Samsung C24F399FH series Manual de usuario

USER MANUAL

C22F390FH* C22F392FH* C24F390FH* C24F392FH* C24F394FH* C24F396FH* C24F399FH*

C27F390FH* C27F391FH* C27F396FH* C27F397FH* C27F398FW* C32F391FW* C32F395FW* C32F397FW*

Curved Monitor

The color and the appearance may differ depending on the product, and the specifications are subject to change without prior

notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.

Samsung owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.

Trademarks other than that of Samsung are owned by their respective owners.

(For India Only)

This product is RoHS compliant.

For more information on safe disposal and recycling visit ourwebsite

www.samsung.com/in or contact our Helpline numbers -

1800 40 SAMSUNG(1800 40 7267864) (Toll-Free)

1800 5 SAMSUNG (1800 5 7267864) (Toll-Free)

Table of contents

Before Using the Product

Securing the Installation Space 4

Precautions for storage 4

Safety Precautions 5

Cleaning 5

Electricity and Safety 5

Installation 6

Operation 7

Preparations

Parts 9

Control Panel 9

Direct Key guide 10

Function Key Guide 11

Changing Brightness, Contrast and Sharpness

settings 13

Changing the Volume setting 13

Reverse Side 14

Adjusting the Product Tilt 15

Anti-theft Lock 16

Precautions for moving the monitor 17

Installing the Wall Mount

(Not for C27F397FH* / C32F397FW* models) 18

Wall Mount Kit Specifications (VESA)

(Not for C27F397FH* / C32F397FW* models) 18

Screen Setup

SAMSUNG MAGIC Bright 28

Brightness 29

Contrast 29

Sharpness 29

Color 29

SAMSUNG MAGIC Upscale 30

HDMI Black Level 30

Eye Saver Mode 30

Game Mode 30

Response Time 30

Picture Size 31

Screen Adjustment 31

Adjusting OSD (On Screen

Display) settings

Transparency 32

Position 32

Language 32

Display Time 32

Installation 19

Attaching the Stand

(C22F390FH* / C22F392FH* / C24F390FH* /

C24F392FH* / C24F394FH* / C24F399FH* /

C27F390FH* / C27F391FH* / C32F391FW*) 19

Attaching the Stand

(C24F396FH* / C27F396FH* / C27F397FH* /

C27F398FW* / C32F395FW* / C32F397FW*) 20

Removing the Stand

(C22F390FH* / C22F392FH* / C24F390FH* /

C24F392FH* / C24F394FH* / C24F399FH* /

C27F390FH* / C27F391FH* / C32F391FW*) 21

Removing the Stand

(C24F396FH* / C27F396FH* / C27F397FH* /

C27F398FW* / C32F395FW* / C32F397FW*) 22

Connecting and Using a Source Device

Pre-connection Checkpoints 23

Connecting and Using a PC 23

Connection Using the D-SUB Cable

(Analog Type) 23

Connection Using the HDMI or HDMI-DVI Cable 24

Connection Using an DP Cable 24

Connecting to Headphones 25

Connecting the Power 26

Correct posture to use the product 27

Driver Installation 27

Setting Optimum Resolution 27

Table of contents

Troubleshooting Guide

Requirements Before Contacting Samsung

Customer Service Center 38

Testing the Product 38

Checking the Resolution and Frequency 38

Check the following. 38

Q & A 40

Specifications

General 41

Standard Signal Mode Table 43

Appendix

Responsibility for the Pay Service

(Cost to Customers) 45

Not a product defect 45

A Product damage caused by customer's fault 45

Others 45

Setup and Reset

FreeSync 33

Eco Saving Plus 35

Off Timer 35

PC/AV Mode 35

Source Detection 35

Key Repeat Time 35

Power LED On 36

Reset All 36

Information 36

Installing the Software

Easy Setting Box 37

Restrictions and Problems with the Installation 37

System Requirements 37

Securing the Installation Space

Ensure some space around the product forventilation. An internal temperature rise may cause fire and

damage the product. Be sure to allow the amount of space as shown below or greaterwhen installing

the product.

