Samsung QE98C Manual de usuario

User Manual

Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.

QE98C

The color and the appearance may differ depending on the product, and the content in the

manual is subject to change without prior notice to improve the performance.

Recommended hours of use per day of this product is under16 hours.

If the product is used for longer than 16 hours a day, the warranty may be void.

Table of contents

Before Using the Product

Safety Precautions 4

Safety symbols 4

Electricity and Safety 5

Installation 6

Operation 8

Precautions when handling the panel 10

Cleaning 11

Storage and Maintenance 12

Preparations

Checking the Components 13

Parts 14

Ports 15

Control menu 16

Remote Control 17

Before Installing the Product (Installation

Guide) 19

Tilting Angle 19

Ventilation 19

Installing the Wall Mount 20

Preparing before installing Wall-Mount 20

Installing the Wall Mount 20

Wall Mount Kit Specifications (VESA) 21

Connecting and Using

a Source Device

Before Connecting 22

Pre-connection Checkpoints 22

Connecting to a PC 22

Connection Using an HDMI Cable 22

Connection Using an HDMI-DVI Cable 23

Connecting to a Video Device 24

Connection Using an HDMI Cable 24

Connection Using an HDMI-DVI Cable 24

Connecting HDMI to Sound system and

Video device 25

Connecting the LAN Cable 25

Changing the Input source 26

Source 26

Web Browser 27

Screen Mirroring 29

Multiple Display Control

Cable Connection 30

RS232C Cable 30

LAN Cable 31

Connection 33

Control Codes 34

Using MDC 41

MDC Program Installation/Uninstallation 41

Table of contents

Player feature

Player 42

Viewing content 42

When content is running 43

Available menu 43

File Formats Compatible with Player 44

Schedule 48

Clone Product 49

ID Settings 50

Device ID 50

Device ID Auto Set 50

PC Connection Cable 50

Video Wall 51

Horizontal x Vertical 51

Screen Position 52

Format 52

Network Status 53

On/Off Timer 54

On Timer 54

Off Timer 55

Holiday Management 55

Ticker 56

Picture 57

OnScreen Display 61

Sound 63

Network 65

Network Settings (Wired) 66

Network Settings (Wireless) 68

Use WPS 70

System 72

Support 84

Troubleshooting Guide

Requirements Before Contacting Samsung

Customer Service Center 86

Testing the Product 86

Checking the Resolution and Frequency 86

Check the followings. 87

Specifications

General 93

Preset Timing Modes 95

Appendix

Responsibility for the Pay Service (Cost to

Customers) 96

Not a product defect 96

A Product damage caused by customer's

fault 96

Others 96

Prevention of Afterimage Burn-in 97

What is afterimage burn-in? 97

Recommended prevention practices 97

License 98

Before Using the Product

Chapter 01

The following safety instructions are to ensure your personal safety and prevent property

damage. Please read the following to ensure the proper use of the product.

Safety symbols

Symbol Name Meaning

Warning

A serious or fatal injury may result if instructions are not followed.

Caution

Personal injury or damage to properties may result if instructions

are not followed.

Prohibition

Do NOT attempt.

Instruction

Follow directions.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE

ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high

voltage is present inside. It is

dangerous to make any kind of

contact with any internal part of this

product.

AC voltage: Rated voltage marked

with this symbol is AC voltage.

This symbol indicates that this

product has included important

literature concerning operation and

maintenance.

DC voltage: Rated voltage marked

with this symbol is DC voltage.

Class II product: This symbol indicates

that a safety connection to electrical

earth (ground) is not required. If this

symbol is not present on a product

with a mains lead, the product

MUST have a reliable connection to

protective earth (ground).

Caution. Consult instructions for use:

This symbol instructs the user to

consult the user manual for further

safety related information.

Safety Precautions

Electricity and Safety

"The following images are for reference only. Real-life situations may differ from what is

shown in the images.

Warning

Do not touch the power plug with wet hands.

Otherwise, an electric shock may result.

Do not bend or pull the power cord with force. Be careful not to leave

the power cord under a heavy object.

Product failure, an electric shock or fire may result from a damaged

cable.

Do not connect multiple products to a single power socket.

Overheated power sockets may cause a fire.

Insert the power plug all the way in so it is not loose.

An unsecure connection may cause a fire.

Clean any dust around the pins of the power plug or the power socket with a dry cloth.

A fire may result.

Connect the power plug to a grounded power socket. (Except for devices that do not

provide grounding)

An electric shock or injury may result.

Do not use a damaged power plug or a loose power socket.

An electric shock or fire may result.

Caution

Hold the plug when disconnecting the power cord from the power

socket.

An electric shock or fire may result.

When connecting the power plug to the port, be sure to connect it

completely.

If the power plug is not completely connected to the port, the plug

may be unexpectedly disconnected, or there is a risk of overheating

due to overcurrent, leading to safety accidents.

Only use the power cord provided with your product by Samsung. Do not use the

power cord with other products.

An electric shock or fire may result.

Keep the power socket where the power cord is connected unobstructed.

When a problem occurs with the product, the power cord must be unplugged to

completely cut off power to the product. Note that the product is not completely

powered down by using only the power button on the remote.

Do not disconnect the power cord while the product is being used.

The product may become damaged by an electric shock.

Installation

Warning

Before moving the product, turn off the power switch and disconnect

the power cord and all other connected cables.

Damage to the cable may cause a fire or electric shock.

When installing the product, keep it at a distance from the wall so

that it is well ventilated.

An increased internal temperature may cause a fire.

Do not install the product in a poorlyventilated space such as

bookcase or closet.

