Phoenix Contact THERMOMARK ROLL 2.0 Manual de usuario
User manual
Operating the THERMOMARK ROLL 2.0
thermal transfer printer
2019-02-15
PHOENIX CONTACT GmbH & Co. KG • Flachsmarktstraße 8 • 32825 Blomberg • Germany
phoenixcontact.com
108716_en_01
Operating the THERMOMARK ROLL 2.0 thermal transfer printer
Designation Revision Order No.
THERMOMARK ROLL 2.0 1085260
User manual
This user manual is valid for:
UM EN THERMOMARK ROLL 2.0, Revision 01
Table of contents
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Table of contents
1 For your safety ...........................................................................................................................5
1.1 Identification of warning notes ...............................................................................5
1.2 Qualification of users .............................................................................................5
1.3 Field of application of the product ..........................................................................6
1.4 Safety notes...........................................................................................................6
2 Starting up the printer .................................................................................................................8
2.1 Unpacking and setup.............................................................................................8
2.2 Overview of the device ..........................................................................................9
2.3 Connecting the device .........................................................................................10
2.3.1 Connecting the mains cable .................................................................10
2.3.2 Connecting the printer via USB ............................................................11
2.3.3 Connecting a printer via WLAN ............................................................12
2.3.4 Connecting a printer via Ethernet .........................................................12
2.4 Inserting the material and printing........................................................................13
2.4.1 Inserting the material ............................................................................13
2.4.2 Inserting Leporello labels .....................................................................14
2.4.3 Inserting the ink ribbon .........................................................................15
2.4.4 Printing .................................................................................................16
2.4.5 Creating print jobs ................................................................................16
3 Operating the printer ................................................................................................................17
3.1 Touch screen display...........................................................................................17
3.1.1 Operating the display ...........................................................................17
3.1.2 Changing the language ........................................................................17
3.1.3 Start page ............................................................................................18
3.2 Operation via the menu........................................................................................19
3.3 Configuration via the website...............................................................................27
3.4 Printing via FTP ...................................................................................................28
3.4.1 FTP login ..............................................................................................28
3.4.2 Sending print data via FTP ...................................................................28
3.4.3 FTP access to storage media ...............................................................29
3.4.4 FTP firmware update ............................................................................29
4 Mounting accessories ..............................................................................................................30
4.1 Cutter or perforator ..............................................................................................30
4.2 Mounting the external media hub.........................................................................34
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5 Maintenance and troubleshooting ............................................................................................35
5.1 Cleaning the device .............................................................................................35
5.2 Cleaning the printhead.........................................................................................36
5.3 Cleaning and replacing the pressure roller ..........................................................37
5.4 Troubleshooting...................................................................................................38
5.5 Error messages ...................................................................................................39
5.6 Repairs ................................................................................................................40
5.7 Storage and disposal...........................................................................................40
A Appendix ..................................................................................................................................41
A 1 Ordering data.......................................................................................................41
A 2 Technical data .....................................................................................................44
A 3 Approvals and declarations .................................................................................46
A 4 Declaration of conformity.....................................................................................47
A 5 Index....................................................................................................................49
For your safety
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1 For your safety
Read this user manual carefully and keep it for future reference.
1.1 Identification of warning notes
1.2 Qualification of users
This user manual is addressed to persons, who are familiar with the relevant safety con-
cepts for handling electrical machines. The persons must be able to recognize dangers.
This symbol indicates hazards that could lead to personal injury.
There are three signal words indicating the severity of a potential injury.
DANGER
Indicates a hazard with a high risk level. If this hazardous situation is not
avoided, it will result in death or serious injury.
WARNING
Indicates a hazard with a medium risk level. If this hazardous situation is not
avoided, it could result in death or serious injury.
CAUTION
Indicates a hazard with a low risk level. If this hazardous situation is not avoided,
it could result in minor or moderate injury.
This symbol together with the NOTE signal word warns the reader of actions
that might cause property damage or a malfunction.
Here you will find additional information or detailed sources of information.
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1.3 Field of application of the product
The THERMOMARK ROLL 2.0 is a thermal transfer printer and thermal direct printer for the
industrial sector. With this printer, you can print continuous material such as labels and
shrink sleeves.
With thermal transfer printing, heat causes the color layer of an ink ribbon to be transferred
onto the print medium.
