Pelpro PP60 Manual

August 5th, 2013

Recommended Repair Procedures

1 FLASH: EMPTY HOPPER.........................................................................(PAGE 5)

2 FLASHES: EXHAUST PROBE FAIL........................................................(PAGE 8)

3 FLASHES: AMBIENT PROBE ALARM....................................................(PAGE 7)

4 FLASHES: MISSED IGNITION.................................................................(PAGE 6)

8 FLASHES: EXHAUST OVER TEMPERATURE........................................(PAGE 3)

NOT LIGHTING THE FUEL:.........................................................................(PAGE 9)

CONVECTION BLOWER NOT COMING ON:..............................................(PAGE 2)

EXHAUST BLOWER NOT COMING ON:.................................................... (PAGE 10)

UNIT IS NOT SENSING TEMP IN THE ROOM:...........................................(PAGE 7)

LAZY OR SOOTY FLAMES:.........................................................................(PAGE 4)

NOT FEEDING PELLETS:...........................................................................(PAGE 11)

NO POWER:.................................................................................................(PAGE 12)

REFER TO THE OWNERS MANUAL FOR INFORMATION ON MAKING ADJUSTMENTS

TO THE UNIT OR FOR THE PROCEDURES FOR REPLACING PARTS.

WARNING!

ALWAYS UNPLUG THE STOVE BEFORE CLEANING, REPLACING

COMPONENTS, RESETING SNAP DISCS AND CHECKING WIRE

CONNECTIONS.

ALARM CODE REPAIR PROCEDURE

SYMPTOM

PP60 PELLET STOVE

PP60 TROUBLE SHOOTING MANUAL

8-5-2013

CONVECTION BLOWER TROUBLE-SHOOTING

CLEAN THE CONVECTION BLOWER

AND MAKE SURE IT SPINS FREELY

MAKE SURE THE

EXHAUST

TEMPERATURE

PROBE IS

POSITIONED

CORRECTLY.

UNPLUG THE

STOVE, INSTALL

WIRES BACK ON

THE BLOWER

AND RESTART

THE UNIT.

SYSTEM IS

REPAIRED

ARE THE

WIRES

PLUGGED

INTO THE

BLOWER?

YES

MAKE THE REPAIR BY

CLEANING OR

REPLACING THE

BLOWER OR BY

REPLACING THE

CONTROL BOARD.

WITH THE STOVE

WARMED UP, IS

THE BLOWER

RUNNING?

HOME

PAGE 2

YES

PP60 TROUBLE SHOOTING MANUAL

8-5-2013

8 FLASHES: EXHAUST OVER TEMPERATURE

CHECK TO MAKE SURE THE FIREBOX

AREA, EXHAUST PIPE AND FIREPOT

IS CLEAN.

CHANGE TO

APPROVED FUEL

AND RESTART

UNIT.

SYSTEM IS

REPAIRED

IS APPROVED FUEL

BEING USED IN THE

UNIT?

YES

MAKE SURE THE

CORRECT

CONTROL BOARD

IS INSTALLED.

MAKE THE REPAIR BY

CLEANING OR

REPLACING THE

COMPONENT OR

REPLACING THE

CONTROL BOARD

IS THE FEED MOTOR

RUNNING IN A CYCLE

MODE?

1 TO 4 SEC “ON TIME”

EVERY 7 SEC

HOME

PAGE 3

YES

IS THE FUSE IN

THE CONTROL

BOARD GOOD?

IS THE

CONVECTION

BLOWER

COMING ON?

YESYES NONO

IS THE

CONVECTION

BLOWER CLEAN?

YES

PP60 TROUBLE SHOOTING MANUAL

8-5-2013

LAZY OR SOOTY FLAMES HOME

HOME

PAGE 4

CHECK TO MAKE SURE THE FIREBOX

AREA, BAFFLES, EXHAUST PIPE AND

FIREPOT IS CLEAN.

CHANGE TO

APPROVED FUEL

AND RESTART

UNIT.

SYSTEM IS

REPAIRED

IS APPROVED FUEL

BEING USED IN THE

UNIT?

YES

MAKE SURE THE

CORRECT

CONTROL BOARD

IS INSTALLED.

MAKE THE REPAIR BY

CLEANING, REPLACING

THE COMPONENT OR

REPLACING THE

CONTROL BOARD

IS THE FEED MOTOR

RUNNING IN A CYCLE

MODE?

1 TO 4 SEC “ON TIME”

EVERY 7 SEC

YES

IS THE FUSE IN

THE CONTROL

BOARD GOOD?

IS THE

EXHAUST

BLOWER

RUNNING?

YES

YES NO

WILL THE HEAT

OUTPUT

CONTROL LOWER

THE FLAME

HEIGHT?

YES

WILL THE

TRIM CONTROL

ADJUST THE

FLAMES?

YES

PP60 TROUBLE SHOOTING MANUAL

8-5-2013

1 FLASH: EMPTY HOPPER

UNPLUG UNIT, CLEAN FIREPOT AND MAKE SURE IT IS INSTALLED

CORRECTLY, CLEAN FIREBOX AREA, FILL HOPPER, PLUG UNIT BACK IN,

PRIME FEED TUBE IF NEEDED AND TURN UNIT ON.

AFTER A FEW

MINUTES, DID A

FIRE START?

REMOVE FEED

SYSTEM AND

CHECK FOR

OBSTRUCTIONS

SYSTEM IS

REPAIRED

IS THE AUGER

FEEDING

PELLETS INTO

THE FIREPOT?

