Philips AT 9500 Manual de usuario

CarePartner®Telephone

With Reminders

Model 9500 User’s Manual

Black and white version

For use with newsprint and other one-color applications.

1 x ‘P’ height

Philips wordmark

and Lifeline

K100

Table of Contents

5 The CarePartner Telephone with Reminders

6 VoiceAssist®

8 CarePartner Telephone Features

9 Using Your Medical Alert Service When You Need Help

11 Using the Inactivity Timer (optional)

12 The Reminder Message

13 Using Your CarePartner Telephone Features

16 Care and Maintenance

17 Accessories forYour CarePartner Telephone with Reminders

18 Batteries and Service

19 Troubleshooting Guide

Model 9500 User’s Manual4

Congratulations on your choice of the Philips Lifeline CarePartner Telephone

with Reminders. For over 30 years, Philips Lifeline has been North America’s

leading provider of medical alert products and services, and currently we are

helping hundreds of thousands of people across the United States and Canada

enhance their independence and quality of life.

The CarePartner Telephone

with Reminders

The CarePartner Telephone with Reminders is a full-featured telephone that

incorporates the benets of a medical alert service with reminder message

functionality.This User’s Manual is an easy-to-follow instructional guide that

contains all of the information you will need to operate your CarePartner

Telephone.

Enhanced Telephone Features

The CarePartner Telephone is equipped with features that enhance daily

communication.

• Large, high-contrast push buttons for easy dialing and feature access.

• Lighted keypad for night-time use.

• Speakerphone for hands-free conversation.

• Volume controls for handset, speakerphone and ringer.

• Enunciated dialing feature announces each number as it is pressed to ensure

correct dialing.

• Memory dial keys for quick and convenient dialing.

NOTE

Before you attempt to

use the CarePartner

Telephone, please read this

manual thoroughly and

refer to the CarePartner

Telephone with Reminders

Installation Manual as

needed.

Model 9500 User’s Manual 5

CarePartner Telephone Features

The CarePartner Telephone with Reminders allows you to call for help 24 hours a

day by pressing your Personal Help Button.

• When pressed, the lightweight, waterproof Personal Help Button signals the

CarePartner Telephone to call for help.

• VoiceAssist claries the operation of the CarePartner Telephone.

• 12 or 24-hour programmable Inactivity Timer noties the Response Center if you

have not reset within the selected time period.

• Red HELP button, when pressed, transmits a help signal to the Response Center.

• Yellow RESET button pressed by a responder signals that help has arrived.

• 24-hour rechargeable battery back-up ensures protection in the event of a power

failure.

Reminder Features

The CarePartner Telephone with Reminders can be programmed with up to six

user-recorded voice messages that can be set to play at specied times.There are

three different types of reminders:

•Daily reminders play once every day.

•Weekly reminders play once a week.

•One-time reminders play only once.

NOTE

Reminders can be

programmed from the

subscriber’s home or from

a remote location such as

a caregiver’s home, nurse’s

ofce or doctor’s ofce.

For instructions on how

to program reminders,

see the CarePartner

Telephone with Reminders

Installation Manual.

Instructions on how to

respond to a reminder are

included in this manual.

Model 9500 User’s Manual6

VoiceAssist

The CarePartner Telephone with Reminders is equipped with VoiceAssist, a friendly,

reassuring voice that claries the operation of the CarePartner Telephone and

makes it easy to use.

Help Alarms

Situation Message Played

When you press either

your Personal Help Button

or the red HELP button

“Help call in progress…

please wait!”

Time and Date Announcement

VoiceAssist announces the correct time and day of the week each time you press

the yellow RESET button.

Enunciated Dialing Prompts (optional)

VoiceAssist has the capability to announce each number as it is pressed. With

this enunciated dialing feature, you can be sure that you are dialing correctly.

To turn the enunciated dialing prompts on or off, use the following

instructions:

Action Instructions

To turn the enunciated

dialing prompts ON

To turn the enunciated

dialing prompts OFF

With the handset on-hook,

press: Star (*), 3, 1, 1

With the handset on-hook,

press: Star (*), 3, 0, 0

Smoke Alarm (optional Smoke Detector)

Situation Message Played

Smoke Detector

is activated

“Smoke alarm…press yellow RESET

to cancel” (ONLY IF RESPONSE IS

NOT NEEDED)

Model 9500 User’s Manual 7

Monthly Check-in Feature

The monthly check-in feature reminds you to test your CarePartner Telephone

and Personal Help Button.

If you have not pressed your Personal Help Button to contact the Response

Center for 30 consecutive days, VoiceAssist will announce a gentle reminder

when you press the RESET button or hang up the telephone.

VoiceAssist Message What the Message Means

“Time to test your

Lifeline. Please press the

Lifeline button you are

wearing.”

Inactivity Timer (optional)

Situation Message Played

When you lift the

Timer switch to

the AWAY position

When you push the

Timer switch down

(“AWAY” is not showing)

When the Inactivity

Timer has expired

“Away”

“Welcome home”

“Please press yellow RESET”

Press your Personal Help Button to

make your monthly check-in call to

the Response Center.

Model 9500 User’s Manual8

CarePartner Telephone Features

Power Switch

Turns your medical alert and telephone features on

and off.The power switch must be on at all times to

receive the benets of your Lifeline Service.

Personal Help Button

Signals your CarePartner Telephone

to dial the Response Center when

pressed.

Antenna

Receives “help” signals

from your Personal Help

Button. Do not remove

or substitute any other

antenna.

Inactivity Timer

If you are using this

feature, leave down when

home. Lift up to the

“AWAY” position when

you are away from home

for more than a few

hours.

Yellow Reset Button

Pressed by a responder

after he or she arrives at

your home in response to

a“help” signal. This tells

the Response Center that

help has arrived.

Red help button

Sends a “help” signal to

the Response Center

when pressed.

Model 9500 User’s Manual 9

Using Your Medical Alert Service

When You Need Help

Follow this simple procedure if you ever need assistance.To initiate a call into the

Response Center, your CarePartner Telephone with Reminders must be installed

properly and your Personal Help Button must be pressed within range of your

CarePartner Telephone.

STEP 1: Press your Personal Help

Button.

Press your Personal Help Button or the

red HELP button on the side of your

CarePartner Telephone.Your CarePartner

Telephone will beep and VoiceAssist will

clarify that a help call is being placed to the

Response Center.

STEP 2: The Response Center receives

your call.

A Lifeline Response Associate receives your

call and will speak to you through the built-

in speakerphone and send the appropriate

responder. If you are out of voice range, or

if you cannot speak, help will automatically

be sent.

Important

Your Personal Help Button has a unique code that ensures that it will

activate the CarePartner Telephone with Reminders. If your Personal

Help Button must be replaced, contact your Lifeline service provider.

Model 9500 User’s Manual10

Important

Monthly Check-in Call: At least once a month you should conduct

a Monthly Check-in Call to ensure that your Personal Help Button and

CarePartner Telephone are functioning properly.To do this, simply press

your Personal Help Button and wait for the Response Center to contact

you.Tell the Response Center that you are conducting a Monthly Check-

in Call and do not need assistance. Be sure to tell the Response Center

of any changes to your household or responder information.

STEP 3: Help arrives.

When your responder arrives, he or she

presses the ashing yellow RESET button.

This tells the Response Center that help has

arrived.The Lifeline Response Associate will

contact you to see if additional assistance is

needed.

If you accidently press your Personal Help

Button or are conducting a check-in call,

wait for the Lifeline Response Associate to

contact you, then tell them that you do not

need assistance.

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