSTALLING THE PS DISPLAY FONTS. . . . . . . . . . 29

CHANGING THE PORT . . . . . . . . . . . . . . . . . . . . . . . 30

3SETUP IN A MACINTOSH

ENVIRONMENT

MAC OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

MAC OS 9.0 - 9.2.2. . . . . . . . . . . . . . . . . . . . . . . . . . . 38

4TROUBLESHOOTING

WHEN INSTALLATION WAS NOT SUCCESSFUL. . 40

REMOVING THE SOFTWARE. . . . . . . . . . . . . . . . . . 43

This chapter describes the software programs that allow you to use the printer and scanner functions of the machine,

the CD-ROMs that contain the software, and the pages where the installation procedures can be found.

CD-ROMS AND SOFTWARE

The software that can be used with the machine is on the CD-ROMs that accompany the machine and the expansion kits.

Before installing the software, make sure that your computer and the machine meet the system requirements described

in "VERIFYING SYSTEM REQUIREMENTS" (page 5).

SOFTWARE CD-ROM

X"Software CD-ROM" that accompanies the machine

(for Windows)

The "Software CD-ROM" that accompanies the machine is not used when the printer expansion kit is installed on the

machine. Please use the "Software CD-ROM" that accompanies the printer expansion kit.

The "Software CD-ROM" that accompanies the machine contains the printer driver and other software. The "Software

CD-ROM" consists of 2 discs.

Disc 1

•SAPL-c printer driver

This is a SHARP proprietary printer driver.

(SAPL is an acronym for "Sharp Advanced Printing Language".)

☞WHEN THE MACHINE IS CONNECTED TO A NETWORK (page 9)

☞WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE (page 18)

•Printer Status Monitor (can only be used when the machine is connected to a network)

This allows you to monitor the status of the machine on your computer screen.

☞INSTALLING THE PRINTER STATUS MONITOR (page 26)

Disc 2

•PC-Fax driver

This enables you to send a file from your computer as a fax using the same procedure as when printing the file.

(When the fax option is installed.)

Even if the fax function is not installed, the PC-Fax driver can be updated using the CD-ROM in the Internet fax

expansion kit to enable you to send a file from your computer as an Internet fax in the same way as you print a file.

☞INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER (page 9)

•Scanner driver (TWAIN driver)

(can only be used when the machine is connected to a network)

This allows you to use the scanner function of the machine from a TWAIN-compliant software application.

☞INSTALLING THE SCANNER DRIVER (page 27)

1BEFORE INSTALLING THE

SOFTWARE

CD-ROMS AND SOFTWARE

X"Software CD-ROM" that accompanies the printer expansion kit

(for Windows/Macintosh)

Disc 1

Software for Windows

•Printer driver

These allow the machine to be used as a printer.

-PCL6 printer driver

The machine supports the Hewlett-Packard PCL6 printer control languages.

-PS printer driver

The PS printer driver supports the PostScript 3 page description language developed by Adobe Systems

Incorporated.

-PPD driver

The PPD driver enables the machine to use the standard Windows PS printer driver.

☞WHEN THE MACHINE IS CONNECTED TO A NETWORK (page 9)

☞WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE (page 18)

•Printer Status Monitor (can only be used when the machine is connected to a network)

This allows you to monitor the status of the machine on your computer screen.

☞INSTALLING THE PRINTER STATUS MONITOR (page 26)

Software for Macintosh

•PPD file

This is the printer description file which enables the machine to be used as a PostScript 3 compatible printer.

The PS3 expansion kit is required to use the machine in a Macintosh environment.

☞MAC OS X (page 33)

☞MAC OS 9.0 - 9.2.2 (page 38)

The CD-ROM does not include software for Mac OS 9.0 to 9.2.2/X v10.2.8/X v10.3.9.

Contact your dealer or nearest authorized service representative if you want software for Mac OS 9.0 to 9.2.2/

X v10.2.8/X v10.3.9.

• The PS3 expansion kit is required to use the machine as a printer in a Macintosh environment. In addition,

the machine must be connected to a network. A USB connection cannot be used.

• The scanner driver and PC-Fax driver cannot be used in a Macintosh environment.

CD-ROMS AND SOFTWARE

Disc 2

Software for Windows

•PC-Fax driver

This enables you to send a file from your computer as a fax using the same procedure as when printing the file.

(When the fax option is installed.)

Even if the fax function is not installed, the PC-Fax driver can be updated using the CD-ROM in the Internet fax

expansion kit to enable you to send a file from your computer as an Internet fax in the same way as you print a file.

