SandenVendo SVE JDE Instrucciones de funcionamiento

User and maintenance manual

Spiral Vending Machine SVE JDE

SandenVendo Europe S.p.A.

Regione Cavallino,2

15030 Coniolo (AL) - Italy

Tel. +39 0142.335111

Fax +39 0142.562348

E-mail: [email protected]

website: www.sandenvendo.com

SandenVendo GmbH

Italian Branch

Via Galeotto del Carretto 10

15033 Casale Monferrato (AL) –Italy

Tel.:+ 39 0142 234 220

Fax.:+ 39 0142 231 153

e-mail: [email protected]

SandenVendo GmbH (SVG)

Kolberger Str.7

40599 Düsseldorf

Germany

Tel.: + 49 211 740390

Fax: + 49 211 7488541

e-mail: [email protected]

www.sandenvendo.com

SandenVendo Spain

Sucursal en España

Poligono Industrial la Almeda

C/. Sant Ferrán, no. 92

E-08940 Cornella (Barcelona) - Spain

Tel. : +34 (0)93 4741555

Fax : +34 (0)93 4741842

e-mail: [email protected]

SandenVendo Belgium

Branch of SandenVendo GmbH

Avenue A. Van Oss 1 - Boîte 21

1120 Bruxelles - Belgium

Tel.: +32 (0)2 2682595

Fax :+32 (0)2 2682862

e-mail: [email protected]

SandenVendo France

Branch of SandenVendo GmbH

140 bis rue de RENNES

75006 Paris - FRANCE

Stéphane Bourdin Tel. : +33 6 59 25 87 81

Brice Passot Tel. : +33 6 38 63 67 54

SAV Jean Paul Riche Tel. : +33 6 40 30 83 17

e-mail: [email protected]

Index

Page 1 of 33

TRANSLATION OF THE ORIGINAL INSTRUCTIONS

1 GENERAL ADVERTISEMENT.............................................................................................2

1.1 Purpose of this manual...............................................................................................................2

1.2 To whom this manual is addressed.............................................................................................3

1.4 Manufacturer..............................................................................................................................5

1.5 Service centers...........................................................................................................................5

1.6 Warranty.....................................................................................................................................6

1.6 General safety warnings.............................................................................................................8

1.7 Security symbols and Pictograms.............................................................................................11

2 VENDING MACHINE IDENTIFICATION.............................................................................13

2.1 Identification Plate....................................................................................................................13

2.2 General Description..................................................................................................................14

2.3 Technical features....................................................................................................................14

2.4 Description of components.......................................................................................................15

3 TRANSPORT, STORAGE AND INSTALLATION ..............................................................16

3.1 Transport and Storage..............................................................................................................16

3.2 Unpacking ................................................................................................................................17

3.2.1 Supplied Accessories.........................................................................................................17

3.3 Installation................................................................................................................................18

3.3.1 Installation environment features........................................................................................18

3.3.2 Placement..........................................................................................................................19

3.3.2.1 Installation spaces and spaces of use..........................................................................................20

3.3.3 Connection to power mains................................................................................................20

4 USE AND OPERATION OF THE VENDING MACHINE.....................................................21

4.1 Proper Use...............................................................................................................................21

4.1.1 Distribution capacity ...........................................................................................................21

4.2 Access to internal parts ............................................................................................................22

4.2.1 Safety devices....................................................................................................................23

4.2.2 Board .................................................................................................................................24

4.2.2.1 Control board EMA0206 ...............................................................................................................24

4.2.2.2 Board EMA0212............................................................................................................................24

4.2.2.3 Board EMA0226............................................................................................................................25

4.2.3 Internal Keyboard Function.................................................................................................25

4.2.4 Products Charging..............................................................................................................26

5 MAINTENANCE..................................................................................................................27

5.1 Warnings..................................................................................................................................27

5.2 Recommended cleaning products.............................................................................................27

5.3 Cleaning safety devices............................................................................................................27

5.4 Preventive maintenance...........................................................................................................28

5.5 Cleaning operations..................................................................................................................28

5.5.1 Daily Cleaning....................................................................................................................28

5.5.2 Weekly Cleaning ................................................................................................................28

5.5.3 Monthly Cleaning................................................................................................................28

5.5.4 Yearly Cleaning..................................................................................................................28

5.6 Assembly / Disassembly for Maintenance.................................................................................29

5.6.1 LED Replacing ...................................................................................................................29

5.6.2 Tray Extraction / Removal ..................................................................................................29

5.6.3 Replacing of the Optical barrier ..........................................................................................29

6 TROUBLESHOOTING........................................................................................................30

6.1 General Errors..........................................................................................................................30

6.2 Tray Errors ...............................................................................................................................31

7 OUT OF ORDER OPERATION...........................................................................................32

7.1 Disposal....................................................................................................................................32

7.2 Person in charge of disposal.....................................................................................................32

7.3 Sanctions..................................................................................................................................32

Instructions for the installer, maintenance

technician and final user

Page 2 of 33

1 GENERAL ADVERTISEMENT

1.1 Purpose of this manual

Before proceeding to install and use the

vending machine, it is necessary to read the

contents of this manual.

