Schlage SENSE Manual de usuario

Default Codes

Códigos de predeterminado

Codes du défaut

Place Label Here

Poner la etiqueta aquí

Placer l’autocollant ici

Setup Code

Place Label Here

Poner la etiqueta aquí

Placer l’autocollant ici

PLEASE KEEP

THIS GUIDE

You will need

these codes to

operate your lock!

CONSERVE

ESTA GUÍA

¡Necesitará

estos códigos

para operar la

cerradura!

VEUILLEZ

CONSERVERCE

GUIDE

Vous aurez besoin de

ces codes pour faire

fonctionner la serrure!

SCHLAGE SENSE™

Smart Deadbolt

User Guide

ENGLISH

Schlage Sense™

User Guide

Contents

For technical documents and

videos, visit schlage.com

or the Help Center in the

Schlage Sense app

U.S.A.: 888-805-9837

Canada: 800-997-4734

Mexico: 018005067866

Lock Setup....................................3

Lock Parts.....................................4

Setup Code and Default Access

Codes .....................................................4

Locking and Unlocking ...............5

Cleaning the Lock........................6

Replacing the Batteries..............6

Manual Programming Guide...... 7

Programming Descriptions...........7

Manual Programming Guide..... 8

Programming Procedures.............8

My Codes ....................................10

Best Practices................................... 10

Troubleshooting ........................ 12

Factory Default Reset............... 14

Emergency Key Override .......... 14

Warranty ..................................... 15

FCC/IC Statement ..........................15

Questions about your new

Schlage Sense™Smart Deadbolt?

Please don’t return it to the store!

Let us help you ﬁrst!

ENGLISH

YOUR LOCK

Document your purchase and register your

warranty at Schlage.com/register, or register

using the app!

» Please keep this guide

This guide contains important information about your lock!

•Default access codes, HomeKit™ setup code, and Programming codes are

located on the stickers on the front of this guide! You will need these if you

ever need to reset your lock back to factory default settings!

•The sticker also contains your serial number, which may be needed for

warranty and customer service support.

•Instructions for adding and deleting access codes, changing the lock

behavior, troubleshooting, customer service and more are explained in this

guide!

LOCK SETUP

Follow these steps to get your lock set up and ready to use using the application.

You can use the app to set up your lock step-by-step and access installation

videos!

1 Download the app! Just search for “Schlage Sense”

in the App Store.

Once you connect your lock to your app, the manual programming

functions disabled and any access codes are deleted.

Apple HomeKit™ technology provides an easy, secure way to control your home’s lights, doors, thermostats,

and more from your iPhone�, iPad�, or iPod touch�. HomeKit requires an iPhone, iPad, or iPod touch with

iOS 8.1 or later.

» DON’T WANT TO USE THE APP?

Go to page 7 for manual programming instructions.

2 Install your lock.

Follow installation instructions (in separate booklet), or access the step-by-step

installation video on the app.

3 Pair your lock with your iPhone, iPad, or iPod touch.

Pair your lock using the Schlage Sense app for easy management.

4 Add access codes to your lock.

Aer adding your lock to your home, use the app to add codes to unlock your lock.

5 Conﬁgure the alarm and other lock features.

The Schlage Sense Smart Deadbolt includes many features that you can conﬁgure

using the Schlage Sense app.

ENGLISH

LOCK PARTS

DOOR INTERIOR

Alarm

DOOR EXTERIOR

Touchscreen

Outside

Schlage Button

Touchscreen

Cylinder

Alarm Speaker

Inside Schlage

Button

Thumbturn

Bolt

Inside Schlage

Button

•Located on the inside of the door.

•Used to silence the alarm.

•Does not lock or unlock the door.

Thumbturn •Used to lock and unlock manually from the inside.

Outside Schlage

Button

•Located on the outside of the door.

•Locks the deadbolt with 1-Touch Locking.

•Illuminate the lock’s touchscreen for access code entry.

Touchscreen •Remains unlit until a button is pressed.

•Located on the outside of the door.

•Used to enter access codes.

•Used to lock door (default setup).

Cylinder •Used to unlock in emergency situations.

See Emergency Key Override on page 14.

Alarm Speaker •Sounds alarms based on the chosen settings.

Alarm can be programmed in the app.

Bolt •Automatically extends and retracts when the lock’s

touchscreen is used.

•Manually extends and retracts when the thumbturn is

rotated.

Setup Code and Default Access Codes

The programming code and default access codes are located on one sticker, and the

HomeKit setup code is located on the other sticker.

Front of this user guide Back of the Alarm

» You must remove the alarm from the

door to see these stickers.

Default Codes

Códigos de predeterminado

Codes du défaut

Place Label Here

Poner la etiqueta aquí

Placer l’autocollant ici

Setup Code

Place Label Here

Poner la etiqueta aquí

Placer l’autocollant ici

PLEASE KEEP

THIS GUIDE

You will need

these codes to

operate your lock!

