Prolancer TotalRecallVR LinX Edge Manual de usuario
.: www.totalrecallvr.com :.
Total Recall VR LinX Edge
Quick Start Guide
May, 2022
Guide Issue 28.0
Total Recall VR Release 11.12.0
Copyright © 2022 Prolancer Pty Ltd, Sydney, Australia.
The text of and illustrations in this document are licensed by Prolancer Pty Ltd under a
Creative Commons Attribution–Share Alike 3.0 Unported license ("CC-BY-SA"). An
explanation of CC-BY-SA is available at http://creativecommons.org/licenses/by-sa/3.0/. In
accordance with CC-BY-SA, if you distribute this document or an adaptation of it, you must
provide the URL for the original version. Prolancer, as the licensor of this document, waives
the right to enforce, and agrees not to assert, Section 4d of CC-BY-SA to the fullest extent
permitted by applicable law.
Total Recall VRTM is a trade mark of Prolancer Pty Ltd. in Australia and other countries. All
other trademarks are the property of their respective owners.
The information in this publication is subject to change without notice. Prolancer Pty Ltd
assumes no responsibility for any errors that may appear in this publication.
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Related Documents:
[1] Prolancer Pty Ltd, Total Recall VR web site. Available from:
http://www.totalrecallvr.com/.
[2] Prolancer Pty Ltd, Prolancer web site. Available from:
http://www.prolancer.com.au/.
[3] Prolancer Pty Ltd, Total Recall VR Deployment User Guide, 28.0, May 2022
[4] Prolancer Pty Ltd, Total Recall VR Desktop User Guide, 19.0, May 2022
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Table of Contents
1. Preface.......................................................................................................................................................5
1.1. Conventions........................................................................................................................................ 5
1.1.1. Notes & Warnings ...................................................................................................................... 5
1.1.2. Typographic Conventions...........................................................................................................5
1.1.3. Procedures .................................................................................................................................. 6
1.2. We Need Feedback ............................................................................................................................. 6
2. Introduction..............................................................................................................................................7
2.1. Thank You........................................................................................................................................... 7
2.2. About This Guide................................................................................................................................7
3. Pre Installation ......................................................................................................................................... 8
3.1. Unpacking .......................................................................................................................................... 8
3.2. Front Panel......................................................................................................................................... 8
3.3. Back Panel.......................................................................................................................................... 9
3.4. Hardware Options............................................................................................................................ 10
3.4.1. Solid State Disk (SSD) ............................................................................................................. 10
3.4.2. Double Audio Storage .............................................................................................................. 10
4. Installation .............................................................................................................................................. 11
4.1. Safety Information ............................................................................................................................ 11
4.2. General............................................................................................................................................. 11
4.3. Location............................................................................................................................................ 11
4.4. AC Power ......................................................................................................................................... 12
4.5. Local Area Network.......................................................................................................................... 12
4.6. VoIP Networks.................................................................................................................................. 13
4.7. RoIP Networks.................................................................................................................................. 14
4.8. USB Key ........................................................................................................................................... 15
4.9. Total Recall VR PC Application....................................................................................................... 15
5. Configuration.......................................................................................................................................... 17
5.1. Default Configuration ...................................................................................................................... 17
5.2. Pre-Recording Configuration........................................................................................................... 20
6. Basic Operation ...................................................................................................................................... 23
6.1. Recording ......................................................................................................................................... 25
6.2. Monitoring........................................................................................................................................ 25
6.3. Searching.......................................................................................................................................... 26
6.4. Playing.............................................................................................................................................. 27
7. Preventative Maintenance ..................................................................................................................... 29
7.1. Disks................................................................................................................................................. 29
7.2. Disk and Database Space................................................................................................................. 29
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7.3. Orderly Shutdown.............................................................................................................................29
8. Troubleshooting ......................................................................................................................................31
8.1. Limited Product Warranty ................................................................................................................31
8.2. Support Information..........................................................................................................................31
8.3. Forums..............................................................................................................................................31
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1. Preface
1.1. Conventions
Our guides use several conventions to highlight certain words and phrases and draw
attention to specific pieces of information.
1.1.1. Notes & Warnings
We use the following visual styles to draw attention to information that might
otherwise be overlooked:
Notes are tips, shortcuts or alternative approaches to the task at hand.
Ignoring a note should have no negative consequences, but you might
miss out on a trick that makes your life easier.
Important boxes detail things that are easily missed: configuration
changes that only apply to the current session, or services that need
restarting before an update will apply. Ignoring the information will
not cause data loss, but may cause irritation and frustration.
Warnings should not be ignored. Ignoring warnings will most likely
cause data loss.
1.1.2. Typographic Conventions
We use typographic conventions to call attention to specific words and phrases.
These conventions, and the circumstances they apply to, are as follows.
Example
Meaning
Select Guide to
display ...
Locate the link named "Guide" on the screen, position the
cursor over the link and then depress the appropriate mouse
button to follow the link.
Select Add to create
a new ...
Locate the button or menu item named "Add" on the screen,
position the cursor over the button or menu item and then
depress the appropriate mouse button to initiate an action.
