Polycom SoundPoint IP 335 Manual de usuario

POLYCOM IP335 Phone

Message Waiting Light

Fast flashing red = message waiting

To Make or

Receive a Call…

…Lift handset.

or press Speakerphone.

or press Headset.

Display

changes based on

what you are doing.

It’s NOT a touch

screen, so push the

soft key under the

word to select it.

Navigation Keys

Scrolls up &

down display

Hold

Headset –

plugs in underneath

Speakerphone

Microphone

(under, so sound

bounces into it.)

Volume for ringer and calls

Mute

Speaker

Clear Missed Calls List

1. Press Menu.

2. Select Features.

3. Scroll to Call Lists.

4. Press √to select.

5. Scroll to Clear…and select.

6. Scroll to Received Calls or

Placed Calls, and select.

7. Confirm Delete.

Permanently

Select Headset

Menu > Settings > Basic >

Preferences > Headset >

Headset Memory >

Enabled

Disable with same steps.

SCOE I.T. • 524-8324 • [email protected] Page 1of 4 Revised 11/7/12

SCOE I.T. • 524-8324 • [email protected] Page 2of 4 Revised 11/7/12

Set Your Ring Tone

1. Press the Menu button.

2. Scroll to Settings. Press to select.

If you have multi-line, Press Line 1 or Line 2.

3. Scroll to Basic. Press to select.

4. Scroll to Ring Type. Press to select.

5. Scroll through Ring Types. To play, press Play.

6. When you find the one you want as your default

ring, press Select.

7. Press the Menu button to exit.

To pick up someone else’s phone

Dial *88 plus their 4 digit number.

To Forward Your Phone

If your phone is set to hunt for another line, press

Menu, then Features, then Do Not Disturb.

Your calls will go directly to the next number.

If you don’t have hunting, use the Web User Panel.

Disable Call Forwarding

Press Do Not Disturb again,

or use the Web User Panel.

Put Calls on Hold

Press the Hold button.

Resume Held Call

Press Resume soft key or press Hold again.

Multiple Calls on Hold

You can receive multiple calls on the same phone

number.

While on the 1st call, if a 2nd call comes in, you will

hear a Call Waiting tone.

Put the 1st call on hold to answer the next call.

Resuming a Held Call from List

Press or to

select the call you want,

and

press Resume soft key.

Transferring Calls

Transfer a Call

1. Press Trans soft key. This places the caller on hold.

2. Enter other number (the one you want to transfer the

call to).

If you don’t need to talk to the other person,

• Press Trans again or hang up.

If you want to talk to the other person,

• Stay on the line and talk to them (your caller is on

Hold and will only hear music).

• Then press Trans when you are ready to transfer

the call.

If they don’t want the transferred call

• Press Cancel or Resume.

• You now have the call back.

If you mis-dial

You can cancel the transfer by pressing Cancel, and start

again

To put the caller into their voicemail:

Dial the transfer # and let it ring to voice mail.

Put them on hold and

using the HUD software,

drag the call to the

voice mail icon for

that person.

I can drag from

anywhere in my

name to Dan’s

voice mail icon to

put the caller into

Dan’s voice mail.

SCOE I.T. • 524-8324 • [email protected] Page 3of 4 Revised 11/7/12

Soft keys

Navigation

buttons

Enter contacts in Directory

You can add up to 99 contacts in your phone.

1. Press Dir soft key.

2. It says New Entry. Press √to select.

3. It says First name. Press √to select.

4. Type in First name w keypad.

5. When you pause, it shows a key called OK.

Press OK when you are done with first name.

6. Press the down arrow button.

7. It says Last Name. Press √to select.

8. Repeat steps 4-6 to enter last name and phone

number.

9. Press down arrow.

10. It says Speed Dial. It automatically assigns the next

available speed dial number. You can press OK or

enter a higher number.

11. You can continue with optional settings below, or

skip to step 15 to save now.

Optional Steps:

12. Distinguishing Calls means to set a distinctive ring

tone for that caller. You will need to know the

number f the ring tone you want, so check that

before you enter the contact, or come back and edit

the contact later.

13. Divert Call – to automatically transfer the caller to

another number.

14. Reject Call – Use this for prank callers. Enter them

in contacts from your caller list (see at right), and

set to automatically reject the number.

15. When done, press the LEFT arrow.

The display say Save Directory? and will show

Cancel, Resume, Yes for your soft keys.

Press resume if you are not done. Press Yes if you

are done.

Instructions with more pictures are in the handout called

Enter Contacts in 2-line Phone at

www.scoe.org/helpdesk.

Add Contact from Call List

1. Press Callers soft key.

2. Use up and down arrows to find the number.

3. Press √to select it.

4. (Optional) Press Info soft key to see caller name.

5. Press the Save soft key to save to your directory.

6. Press the Left Arrow button to exit.

Teleconferences(Conference Calls)

You can call two other people from your phone.

For more participants, set up a teleconference by emailing

[email protected].

We have one toll-free number that we can schedule for you.

We will provide the phone number and PIN for your event.

SCOE I.T. • 524-8324 • [email protected] Page 4of 4 Revised 11/7/12

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