☞INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER (page 9)

•Scanner driver (TWAIN driver)

(can only be used when the machine is connected to a network)

This allows you to use the scanner function of the machine from a TWAIN-compliant software application.

☞INSTALLING THE SCANNER DRIVER (page 27)

OTHER CD-ROMS

X"PRINTER UTILITIES" CD-ROM that accompanies the PS3 expansion kit

(for Windows/Macintosh)

This contains the display fonts that are used with the PS printer driver.

(Install the PS printer driver and Macintosh PPD file from the "Software CD-ROM" that accompanies the printer

expansion kit.)

☞INSTALLING THE PS DISPLAY FONTS (page 29)

X"PRINTER UTILITIES" CD-ROM that accompanies the Internet fax

expansion kit (for Windows)

This CD-ROM is used to update the PC-Fax driver on the "Software CD-ROM" that accompanies the machine or

printer expansion kit so that it can be used to send Internet faxes (PC-I-Fax function).

If you wish to use the PC-I-Fax function, first install the PC-Fax driver from the "Software CD-ROM" that

accompanies the machine or printer expansion kit and then run the installer on this CD-ROM. If the PC-Fax driver is

already installed, run only the installer. (There is no need to reinstall the PC-Fax driver.)

☞INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER (page 9)

X"Sharpdesk/Network Scanner Utilities" CD-ROM (for Windows)

This contains software that helps you get the most out of the images that you scan on the machine. The software

includes "Sharpdesk", a desktop document management application that enables integrated management of

scanned images and files created using a variety of applications. To use the "Scan to Desktop" scanner function, the

"Network Scanner Tool" must be installed from the CD-ROM.

For the system requirements of the software, see the manual (PDF format) in the "Manual" folder or the Readme file

on the CD-ROM. For the procedures for installing the software, see the "Information Guide".

VERIFYING SYSTEM REQUIREMENTS

SYSTEM REQUIREMENTS

Before installing the software described in this manual, make sure that your computer satisfies the following

requirements.

*1 Including the 64-bit edition OS.

*2 The machine's USB 2.0 port will transfer data at the speed specified by the USB2.0 (Hi-Speed) standard only if the

Microsoft USB 2.0 driver is preinstalled in the computer, or if the USB 2.0 driver for Windows 2000

Professional/XP/Vista/7 that Microsoft provides through "Windows Update" is installed.

*3 Compatible with models preinstalled with Windows 2000, Windows XP, Windows Server 2003, Windows Vista,

Windows Server 2008, or Windows 7, and which are equipped standard with a USB interface.

*4 Cannot be used when the machine is connected with a USB cable. The PC-Fax driver and scanner driver cannot be

used.

Windows Macintosh*4

Operating system Windows 2000, Windows XP*1,

Windows Server 2003*1, Windows Vista*1,

Windows Server 2008*1, Windows 7*1

Mac OS 9.0 to 9.2.2,

Mac OS X v10.2.8,

Mac OS X v10.3.9,

Mac OS X v10.4.11,

Mac OS X v10.5 to 10.5.8,

Mac OS X v10.6 to 10.6.2

Computer type IBM PC/AT compatible computer

Equipped with a 10Base-T/100Base-TX/1000Base-T LAN

board or equipped standard with a USB 2.0*2/1.1*3 port.

An environment in which any

of the operating systems

listed above can fully operate

(including Macintosh

computers with an Intel

processor).

Display 1024 x 768 dots resolution and 16-bit color or higher is

recommended.

Other hardware

requirements

An environment that allows any of the above operating

systems to fully operate.

•For users of Mac OS 9.0 to 9.2.2/X v10.2.8/X v10.3.9

The CD-ROM does not include software for Mac OS 9.0 to 9.2.2/X v10.2.8/X v10.3.9.

Contact your dealer or nearest authorized service representative if you want software for Mac OS 9.0 to 9.2.2/

X v10.2.8/X v10.3.9.

•For users of Windows 2000/XP/Server 2003/Vista/Server 2008/7

To perform the procedures described in this manual such as installing the software and configuring settings after

installation, administrator authority is required.

VERIFYING SYSTEM REQUIREMENTS

SOFTWARE REQUIREMENTS

The following requirements must be met to use the software described in this manual.

*1 For the types of computers and operating systems that can run the software, see "SYSTEM REQUIREMENTS" (page 5).

*2 When the Internet fax expansion kit is installed, the PC-Fax driver can be updated using the "PRINTER UTILITIES"

CD-ROM to enable the driver to be used as a PC-I-Fax driver. In this case, the driver can be used without the

facsimile expansion kit.