―The exterior may differ depending on the product.

10 cm

10 cm 10 cm

10 cm

10 cm 10 cm

10 cm

Precautions for storage

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used

nearby.

―Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product

(Service fee will be charged.)

Do not press the monitor screen with hands or other objects. There is a risk of damaging the screen.

Before Using the Product

Chapter 01

Safety Precautions

Warning A serious orfatal injury may result if instructions are not followed.

Caution Personal injury or damage to properties may result if instructions are

not followed.

Cleaning

―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

―Take the following steps when cleaning.

Power off the product and computer.

Disconnect the powercord from the product.

―Hold the powercable by the plug and do not touch the cable with wet hands. Otherwise, an electric

shock may result.

Wipe the monitorwith a clean, soft and dry cloth.

‒Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.

‒Do not spray water or detergent directly on the product.

Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.

Connect the power cord to the product when cleaning is finished.

Power on the product and computer.

Electricity and Safety

Warning

•Do not use a damaged power cord or plug, or a loose power socket.

•Do not use multiple products with a single power socket.

•Do not touch the power plug with wet hands.

•Insert the power plug all the way in so it is not loose.

•Connect the power plug to a grounded power socket (type 1 insulated devices only).

•Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy

object.

•Do not place the power cord or product near heat sources.

•Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

•Do not disconnect the power cord while the product is being used.

•Only use the power cord provided with your product by Samsung. Do not use the power cord with

other products.

•Keep the power socket where the power cord is connected unobstructed.

‒The power cord must be disconnected to cut off power to the product when an issue occurs.

•Hold the plug when disconnecting the power cord from the power socket.

Warning

•DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT

INSTALL THE PRODUCT NEAR HEAT SOURCES.

•Do not install the product in poorly ventilated spaces such as a bookcase or closet.

•Install the product at least 10cm away from the wall to allowventilation.

•Keep the plastic packaging out of the reach of children.

‒Children may suffocate.

•Do not install the product on an unstable orvibrating surface (insecure shelf, sloped surface, etc.)

‒The product may fall and become damaged and/or cause an injury.

‒Using the product in an area with excess vibration may damage the product or cause a fire.

•Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or

smoke.

•Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

‒The product lifespan may be reduced or a fire may result.

•Do not install the product within the reach of young children.

‒The product may fall and injure children.

•Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil

pollution. And do not install or use the product in the kitchen or near the kitchen stove.

Caution

•Do not drop the product while moving.

•Do not set down the product on its front.

•When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of

the product is not protruding.

‒The product may fall and become damaged and/or cause an injury.

‒Install the product only on cabinets or shelves of the right size.

•Set down the product gently.

‒Product failure or personal injury may result.

•Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical

substances, extreme temperatures or a significant presence of moisture, or a place where

the product will operate continuously for an extended period of time) may seriously affect its

performance.

‒Be sure to consult Samsung Customer Service Center if you want to install the product at such a

place.

Installation

Warning

•There is a high voltage inside the product. Never disassemble, repair or modify the product

yourself.

‒Contact Samsung Customer Service Center for repairs.

•To move the product, first disconnect all the cables from it, including the power cable.

•If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord

immediately and contact Samsung Customer Service Center.

•Do not let children hang from the product or climb on top of it.

‒Children may become injured or seriously harmed.

•If the product is dropped or the outer case is damaged, turn off the power and disconnect the

power cord. Then contact Samsung Customer Service Center.

‒Continued use can result in a fire or electric shock.

•Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

‒The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a

serious injury.

•During a lightning or thunderstorm, power off the product and remove the power cable.

•Do not drop objects on the product or apply impact.

•Do not move the product by pulling the power cord or any cable.

•If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area

immediately.

•Do not lift or move the product by pulling the power cord or any cable.

•Do not use or keep combustible spray or an inflammable substance near the product.

•Ensure the vents are not blocked by tablecloths or curtains.

‒An increased internal temperature may cause a fire.

•Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper,

matches, etc) into the product (via the vent or input/output ports, etc).

‒Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Center.

•Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the

product.