CONSERVE

ESTA GUÍA

¡Necesitará

estos códigos

para operar la

cerradura!

VEUILLEZ

CONSERVERCE

GUIDE

Vous aurez besoin de

ces codes pour faire

fonctionner la serrure!

SCHLAGE SENSE™

Smart Deadbolt with

Bluetooth

™

User Guide

SCHLAGE

00000000

BE469

FirmwareVer.: xxx-x

Programming Code: 000000

User Code A: 0000

User Code B: 0000

0000000-000

00000000

FCC ID: xxxxxxxx

SCHLAGE

Model# AL24529992

Programming Code: XXXXXX

User Code A XXXX

User Code B XXXX

BE375

FW Ver.: 1.0.13

5580292-002

03132014

thisisnotasecretmessagemy

00000214

SCHLAGE

Model# AL24529992

Programming Code: XXXXXX

User Code A XXXX

User Code B XXXX

BE375

FW Ver.:1.0.13

5580292-002

03132014

thisisnotasecretmessagemy

00000214

THIS IMAGE DOES NOT

REFLECT THE CURRENT STATE

OF THE CODE LABELS.

ENGLISH

LOCKING AND UNLOCKING

You can lock and unlock your door with a simple press using

the Schlage Sense app!

FROM THE OUTSIDE

To Lock To Unlock

1. Press the Schlage Button.

2. The lock will lock. The green

check mark will light once.

1. Press the Schlage Button.

2. Enter a valid access code.

3. The green success check mark

will ﬂash twice and one beep

will sound. The deadbolt will

unlock.

LIf the bolt cannot fully extend,

the red X will light and a tone

will sound. The door may

remain unlocked!

LIf the red error X lights, the

access code was not valid.

FROM THE INSIDE

To Lock To Unlock

Rotate the Inside Thumbturn. Rotate the Inside Thumbturn.

» The Inside Schlage Button will not lock or unlock the deadbolt. It is

used to silence the built-in alarm. See the alarm settings within the

Schlage Sense app.

ENGLISH

CLEANING THE LOCK

In order to properly clean the touchscreen from build-up of dirt, oils, or other

contaminates; you should use a mild dish soap with warm water and follow the

general rules below:

•Do rinse the touchscreen with warm water prior to cleaning process.

•Do follow the application of soap with a damp, lukewarm cloth

•Don’t use abrasives, high alkaline cleaners, or gasoline

•Don’t leave cleaners on touchscreen for long periods, wash immediately.

•Don’t apply cleaners in direct sunlight or at elevated temperatures.

•Don’t use scrapers, squeegees or razors.

The bolt itself can be cleaned using a mild dish soap and warm water. This can help

improve decreased performance.

REPLACING THE BATTERIES

» Replace the batteries in your lock at the same time each year that you test and

replace the batteries in your smoke alarms. This will ensure continued reliable

operation.

» Use four high-quality alkaline AA batteries for replacement.

WARNING

ELECTROSTATIC DISCHARGE

DO NOT TOUCH the circuit

board! You may damage the lock.

1. Remove the inside cover. 2. Unsnap the battery

connector, remove

the battery tray and

replace the batteries.

3. Replace the battery

tray with the batteries

facing the door. Snap

the battery connector to

the tray and replace the

cover.

Lithium Batteries?

Lithium batteries may have a longer life, but when they begin to fail, they

fail quickly. We don’t recommend them because they don’t give you a

lot of time to change your batteries before the lock is completely dead.

ENGLISH

Use the app to easily program your lock!

NOTE: Existing access codes will be deleted when you conﬁgure

your lock with the app!

Schlage recommends using the Schlage Sense mobile app to program your lock.

If you don’t have the Schlage Sense app, you can use the manual programming

instructions below.

WARNING

Manual programming functions are NOT available

aer pairing using the mobile app! You must perform a

Factory Default Reset to program your lock manually.

Outside Schlage

Button

•The ﬁrst button

you will press in the

programming process.

•Can also be pressed

to exit programming

immediately.

Green Check Mark

•Blinks when a number

key is pressed and

when a function is

complete.

Red X

•If there is a problem

during programming,

you will see the red

error X.

Programming

Indicator

•Blinks when

Programming Mode

is entered.

•Solid while a

programming

function is being

performed.

Programming Descriptions

Add Access Code Access codes unlock the deadbolt. Can be 4 - 8 digits long.

All codes must be the same length. See Adding Access

Codes below.

Delete Access Code Removes one access code at a time.

Change

Programming Code

The Programming Code is used to put the lock into

Programming Mode. It is 6 digits long.

Enable/Disable

Beeper

The beeper can be turned off if desired. Beeps will still

sound during programming.

Delete ALL Access

Codes

Removes ALL access codes from the lock.

Enable/Disable

1-Touch Locking

When enabled: Press the Outside Schlage Button to lock

the deadbolt. (Default setting).

When disabled: Press the Outside Schlage Button and then

enter an access code to lock the deadbolt.

