Samsung C49RG9 Series Manual de usuario

USER MANUAL

C49RG9*

Gaming Monitor

The color and the appearance may differ depending on the product, and the specifications are subject to change without prior

notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.

Samsung owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.

Trademarks other than that of Samsung are owned by their respective owners.

An administration fee may be charged in the following situations:

(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user

manual has not been read).

(b) You bring the unit to a repair center, but it is found that the product has no defect (i.e., where the user manual

has not been read).

You will be informed of the administration fee amount before a technician visits.

Game

Picture Mode 27

Refresh Rate 28

Black Equalizer 29

Response Time 29

FreeSync 29

Low Input Lag 31

Virtual Aim Point 31

Screen Size 31

Save Settings 32

Picture

Picture Mode 33

Brightness 34

Contrast 34

Sharpness 34

Color 35

HDMI Black Level 35

Eye Saver Mode 35

Screen Adjustment 36

Calibration Report 36

Connecting and Using a Source Device

Pre-connection Checkpoints 20

Connecting and Using a PC 20

Connection Using the HDMI Cable 20

Connection Using the DP Cable 20

Connecting to Headphones 21

Connecting to Microphone 21

Connection Using the Audio Cable 21

Connecting the Product to a PC as a USB HUB 22

Connecting a PC to the Product 22

Utilizing the Product as a USB HUB 22

Connecting a USB device 23

Connecting the Power 24

Tidying Up the Connected Cables 25

Correct posture to use the product 26

Driver Installation 26

Setting Optimum Resolution 26

Table of contents

Before Using the Product

Securing the Installation Space 4

Precautions for storage 4

Safety Precautions 4

Cleaning 5

Electricity and Safety 5

Installation 6

Operation 7

Preparations

Parts 9

Control Panel 9

Function Key Guide 10

Game Setting Key 11

Changing Brightness, Contrast and Sharpness

settings 12

Changing Eye Saver Mode settings 12

Changing the Volume setting 12

Types of Ports 13

Upgrading the Software via USB 14

Anti-theft Lock 15

Installation 16

Attaching the Stand 16

Removing the Stand

(For Attaching the BRACKET WALL) 17

Adjusting the Product Tilt and Height 18

Attaching the BRACKETWALL 19

Specifications

General 50

Standard Signal Mode Table 51

Appendix

Responsibility for the Pay Service (Cost to

Customers) 55

Not a product defect 55

A Product damage caused by customer's fault 55

Others 55

WEEE 56

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment) 56

Source Detection 43

Key Repeat Time 43

Power LED On 44

VRR Control 44

Reset All 44

Information 44

Installing the Software

Easy Setting Box 46

Restrictions and Problems with the Installation 46

System Requirements 46

Troubleshooting Guide

Requirements Before Contacting Samsung

Customer Service Center 47

Testing the Product 47

Checking the Resolution and Frequency 47

Check the following. 47

Q & A 49

PBP 36

PBP Mode 36

Aspect Ratio 37

Screen1 37

Screen2 37

Sound Source 37

OnScreen Display

Language 38

Display Time 38

System

Self Diagnosis 39

Lighting 41

Local Dimming 41

Volume 41

Smart ECO Saving+ 41

Off Timer Plus 41

PC/AV Mode 42

USB Super Charging 42

DisplayPort Ver. 43

HDMI Mode 43

Table of contents

Securing the Installation Space

Ensure some space around the product forventilation. An internal temperature rise may cause fire and

damage the product. Be sure to allow the amount of space as shown below or greaterwhen installing the

product.

―The exterior may differ depending on the product.

10 cm (3.93 Inches)

10 cm

(3.93 Inches)

10 cm

(3.93 Inches)

10 cm (3.93 Inches)

10 cm

(3.93 Inches)

Precautions for storage

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used

nearby.

―Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service

fee will be charged.)

Safety Precautions

Warning A serious orfatal injury may result if instructions are not followed.

Caution Personal injury or damage to properties may result if instructions are

not followed.

Before Using the Product

Chapter 01

Cleaning

―Take the following steps when cleaning.

1 Power off the product and computer.

2 Disconnect the power cord from the product.

―Hold the powercable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock

may result.

3 Wipe the monitorwith a clean, soft and dry cloth.

‒Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.

‒Do not spray water or detergent directly on the product.

4 Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.

5 Connect the power cord to the product when cleaning is finished.

6 Power on the product and computer.

Electricity and Safety

Warning

•Do not use a damaged power cord or plug, or a loose power socket.

•Do not use multiple products with a single power socket.

•Do not touch the power plug with wet hands.

•Insert the power plug all the way in so it is not loose.

•Connect the power plug to a grounded power socket (type1 insulated devices only).

•Do not bend or pull the power cord with force. Be careful not to leave the powercord under a heavy

object.

•Do not place the power cord or product near heat sources.

•Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

•Do not disconnect the power cord while the product is being used.

•Only use the power cord provided with your product by Samsung. Do not use the power cord with

other products.

•Keep the power socket where the power cord is connected unobstructed.

‒The power cord must be disconnected to cut off power to the product when an issue occurs.

•Hold the plug when disconnecting the power cord from the power socket.

Warning

•DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT

INSTALL THE PRODUCT NEAR HEAT SOURCES.

•Do not install the product in poorly ventilated spaces such as a bookcase or closet.

•Install the product at least 10cm away from the wall to allow ventilation.