YES

MAKE SURE THE

HOPPER LID IS

CLOSED

DID ANY RED

ALARM CODES

FLASH AFTER

5 MINUTES OF

OPERATION?

PROCEED TO

THE IGNITER

TROUBLE

SHOOTING

SECTION

(PG#9)

MAKE THE REPAIR BY

EITHER CLEANING OR

REPLACING THE

COMPONENT.

BAD

GOOD

BAD

CHECK THE

VACUUM SWITCH

CONNECTIONS

AND VACUUM

HOSE

HOME

PAGE 5

YES

IDENTIFY THE

CODE AND GO TO

THE APPLICABLE

TROUBLE SHOOT-

ING SECTION.

YES

PP60 TROUBLE SHOOTING MANUAL

8-5-2013

4 FLASHES: MISSED IGNITION HOME

HOME

PAGE 6

UNPLUG UNIT, CLEAN FIREPOT AND MAKE SURE IT IS

INSTALLED CORRECTLY, CLEAN FIREBOX AREA, CLOSE FIRE-

BOX DOOR, FILL HOPPER, PLUG UNIT BACK IN AND TURN

UNIT ON.

AFTER A FEW

MINUTES, DID A

FIRE START?

REMOVE FEED

SYSTEM AND

CHECK FOR

OBSTRUCTIONS

SYSTEM IS

REPAIRED

IS THE AUGER

FEEDING

PELLETS INTO

THE FIREPOT?

YES

MAKE SURE THE

HOPPER LID IS

CLOSED

IS THE IGNITER

GETTING HOT?

MAKE THE REPAIR BY

EITHER CLEANING OR

REPLACING THE

COMPONENT.

BAD

GOOD

BAD

CHECK THE

VACUUM SWITCH

CONNECTIONS

AND VACUUM

HOSE

YES

IS THE IGNITER

IN THE PROPER

POSITION IN THE

FIREPOT?

YES

PP60 TROUBLE SHOOTING MANUAL

8-5-2013

3 FLASHES: AMBIENT PROBE ALARM HOME

HOME

PAGE 7

LOCATE THE AMBIENT PROBE

CONNECTION ON THE CONTROL

BOARD

UNPLUG THE

PROBE, INSPECT

THE CONNEC-

TION & CHECK

ENTIRE WIRE FOR

DAMAGE

SYSTEM IS

REPAIRED

IS THE WIRE

PLUGGED

INTO THE

BOARD?

YES

MAKE THE REPAIR

BY REPLACING THE

PROBE OR FIXING THE

CONNECTION.

DID THE ALARM

CODE GO AWAY?

PLUG THE PROBE

BACK INTO THE

CONTROL BOARD.

YES

NONO

YES

DID THE ALARM

CODE GO AWAY

AFTER PLUGGING

THE PROBE BACK

IN?

TECH TIP:

THE PROBE WILL SENSE TEMPERATURE IN THE ROOM. IF THE

UNIT IS CYCLING TOO MUCH, MOVE THE PROBE FARTHER AWAY

FROM THE STOVE.

PP60 TROUBLE SHOOTING MANUAL

8-5-2013

2 FLASHES: EXHAUST PROBE FAIL

LOCATE THE EXHAUST PROBE

CONNECTION ON THE CONTROL

BOARD

SYSTEM IS

REPAIRED

IS THE WIRE

PLUGGED

INTO THE

BOARD?

YES

MAKE THE REPAIR

BY REPLACING THE

PROBE OR FIXING THE

CONNECTION.

DID THE ALARM

CODE GO AWAY?

PLUG THE PROBE

BACK INTO THE

CONTROL BOARD.

YES

HOME

PAGE 8

DID THE ALARM

CODE GO AWAY

AFTER PLUGGING

THE PROBE BACK

IN?

YES

UNPLUG THE

PROBE, INSPECT

THE CONNEC-

TION & CHECK

ENTIRE WIRE FOR

DAMAGE

PP60 TROUBLE SHOOTING MANUAL

8-5-2013

NOT LIGHTING THE FUEL

HOME

PAGE 9

UNPLUG UNIT, CLEAN FIREPOT AND MAKE SURE IT IS

INSTALLED CORRECTLY, CLEAN FIREBOX AREA, FILL HOPPER,

PLUG UNIT BACK IN AND TURN UNIT ON.

AFTER A FEW

MINUTES, DID A

FIRE START?

SYSTEM IS

REPAIRED

IS THE EXHAUST

BLOWER

COMING ON?

YES

REPLACE THE

IGNITER

IS THE IGNITER

GETTING HOT?

MAKE THE REPAIR BY

EITHER CLEANING OR

REPLACING THE

COMPONENT OR BY

REPLACING THE

CONTROL BOARD

YES

IS THE IGNITER

IN THE PROPER

POSITION IN THE

FIREPOT?

YES

PP60 TROUBLE SHOOTING MANUAL

8-5-2013

EXHAUST BLOWER NOT COMING ON

HOME

PAGE 10

CLEAN THE EXHAUST BLOWER AND

MAKE SURE IT SPINS FREELY

MAKE SURE

POWER IS

RUNNING TO THE

STOVE. (CHECK IF

ANY LED LIGHTS

ARE ON)

UNPLUG THE

STOVE, INSTALL

WIRES BACK ON

THE BLOWER

AND RESTART

THE UNIT.

SYSTEM IS

REPAIRED

ARE THE

WIRES

PLUGGED

INTO THE

BLOWER?

YES

MAKE THE REPAIR BY

CLEANING OR

REPLACING THE

BLOWER OR BY

REPLACING THE

CONTROL BOARD.

IS THE BLOWER

RUNNING?

YES

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