Change Access

Code Length

Access codes can be 4 - 8 digits in length. Default is 4

digits. Changing the access code length will delete all

existing access codes!

Enable/Disable

Auto-Lock

When enabled, the lock will automatically relock 30

seconds aer unlocking. (Disabled by default.)

Temporarily

Disable

Auto-Lock

Auto-Lock must already be enabled. While the deadbolt is

locked, press the Outside Schlage Button and then enter

a 4-8 digit access code to unlock the deadbolt. Within 5

seconds, manually lock and unlock the deadbolt using the

thumbturn.

Restore

Auto-Lock

Lock the deadbolt using the thumbturn.

MANUAL PROGRAMMING GUIDE

ENGLISH

Programming Procedures

» Programming mode will automatically time out

aer 30 seconds of inactivity.

PROGRAMMING CODE

Write your programming code here for easy access.

WARNING

Manual programming functions are NOT available aer pairing using the mobile

app! You must perform a Factory Default Reset to program your lock manually.

ADDING ACCESS CODES

» Determine how long you want your access codes to be BEFORE adding any

access codes. If you change the access code length, all existing access codes will

be deleted!

Press Enter

Programming

Code

Press Enter New

Access

Code

(4-8digits)

EnterSame

New

AccessCode

(4-8digits)

Add

another

access

code

Programming

indicatorlight

solid

Success!

2blinks

+2 beeps

DELETING ACCESS CODES

Press Enter

Programming

Code

Press Enter

Unwanted

AccessCode

EnterSame

Unwanted

AccessCode Delete

another

access

code

Programming

indicatorlight

solid

Success!

2blinks

+2 beeps

CHANGING THE PROGRAMMING CODE

Press Enter

Programming

Code

Press Enter New

Programming

Code

Enter

SameNew

Programming

Code

Programming

indicatorlight

solid

Success!

2blinks

+2 beeps

ENABLE/DISABLE BEEPER*

Press Enter

Programming

Code

Press

Enable

1 blink

+ 1 beep

Programming

indicatorlight

solid

Disable

2 blinks

+ 2 beeps

* Beeper will still sound during programming.

DELETE ALL ACCESS CODES

Press Enter

Programming

Code

Press Enter

Programming

Code

WARNING:

Removes all

access codes from

the lock. Access

codes cannot be

retrieved aer they

are deleted!

Programming

indicatorlight

solid

Success!

2blinks

+2 beeps

» If you make a

mistake during

programming, press

the outside Schlage

button to leave

Programming mode

and start over.

MANUAL PROGRAMMING GUIDE

ENGLISH

Using the app?

Just follow the instructions in the Schlage Sense application!

These manual programming instructions will not work if you

set up your lock with the app!

ENABLE/DISABLE 1-TOUCH LOCKING

Press Enter

Programming

Code

Press

Programming

indicatorlight

solid 2blinks

+2beeps

CHANGE ACCESS CODE LENGTH

Press Enter

Programming

Code

Press Enter

Desired

AccessCode

Length

Enter Same

Desired

AccessCode

Length

WARNING:

Changing

the access

code length

will delete

all existing

access

codes!

Programming

indicatorlight

solid

Success!

2blinks

+2 beeps

ENABLE/DISABLE AUTO-LOCK

Press Enter

Programming

Code

Press

Programming

indicatorlight

solid 2blinks

+2beeps

TEMPORARILY DISABLE AUTO-LOCK

Deadbolt should be locked to begin.

Press Enter

AccessCode Within5 seconds,

manuallylock

andunlockthe

deadboltusing the

thumbturn.

1blink

+1 beep

RESTORE AUTO-LOCK

Relockthe deadbolt

usingthe thumbturn 2 blinks

+2 beeps

Alarm features can be programmed using the app.

MANUAL PROGRAMMING GUIDE

ENGLISH

Use the Schlage Sense app to record and keep track of your

access codes!

If you are not using the Schlage Sense app, use these tables to record programming

and access codes that you program into the lock.

» Use a pencil to enter the codes in the boxes so you can easily change them later.

•The Programming Code can be any combination of six numbers entered into the

keypad to put the lock in Programming Mode.

•The ﬁrst 4-6 numbers (depending on access code Length) must be different from

all of the access codes currently in the lock.

•One Programming Code is programmed into the lock by default. This code can be

found on the stickers, one on the back of the Alarm Assembly and one on the back

of this guide.

Access Codes

» Up to 30 access codes can be stored in the lock at one time.

•An access code can be any combination of 4 - 8 digits entered into the keypad to

unlock the lock.

•The ﬁrst 4-6 digits must be different from the ﬁrst 4-6 digits of the Programming

Code.

•Two access codes are programmed into the lock by default. These two codes can

be found on the stickers, one on the back of the Inside Alarm Assembly and one

on the back of this guide.

Best Practices

•Give each person their own unique access code.

•Change access and Programming Codes periodically to ensure security.

MY CODES

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