Samsung QE43Q64R Manual de usuario

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USER MANUAL

Before Reading This User Manual

This TV comes with this user manual and an embedded e-Manual.

Before reading this usermanual, review the following:

User Manual Read this provided user manual to see information

about product safety, installation, accessories,

initial configuration, and product specifications.

e-Manual For more information about this TV, read the

e-Manual embedded in the product.

•To open the e-Manual,

> Settings > Support > Open e-Manual

On the website (www.samsung.com), you can download the manuals and see its contents on your PC or mobile

device.

Learning the e-Manual's assistance functions

•Some menu screens cannot be accessed from the e-Manual.

Search Select an item from the search results to load the corresponding page.

Index Select a keyword to navigate to the relevant page.

– The menus may not appear depending on the geographical area.

Recent pages Select a topic from the list of recently viewed topics.

Learning the functions of the buttons that appear on e-Manual topic

pages

Try Now Allows you to access the corresponding menu item and try out the feature

right away.

Link Access an underlined topic referred to on an e-Manual page immediately.

English

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Warning! Important Safety Instructions

Please read the Safety Instructions before using your TV.

Referto the table below for an explanation of symbols which may be on your Samsung product.

CAUTION Class II product: This symbol indicates that a

safety connection to electrical earth (ground)

is not required. If this symbol is not present on

a product with a mains lead, the product MUST

have a reliable connection to protective earth

(ground).

RISK OF ELECTRIC SHOCK. DO NOTOPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR BACK). THERE ARE NO USER

SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO

QUALIFIED PERSONNEL.

AC voltage: Rated voltage marked with this

symbol is AC voltage.

This symbol indicates that high voltage is

present inside. It is dangerous to make any kind

of contact with any internal part of this product.

DC voltage: Rated voltage marked with this

symbol is DC voltage.

This symbol indicates that this product has

included important literature concerning

operation and maintenance.

Caution. Consult instructions foruse: This

symbol instructs the userto consult the user

manual for further safety related information.

•The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To

ensure reliable operation of this apparatus and to protect it from overheating, these slots and openings

must never be blocked or covered.

– Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper

ventilation is provided.

– Do not place this apparatus near or over a radiatoror heat register, orwhere it is exposed to direct

sunlight.

– Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or

electric shock.

•Do not expose this apparatus to rain orplace it near water (near a bathtub, washbowl, kitchen sink, or

laundry tub, in a wet basement, or near a swimming pool, etc.). If this apparatus accidentally gets wet,

unplug it and contact an authorised dealerimmediately.

•This apparatus uses batteries. In your community, there might be environmental regulations that require

you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling

information.

•Do not overload wall outlets, extension cords, oradaptors beyond their capacity, since this can result in fire

or electric shock.

•Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed

upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point

where they exit from the appliance.

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•To protect this apparatus from a lightning storm, orwhen left unattended and unused for long periods of

time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage

to the set due to lightning and power line surges.

•Before connecting the AC power cord to the DC adaptor outlet, make sure that the voltage designation of

the DC adaptor corresponds to the local electrical supply.

•Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric

shock.

•To avoid electric shock, nevertouch the inside of this apparatus. Only a qualified technician should open

this apparatus.

•Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall

outlet, always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the

power cord with wet hands.

•If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming

from it - unplug it immediately and contact an authorised dealer or service centre.

•Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are going to leave the

house for an extended period of time (especially when children, elderly, or disabled people will be left alone

in the house).

– Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord

to generate sparks and heat or by causing the insulation to deteriorate.

•Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in

a location with heavy dust, high or low temperatures, high humidity, chemical substances, orwhere it will

operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage

to your TV.

•Use only a properly grounded plug and wall outlet.

– An improperground may cause electric shock or equipment damage. (Class l Equipment only.)

•To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this

apparatus quickly if necessary, make sure that the wall outlet and power plug are readily accessible.

•Store the accessories (batteries, etc.) in a location safely out of the reach of children.

•Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a

Samsung service centre.

•To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry

cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, aerial fresheners,

lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on

the product.

•Do not expose this apparatus to dripping or splashing.

•Do not dispose of batteries in a fire.

•Do not short-circuit, disassemble, or overheat the batteries.

•There is danger of an explosion if you replace the batteries used in the remote with the wrong type of

battery. Replace only with the same or equivalent type.

* Figures and illustrations in this User Manual are provided for reference only and may differfrom the actual

product appearance. Product design and specifications may change without notice.

CIS languages (Russian, Ukrainian, Kazakhs) are not available for this product, since this is manufactured for

customers in EU region.

