Samsung QN700A Guía
E-MANUAL
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Contents
Guide
Connections
5Connection Guide
7 Connecting an Antenna (Aerial)
8Connecting to the Internet
12 Displaying your mobile device screen on the TV
15 Connection Cables for External Devices
17 Switching between external devices connected to the TV
19 Connection Notes
Remote Control and Peripherals
22 About the Samsung Smart Remote (QLED TV / AU9 Series or
higher/The Frame)
25 About the Samsung Smart Remote (AU8 Series)
28 Connecting the Samsung Smart Remote to the TV
29 Controlling External Devices with a Samsung Remote
Control - Using the Universal Remote
30 Using Anynet+ (HDMI-CEC)
31 Controlling the TV with a Keyboard, Mouse or Gamepad
33 Entering Text using the On-Screen Virtual Keyboard
Smart Features
35 Using Smart Hub
45 Using a Samsung account
47 Using Ambient Mode
53 Using Art Mode
62 Using the Shortcuts
64 Using PC on TV
70 Using the Apps Service
74 Using the e-Manual
76 Using the Internet
77 Using SmartThings
80 Playing pictures/video/music
86 Using Multi View
89 Using Bixby
94 Using the Game Bar
TV Viewing
97 Using the Guide
100 Recording Programmes
102 Setting Up Schedule Viewing
104 Using Timeshift
104 Buttons and functions available while recording a
programme or Timeshift
106 Using the Channel List
107 Editing channels
108 Using a Personal Favourites List
109 TV-Viewing Support Functions
Picture and Sound
116 Using Intelligent Mode
118 Adjusting the Picture Quality
120 Setting the Viewing Environment for External Devices
123 Picture Support Functions
125 Conguring a Sound Mode and Expert Settings
127 Using the Sound Support Functions
System and Support
129 Using the Time Functions and the Timers
132 Using the Power and Energy Saving Functions
134 Updating the TV's Software
135 Audio and Video Functions for the Visually or Hearing
Impaired
141 Using Voice Assistants on the TV
142 Using Other Functions
144 HbbTV
145 Using a TV Viewing Card (“CI or CI+ Card”)
148 Teletext Feature
Precautions and Notes
152 Before Using the Recording and Timeshift Functions
153 Supported broadcasting audio options
154 Read Before Using Apps
155 Read Before Using the Internet Function
157 Read Before Playing Photo, Video or Music Files
169 Read After Installing the TV
170 Supported Resolutions for UHD Input Signals
171 Resolutions for Input Signals supported by 8K models
(QN7**A series or higher)
172 Supported Resolutions for FreeSync (VRR)
173 Supported Resolutions for Wide Screen
174 Read Before Connecting a Computer (Supported
Resolutions)
177 Supported Resolutions for Video Signals
179 Read Before Using Bluetooth Devices
180 Licences & Other Information
Troubleshooting
Picture Issues
182 Testing the picture
Sound and Noise Issues
188 Testing the sound
Channel and Broadcast Issues
External Device Connectivity Issues
Network Issues
Anynet+ (HDMI-CEC) Issues
Remote Control Issues
Recording Issues
Apps
Media Files
Voice Assistant Issues
Other issues
Diagnosing TV operational issues
Getting Support
205 Getting support through Remote Management
205 Finding the contact information for service
205 Requesting service
FAQ
The TV Screen does not Display Properly
206 When the TV screen does not display properly
The TV does not Turn On
211 When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
217 When the TV does not connect with an external device
properly
Internet Access is not Available
221 When the TV can't connect to the Internet
There is No Sound or the Speakers are Making an Odd Sound
226 When no sound comes out of the TV, or the sound is
breaking up
The Remote Control does not Work
232 When the remote control does not work
Updating the Software
236 Updating to the latest TV's software
Accessibility Guidance
Menu Learning Screen
242 Using the Remote control
244 Using the accessibility menu
248 Using the TV with Voice Guide on
250 Using the guide
254 Using Schedule Viewing
255 Using the Channel List
257 Recording
260 Using Smart Hub
264 Launching the e-Manual
265 Using Bixby
Guide
Learn how to use various features.
Connections
You can watch live broadcasts by connecting an antenna cable to your TV and can get access to the Internet by
using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
Source Connection Guide Try Now
It shows you how to connect various external devices such as video devices, game consoles and PCs using pictures.
If you select the connection method and an external device, the connection details appear.
•Audio Device: HDMI (eARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup
•Video Device: HDMI
•Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay, NFC on TV, Tap View
•PC: HDMI, Screen Sharing (Wireless), Apple AirPlay
•Input Device: Remote Control, Keyboard, Mouse, USB Gamepad, USB Camera, Bluetooth Device
•Game Console: HDMI
- 5 -
•External Storage: USB Flash Drive, Hard Disk Drive (HDD)
Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2
minutes).
Some functions may not be supported depending on the model or geographical area.
The connection method and available external devices may differ depending on the model.
Connection Guide
Audio Device
Video Device
Smartphone
PC
Input Device
Game Console
External Storage
HDMI (eARC)
Optical
Bluetooth
Wi-Fi
Wi-Fi Speaker Surround Setup
HDMI Troubleshooting
Connect audio devices, such as speakers, sound bars,
headphones, or home theatres, to your TV.
The image on your TV may differ from the image above depending on the model and geographical area.
- 6 -
Connecting an Antenna (Aerial)
You can connect an antenna cable to your TV.
An antenna connection is not necessary if you connect a cable box or satellite box.
The port on your TV may differ from the following gure depending on the product model and region.
It is best to connect the both connectors using a Multi-Switch or DiSEqC Switch, etc and to set Aerial Connection
Type to Dual.
A connection method may differ depending on the model or geographical area.
The DVB-T2 system may not be supported depending on the geographical area.
- 7 -
Connecting to the Internet
You can get access to the Internet through your TV.
Settings General Network Open Network Settings Try Now
Congure network settings to connect to an available network.
Establishing a wired Internet connection
Settings General Network Open Network Settings Wired
If you connect a LAN cable, the TV automatically accesses the Internet.
If the TV does not automatically connect to the network, refer to "Network Issues" in "Troubleshooting".
To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)
* Shielded Twisted Pair
The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
This function may not be supported depending on the model.
- 8 -
Establishing a wireless Internet connection
Settings General Network Open Network Settings Wireless
Make sure that you have the wireless access point's name (SSID) and password settings before attempting to
connect. The network name (SSID) and security key are available on the wireless access point's conguration
screen. See the wireless access point's user manual for more information.
- 9 -
Wireless Connection
Select your wireless network.
Refresh
Manage Saved Networks
The image on your TV may differ from the image above depending on the model and geographical area.
If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or
PBC button on your access point within 2 minutes. The TV will connect automatically.
To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press
the Select button.
To disconnect Wi-Fi, select Disconnect in Settings General Network Network Status.
Checking the Internet connection status
Settings General Network Network Status Try Now
View the current network and Internet status.
Resetting Your Network
Settings General Network Reset Network Try Now
Restore the network settings to the factory default.
- 10 -
Este manual sirve para los siguientes modelos
1
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