*3 The scanner driver and Printer Status Monitor cannot be used when the network is only IPv6.

Operating

system

environment*1

Software Required expansion kits Type of connection*1

Windows SAPL-c printer driver Can be used in the standard

configuration.

Network/ USB

PCL6 printer driver Printer expansion kit

PS printer driver,

PPD driver

Printer expansion kit,

PS3 expansion kit

PC-Fax driver Facsimile expansion kit*2

Scanner driver Can be used in the standard

configuration. Network only*3(cannot be

used with a USB connection)

Printer Status Monitor

Macintosh Macintosh PPD file Printer expansion kit,

PS3 expansion kit

CONNECTING THE MACHINE

CONNECTING TO A NETWORK

To connect the machine to a network, connect the LAN cable to the machine's network connector. Use a shielded LAN

cable.

After connecting the machine to a network, be sure to configure the IP address and other network settings before

installing the software. (The factory default setting for the IP address is to receive the IP address automatically when the

machine is used in a DHCP environment.)

Network settings can be configured using "Network Settings" in the system settings (administrator) on the machine.

XChecking the IP address of the machine

You can check the IP address of the machine by printing out the "NIC Page" in the system settings. Follow these steps

to print out the "NIC Page".

Press the [SYSTEM SETTINGS] key, touch the [List Print (User)] key, select "NIC Page" from "Printer Test Page" and

then touch the [Print] key.

CONNECTING THE MACHINE WITH A USB CABLE

(Windows)

The machine can be connected to a computer using a USB cable if the computer is a Windows computer. (The USB

interface on the machine cannot be used in a Macintosh environment.)

The machine and computer should be connected while the printer driver is being installed. If a USB cable is connected

before the printer driver is installed, the printer driver will not be installed correctly. For the procedure for connecting a

USB cable, see "WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE" (page 18).

• If the machine is used in a DHCP environment, the IP address of the machine may change. If this happens, printing will not

be possible. This problem can be avoided by using a WINS server or by assigning a permanent IP address to the machine.

• This manual explains how to set up the software in a Windows network environment and in a Macintosh network

environment.

• When using this machine on an IPv6 network, enable IPv6 setting in the "Network Settings" in the system settings

(administrator).

This section explains how to install the software and configure settings so that the printer and scanner function of the

machine can be used with a Windows computer.

OPENING THE SOFTWARE SELECTION

SCREEN (FOR ALL SOFTWARE)

1Insert the "Software CD-ROM" into your

computer's CD-ROM drive.

• If you are installing the printer driver or printer status

monitor, insert the "Software CD-ROM" that shows

"Disc 1" on the front of the CD-ROM.

• If you are installing the PC-Fax driver or scanner

driver, insert the "Software CD-ROM" that shows

"Disc 2" on the front of the CD-ROM.

2Click the [Start] button ( ), click

[Computer], and then double-click the

[CD-ROM] icon ( ).

• In Windows XP/Server 2003, click the [start] button,

click [My Computer], and then double-click the

[CD-ROM] icon.

• In Windows 2000, double-click [My Computer] and

then double-click the [CD-ROM] icon.

3Double-click the [Setup] icon ( ).

The "SOFTWARE LICENSE" window will

appear. Make sure that you understand

the contents of the license agreement

and then click the [Yes] button.

5Read the message in the "Welcome"

window and then click the [Next]

button.

6The software selection screen appears.

Before installing the software, be sure to click the

[Display Readme] button and view the detailed

information on the software.

* The above screen appears when using the

"Disc 1" CD-ROM.

For the steps that follow, see the appropriate page below

for the software that you are installing.

2SETUP IN A WINDOWS

ENVIRONMENT

• In Windows 7, if a message screen appears asking

you for confirmation, click [Yes].

• In Windows Vista/Server 2008, if a message screen

appears asking you for confirmation, click [Allow].

You can show the "SOFTWARE LICENSE" in a

different language by selecting the desired language

from the language menu. To install the software in the

selected language, continue the installation with that

language selected.

INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

•

WHEN THE MACHINE IS CONNECTED TO A NETWORK

-Standard installation: page 9

-Advanced installation: page 12

-Installation by specifying the machine's address:

page 14

-Printing using the IPP function and the SSL

function: page 16

•WHEN THE MACHINE WILL BE CONNECTED WITH A

USB CABLE: page 18

•

USING THE MACHINE AS A SHARED PRINTER: page 22

INSTALLING THE PRINTER STATUS MONITOR: page 26

INSTALLING THE SCANNER DRIVER: page 27

If the machine is being used on an IPv6 network, see

"Installation by specifying the machine's address" (page 14).

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