Samsung SM-G950W Manual de usuario

www.samsung.com

User Manual

English (CA) 04/2017. Rev.1.0

SM-G950W

SM-G955W

Table of Contents

Basics

4 Read me first

6 Helpful tips if your device heats up

10 Device layout and functions

15 Battery

21 SIM or USIM card (nano-SIM card)

24 Memory card (microSD card)

27 Turning the device on and off

28 Initial setup

31 Samsung account

32 Transferring data from your previous

device

37 Understanding the screen

49 Notification panel

51 Entering text

Apps and features

54 Installing or uninstalling apps

56 Bixby Home

73 Phone

77 Contacts

80 Messages

83 Internet

85 Email

86 Camera

104 Gallery

109 Always On Display

111 Edge screen

118 Multi window

122 Samsung Pay

125 Samsung Gear

126 Samsung Members

127 Samsung Notes

128 Calendar

129 Samsung Health

135 Voice Recorder

137 My Files

137 Clock

139 Calculator

139 Game Launcher

142 Samsung Connect

146 Sharing content

147 Samsung DeX

154 Connecting to an external display

155 Google apps

Table of Contents

Appendix

204 Accessibility

221 Troubleshooting

227 Removing the battery

Health and Safety

Settings

157 Introduction

157 Connections

158 Wi-Fi

161 Bluetooth

163 NFC and payment

166 Mobile hotspot and tethering

167 More connection settings

170 Sounds and vibration

171 Notifications

172 Display

173 Blue light filter

173 Screen resolution

174 Wallpapers and themes

174 Advanced features

176 Device maintenance

179 Apps

179 Lock screen and security

181 Face recognition

183 Fingerprint recognition

187 Iris recognition

192 Samsung Pass

195 Secure Folder

199 Cloud and accounts

200 Backup and restore

200 Google

201 Accessibility

201 General management

202 Software update

203 About phone

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider,

model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the

overall performance of the device. Apps related to the content may not work properly

depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other

than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited

registry settings or modified operating system software. Attempting to customize the

operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device

are licensed for limited use. Extracting and using these materials for commercial or other

purposes is an infringement of copyright laws. Users are entirely responsible for illegal

use of media.

•

You may incur additional charges for data services, such as messaging, uploading and

downloading, auto-syncing, or using location services depending on your data plan. For

large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be

supported without prior notice. If you have questions about an app provided with

the device, contact a Samsung Service Centre. For user-installed apps, contact service

providers.

Basics

•

Modifying the device’s operating system or installing software from unofficial sources

may result in device malfunctions and data corruption or loss. These actions are violations

of your Samsung licence agreement and will void your warranty.

Maintaining water and dust resistance

Your device supports water- and dust-resistance. Follow these tips carefully to maintain the

water- and dust-resistance of your device. Failure to do so may result in damage to your

device.

•

Do not immerse the device in water deeper than 1.5 m or keep it submerged for more

than 30 minutes.

•

Do not expose the device to water moving with force.

•

If the device is exposed to clean water, dry it thoroughly with a clean, soft cloth. If the

device is exposed to other liquids, such as salt water, ionized water, or alcoholic beverage,

rinse it with clean water and dry it thoroughly with a clean, soft cloth. If you do not follow

these instructions, the device’s performance and appearance may be affected.

•

If the device has been immersed in water or the microphone or speaker is wet, sound

may not be heard clearly during a call. After wiping the device with a dry cloth, dry it

thoroughly before using it.

•

The touchscreen and other features may not work properly if the device is used in water.

•

Your device has been tested in a controlled environment and certified to be water-

and dust-resistant in specific situations (meets requirements of classification IP68 as

described by the international standard IEC 60529-Degrees of Protection provided

by Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, 1.5 metre, 30 minutes).

Despite this classification, it is still possible for your device to be damaged in certain

situations.

Basics

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Helpful tips if your device heats up

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast

charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or

performance and is in the device’s normal range of operation. If the battery becomes too hot,

the charger may stop charging.

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the

device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB

cable is damaged. Replace the damaged USB cable with a new Samsung-approved

one.

•

When using a wireless charger, do not place foreign materials, such as metal objects,

magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

Basics

When the device heats up during use

When you use features or apps that require more power or use them for extended periods,

your device may temporarily heat up due to increased battery consumption. Close any

running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on

the functions and apps you use, these examples may not apply to your model.

•

During the initial setup after purchase or when restoring data

•

When downloading large files

•

When using apps that require more power or using apps for extended periods

–

When playing high-quality games for extended periods

–

When recording videos for extended periods

–

When streaming videos while using the maximum brightness setting

–

When connecting to a TV

•

While multitasking (or, when running many apps in the background)

–

When using Multi window

–

When updating or installing apps while recording videos

–

When recording videos while using a navigation app

•

When using large amount of data for syncing with the cloud, email, or other accounts

•

When using a navigation app in a car while the device is placed in direct sunlight

•

When using the mobile hotspot and tethering feature

•

When using the device in areas with weak signals or no reception

•

When charging the battery with a damaged USB cable

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as

liquid, dust, metal powder, and pencil lead

•

When you are roaming

Basics

Do the following when the device heats up:

•

Keep the device updated with the latest software.

•

Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•

Close apps that increase battery consumption or that run in the background when

not in use.

•

Delete unnecessary files or unused apps.

•

Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a while. If

the device continues to overheat, contact a Samsung Service Centre.

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may

turn off to cool down. The feature is only available on supported models.

•

If the device becomes hotter than usual, a device overheating message will appear. To

lower the device’s temperature, the screen brightness and the performance speed will be

limited and battery charging will stop. Running apps will be closed and you will only be

able to make emergency calls until the device cools down.

•

If the device overheats or feels hot for a prolonged period, a power off message will

appear. Turn off the device, and wait until it cools down.

Basics

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to

avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

•

Do not use or store your device for extended periods in very hot areas, such as inside a

car in the summertime.

•

Do not place the device in any areas that may overheat, such as on an electric heating

mat.

•

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high

pressure containers.

•

Never use a damaged charger or battery.

Basics

Device layout and functions

Package contents

Check the product box for the following items:

•

Device

•

USB cable

•

Earphone

•

Ejection pin

•

USB power adapter

•

Quick start guide

•

USB connector (USB Type-C)

Use the USB connector to transfer data

between mobile devices.

•

Micro USB connector

Connect the Micro USB connector to charge

the battery with a Micro USB cable.

Do not plug a Micro USB cable into your

device’s multipurpose jack. Doing so may

damage the device.

Micro USB Connector

Micro USB Cable

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