SanDisk PROFESSIONAL G-RAID SHUTTLE 4 Manual de usuario

G-RAID®SHUTTLE 4/8/SSD

Transportable Hardware RAID Storage System

User Manual

ACCESSING SUPPORT

•For online technical support visit sandiskprofessional.com/support

•To speak with technical support visit:

sandisk.com/about/contact/customer-care

Contents

_________

Accessing Support...........................................................................................i

_________

1 Introduction...................................................................................................1

Welcome.............................................................................................................................. 1

Safety Precautions..............................................................................................................1

Handling Precautions........................................................................................................ 2

_________

2 Setup............................................................................................................ 3

What's in the Box................................................................................................................3

System Requirements........................................................................................................ 3

Installing G-RAID Software Utility.................................................................................... 3

_________

3 G-RAID Shuttle Hardware...........................................................................5

Overview.............................................................................................................................5

G-RAID Shuttle 4 and G-RAID Shuttle SSD..................................................................... 5

Front Panel (G-RAID Shuttle 4)............................................................................................ 5

Front Panel (G-RAID Shuttle SSD)....................................................................................... 6

Rear Panel..............................................................................................................................7

G-RAID Shuttle 8................................................................................................................8

Front Panel............................................................................................................................. 8

Rear Panel..............................................................................................................................9

Drive Activity LED...............................................................................................................9

Warning LED and Alarms.................................................................................................. 9

Daisy Chaining, USB-C™mode, and USB Power Delivery........................................... 10

USB-C™Mode...................................................................................................................... 10

USB Power Delivery............................................................................................................. 10

_________

4 G-RAID Software Utility..............................................................................11

Overview............................................................................................................................ 11

Menu Bar............................................................................................................................11

Toolbar Icons......................................................................................................................11

Unlocking the User Interface............................................................................................11

Saving a Service Report...................................................................................................12

Updating Firmware.......................................................................................................... 12

G-RAID Shuttle 4/8/SSD

User Manual

_________

5 Managing the Disk Array and Logical Drive............................................. 13

Creating a Disk Array and Logical Drive Manually.......................................................13

Create a Disk Array..............................................................................................................13

Create a Logical Drive.........................................................................................................13

Creating a Disk Array and Logical Drive with the Wizard............................................14

Wizard dialog box................................................................................................................14

Automatic Conﬁguration.....................................................................................................14

Express Conﬁguration......................................................................................................... 15

Advanced Conﬁguration..................................................................................................15

Task 1 – Disk Array Creation................................................................................................16

Task 2 – Logical Drive Creation.......................................................................................... 16

Task 3 – Spare Drive Creation............................................................................................ 16

Task 4 – Summary................................................................................................................17

Rebuilding a Disk Array....................................................................................................17

Performing A Manual Rebuild............................................................................................ 17

_________

6 Replacing a Bad Drive............................................................................... 18

Muting the Alarm..............................................................................................................18

Identifying and replacing failed a drive.........................................................................18

_________

7 Support...................................................................................................... 20

Technical Support............................................................................................................ 20

Common RAID Levels...................................................................................................... 20

_________

8 Important Information...............................................................................22

Safety Instructions............................................................................................................22

Obtaining Service.............................................................................................................22

Limited Warranty - Except Australia..............................................................................22

Limited Warranty - Australia.......................................................................................... 23

Regulatory Compliance...................................................................................................24

Regulatory Compliance - FCC........................................................................................... 24

Safety Compliance - US and Canada...............................................................................24

Regulatory Compliance - CE..............................................................................................25

Regulatory Compliance - Austria...................................................................................... 25

Regulatory Compliance - Japan........................................................................................ 25

Regulatory Compliance - Korea........................................................................................ 25

Regulatory Compliance - Russia....................................................................................... 26

Regulatory Compliance - China........................................................................................ 26

Regulatory Compliance - Taiwan......................................................................................26

Index............................................................................................................. 28