‒Be sure to power off the product and disconnect the power cord when water or other foreign

substances have entered the product. Then contact Samsung Customer Service Center.

Operation

Caution

•Leaving the screen fixed on a stationary image for an extended period of time may cause

afterimage burn-in or defective pixels.

‒Activate power-saving mode or a moving-picture screen saver if you will not be using the

product for an extended period of time.

•Disconnect the powercord from the power socket if you do not plan on using the product for an

extended period of time (vacation, etc).

‒Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

•Use the product at the recommended resolution and frequency.

‒Your eyesight may deteriorate.

•Do not put AC/DC adapters together.

•Remove the plastic bag from the AC/DC adapter before you use it.

•Do not let water enter the AC/DC adapter device or get the device wet.

‒An electric shock or fire may result.

‒Avoid using the product outdoors where it can be exposed to rain or snow.

‒Be careful not to get the AC/DC adapter wet when you wash the floor.

•Do not put the AC/DC adapter near to any heating apparatus.

‒Otherwise, a fire may result.

•Keep the AC/DC adapter in a well-ventilated area.

•If you place the AC/DC power adapter so that it is hanging with the cord input facing upwards,

water or otherforeign substances could enter the Adapter and cause the Adapter to malfunction.

Make sure to rest the AC/DC power adapter flat on a table or the floor.

•Do not hold the product upside-down or move it by holding the stand.

‒The product may fall and become damaged or cause an injury.

•Looking at the screen too close for an extended period of time can deteriorate your eyesight.

•Do not use humidifiers or stoves around the product.

•Rest your eyes for more than 5 minutes for every1 hour of product use.

•Do not touch the screen when the product has been turned on for an extended period of time as it

will become hot.

•Store small accessories out of the reach of children.

•Exercise caution when adjusting the product angle or stand height.

‒Your hand or finger may get stuck and injured.

‒Tilting the product at an excessive angle may cause the product to fall and an injury may result.

•Do not place heavy objects on the product.

‒Product failure or personal injury may result.

•When using headphones or earphones, do not turn the volume too high.

‒Having the sound too loud may damage your hearing.

Preparations

Chapter 02

Parts

Control Panel

―The color and shape of parts may differfrom what is shown. Specifications are subject to change

without notice to improve quality.

C22F390FH* / C22F392FH* /

C24F390FH* / C24F392FH* /

C24F394FH* / C24F399FH* /

C27F390FH* / C27F391FH*

C24F396FH* / C27F396FH* /

C27F397FH*

Icons Description

JOG Button

Multi directional button that helps navigate.

―The JOG button is located on the rear left side of the product. The

button can be used to move up, down, left or right, or as Enter.

Power LED

This LED is power status indicator and works as

•Power On (Power button): Off

•Power saving mode: Blinking

•Power Off (Power button): On

―The power Indicator operation can be swapped by changing in

the menu. (System Power LED On) Actual models because of

functional variation maybe haven’t this function.

Function Key Guide

Press the JOG button when the screen is turned on. The Function

Key Guide will appear. To access the onscreen menu when the

guide is displayed, press the corresponding direction button

again.

―Function Key Guide may vary depending on the function or

product model. Please refer to the actual product.

Function Key Guide

JOG Button

DOWN

PRESS(ENTER)

LEFT

Return

Power LED

RIGHT

C32F391FW*

C27F398FW* / C32F395FW* /

C32F397FW*

Power LED

Analog mode

Brightness

Auto Adjustment

Features

Eye Saver Mode Off

―Analog mode option

•/ : Adjust Brightness, Contrast, Sharpness.

•: Auto Adjustment.

―Changing the resolution in Display Properties will activate the Auto Adjustment function.

―This function is only available in Analog mode.

•: Display Function Key Guide.

HDMI / DisplayPort mode

Brightness

Volume

Features

Eye Saver Mode Off

―HDMI / DisplayPort mode option

•/ : Adjust Brightness, Contrast, Sharpness.

•: Adjust Volume,Mute.

•: Display Function Key Guide.

Direct Key guide

―The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes.

―The function buttons page shows if Eye Saver Mode is enabled.

: On

: Off

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