Rath 2100-CPL Manual de usuario

N56W24720 N. Corporate Circle Sussex, WI 53089

800-451-1460 www.rathcommunications.com

RP8500CP

Ver. 6

04/21

36” Emergency Call Station

Installation & Operations Manual

36” Emergency Call Station

• 2100-CPL Landline 120v Call Station

• 2100-CPC Cellular 120v Call Station

• 2100-CPV VoIP 120v Call Station

• 2100-CPW Wi-Fi VoIP 120v Call Station

Made in the USA

2 Year Warranty

Thank you for purchasing RATH’s Low Voltage Call Station. We are the largest Emergency

Communication Manufacturer in North America and have been in business for over 35 years.

We take great pride in our products, service, and support. Our Emergency Products are of the highest

quality. Our experienced customer support teams are available to remotely assist with site preparation,

installation, and maintenance. It is our sincere hope that your experience with us has and will continue

to surpass your expectations.

Thank you for your business,

®

N56W24720 N. Corporate Circle Sussex, WI 53089

800-451-1460 www.rathcommunications.com

Table of Contents

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Items Needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Phone Programming . . . . . . . . . . . . . . . . . . . . . . . . . .

Phone Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Adjusting The Volume . . . . . . . . . . . . . . . . . . . . . . . .

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 3

Page 4

Page 6

Page 7

Page 8

Page 9

Page 3

36”

10”

8”

9”

3”

1-9/16”

4-1/4” 4-1/4”

9-1/4”

5-1/4”

3”

11” 12”

Description

Safety Guidelines

Figure 1: Front & Back View

FRONT BACK

Bottom of Call Station

to Center Button

• ADA compliant (hands free operation)

• LED call status indicator

• Powder coated aluminum construction

• NEMA 4 enclosure for electronics

• Conduit holes for easy installation

• Security torx screws for internal access

• Weather and vandal resistant

• Blue beacon and strobe

• Strobe turns on upon phone activation

• Recessed illuminated face plate

• Ability to program up to 5 emergency numbers

• Remote or on-site programmable*

• Save these instructions. This manual contains important instructions that will assist you during installation

and with maintenance.

• Keep all the components secure and protected during storage.

• Be careful of nished surfaces during transport and installation to avoid damaging the nish.

• Installation and maintenance should only be performed by qualied electricians.

• It is recommended a minimum of 2 people perform installation.

• Do not install phone during extreme weather conditions.

• Do not touch uninsulated phone wires or terminals unless the phone line has been disconnected at the

network interface.

• To comply with Americans with Disabilities Act (ADA) requirements, the Call Station must be mounted so that

the push button is less than 48” above the ground.

Features:

Height 36”

Width 10”

Depth 8”

Thickness of Aluminum* 0.090”

Weight 29 lbs.

Call Station Specications:

*Stainless Steel Call Stations are 14 Gauge Steel

**Not applicable for Cellular application

Items Needed for Installation

Installation

1. Remove 12 security screws from unit

2. Remove top cap from unit

3. Pull front assembly away from back unit

4. Disconnect the gray Wago connector (see diagram on page 8)

5. If wall mount, mount to wall

6. If pole mount, attach unit to pole using Pole Mounting Bracket (RP7700098A)

7. Connect the electrical conduit of the 110vac power supply to the Call Station and run necessary wires

8. Connect 110vac wiring to the Call Station power cable (see diagram on page 8)

9. Turn on 110vac power to the Call Station

Once the electrical is “live”, the phone needs to be programmed and tested. Reconnect the Wago connectors that

attach the front plate to the NEMA 4 box. If the phone will be programmed remotely, secure the front assembly to the

back panel and reinstall the 12 screws to the sides of the unit. If the phone will be programmed on-site, proceed to

the directions for “On-Site Programming”.

