Samsung QBC Manual de usuario

User Manual

Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.

QBC (QB24C QB43C QB50C QB55C QB65C QB75C QB85C)

QBC-N (QB55C-N QB65C-N QB75C-N QB85C-N)

QBC-T (QB24C-T)

QHC (QH43C QH50C QH55C QH65C QH75C)

QMC (QM32C QM43C QM50C QM55C QM65C QM75C QM85C)

SHC (SH37C)

The color and the appearance may differ depending on the product, and the content in the

manual is subject to change without prior notice to improve the performance.

Recommended hours of use per day for the QBC, QBC-N, QBC-T, QM32C models is less than 16

hours.

If the product is used for longer than 16 hours a day, the warranty may be void.

Table of contents

Before Using the Product

Safety Precautions 5

Safety symbols 5

Electricity and Safety 6

Installation 7

Operation 9

Precautions when handling the panel 11

Cleaning 12

Storage and Maintenance 13

Preparations

Checking the Components 14

Parts 15

Anti-theft Lock 18

Ports 19

Control menu 25

Administrator menu (Supported model:

QB24C-T) 26

Remote Control 27

Connection Using an IR Stereo Cable (sold

separately) 29

Before Installing the Product (Installation

Guide) 30

Tilting Angle and Rotation 30

Ventilation 30

Installing the Wall Mount 31

Preparing before installing Wall-Mount 31

Installing the Wall Mount 31

Wall Mount Kit Specifications (VESA) 32

Using a touchscreen monitor

(Supported model: QB24C-T)

Touchscreen monitor 33

Read below before using the product 33

Requirements 34

Connecting the touchscreen monitor 35

Connecting to a PC 35

Connecting to a laptop or tablet PC 35

Configuring the touchscreen monitor

settings 36

Calibration 36

Controlling the screen 38

Touchscreen gestures 38

Notes 39

Connecting and Using

a Source Device

Before Connecting 40

Pre-connection Checkpoints 40

Connecting to a PC 40

Connection Using an HDMI Cable 40

Connection Using an HDMI-DVI Cable 41

Connecting to a Video Device 41

Connection Using an HDMI Cable 42

Connection Using an HDMI-DVI Cable 42

Table of contents

Connecting HDMI to Sound system and

Video device 43

Connecting to an Audio System 43

Connecting the LAN Cable 43

Changing the Input source 44

Source 44

Multiple Display Control

Cable Connection 45

RS232C Cable 45

LAN Cable 46

Connection 48

Control Codes 49

Using MDC 56

MDC Program Installation/Uninstallation 56

Home Screen

Favorites 57

Features 58

MagicInfo 59

Schedule 66

Web browser 67

Custom Home 70

Screen Mirroring 71

Workspace 72

SMARTVIEW+ 73

APPS 74

Settings 75

Network 75

Clone Product 76

ID Settings 77

Video Wall 78

On/Off Timer 80

Ticker 82

Picture 83

OnScreen Display 87

Sound 89

Network 91

Network Settings (Wired) 92

Network Settings (Wireless) 94

Use WPS 96

System 99

Support 111

Troubleshooting Guide

Requirements Before Contacting Samsung

Customer Service Center 113

Testing the Product 113

Checking the Resolution and Frequency 113

Check the followings. 114

Table of contents

Specifications

General 120

Preset Timing Modes 123

Appendix

Responsibility for the Pay Service (Cost to

Customers) 126

Not a product defect 126

A Product damage caused by customer's

fault 126

Others 126

Prevention of Afterimage Burn-in 127

What is afterimage burn-in? 127

Recommended prevention practices 127

License 128

Before Using the Product

Chapter 01

The following safety instructions are to ensure your personal safety and prevent property

damage. Please read the following to ensure the proper use of the product.

Safety symbols

Symbol Name Meaning

Warning

A serious or fatal injury may result if instructions are not followed.

Caution

Personal injury or damage to properties may result if instructions

are not followed.

Prohibition

Do NOT attempt.

Instruction

Follow directions.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE

ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high

voltage is present inside. It is

dangerous to make any kind of

contact with any internal part of this

product.

AC voltage: Rated voltage marked

with this symbol is AC voltage.

This symbol indicates that this

product has included important

literature concerning operation and

maintenance.

DC voltage: Rated voltage marked

with this symbol is DC voltage.

Class II product: This symbol indicates

that a safety connection to electrical

earth (ground) is not required. If this

symbol is not present on a product

with a mains lead, the product

MUST have a reliable connection to

protective earth (ground).

Caution. Consult instructions for use:

This symbol instructs the user to

consult the user manual for further

safety related information.

Safety Precautions

Electricity and Safety

"The following images are for reference only. Real-life situations may differ from what is

shown in the images.

Warning

Do not touch the power plug with wet hands.

Otherwise, an electric shock may result.

Do not bend or pull the power cord with force. Be careful not to leave

the power cord under a heavy object.

Product failure, an electric shock or fire may result from a damaged

cable.

Do not connect multiple products to a single power socket.

Overheated power sockets may cause a fire.

Insert the power plug all the way in so it is not loose.

An unsecure connection may cause a fire.

Clean any dust around the pins of the power plug or the power socket with a dry cloth.

A fire may result.

Connect the power plug to a grounded power socket. (Except for devices that do not

provide grounding)

An electric shock or injury may result.

Do not use a damaged power plug or a loose power socket.

An electric shock or fire may result.

