
Contents
vi Psion Teklogix netpad EPOC User Manual
Chapter 12: Troubleshooting netpad/PsiWin
12.1 General Troubleshooting Tips . . . ...................167
12.1.1 IfAnAlarmDoesn’tRing...................167
12.1.2 WorldTimesAren’tCorrectInTheTimeProgram......167
12.1.3 AFileAppearsToHave“Vanished” .............168
12.1.4 If You Forget Your Password .................168
12.1.5 ThenetpadDoesn’tTurnOn/Off...............168
12.1.6 HowToResetThenetpad...................169
12.1.7 Can’tPlaceThenetpadInTheDockingStation........170
12.1.8 TheCommandIconsDon’tWork...............171
12.1.9 TheKeyboardDisappears...................171
12.1.10 Using HyperTerminal To Locate A Connection Problem . . .171
12.2 PsiWin 2.3 Connection Problems
UsingWindows95/98/NT4.0......................174
12.2.1 TipsWhenInstallingPsiWin2.3 ...............174
12.2.2 Basic Troubleshooting For Your netpad ............175
12.2.3 Basic Troubleshooting For Your PC . . ............176
12.2.4 DeviceConflicts........................177
12.2.5 Fax/ModemOnCOM1/2/3/4.................179
12.2.6 TheTempFolder........................180
12.3 Troubleshooting PsiWin 2.3
SynchronizationProblems........................182
12.3.1 Basic Troubleshooting For Synchronization Problems ....182
12.3.2 OtherThingsToTry......................183
12.3.3 Exporting And Re-importing A PC PIM With Outlook....185
12.3.4 Exporting And Re-importing A PC PIM
WithSchedule+7.x......................187
12.3.5 Exporting And Re-importing A PC PIM With Organizer . . .190
12.3.6 CreatingANewOutlookProfile ...............192
12.3.7 Outlook: Failed To Open Outlook . . . ............193
12.3.8 Outlook: Failed To Open Custom Form,
OutlookWillOpenAnOutlookFormInstead.........195
12.3.9 Lotus Organizer 2.1: Synchronizer Cannot Access