Communication

Page 4

Item Description

Wall Mounting Hardware If Mounting to Wall

Pole Mount Bracket (Part # RP7700098A) If Mounting to Pole

#1 Phillips Screwdriver

Voltage Meter

Security Torx Bit Provided by RATH®

Adjustable Wrench

120v Power Source

Analog Phone Line If Using Landline

Phone Cable If Using Landline

Landline:

To connect your analog phone line to the Emergency Call Station:

1. Remove front Stainless Steel plate using the security torx bit to remove the 6 security screws.

2. Locate the gray phone cable coming out of the NEMA 4 box.

3. Connect the incoming phone line by connecting the tip and ring of the phone line to red and green of

provided gray line cord.

Page 5

LTE Cellular (Units Are Carrier Specic):

1. Open the Cellular Gateway by unscrewing the screw on the left side of the front cover with a Phillips screwdriver

and gently pull up on the left side.

2. Insert standard size SIM card (25mm x 15mm) into J4 with the perforated edge rst and the gold contact side facing

downward. Push until you hear it click. If SIM card does not click into place, the wrong size SIM card is being used.

Note: Do NOT use a nano or micro size SIM card with an adapter. The adapter edge can catch and cause

permanent damage.

3. Wait for the LED lights to turn on. Check the SIM LED to make sure it is amber colored. If it is ashing red, check

that the SIM card has been inserted correctly and has an active 4G data/voice plan.

4. A signal strength test is recommended. Check the signal strength by using the built-in network signal strength

scanner. To use the scanner function, turn on SW1 dipswitch 1 to ON (check that dipswitch 4 is also ON). When

nished, turn SW1 dipswitch 1 back to “OFF”.

5. The RUN LED should change color to ashing green when the main power connection is made. If you see any

other color, please consult the LED indication chart below.

LOW COVERAGE MEDIUM COVERAGE

LED COLORS

OPTIMAL COVERAGE

Minimum

Signal Strength

for Operation

6. Place the lid back on the top of the Cellular Gateway and fasten the lid with the screw.

VoIP & Wi-Fi VoIP:

See additional manual.

RUN LED FLASHES GREEN POWER SUPPLY IS OK

BAT LED IS ALWAYS ON BATTERY IS OK

SIM LED IS AMBER DEVICE IS CONNECTED TO THE NETWORK

COVERAGE LED IS GREEN OR AMBER GOOD COVERAGE

SLIC LED IS GREEN DEVICE IS IN STANDBY

Page 6

Phone Programming

1. You can program the phone on-site or remotely.

Note: Cellular applications cannot be remotely programmed.

2. If programming on-site, remove 12 security screws from unit, remove top cap, and pull front assembly

away from back unit.

3. Remove the cover of the NEMA 4 enclosure by loosening the 4 corner screws.

On-Site Programming:

Remote Programming:

Step 1: To Begin Program Mode

A. Press Enter

Step 2: To Program Emergency Numbers

A. Press 1, Enter, (phone number), Stop

Note: Press 2-5 in step 2A for emergency numbers 2-5 as needed

Step 3: To Program Location Message

A. To turn on message Press 1, 3, Enter, 2

B. Press 6, Record (speak message) Stop (to replay message Press 6, Play)

C. For no message Press 1, 3, Enter, 0

Step 4: To Program Auto Disconnect Time (Default is 5 minutes, lowest interval is 1 minute)

A. Press 8, Enter, (3 digit number in minutes)

Ex: 2 minutes = 002

Step 5: To Exit Program Mode

A. Press Stop for 3 seconds

Step 1: To Begin Program Mode

A. Call into phone by dialing the number of the Call Station

B. After rst simulated ring, Press #, # (Wait for 4 tones)

C. Key in security code (Default is 1111) (Wait for conrmation tones)

Step 2: To Program Emergency Numbers

A. Press 1, *, (Phone number), *, # (Wait for conrmation tones)

Note: Emergency numbers (2-5) repeat step 2A pressing (2-5) as needed

Step 3: To Program Location Message

A. To turn on message press 1, 3, *, 2 (Wait for conrmation tones)

B. Press 6, *, (Speak message) #, *, # (Wait for conrmation tones)

i. To replay message Press 6, # (Wait for conrmation tones)