This manual is an integral part of the machine

and must therefore be kept intact and available to

hand for the machine’s entire productive life.

Any other document sent by SandenVendo is to be

attached to the manual to form a complete dossier

of the automatic vending machine.

Caution: failure to follow the instructions

contained in this manual may involve damages to

the machine and/or personnel.

Should this manual be lost or damaged, you

may request a copy from the manufacturer: please

enclose the serial number of your vending machine

with your request.

Instructions for the installer, maintenance

technician and final user

Page 3 of 33

1.2 To whom this manual is addressed

The manual contains the correct procedures for

the loading, use, routine / special maintenance

and installation of the Vending Machine.

This manual is addressed to those persons in

charge of loading, cleaning and routine

maintenance of the machine (Filler), to the final

user of the vending machine (User) and to those

persons in charge of installation, adjustment,

special maintenance of the vending machine

(Maintenance Engineer / Skilled technician).

User

This appliance can be used by children aged

from 8 years and above and persons with

reduced physical, sensory or mental capabilities

or lack of experience and knowledge if they

have been given supervision or instruction

concerning use of the appliance in a safe way

and understand the hazards involved.

Children shall not play with the appliance.

Cleaning and user maintenance shall not be

made by children without supervision.

Instructions for the installer, maintenance

technician and final user

Page 4 of 33

Operator

The intervention of the operator on the vending

machines is only intended for the loading and

routine cleaning operations to be carried out in

accessible areas with the sole use of the door

opening key, and without the use of other tools.

Maintenance Engineer / Skilled technician

The intervention of the maintenance engineer is

required for all operations that require the use of

tools for access to potentially hazardous areas,

the installation of the vending machine, the start-

up and the programming of the functions.

The maintenance technician must be

previously trained and instructed on the

interventions to be carried out on the vending

machine and limit them to what is within his

competence.

It is the responsibility of the purchaser to make

sure that the maintenance personnel are trained

and aware of all the information and instructions

indicated in the manual.

Instructions for the installer, maintenance

technician and final user

Page 5 of 33

1.4 Manufacturer

SandenVendo Europe in Europe has been making

significant advancements in the vending industry

for many decades and is a powerful partner for

excellence in quality, reliability and service.

SandenVendo Europe are a “one-stop shop

supplier”, offering a wide variety of vending

equipment for hot and cold beverages, snacks and

ice cream, but also related products such as

sophisticated payment systems and premium

coolers.

1.5 Service centers

Any technical problems that may occur can be

resolved by consulting this manual; in the event of

anomalies or malfunctions that cannot be resolved,

contact the Service Centres at the numbers shown

on the inside cover.

In case of a call it is good to know how to

indicate the data reported on the vending machine

serial plate.

Instructions for the installer, maintenance

technician and final user

Page 6 of 33

1.6 Warranty

The Warranty on the Vending Machine

components, starting from the date shown on the

delivery note, is for 12 months.

The warranty includes exclusively the parts

replaced, with lab our excluded.

Shipping cost of machines, defective parts and

spare parts are always at the customer's expense.

The Warranty does not include, damages to the

vending machine caused by:

Transport and/or handling

Operator errors

Lack of maintenance as explained in this manual

Failures and/or breakages not due to

malfunction of the vending machine

Damage which may be caused, directly or

indirectly, by persons, things or animals

Damage deriving from labour linked with the

installation, connection to the main supplies.

Improper use of the machine.

Instructions for the installer, maintenance

technician and final user

Page 7 of 33

The manufacturer’s responsibility is confined to the

correct use of the machine, in the limits indicated

in this manual.

"SandenVendo Europe S.p.A" declines all

responsibility for any damages caused to persons

and/or things as the result of:

- Incorrect installation

- Use of unoriginal spare parts

- Execution of changes unforeseen/unauthorized

by the manufacturer

- Improper use of the machine

-Connection to inadequate supply systems and not

in conformity with the regulations in force

Instructions for the installer, maintenance

technician and final user

Page 8 of 33

1.6 General safety warnings

Carefully read the manual before starting or

loading the vending machine

The vending machine is constructed in a

workmanlike manner. Its service life, electrical

and mechanical reliability will be more efficient if

it will be used correctly and regular maintenance

will be carried out.

This machine is not suitable for outside

installation.

This machine is not suitable for installation in

areas where water jets are used.

Protect the vending machine against weather

conditions.

Never position the vending machine in direct

sunlight.

To prevent hazards due to machine instability,

secure the machine according to the instructions.

Install the appliance so that the electrical plug

can be easily accessed afterwards.

The use of adapters, multiple sockets and/or

extensions is forbidden.

Use a differentiated protection system.

If the power cable is damaged, it must be

replaced by the manufacturer or by one of its

technical support personnel or by a qualified

electrician.

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