English - 4

Before Reading This User Manual ---------------------------------------------------------------------------- 2

Warning! Important Safety Instructions ---------------------------------------------------------------------------- 3

01 What's in the Box?

02 TV Installation

Mounting the TV on a wall ---------------------------------------------------------------------------- 7

Providing properventilation foryour TV ---------------------------------------------------------------------------- 8

Attaching the TV to the Stand ---------------------------------------------------------------------------- 9

Safety Precaution: Securing the TV to the wall to

prevent falling ---------------------------------------------------------------------------- 9

03 The Samsung Smart Remote

About the Buttons on the Samsung Smart Remote ---------------------------------------------------------------------------- 10

Pairing the TV to the Samsung Smart Remote ---------------------------------------------------------------------------- 11

Installing batteries into the Samsung Smart Remote ---------------------------------------------------------------------------- 11

04 Running the Initial Setup

Using the TV Controller ---------------------------------------------------------------------------- 12

05 Connecting to a Network

Network Connection - Wireless ---------------------------------------------------------------------------- 13

Network Connection - Wired ---------------------------------------------------------------------------- 13

06 Troubleshooting and Maintenance

Troubleshooting ---------------------------------------------------------------------------- 14

What is Remote Support? ---------------------------------------------------------------------------- 16

Eco Sensorand screen brightness ---------------------------------------------------------------------------- 16

Caring for the TV ---------------------------------------------------------------------------- 17

07 Specifications and Other Information

Specifications ---------------------------------------------------------------------------- 18

Environmental Considerations ---------------------------------------------------------------------------- 19

Decreasing power consumption ---------------------------------------------------------------------------- 19

Licences ---------------------------------------------------------------------------- 19

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English

Contents

01 What's in the Box?

Make sure the following items are included with your TV. If any items are missing, contact your dealer.

•Samsung Smart Remote & Batteries (AAA x 2)

•User Manual

•Warranty Card / Regulatory Guide (Not available in

some locations)

•TV Power Cable

x 4

Wall Mount Adapter

(Depending on the

model)

CI Card Adapter

•The items’ colours and shapes mayvary depending on the models.

•Cables not included can be purchased separately.

•Check for any accessories hidden behind or in the packing materials when opening the box.

An administration fee may be charged in the following situations:

(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the

user manual has not been read).

(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user

manual has not been read).

You will be informed of the administration fee amount before a technician visits.

Warning: Screens can be damaged from direct pressure

when handled incorrectly. We recommend lifting the

TV at the edges, as shown.

Do Not Touch

This Screen!

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02 TV Installation

Mounting the TV on a wall

If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless

it is correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and

serious damage to the TV.

For models providing wall mount adapters, install them as shown in the figure below before installing the wall

mount kit.

•Refer to the installation manual included with the Samsung wall mount kit.

Wall mount

bracket

Wall mount

bracket

Wall mount Adapter

– Forthe 82 inch model, does not use wall mount adapters.

•Samsung Electronics is not responsible forany damage to the product or injury to yourself or others if you

choose to install the wall mount on your own.

•You can install yourwall mount on a solid wall perpendicularto the floor. Before attaching the wall mount

to surfaces other than plaster board, contact your nearest dealerfor additional information. If you install

the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.

•Standard dimensions forwall mount kits are shown in the table on the next page.

•If you are installing a third-party wall mount, note that the length of the screws you can use to attach the

TV to the wall mount is shown in column C in the table on the next page.

•When installing a wall mount kit, we recommend you fasten all fourVESA screws.

•If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a

Samsung wall mount kit that supports this type of installation. (You may not be able to purchase this type

of wall mount kit, depending on the geographical region.)

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English

TV size in

inches

VESA screw hole specs (A * B)

in millimetres C (mm) Standard

Screw Quantity

43-55 200 x 200

43-45

M8 465-75 400 x 400

82 600 x 400 41-43

Do not install yourwall mount kit while your TV is turned on. This may result in personal injury from

electric shock.

•Do not use screws that are longer than the standard dimension or do not comply with the VESA standard

screw specifications. Screws that are too long may cause damage to the inside of the TV set.

•Forwall mounts that do not complywith the VESA standard screw specifications, the length of the screws

may differ depending on the wall mount specifications.

•Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to

personal injury. Samsung is not liable forthese kinds of accidents.

•Samsung is not liable forproduct damage or personal injury when a non-VESA or non-specified wall mount

is used orwhen the consumer fails to follow the product installation instructions.

•Do not mount the TV at more than a 15 degree tilt.

•Always have two people mount the TV onto a wall.