C. For NO message Press 1, 3, *, 0 (Wait for conrmation tones)

Step 4: To Program Auto Disconnect Time (Default is 5 minutes, lowest interval is 1 minute)

A. Press 8, *, (3 digit number in minutes)

Ex: 2 minutes = 002

Step 5: To Exit Program Mode

A. Press *, #, 0 (You will hear a beep, beep) *, # (You will hear a buzz)

Keypad

Page 7

Phone Testing

Did you hear a dial tone?

Did the strobe start ashing immediately after the button was pushed?

Did the red LED become a solid light when you pushed the button?

Did the red LED ash and approximately 15-20 seconds later the called party started

talking to you? (Delay is due to the phone telling the other party your location via the

“Location Message”)

Can you hear the other party clearly? (If not, see “Adjust Speaker” below)

Can the other party hear you clearly? (If not, see “Adjust Microphone” below)

When the party you called hangs up, does the strobe stop?

If you have answered YES to all questions, you have successfully installed and tested

the phone. If you answer NO to any question, proceed to the Troubleshooting Section.

Push the emergency button on the front of the Call Station: Yes No

*RATH®recommends the Call Station be tested on a regular basis to ensure proper operation.

Adjusting the Volume

Volume Adjust VR1

Mic Sensitivity VR2

If the volume is too low or high, adjust it by referring to the diagram and instructions below.

Note: Refer to the instructions under “Programming the Phone” to access the circuit board. Reinstall the cover on

the NEMA 4 enclosure and close the Call Station when nished.

Adjusting the Microphone:

If the person you are calling reports your voice is not loud enough, increase the Microphone Sensitivity by

adjusting VR2 a 1/4 turn clockwise (requires a small Phillips screwdriver).

Adjusting the Speaker:

If the voice of the person you call is not loud enough in the phone speaker, increase the volume by adjusting

VR1 a 1/4 turn clockwise.

RATH®SmartPhone

Troubleshooting

Page 8

Problem Possible Cause & Solutions

No dial tone when the button is

pushed:

• Check to make sure the phone line is connected to SmartPhone board.

• Verify dial tone and voltage on phone line going into unit.

Audio is low from the speaker: • Speaker control needs to be adjusted. Go to “Speaker Adjustment”

on page 7.

• Make sure the speaker holes are not blocked.

Audio is distorted from the speaker: • Speaker control needs to be adjusted. Go to “Speaker Adjustment”

on page 7.

• Make sure there are no items touching the speaker inside of the

Call Station.

When the called party hangs up,

strobe continues to ash:

• Phone company or phone system is not providing a disconnect

signal. Contact the appropriate party to make sure the disconnect

signal is provided.

When the called party hangs up,

busy signal is heard through

speaker:

• Phone company or phone system is not providing a disconnect signal.

• Operator needs to press *, # to disconnect the call.

• Disconnect time on phone needs to be lowered (see page 6).

Call Station appears non-functional.

Strobe does not ash and no audio

is heard from the speaker when

button is pushed:

• Check to make sure the phone line is connected from the

communication source.

• Check electrical connections and 120v supply to transformer.

• Push button may be non-functional.

LED above push button comes on

and goes off immediately:

• No dial tone or operating voltage from communication source.

• Remove line from SmartPhone and connect to analog phone.

Verify 2-way calling.

Page 9

Wiring

Strobe

Phone line

Enter

Record

Play / Pause

Stop

Constant

Strobe

to 900 MHz, Radio, or Cellular

yrettaB

Communication

Source

LED for

Panel

FRONT

COVER

Note:If using landline, phone cable

will just run out of the bottom of the

NEMA 4 enclousre

120v

remrofsnarT

LN G +

Wago Connector

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