•Keep the plastic packaging out of the reach of children.

‒Children may suffocate.

•Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)

‒The product may fall and become damaged and/or cause an injury.

‒Using the product in an area with excess vibration may damage the product or cause a fire.

•Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or

smoke.

•Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

‒The product lifespan may be reduced or a fire may result.

•Do not install the product within the reach of young children.

‒The product may fall and injure children.

•Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a

kitchen or near a kitchen counter.

Caution

•Do not drop the product while moving.

•Do not set down the product on its front.

•When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the

product is not protruding.

‒The product may fall and become damaged and/or cause an injury.

‒Install the product only on cabinets or shelves of the right size.

•Set down the product gently.

‒Product failure or personal injury may result.

•Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances,

extreme temperatures or a significant presence of moisture, or a place where the product will

operate continuously for an extended period of time) may seriously affect its performance.

‒Be sure to consult Samsung Customer Service Center if you want to install the product at such a

place.

Installation

Warning

•There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.

‒Contact Samsung CustomerService Center for repairs.

•To move the product, first disconnect all the cables from it, including the power cable.

•If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord

immediately and contact Samsung Customer Service Center.

•Do not let children hang from the product or climb on top of it.

‒Children may become injured or seriously harmed.

•If the product is dropped or the outer case is damaged, turn off the power and disconnect the power

cord. Then contact Samsung Customer Service Center.

‒Continued use can result in a fire or electric shock.

•Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

‒The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a

serious injury.

•During a lightning or thunderstorm, power off the product and remove the power cable.

•Do not drop objects on the product or apply impact.

•Do not move the product by pulling the power cord or any cable.

•If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area

immediately.

•Do not lift or move the product by pulling the power cord orany cable.

•Do not use or keep combustible spray or an inflammable substance near the product.

•Ensure the vents are not blocked by tablecloths or curtains.

‒An increased internal temperature may cause a fire.

•Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper,

matches, etc) into the product (via the vent or input/output ports, etc).

‒Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Center.

•Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the

product.

‒Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Center.

Operation

Caution

•Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage

burn-in or defective pixels.

‒Activate power-saving mode or a moving-picture screen saver if you will not be using the product

for an extended period of time.

•Disconnect the power cord from the power socket if you do not plan on using the product for an

extended period of time (vacation, etc).

‒Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

•Use the product at the recommended resolution and frequency.

‒Your eyesight may deteriorate.

•Do not hold the product upside-down or move it by holding the stand.

‒The product may fall and become damaged or cause an injury.

•Looking at the screen too close for an extended period of time can deteriorate your eyesight.

•Do not use humidifiers or stoves around the product.

•Rest your eyes for more than 5 minutes or look at distance objects for every1 hour of product use.

•Do not touch the screen when the product has been turned on for an extended period of time as it

will become hot.

•Store small accessories out of the reach of children.

•Exercise caution when adjusting the product angle or stand height.

‒Your hand or finger may get stuck and injured.

‒Tilting the product at an excessive angle may cause the product to fall and an injury may result.

•Do not place heavy objects on the product.

‒Product failure or personal injury may result.

•When using headphones or earphones, do not turn the volume too high.

‒Having the sound too loud may damage your hearing.

•Do not drop the product while moving.

‒Product failure or personal injury may result.

Preparations

Chapter 02

Parts

Control Panel

―The color and shape of parts may differ from what is shown. Specifications are subject to change without

notice to improve quality.

Function Key Guide

Power LED

LEFT

JOG Button

RIGHT

UP(REAR)

DOWN(FRONT)

PRESS(ENTER)

Return Game Setting Key

Parts Description

JOG Button

Multi directional button that helps navigate.

―The JOG button is located at the bottom right side of the screen and has

5 directions of UP, DOWN, LEFT, RIGHT, and PRESS (ENTER).

Power LED

This LED is power status indicator and works as

•Power On (Power button): Off

•Power saving mode: Blinking

•Power Off (Power button): On

―The power Indicatoroperation can be swapped by changing in the menu.

(System → Power LED On) Actual models because of functional variation

maybe haven’t this function.

Function Key Guide

Press the JOG button when the screen is turned on. The Function Key

Guide will appear. To access the onscreen menu when the guide is

displayed, press the corresponding direction button again.

―Function Key Guide may vary depending on the function or product

model. Please refer to the actual product.

Game Setting Key

Use shortcut keys to access previously saved custom game modes.

•Game Setting 1 / Game Setting 2 / Game Setting 3

―The Game Setting Keys are located at the bottom right on the front of

the monitor. To edit and save a custom game mode, go to Game → Save

Settings.

Function Key Guide

―To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You

can exit by pressing the JOG button again.

Return

UP/DOWN/LEFT/RIGHT: Move to the item you want. The

description foreach item will appearwhen the focus changes.

PRESS(ENTER): The selected item will be applied.

Icons Description

Menu Selects by moving the JOG button in the function key guide screen.

The OSD (On Screen Display) of your Monitor’s feature appears.

Source

Selects to change the input signal by moving the JOG button in the

Function Key Guide screen. A message will appearon the top left corner

of the screen if the input signal has been changed.

PBP

Selects by moving the JOG button in the function key guide screen.

Press the button when configuring settings for the PBP function is

required.

Power Off Selects to turn the Monitor off by moving the JOG button in the

function key guide screen.

―Actual models because of functional variation, Function key guide options will be different.

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