An increased internal temperature may cause a fire.

Keep the plastic packaging out of the reach of children.

Children's misuse of the plastic packaging may cause suffocation.

Do not install the power cord (DC power supply) and the product near

heat sources.

(Candles, mosquito repellents, cigarettes, sprays, heating devices,

places exposed to direct sunlight, and more)

When installing the product, fix it firmly so that it does not fall.

If the product is not fixed firmly and a child touches the product while

playing, the product may fall, causing damage to the product or injury

to the child.

Do not install the product in a kitchen or near a kitchen counter.

Edible oil or oil vapor can damage or deform the product.

Have a technician install the wall-mount hanger.

Installation by an unqualified person can result in an injury. Only use approved

cabinets.

If the product is installed in an unusual location, the surrounding environment may

cause a serious quality problem. Therefore, be sure to contact Samsung Customer

Service Center before installation.

(Places where many fine dusts are generated, places where chemicals are used,

places with too high or low temperatures, places with a lot of moisture or water,

transportation equipment such as vehicles, airports and stations used continuously

for a long time, and more)

Caution

Do not drop the product while moving.

The product may fall, causing personal injury or product damage.

Do not lay down the product on its front.

The screen may become damaged.

Prolonged exposure to direct sunlight may discolor the surface of the screen display.

Operation

Warning

If the product generates a strange noise, a burning smell, or smoke,

unplug the power plug immediately and contact your Samsung

Customer Service Center.

An electric shock or fire may result.

Keep the remote control batteries and the small accessories out of

the reach of children. Ensure children do not swallow any of them.

If children have had the battery in their mouths, consult your doctor

immediately.

If the product is dropped or its appearance is damaged, turn off the

power switch and disconnect the power cord. Then contact Samsung

Customer Service Center.

Continued use can result in an electric shock or a fire.

Do not move the product by pulling the power cord or any cable.

Product failure, an electric shock or fire may result from a damaged

cable.

Ensure the vents are not blocked by tablecloths or curtains.

An increased internal temperature may cause a fire.

Do not apply an impact to the product.

The screen display may be damaged.

An electric shock or fire may result.

Do not insert metallic objects (chopsticks, coins, hairpins, etc)

or objects that burn easily (paper, matches, etc) into the product

(through the vent or input/output ports, etc).

If foreign substances enter the product, be sure to power off the

product and disconnect the power cord. Then contact Samsung

Customer Service Center.

Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or

metallic objects on top of the product.

If foreign substances such as water enter the product, be sure

to disconnect the power cord. Then contact Samsung Customer

Service Center.

Product failure, an electric shock or fire may result.

During a lightning or thunderstorm, power off the product and

disconnect the power cord.

An electric shock or fire may result.

Do not leave heavy objects or items that children like (toys, sweets,

etc.) on top of the product.

The product or heavy objects may fall as children try to reach for the

toys or sweets resulting in a serious injury.

Do not hang on or climb on the product.

The product may fall, causing personal injury or even death.

Be especially careful that children do not hang on or climb on the

product.

While the power plug is plugged into a power socket, do not insert

a chopstick or other conductor into a remaining power socket. Also,

after disconnecting the power plug from the power socket, do not

touch the pins of the plug immediately.

Otherwise, an electric shock may result.

There is a high voltage inside the product. Never disassemble, repair

or modify the product yourself.

Contact Samsung Customer Service Center for repairs.

An electric shock or fire may result.

If a gas leakage is found, do not touch the product or the power plug, and ventilate the

room immediately.

Sparks can cause an explosion or fire.

Do not use humidifiers or stoves around the product.

An electric shock or fire may result.

Caution

Insert each battery so that its polarity (+, –) is correct.

If the polarity is not correct, the battery may rupture or the

internal fluid may leak, causing contamination and damage to the

surroundings, fire, or personal injury.

Do not place heavy objects on the product.

Product failure or personal injury may result.

When you do not use the product for a long time due to vacation or other reason,

disconnect the power cord from the power socket.

Dust accumulation combined with heat can cause a fire, electric shock or electric

leakage.

Use the product at the recommended resolution and frequency.

Your eyesight may deteriorate.

The batteries (and rechargeable batteries) are not ordinary refuse and must be

returned for recycling purposes. The customer is responsible for returning the used or

rechargeable batteries for recycling.

The customer can return used or rechargeable batteries to a nearby public recycling

center or to a store selling the same type of the battery or rechargeable battery.

Rest your eyes for more than 5 minutes for every1 hour of product use.

Eye fatigue will be relieved.

Leaving the screen fixed on a stationary image for an extended period of time may

cause afterimage burn-in or defective pixels.

When you do not use the product for a long time, activate power-saving mode or set

the screen saver to moving-picture mode.

Do not use or keep combustible spray or an inflammable substance near the product.

An explosion or fire may result.

Use only the specified standardized batteries, and do not use a new battery and a used

battery at the same time.

Otherwise, the batteries may be damaged or cause fire, personal injury or damage due

to a leakage of the internal liquid.

Do not watch the product screen too closely and continuously for a long time.

Your eyesight may deteriorate.

Do not lift or move the product when it is in operation.

Do not touch the screen when the product has been turned on for an extended period

of time as it will become hot.

When using headphones or earphones, do not turn the volume too high or use them

for a long time.

Damage to your hearing may result.

Precautions when handling the panel

"The color and the appearance may differ depending on the model.

Do not stand the product as shown in the image. The panel is fragile

and can get damaged.

15 mm

Do not hold or grasp any area of the product within 15 mm from the

front.

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