The result of the print depends essentially on the suitable combination of material and ink
ribbon. A low-quality ink ribbon can lead to premature wear on the printhead and result in a
poor print image. Use only print materials from Phoenix Contact.
With thermal direct printing, the printer prints directly onto thermally sensitive paper. An ink
ribbon is not required.
You may only use the printer with Phoenix Contact materials which are intended for the
THERMOMARK ROLL 2.0. The use of other materials can result in damage to the unit.
Do not use the device at locations where children may be present.
1.4 Safety notes
Life-threatening danger from mains voltage
Never open the housing of the device.
Risk of injury
If you operate the device with the cover open, rotating parts are exposed. The moving parts
can catch on loose clothing, jewelry or hair.
The device has openings that are large enough for a child's finger to fit through. Do not use
the device at locations where children may be present.
Danger of crushing from cover
Make sure you do not crush yourself with the cover.
Risk of burns
During operation, the printhead can get hot. Allow the printhead to cool down before you
change the material or clean the printhead line.
Hazard to operational safety
Incorrect operation or modifications to the device can endanger your safety or damage the
device. Do not repair the device yourself. If the device is defective, please contact
Phoenix Contact.
For your safety
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Damage to the device
– Only operate the device in locations that are dust-free as far as possible, dry and pro-
tected against splashwater.
– Protect the device and materials from humidity, damp, and dirt.
– Do not expose the device to direct sunlight.
– The device is equipped with a wide range power supply unit for AC voltages between
100 V and 240 V. The electrical connection conditions must comply with the details on
the rating plate.
Radio interference
This is a Class A item of equipment (EN 55032). When using the equipment in residential
areas, it may cause radio interference. In this case, the operator is obligated to take appro-
priate measures.
Notes on the printhead
The printhead is the most sensitive part of your printer. Improper handling can damage the
printhead.
During printing, always make sure that there is no contamination on the material as this
could be pulled underneath the printhead. This can damage the printhead.
The ink ribbon must be at least 5 mm wider than the material. Direct contact between the
printhead and the material can lead to increased wear on the printhead.
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2 Starting up the printer
2.1 Unpacking and setup
Scope of supply
– Printer
– Mains cable
– USB cable
– Empty film core (possibly already mounted on the take-up hub)
– Label roll EML (20X8)R/TL
– THERMOMARK-RIBBON 110/50 ink ribbon
– Data carrier with download link for the driver. The data carrier also contains this user
manual in several languages.
– User manual in German and English
Unpacking
• Check the device for damage which may have occurred during transport.
• Retain the original packaging for subsequent transport.
Requirements for the installation location
• Place the device on a level surface.
When transporting the printer, you must remove the ink ribbon and the label material.
NOTE: Damage to the device
Only operate the device in locations that are dust-free as far as possible, dry and protect-
ed against splashwater. Protect the device and materials from humidity, damp, and dirt.
Do not expose the device to direct sunlight.
Starting up the printer
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2.2 Overview of the device
Figure 2-1 Overview
1 Printing unit
2 Take-up hub, for winding the ink ribbon
3 Supply hub, for supplying the ink ribbon
4 Margin stop, for securing the material roll
5 Photoelectric barrier, for label detection
6 Pressure roller
7 Tear-off plate
8 Lever, for locking the printhead
9 Rotary dial, for setting the material guide margin stop
8
3
4
29
7
6
1
5
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2.3 Connecting the device
Mains and computer connections
Figure 2-2 Connections on the rear of the device
1Power supply switch
2Mains socket
3SD card slot
4Two USB master interfaces for keyboard, scanner, USB memory device and WLAN
stick
5USB slave interface, full-speed, for connection to a computer
6Ethernet 10/100Base-T
7RS-232 interface
8USB master interface for keyboard, scanner, USB memory device, WLAN stick and
Bluetooth adapter
Errors can occur during operation due to insufficient or missing grounding. Make sure that
all devices and cables connected to the printer are grounded.
Before connecting or disconnecting devices or cables, switch off the printer and the con-
nected devices. USB connections can be established and disconnected when the printer is
switched on.
2.3.1 Connecting the mains cable
The THERMOMARK ROLL 2.0 is equipped with a wide range power supply unit for AC volt-
ages between 100 V and 240 V.
• Insert the mains cable into the socket of the device.
• Connect the mains cable to a socket.
1
3
2
4
5
6
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