Plantronics Blackwire C510- M Manual de usuario

Blackwire™C510-

M/C520-M

USB Corded Headset

User Guide

Contents

Welcome 3

System Requirements 3

Need More Help? 3

What's in the package 4

Basics 5

Wearing Your Headset 6

Fit Headset 6

Daily Use 7

Connect PC and Call 7

Incoming/Outgoing Calls 7

Adjust Your Headset Volume 8

Mute a Call 8

Optional Plantronics Spokes software 9

Plantronics Control Panel 9

Applications tab 9

Preferences tab 10

About tab 10

Plantronics Update Manager 11

Troubleshooting 12

Headset 12

Microsoft Lync/Office Communicator usage 13

Smart Sensors 13

Congratulations on purchasing your new Plantronics product. This guide contains instructions

for setting up and using your Blackwire C510-M/C520-M headset.

Please refer to the safety instructions in the quick start guide for important product safety

information prior to installation or use of the product.

Computer

• Supported Operating Systems: Windows®7, Windows®8, Windows XP®, Windows Vista®

• Processor: 400 MHz Pentium®processor or equivalent (Minimum); 1 GHz Pentium processor or

equivalent (Recommended)

• RAM: 96 MB (Minimum); 256 MB (Recommended)

• Hard Disk: 280 MB (Minimum); 500 MB or more (Recommended)

• Microsoft Windows XP-Service Pack 3 (SP3) or later (Recommended) Microsoft Windows Vista-

Service Pack 1 (SP1) or later (Recommended)

Display

• At least 800 x 600, 256 colors

• 1024 x 768 high color, 32-bit (Recommended)

Browser

• Internet Explorer®V6 or better must be on the user’s system (Required)

Visit our website at www.plantronics.com/support for technical support including frequently

asked questions, compatibility and accessibility information.

Welcome

System Requirements

Need More Help?

Blackwire C510M Headset with inline

controller (monaural)

Blackwire C520M Headset with inline

controller (stereo)

Carrying case

What's in the package

Headset inline control icons Function

Answer/End button

Answers or ends a call Incoming call

Flashes green

On a call

Solid green

Volume up button

Increases the listening volume

Volume down button

Decreases the listening volume

Mute/Unmute button

Mutes/unmutes the headset

microphone

Solid red when muted

Smart Sensor™technology

Sensors detect whether or not you are wearing the headset. Sensors are located in the speaker

capsule on the microphone boom side.

Smart Sensor Feature Function

Auto Answer Calll

When you are not wearing your headset and have an

incoming call on your PC, put on the headset and the call

will be answered automatically. You do not have to press

the Answer/End button.

Incoming call

Flashes green

Basics

1Slide the headband until it fits comfortably over both ears.

2If still too tight, stretch the headband for better comfort.

3For optimal voice clarity, bend the boom and place the microphone close to mouth.

Wearing Your Headset

Fit Headset

1Ensure Microsoft Lync is running on your PC.

2Connect the headset into the USB port of the computer. The headset will automatically power

on.

3Check your Audio Settings. Confirm the speaker and microphone settings for your PC softphone

are set to Plantronics C510/C520.

•PC Audio Setup for Windows 7 and Windows 8

Go to Control Panel -> Sound -> Playback tab, and set the Plantronics C510/C520 device as the

Default Communications Device.

•PC Audio Setup for Windows XP

Go to Control Panel -> Sound and Audio Devices, and in the Audio tab set the Plantronics

C510/C520 device for the Sound Playback.

4Place a call using the Microsoft Lync software.

1To place a call

Dial number using Microsoft Lync/Office Communicator

2To answer a call

• Put on headset to answer call with Smart Sensor technology or,

• If already wearing headset press the Answer/End button

3To end a call

Short press the Answer/End button.

Daily Use

Connect PC and Call

Incoming/Outgoing Calls

Listening Volume

1Press the volume up button ( ) on the headset inline control to increase listening volume.

2Press the volume down button ( ) on the headset inline control to decrease listening volume.

1During a call, press the mute button on the headset inline control to mute the microphone.

When mute is on, the mute LED is solid red (you will still be able to hear the caller).

2To turn mute off, press the mute button again.

Adjust Your Headset

Volume

Mute a Call

Optional Plantronics Spokes software must be downloaded to access the

Plantronics Control Panel. Install Spokes software by visiting

plantronics.com/software and click on the download button.

To start this utility, click Start > Programs > Plantronics > Plantronics Control Panel.

The Applications tab displays the status of Plantronics support for various applications such as

softphones and media players.

Optional Plantronics Spokes software

Plantronics Control Panel

Applications tab

Allows you to set preferences for:

•Media player Modify call action: Pause, Play, Mute or Do Nothing

•General use

•Lync presence based on wearing state When headset is put on, or removed set presence to:

Available, Busy, Do not disturb, Be right back or Offline

Provides online access to the user guide and support and displays your headset system's

information.

Preferences tab

About tab

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