– For 82 inch or larger models, have fourpeople mount the TV onto a wall.

Providing properventilation foryour TV

When you install your TV, maintain a distance of at least 10 cm between the TVwith other objects (walls,

cabinet sides, etc.) to ensure properventilation. Failing to maintain proper ventilation may result in a fire or a

problem with the product caused by an increase in its internal temperature.

•When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by

Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the

product or result in injury caused by the product falling.

Installation with a stand Installation with a wall mount

10 cm10 cm

10 cm 10 cm

10 cm

10 cm10 cm

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Attaching the TV to the Stand

Make sure you have all the accessories shown, and that you assemble the stand following the provided

assembly instructions.

Safety Precaution: Securing the TV to the wall to prevent falling

Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular,

ensure your children do not hang on or destabilise the TV. This action may cause the TV

to tip over, causing serious injuries or death. Follow all safety precautions provided in the

Safety Flyer included with your TV. For added stability and safety, you can purchase and

install the anti-fall device as described below.

WARNING: Never place a television set in an unstable location. The television set may fall, causing

serious personal injury or death. Many injuries, particularly to children, can be avoided by taking

simple precautions such as

•Using cabinets or stands recommended by the manufacturerof the television set.

•Only using furniture that can safely support the television set.

•Ensuring the television set is not overhanging the edge of the supporting furniture.

•Not placing the television set on tall furniture (for example, cupboards or bookcases) without

anchoring both the furniture and the television set to a suitable support.

•Not placing the television set on cloth or other materials that may be located between the

television set and supporting furniture.

•Educating children about the dangers of climbing on furniture to reach the television set orits

controls.

If you are retaining and relocating the television set that you are replacing with this new set, you

should apply the same precautions to the old set.

•When you have to relocate or lift the TV for replacement orcleaning, be sure not to pull out the

stand.

Preventing the TV from falling

1. Using the appropriate screws, firmly fasten a set of brackets to the

wall. Confirm that the screws are firmly attached to the wall.

– You may need additional material such as wall anchors

depending on the type of wall.

2. Using the appropriately sized screws, firmly fasten a set of brackets

to the TV.

– Forthe screw specifications, referto the standard screw part in

the table under "Mounting the TV on a wall".

3. Connect the brackets fixed to the TV and the brackets fixed to the

wall with a durable, heavy-duty string, and then tie the string tightly.

– Install the TV near the wall so that it does not fall backwards.

– Connect the string so that the brackets fixed to the wall are at

the same height as or lower than the brackets fixed to the TV. •The product colour and shape

may vary depending on the

model.

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03 The Samsung Smart Remote

About the Buttons on the Samsung Smart Remote

•The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model.

•The Universal Remote function operates normally onlywhen you use the Samsung Smart Remote that

comes with the TV.

(Power)

Press to turn the TV on or off.

(Colour / Number button)

Each time you press this button, the

coloured buttons window and the virtual

numeric pad are displayed alternately.

•Use these coloured buttons to

access additional options specific to

the feature you are using.

•Press to bring up the virtual numeric

pad on the screen. Use the numeric

keypad to enter numeric values.

Select numbers and then select

Done to entera numeric value. Use

to change the channel, entera PIN,

entera ZIP code, etc.

•When pressed for1 second or more,

the TTX menu appears.

(Return)

Returns to the previous menu. When

pressed for1 second or more, the

running function is terminated. When

pressed while you are watching a

programme, the previous channel

appears.

(Play/pause)

When pressed, the playback controls

appear. Using these controls, you

can control the media content that is

playing.

(Smart Hub)

Returns to the Home Screen.

VOL (Volume)

Move the button up or down to adjust

the volume. To mute the sound, press

the button. When pressed for1 second or

more, the Accessibility Shortcuts menu

appears.

CH (Channel)

Move the button up or down to change

the channel. To see the Guide screen,

press the button.

•When pressed for1 second or more,

the Channel List screen appears.

Press each button to run its function.

Select

Selects orruns a focused item. When

pressed while you are watching a

broadcast programme, detailed

programme information appears.

Directional pad (up/down/left/right)

Moves the focus and changes the values

seen on the TV's menu.

(Bixby)

Runs Bixby. Press and hold the button,

say a command, and then release the

button to run Bixby.

When you press the button, the Explore

Now menu appears at the bottom of the

screen.

•The supported Bixby's languages

and features may differ by

geographical region.

(Ambient Mode)

In TV mode, press this button to enter

Ambient Mode.

If you press the button when the TV is

turned off, the TV turns on in Ambient

Mode.

•When pressed for1 second or more,

the Shortcuts menu screen appears.

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