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Enter Commission ...
Locate the field named "Commission" on the screen,
position the cursor over the field and then depress the
appropriate mouse button to select the field. Once the cursor
appears in the field, enter a value.
Choose Country ...
Locate the field named "Country" on the screen, position the
cursor over the field and then depress the appropriate mouse
button to display the available options. Then position the
cursor over the desired option and depress the appropriate
mouse button to select it.
Tick Active User ...
Locate the check box named "Active User" on the screen,
position the cursor over the check box and depress the
appropriate mouse button to place a visual tick in the box.
Un-tick Active User
...
Locate the check box named "Active User" on the screen,
position the cursor over the check box and depress the
appropriate mouse button to remove the visual tick in the
box.
Enter 3* ...
Enter "3*" using the keys on the numeric keypad.
Enter $30.95 ...
Enter "$30.95" using the keys on your keyboard.
1.1.3. Procedures
We use numbered sequence of steps to define procedures for performing certain
tasks. For example:
Procedure Title
1. This is the first step of the procedure.
2. This is the second step of the procedure.
a. This is the first sub-step of step 2.
b. This is the second sub-step of step 2.
3. This is step three.
1.2. We Need Feedback
If you find a typographical error in this guide, or if you have thought of a way to make
this guide better, we would love to hear from you.
Please submit your feedback using the feedback form on our web site:
http://www.prolancer.com.au/contact/feedback.
If you have a suggestion for improving the guide, then try to be as specific as possible
when describing your suggestion. Otherwise, if you have found an error, please include
the section number and some of the surrounding text so we can find it easily.
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2. Introduction
2.1. Thank You
Congratulations on your purchase of a Total Recall VR professional audio logging and
call recording system. Thank you.
Total Recall VR is a professional audio logging and call recording system which is self-
contained, fully featured and cost-effective. Enterprises and governments worldwide use
it to create electronic records of many forms of audio communication including
telephone, 2-way radio, broadcast radio, public address, room microphones and much
more.
2.2. About This Guide
This guide contains information intended to get you recording with your new Total
Recall VR as quickly as possible.
However, to enjoy the maximum benefit from your purchase we recommend that you
carefully read the following additional documents:
Total Recall VR Deployment User Guide
Total Recall VR Desktop User Guide
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3. Pre Installation
3.1. Unpacking
Please use care and assistance when unpacking, lifting and moving Total Recall VR.
DO NOT DROP Total Recall VR. It contains sensitive electronic
components.
Check the box for damage. A crushed box, holes, or water damage, for example, could
indicate that Total Recall VR has been damaged. Open the box and inspect Total Recall
VR and associated accessories.
If Total Recall VR appears damaged then contact your supplier, or us,
right away. Save all packaging and if possible take photos that clearly
show the damage to all packaging and Total Recall VR.
Check that you have received the following in the box:
1. Dell server with accessories (power cables, mounting rails, face plate and keys
for the face plate).
2. Cross over network cable.
3. USB thumb drive that contains Total Recall VR manuals (including this one) as
well as Total Recall VR PC applications.
4. One page quick start guide.
If items are missing then contact your supplier, or us, right away to
arrange replacements.
3.2. Front Panel
The front panel of your Total Recall VR features a lockable cover which prevents
unauthorised access to the BluRay disc drive and the hard drives.
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Item
Description
Note
A
Cover lock
Keep the keys in a safe place. They are
unique to your system.
B
Power on/off button
A blue light around the power button
indicates that the system is on.
C
Easy swap hard disk
caddies
Two disks are used in RAID 1
configuration.
D
BluRay disc drive
Archive recordings to DVD and BD discs.
E
USB 3.0 ports
Connect a standard USB key to use as a
Total Recall VR archive device.
For more details consult the Dell server owner’s manual which is
included in the box. Alternatively, you can download an electronic
copy from the Dell web site.
3.3. Back Panel
The back panel of your Total Recall VR has a set of standard connectors.
In summary:
Connector
Description
Note
A
LAN port
Total Recall VR ‘LAN 1’ port. We
recommend you use this port to connect
Total Recall VR to you enterprise LAN.
A
B
D
C
A
B
E
C
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B
LAN port
Total Recall VR ‘LAN 2’ port. We
recommend you use this port to record VoIP
calls and RTP streams.
C
USB 3.0 ports
Connect a USB 3.0 stick or disk drive to use
as a Total Recall VR archive device.
For more details consult the Dell server owner’s manual which is
included in the box. Alternatively, you can download an electronic
copy from the Dell web site.
3.4. Hardware Options
Your Total Recall VR may have been fitted with some of the following hardware
options to customise it to better fit your environment.
3.4.1. Solid State Disk (SSD)
This option replaces the 2 internal 3.5” AV-GP hard disks with 2 solid state disks
(SSDs).
3.4.2. Double Audio Storage
This option replaces the 2 internal 3.5” AV-GP hard disks with double capacity 3.5”
AV-GP hard disks.
This option can be combined with the Solid State Disk (SSD) option. If this is the
case, then this option replaces the 2 internal 3.5” AV-GP hard disks with double
capacity SSDs.
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