Caution

Hold the plug when disconnecting the power cord from the power

socket.

An electric shock or fire may result.

When connecting the power plug to the port, be sure to connect it

completely.

If the power plug is not completely connected to the port, the plug

may be unexpectedly disconnected, or there is a risk of overheating

due to overcurrent, leading to safety accidents.

Only use the power cord provided with your product by Samsung. Do not use the

power cord with other products.

An electric shock or fire may result.

Keep the power socket where the power cord is connected unobstructed.

When a problem occurs with the product, the power cord must be unplugged to

completely cut off power to the product. Note that the product is not completely

powered down by using only the power button on the remote.

Do not disconnect the power cord while the product is being used.

The product may become damaged by an electric shock.

Installation

Warning

Before moving the product, turn off the power switch and disconnect

the power cord and all other connected cables.

Damage to the cable may cause a fire or electric shock.

When installing the product, keep it at a distance from the wall so

that it is well ventilated.

An increased internal temperature may cause a fire.

Do not install the product in a poorlyventilated space such as

bookcase or closet.

An increased internal temperature may cause a fire.

Keep the plastic packaging out of the reach of children.

Children's misuse of the plastic packaging may cause suffocation.

Do not install the power cord (DC power supply) and the product near

heat sources.

(Candles, mosquito repellents, cigarettes, sprays, heating devices,

places exposed to direct sunlight, and more)

When installing the product, fix it firmly so that it does not fall.

If the product is not fixed firmly and a child touches the product while

playing, the product may fall, causing damage to the product or injury

to the child.

Do not install the product in a kitchen or near a kitchen counter.

Edible oil or oil vapor can damage or deform the product.

Have a technician install the wall-mount hanger.

Installation by an unqualified person can result in an injury. Only use approved

cabinets.

If the product is installed in an unusual location, the surrounding environment may

cause a serious quality problem. Therefore, be sure to contact Samsung Customer

Service Center before installation.

(Places where many fine dusts are generated, places where chemicals are used,

places with too high or low temperatures, places with a lot of moisture or water,

transportation equipment such as vehicles, airports and stations used continuously

for a long time, and more)

Caution

Do not drop the product while moving.

The product may fall, causing personal injury or product damage.

Do not lay down the product on its front.

The screen may become damaged.

Prolonged exposure to direct sunlight may discolor the surface of the screen display.

Operation

Warning

If the product generates a strange noise, a burning smell, or smoke,

unplug the power plug immediately and contact your Samsung

Customer Service Center.

An electric shock or fire may result.

Keep the remote control batteries and the small accessories out of

the reach of children. Ensure children do not swallow any of them.

If children have had the battery in their mouths, consult your doctor

immediately.

If the product is dropped or its appearance is damaged, turn off the

power switch and disconnect the power cord. Then contact Samsung

Customer Service Center.

Continued use can result in an electric shock or a fire.

Do not move the product by pulling the power cord or any cable.

Product failure, an electric shock or fire may result from a damaged

cable.

Ensure the vents are not blocked by tablecloths or curtains.

An increased internal temperature may cause a fire.

Do not apply an impact to the product.

The screen display may be damaged.

An electric shock or fire may result.

Do not insert metallic objects (chopsticks, coins, hairpins, etc)

or objects that burn easily (paper, matches, etc) into the product

(through the vent or input/output ports, etc).

If foreign substances enter the product, be sure to power off the

product and disconnect the power cord. Then contact Samsung

Customer Service Center.

Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or

metallic objects on top of the product.

If foreign substances such as water enter the product, be sure

to disconnect the power cord. Then contact Samsung Customer

Service Center.

Product failure, an electric shock or fire may result.

During a lightning or thunderstorm, power off the product and

disconnect the power cord.

An electric shock or fire may result.

Do not leave heavy objects or items that children like (toys, sweets,

etc.) on top of the product.

The product or heavy objects may fall as children try to reach for the

toys or sweets resulting in a serious injury.

Do not hang on or climb on the product.

The product may fall, causing personal injury or even death.

Be especially careful that children do not hang on or climb on the

product.

While the power plug is plugged into a power socket, do not insert

a chopstick or other conductor into a remaining power socket. Also,

after disconnecting the power plug from the power socket, do not

touch the pins of the plug immediately.

Otherwise, an electric shock may result.

There is a high voltage inside the product. Never disassemble, repair

or modify the product yourself.

Contact Samsung Customer Service Center for repairs.

An electric shock or fire may result.

If a gas leakage is found, do not touch the product or the power plug, and ventilate the

room immediately.

Sparks can cause an explosion or fire.

Do not use humidifiers or stoves around the product.

An electric shock or fire may result.

Caution

Insert each battery so that its polarity (+, –) is correct.

If the polarity is not correct, the battery may rupture or the

internal fluid may leak, causing contamination and damage to the

surroundings, fire, or personal injury.

Do not place heavy objects on the product.

Product failure or personal injury may result.

When you do not use the product for a long time due to vacation or other reason,

disconnect the power cord from the power socket.

Dust accumulation combined with heat can cause a fire, electric shock or electric

leakage.

Use the product at the recommended resolution and frequency.

Your eyesight may deteriorate.

The batteries (and rechargeable batteries) are not ordinary refuse and must be

returned for recycling purposes. The customer is responsible for returning the used or

rechargeable batteries for recycling.

The customer can return used or rechargeable batteries to a nearby public recycling

center or to a store selling the same type of the battery or rechargeable battery.

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