Pitney Bowes SendPro Manual

SendPro Tablet Operator’s Guide

TABLE OF CONTENTS

INTRODUCTION ...................................................................................................................................... 3

What’s in the Box (Peripherals).................................................................................................... 3

Printer ................................................................................................................................................. 3

Digital Scale...................................................................................................................................... 5

Wireless Keyboard ......................................................................................................................... 6

Tablet ....................................................................................................................................................10

Charging Doc Pogo ......................................................................................................................11

SETTING UP THE SENDPRO TABLET............................................................................................. 13

Before you set up.........................................................................................................................13

After you set up ............................................................................................................................14

TROUBLESHOOTING ........................................................................................................................... 17

Printer and Tablet Connection Troubleshooting ...................................................................17

Troubleshooting of some common conditions .............................................................................29

Indicators Light on the Printer and their Descriptions................................................................. 31

SendPro Tablet Operator’s Guide

INTRODUCTION

SendPro Tablet streamlines the way your office sends packages with USPS®, FedEx®, UPS® and Deliv. By

integrating SendPro Tablet with the cloud-based softwares and apps we have created a complete shipping

ecosystem.

You can now weigh with ease, compare shipping options, track shipments and manage expenses and costs online.

Access SendPro from the integrated tablet or any smart device to meet all your business needs.

SendPro Tablet offers an online shipping solution that simplifies the way your office sends parcels through major

carriers.

Once you are logged in, you can perform the following tasks.

•Setting up and managing carriers

•Creating a trackable label

•Printing a trackable label

What’s in the Box (Peripherals)

SendPro Tablet consists of the following peripherals:

1. Printer

2. Digital Scale

3. Wireless Keyboard

4. Tablet

5. Charging Dock Pogo

Printer

Specifications:

•Brother Model: QL-1110NWB Direct Thermal Printer

•Connectivity: Bluetooth 2.1 + Wireless (b/g/n) + USB + Ethernet

•Print: Cutter, 300 dpi with 69 prints per minute

Image:

SendPro Tablet Operator’s Guide

Print professionally-looking shipping labels complete with required barcodes for the major carriers. Please refer to

Brother QL-1100 User's Guide for the following:

•Settings and Operations

•Maintenance Instructions

Printer Parts Description:

Front Image

Rear Image

SendPro Tablet Operator’s Guide

Label Printer Specifications:

•Connects to the Scale through the USB port

•Unit Dimensions (W" x D" x H") 6.7" x 8.7" x 5.9"

•Unit Weight (lbs) 3.9

Digital Scale

Specifications:

•PB Scale Model: XJ-3K807

•Maximum Weight Supported: 70lbs

•Connectivity: USB

Image:

The package comes with a digital scale which helps you to automatically calculate and print correct

postage on an adhesive tape strip for larger items. The Scale allows you to weigh mail, flats and

packages.

SendPro Tablet Operator’s Guide

The printer and Scale are connected via the USB port as illustrated below.

Wireless Keyboard

Specifications:

•Model: Logitech K380 Wireless

•Connectivity: Bluetooth 3.0

•Range: 10m

Image:

SendPro Tablet comes with a wireless keyboard with Bluetooth connectivity. Logitech Original K380

Multi-Device Bluetooth Keyboard connects to all Bluetooth® wireless devices. This is a compact,

lightweight, Bluetooth keyboard designed for easy use and long life. Type wherever you like, on any

compatible computer, phone or Android tablet.

SendPro Tablet Operator’s Guide

Re-pairing a device connection:

If a device becomes disconnected from the keyboard, you can easily re-pair the device.

On the keyboard

•Press and hold down an Easy-Switch button until the status light starts blinking.

•The keyboard is in pairing mode for the next three minutes.

On the device

•Go to Bluetooth settings on your device and select Logitech Bluetooth® Multi-Device

Keyboard K380 when it appears in the list of available Bluetooth devices.

SendPro Tablet Operator’s Guide

•Follow the onscreen instructions to complete the pairing.

•Upon pairing, the status LED on the keyboard stops blinking and remains steady for 10

seconds.

K-400 keyboard’s shortcut and function keys streamline navigation, media control and keyboard

functions. The description of these keys are illustrated below.

Key

Shortcut/Function

Back

Home

Switch application

SendPro Tablet Operator’s Guide

Show/hide desktop

Maximise window

Switch screen

Media

Previous track

Play/Pause

Next track

Mute

Volume down

Volume up

Fn + ins: PC sleep

Fn + backspace: Print screen

SendPro Tablet Operator’s Guide

Fn + caps lock: Scroll lock

Fn + left arrow:Home

Fn + right arrow:End

Fn + up arrow:Page up

Fn + down arrow:Page down

F1-F12 keys: To activate F1, simply press on Fn+ back

Tablet

Specifications:

•Device Model: Samsung Galaxy Tab SM-T590

•Screen: 26.72 cm (1920 x 1200)

•RAM: 3GB + 32 GB Memory

Image:

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