5
Activating the Skyroute Transceiver
Before activating the Skyroute transceiver, ensure that the control panel is wired, programmed and operating properly. Make
sure that the Skyroute transmitter is properly connected to the keybus and to the bell positive circuit. When power is applied
to the system, the Skyroute will perform self-diagnostics for a few seconds, before giving visual feedback by indicating signal
strengthonLED1,LED2andLED3. AcompletedefaultoftheSkyroutemoduleshouldalwaysbeperformedbeforeanyother
programming is done. Enter’00’in section ‘99’to perform the default.
Calling Connect24
Once the Skyroute transceiver is indicating the signal strength of the network and that the status indicator (LED5) is blinking
6times(notconnectedtotheclearinghouse)youarereadytocallConnect24’sVoiceResponseUnit.Followthevoiceprompt
and when asked to perform a test, press on SW1 on the Skyroute transceiver to transmit a test signal. When transmitting,
LED4 blinks once. If the test is successful, the VRU will give you a confirmation and LED5 will then blink steady every half-
second. Refer to Connect24 information package for more information on the activation process.
NOTE: The confirmation of a successful test from Connect24NOTE: The confirmation of a successful test from Connect24
NOTE: The confirmation of a successful test from Connect24NOTE: The confirmation of a successful test from Connect24
NOTE: The confirmation of a successful test from Connect24 does not guaranteedoes not guarantee
does not guaranteedoes not guarantee
does not guarantee proper transmission of event to yourproper transmission of event to your
proper transmission of event to yourproper transmission of event to your
proper transmission of event to your
central station.central station.
central station.central station.
central station. YY
YY
You must perform normal test with your monitoring station after activation with Connect 24.ou must perform normal test with your monitoring station after activation with Connect 24.
ou must perform normal test with your monitoring station after activation with Connect 24.ou must perform normal test with your monitoring station after activation with Connect 24.
ou must perform normal test with your monitoring station after activation with Connect 24.
Transmitting and Receiving
LED 4 on the Skyroute module will blink once (1) to indicate the Cellular Tower has received and acknowledged the signal.
It will blink twice (2) to indicate the Alarm Central Station has received and acknowledged the signal.
Skyroute Transceiver Trouble Supervision
The Skyroute Transceiver automatically monitors its operation and indicates trouble conditions by flashing LED5 on the circuit
board. LED5 normally flashes once every second when the Skyroute Transceiver is on stand-by (ready to transmit) mode.
TroublesareindicatedwhenLED5flashesmorethanonceeverysecond. Shown belowisthe numberofflashes usedtoindicate
each trouble condition in order of importance.
rebmuNrebmuN rebmuN rebmuNrebmuN sehsalFfo sehsalFfonoitcnuFsehsalFfonoitcnuF sehsalFfonoitcnuF sehsalFfonoitcnuFsehsalFfonoitcnuF
2gnidnopsertonro,derewoptonsioidaR
4elbaliavatonsiecivreS
6esuohgniraelcotdetcennoctoN
5etacinummocoteruliaf
3tsetflesdeliaF
1yllamrongnitareposioidaR
(2) Radio not powered or not responding: Skyroute Transceiver initialisation of Cellemetry modem has failed.
(4) Service not available: The Cellemetry modem has failed to register with the cellular network.
(6) Not connected to Clearinghouse: The Skyroute Transceiver has not been activated.
(5) Failure to communicate: A signal has not been successfully communicated to the central station.
(3) Failed self-test: A self-test of the Cellemetry module has failed.
(1) Radio is operating normally: Skyroute Transceiver is ready to transmit.
Skyroute Transceiver Trouble Shooting
1. Check all wiring
A. Make sure all the keybus connections are correct.
B. Make sure Bell + is connected to the BELL IN of the Skyroute module.
2. Check the LED5
A. Check number of flashes on LED5. If LED flashes more than once every half a second refer to table 2
B. 6 flashes means not connected to the Clearinghouse. A failed activation attempt. Re-activate.
3. If intermittent failure to communicate is seen (5 flashes), number of attempts (option 23) should be
increased to 10 and/or response wait time should be increased to 60 (option 24 = 60).
4. If LED5 flashes once every half a second, yet Skyroute Transceiver does not communicate to clearinghouse
call Sur-Gard Technical support at 1-800-503-5869 ext.1 or 416-665-4494 ext.1.
5. Before contacting technical support, please have the following information ready: MIN number of the
Skyroute unit; SID and Installer ID numbers.
