Q-See QT SERIES Manual de usuario

High Deﬁnition Home and Business

Security Camera System QT IP HD

Table of Contents

Getting Started

Warranty 4

Understanding Your System

What’s Included 5

Understanding Your NVR: Front Panel 6

Understanding Your NVR: Rear Panel 7

Setting Up Your System

Create Your Account 8

Connect Your Cameras 8

Connect NVR to Display 10

Connect Mouse 11

Connect to Router 11

Download Mobile App 12

Powering up the NVR 12

Startup Wizard 13

QT View Mobile App 15

QT View on a Computer 17

Installing Your Cameras

Getting the Most Out of Your Q-See Cameras 18

Using Your System

Understanding Your Menu Bar 20

On-Screen Keyboard

Video Search, Playback and Backup 22

The Settings Menu 26

Date and Time 27

Passwords and Users 29

Recording 34

QT View Mobile App 40

Resources / Appendix

Wizard Glossary 42

Troubleshooting 43

Technical Support and Resources 48

Welcome

Congratulations on your new surveillance purchase and welcome to the Q-See community; where

empowered

individuals demand the very best protection for their homes and businesses. Your state-of-the-art Q-See

system produces sharp, clear images and is packed with an abundance of features that make it easy for

you to keep a close eye on what matters most.

On behalf of our entire team, thank you for trusting Q-See to be your choice for your personal

surveillance needs.

Sincerely,

Priti Sharma

President

Connect with us on social media.

Warranty

To Activate Your 2-Year Limited Warranty

You Must Create An Account At: www.Q-See.com/welcome

We’re right here should you ever need assistance with your Q-See purchase.

Creating an account gives you access to:

1. The free QT View mobile app

2. Motion detection alerts

3. Live customer support

4. The ability to upload and

save your proof of purchase

What does my warranty cover?

Q-See warrants that your product is free from defects

in materials and workmanship. With the exceptions

stated below, if your product is not operating properly,

Q-See will repair or replace your product according

to the guidelines stated in this warranty policy.

What doesn’t my warranty cover?

• Misuse, vandalism, or tampering

• Modiﬁcation or alteration to hardware or software,

including the removal of Q-See logos or branding

• Cut or spliced cables or wires, or those coated

in insulation, caulk, or other materials

• Products that have been painted

• Unsuitable physical or operating environment

beyond product speciﬁcations

• Improper maintenance or unauthorized repairs

• Incorrect power supplies being used with products

• Power ﬂuctuations or surges - please

be sure to use a surge protector

• Failure caused by a non-Q-See product

being used with your Q-See products

• Loss of data - please be sure to regularly back up

any recorded data on a separate storage product,

like an external hard drive or computer

For expanded warranty details, visit www.Q-See.com/warranty

Understanding Your System

What’s Included In Your Smart Surveillance Bundle

Cameras Camera Cables

NVR Cables NVR Power Supply

100’/30m

Ethernet Cables

Colors on the back of the NVR are for reference only.

Your system will include one of

the options below

HDMI Cable

Network

Cable

One for each camera

This connects your

NVR to your router

BACKUP PLAYNET

REC HDD

REC

Menu/+

Backup/-

/ESC Enter

Understanding Your NVR: Front Panel

REC:

Manually

begins

recording

LED Indicators: Show status

of power, HDD, record, etc.

Direction:

Navigate through

on-screen options

Menu/+ : Increase the

value in SETUP. Enter

menu in LIVE VIEW

USB Port: Connect USB

ﬂash or external hard

drives to update ﬁrmware

or backup recordings

Enter:

Conﬁrm

selection

Backup/- : Decrease

the value in SETUP.

Enter backup mode in

LIVE VIEW

Search:

Enters

Mode

Multiscreen:

Change screen

display mode between

number of channels

1 4 9 16

: Launches PLAYBACK window.

Starts or pauses video

: Fast Forward

: Rewind

/ESC : Quit PLAYBACK mode. Exit

the current window or status. Switch

video output mode.

(Press and hold 10 seconds)

NOTE: Your NVR model may differ from that shown in this illustration.

Understanding Your NVR: Rear Panel

Audio In: Single channel RCA

audio input from microphone

POE Ports: Powers

High Deﬁnition cameras

and receives their video

VGA: Video output for

connecting to monitor

19" or larger

LAN: Network

(Ethernet) port

DC +48V:

Power input

Audio Output: RCA connection

for audio output – connect to an

ampliﬁed speaker

HDMI: HDMI video output

USB: Connect

USB mouse

RS-485 (PTZ):

For Legacy Pan-Tilt

base control

NOTE: Your NVR model may differ from that shown in this illustration. Not all features may be present. Colors are for reference only.

ATTENTION: Some models may have two power supplies. Each will only ﬁt

into its proper port. Do not force or modify plugs or ports.

Setting Up Your System

Step 1: Create Your Account

Go to www.Q-See.com/welcome and follow the easy

steps to create your account.

Step 2: Connect Your Cameras

A. Plug one end of the camera cable into the network

socket on the camera. Make sure that you hear a

“click” to ensure a good connection.

ATTENTION: The other camera lead is for use with a

power adapter (not included) when the camera is not

switch is not available. Cover with electrical tape if not

used and exposed to weather.

ATTENTION: You must have an account to access:

Free mobile surveillance app, motion detection alerts, and

live customer support.

B. Plug the RJ45 connector on the other end of the

camera cable into an available Video-In POE port on

the back of the NVR. You will hear a click when the

cable is properly inserted.

These POE (Power Over Ethernet) ports will power

the camera and receive its video.

Repeat steps A-B for each camera.

Cameras will appear on screen in Live View in the

order they were connected

ATTENTION: Please test cameras and connections

prior to mounting. If there is no image or a dark screen

when you ﬁrst connect the cameras, please see

Troubleshooting pg. 43.

ATTENTION: Do not connect a

camera to the separate network (LAN)

port. This is used to connect the NVR

to your network and the Internet.

Network

Router

Network

Router

Step 3: Connect NVR to Display

Choose video display option A or B:

Option A: HDMI

A. Plug the included HDMI cable into the

NVR’s HDMI port.

B. Connect the other end of the HDMI cable

to the monitor or TV.

C. Plug the monitor or TV into a surge protector.

Option B: VGA Monitor

A. Plug a VGA cable (not included) into the

NVR’s VGA port.

B. Connect the other end of the VGA cable to the

monitor (19" or larger).

C. Plug the monitor into a surge protector.

Note: Colors are for reference only. VGA cable not included.

Note: Colors are for reference only.

HD TV

Monitor

19”+

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