G-RAID Shuttle 4/8/SSD

User Manual

1INTRODUCTION

WELCOME

Thank you for purchasing the SanDisk®Professional G-RAID®SHUTTLE,

featuring 40 Gb/s Thunderbolt™3 and 10 Gb/s USB-C™interface

technology. Specifically designed for professional content creation

applications, the G-RAID Shuttle storage system provides RAID

functionality for both application performance and data protection. RAID

0, 1, 1E, 5, 10, JBOD for Shuttle 4, RAID 0, 1, 1E, 5, 6, 10, 50, 60, and JBOD for

Shuttle 8, and RAID 0, 1, 1E, 5, 10, 50, and JBOD for SSD.

The drive supports Thunderbolt™3 technology which enables blazing

fast, concurrent data streams, capable of data bandwidth of up to

2800 MB/s** (depending on capacity and host device). This opens up

incredible time-saving and multi-stream possibilities for content creation

professionals who use bandwidth-intensive 4K, 8K, and VR workflows. With

two bidirectional ports, a user can easily daisy chain up to six high-speed

Thunderbolt peripheral devices, including external disk drives, video

capture devices and external displays. G-RAID Shuttle devices support

the industry’s most demanding professional content creation applications,

including Final Cut Pro®, Adobe Premiere®and Avid™Media Composer.

SAFETY PRECAUTIONS

Your G-RAID Shuttle warranty may be voided as a result of failing to

respect the precautions listed below. If you detect a problem with your

drive, please contact our Technical Support department. If the product is

returned with damage caused by improper handling, the warranty will be

void and liability will rest with the user. Please read our Limited Warranty.

•Servicing: Your drive contains no user-serviceable parts. If it appears to

be malfunctioning, have it inspected by a qualified Technical Support

representative.

•Moisture: Place the device away from moisture or liquids. To reduce the

risk of damage, do not expose this drive to rain or moisture. Do not use

it in damp or wet conditions. Never place objects containing liquids on

the drive as they may spill into its openings.

•Ventilation: Place the device in a vented area. The drive should never be

placed near or over a radiator or heat source.

•Temperature: Do not expose this drive to temperatures outside the

range of 5°C to 35°C (41°F to 95°F). It should also not be exposed

to operational humidity beyond 5% to 80% (non-condensing) or non-

operating humidity beyond 10% to 90% (non-condensing). Avoid placing

your drive near a source of heat, exposing it to sunlight (even through a

window), or setting it in an environment that is too cold or humid.

Introduction

G-RAID Shuttle 4/8/SSD

User Manual

•Physical Damage: Do not place heavy objects on the drive. Never use

excessive force on your drive.

HANDLING PRECAUTIONS

SanDisk Professional products are precision instruments and must be

handled with care. It may be damaged by rough handling, shock, or

vibration. Always observe the following safety precautions:

• Avoid touching the G-RAID Shuttle device’s connector.

• Do not block any of the enclosure’s ventilation slots.

• Always lift the G-RAID Shuttle device by its top-handle, using another hand under

its base to steady it if needed.

• Do not remove, damage, or cover any device labels.

• Ensure the G-RAID Shuttle device does not exceed maximum operating

temperature.

• Exercise caution when handling a G-RAID Shuttle device as the G-RAID Shuttle

device may have heated up.

Introduction

G-RAID Shuttle 4/8/SSD

User Manual

2SETUP

WHAT'S IN THE BOX

The following items are included in the box:

• G-RAID Shuttle storage system

• Removeable Enterprise-class drive modules (installed in unit)

• (1) Thunderbolt™3 cable (40 Gbps)

• Power Cord

• Quick Start Guide

• 5-year limited warranty

If any items are missing, please contact SanDisk Professional support:

•https://support-en.sandiskprofessional.com/app

Download the latest G-RAID Shuttle user manual and utilities:

• G-RAID Shuttle 4

◦https://support-en.sandiskprofessional.com/app/products/product-detail/p/2377

• G-RAID Shuttle 8

◦https://support-en.sandiskprofessional.com/app/products/product-detail/p/2375

• G-RAID Shuttle SSD

◦https://support-en.sandiskprofessional.com/app/products/product-detail/p/2378

SYSTEM REQUIREMENTS

G-RAID Shuttle supports the following operating systems:

• macOS 10.15+

• Windows 10+ (via reformat)

For maximum performance, the G-RAID Shuttles come in RAID 5 out of

the box and supports RAID 0, 1, 1E, 5, 6, 10, 50, 60, and JBOD to provide a

versatile and flexible storage solution.

INSTALLING G-RAID SOFTWARE UTILITY

G-RAID Shuttle devices ship preconfigured in RAID 5 and are ready to

use out of the box without configuration. However, SanDisk Professional

recommends installing the G-RAID Software Utility even if you do not plan

to make any changes to device configuration. The applications are useful

for monitoring the system and getting firmware updates.

Setup

G-RAID Shuttle 4/8/SSD

User Manual

Additionally, the utility is necessary if you plan to change the enclosure’s

default RAID configuration (RAID 5) or if you will swap out any of

the pre-installed hard drives. The G-RAID Software Utility installation

package is available on the SanDisk Professional website and can be

easily downloaded.

Follow the instructions below to easily install the G-RAID Software Utility:

1. Visit the following page to download the G-RAID Software Utility based

on your G-RAID device and operating system:

•G-RAID Shuttle 4

•G-RAID Shuttle SSD

•G-RAID Shuttle 8

2. Mount the virtual drive containing the installation software package.*

*The version number of the .dmg file and .pkg file will change as it is

updated.

3. Double-click on the software package to begin the installation.

The introduction window explains that software will be installed on

your computer. You can review the software license agreement. Once

ready, click the Continue button to proceed.

4. The software license agreement will appear. Read the statement and

click Continue to proceed.

5. Click Agree if you agree to the terms of the license. To read the license,

click Read License. Choose Disagree if you do not agree with the terms.

This will terminate the installation procedure.

6. Click Install to begin the installation process.

7. The G-RAID Shuttle Software Utility will install in a few moments.

Once complete, a message will inform you that the installation was

successful. Click Close to complete the installation procedure.

The G-RAID Software Utility is now available to help manage your G-

RAID Shuttle. Use this tool if you need to modify the array configuration,

retrieve system information or update the enclosure firmware. The utility

tool is also useful for monitoring the storage system status as well

as troubleshooting. For more information on using the G-RAID Shuttle,

including instructions on how to use the Wizard menu or configure a

different RAID array configuration, see Managing the Disk Array chapter.

Setup

G-RAID Shuttle 4/8/SSD

User Manual

3G-RAID SHUTTLE HARDWARE

OVERVIEW

G-RAID Shuttle ships from the factory preconfigured in RAID 5. The RAID

controller also supports Protected RAID modes. RAID 0, 1, 1E, 5, 6, 10, 50,

60, and JBOD for Shuttle 8, RAID 0, 1, 1E, 5, 10, and JBOD for Shuttle 4, and

RAID 0, 1, 1E, 5, 10, 50, and JBOD for SSD. For an explanation of these RAID

levels, see RAID Levels in the Support, Chapter 6.

G-RAID SHUTTLE 4 AND G-RAID SHUTTLE SSD

Front Panel (G-RAID Shuttle 4)

Refer to the illustration 3.1 below.

1. Removable Disk Drives

2. Drive Module Power/Activity LED

3. LED Indicator

G-RAID Shuttle Hardware

G-RAID Shuttle 4/8/SSD

User Manual

Front Panel (G-RAID Shuttle SSD)

Refer to the illustration 3.2 below.

1. Removable Disk Drives

2. Drive Module Power/Activity LED

3. LED Indicator

G-RAID Shuttle Hardware

G-RAID Shuttle 4/8/SSD

User Manual

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