PAX S90 Manual de usuario
General Information
PAX Technology, Inc.
All Rights Reserved.
S90 Portable Terminal User Manual
V1.00.01
Preface
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without PAX prior written permission.
Preface
BroadPOS Terminal for S90 V1.00.01 User Manual
Version: V20120308
Document No: BT–S90-UM
Status: ［］Draft ［★］Release ［］Modify
Copyright © 2013, PAX Technology, Inc. All rights reserved
The Programs (which include both the software and documentation) contain
proprietary information; they are provided under a license agreement containing
restrictions on use and disclosure and are also protected by copyright, patent, and other
intellectual and industrial property laws. Reverse engineering, disassembly, or
decompile of the Programs, except to the extent required to obtain interoperability with
other independently created software or as specified by law, is prohibited.
The information contained in this document is subject to change without notice. If you
find any problems in the documentation, please report them to us in writing. This
document is not warranted to be error-free. Except as may be expressly permitted in
your license agreement for these Programs, no part of these Programs may be
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any purpose.
Security Notice: No part of this publication may be copied, distributed, stored in a
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Technology, Inc.
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may be trademarks of their respective owners.
Technical Support
If you encounter a problem while installing, registering or operating this product,
please make sure that you have read the documentation. If you cannot resolve the Issue,
please contact us.
PAX support operates 24 hours a day, 7 days a week. Your level of access to this
Service is governed by the support plan arrangements made between PAX and your
Organization. Please consult this support plan for further information about your
entitlements, including the hours when telephone support is available to you.
Technical Support Contact Information:
Phone: 904-900-3741
Email: [email protected]
URL: http://www.pax.us/
Table of Contents
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without PAX prior written permission.
i
TABLE OF CONTENTS
TABLE OF CONTENTS...................................................................................................................I
REVISION HISTORY .............................................................................................................................V
1. GENERAL INFORMATION ...........................................................................................................1
1.1 THE PURPOSE OF THIS DOCUMENT..................................................................................................1
1.2 DOCUMENT CONVENTION .............................................................................................................2
1.3 DOCUMENT STRUCTURE................................................................................................................3
1.4 AUTHORIZED USE PERMISSION .......................................................................................................4
1.5 DOCUMENT REFERENCE ................................................................................................................5
2. PAX S90 POS TERMINAL OVERVIEW .......................................................................................... 6
2.1 POS TERMINAL SCREENS...............................................................................................................6
2.2 POS TERMINAL COMMUNICATION OPTIONS .....................................................................................7
2.3 POS TERMINAL KEYPAD LAYOUT ....................................................................................................8
2.3.1 Key Definitions ....................................................................................................................8
2.3.2 Key Assignments .................................................................................................................9
2.3.3 Keypad Layout ....................................................................................................................9
3. HOW TO LOAD APPLICATION................................................................................................... 10
4. HOW TO DO TRANSACTION ..................................................................................................... 10
4.1 CREDIT TRANSACTION.................................................................................................................10
4.1.1 Credit Sale.........................................................................................................................10
Sample of Credit sale receipt..................................................................................................................... 14
4.1.2 Credit Return.....................................................................................................................15
Sample of Credit Return receipt ................................................................................................................ 17
4.1.3 Credit Auth........................................................................................................................18
Sample of Credit Auth receipt ...................................................................................................................21
4.1.4 Credit PostAuth.................................................................................................................22
Sample of Credit PostAuth receipt ............................................................................................................25
4.1.5 Credit Forced.....................................................................................................................26
Sample of Credit Forced receipt ................................................................................................................29
4.1.6 Credit Void Sale.................................................................................................................30
Sample of Credit Void Sale receipt ............................................................................................................32
4.1.7 Credit Void Return.............................................................................................................33
Sample of Credit Void Return receipt........................................................................................................ 35
4.1.8 Credit Void Post-Auth .......................................................................................................36
Sample of Credit Void Post-Auth receipt................................................................................................... 38
4.1.9 Credit Void Forced.............................................................................................................39
Sample of Void Forced receipt ..................................................................................................................41
4.2 DEBIT TRANSACTION...................................................................................................................42
4.2.1 Debit Sale..........................................................................................................................42
Sample of Debit sale receipt......................................................................................................................44
4.2.2 Debit Return......................................................................................................................45
Sample of Debit Return receipt .................................................................................................................47
4.3 EBT TRANSACTION.....................................................................................................................48
4.3.1 EBT Sale ............................................................................................................................48
Sample of EBT sale receipt ........................................................................................................................ 51
4.3.2 EBT Return ........................................................................................................................52
Sample of Debit Return receipt .................................................................................................................54
4.3.3 EBT Balance Inquiry ..........................................................................................................55
Sample of EBT Balance Inquiry receipt......................................................................................................57
4.4 GIFT TRANSACTION ....................................................................................................................58
4.4.1 Gift Sale.............................................................................................................................58
Sample of GIFT sale receipt .......................................................................................................................60
4.4.2 Gift Return ........................................................................................................................61
Sample of Gift Return receipt....................................................................................................................63
4.4.3 Gift Add Value...................................................................................................................64
Table of Contents
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without PAX prior written permission.
ii
Sample of Gift Add Value receipt .............................................................................................................. 66
4.4.4 Gift Issue ...........................................................................................................................67
Sample of Gift Issue receipt....................................................................................................................... 69
4.4.5 Gift Void ............................................................................................................................70
Sample of Gift Void receipt ....................................................................................................................... 72
4.4.6 Gift Balance Inquiry ..........................................................................................................73
Sample of Gift Balance Inquiry receipt ...................................................................................................... 74
4.5 CASH TRANSACTION ...................................................................................................................75
4.5.1 Cash Sale...........................................................................................................................75
Sample of Cash sale receipt....................................................................................................................... 77
4.5.2 Cash Return.......................................................................................................................78
Sample of Cash Return receipt .................................................................................................................. 80
4.5.3 Cash Void Sale...................................................................................................................81
Sample of Cash Void Sale receipt .............................................................................................................. 83
4.5.4 Cash Void Return ..............................................................................................................84
Sample of Cash Void Return receipt .......................................................................................................... 86
4.6 COMMERCIAL CARDS ..................................................................................................................87
5. FUNCTION OPTION .................................................................................................................. 89
5.1 REPORT....................................................................................................................................89
5.2 BATCH .....................................................................................................................................89
5.2.1 Batch Close .......................................................................................................................89
5.2.2 Force Batch .......................................................................................................................92
5.3 REVIEW....................................................................................................................................94
5.4 FIND........................................................................................................................................95
5.5 COUNTER TIP ............................................................................................................................96
Sample of Counter Tip receipt........................................................................................................97
5.6 TIP ADJUST ...............................................................................................................................98
5.6.1 Credit RESTAURANT Adjust Tip .........................................................................................98
5.7 REPRINT.................................................................................................................................101
6. MENU OPTION....................................................................................................................... 103
6.1 ACCESSING THE MAIN MENU .....................................................................................................103
6.2 MAIN MENU OPTIONS..............................................................................................................104
6.3 REPORTS ................................................................................................................................105
6.3.1 Default Report ................................................................................................................106
6.3.2 Current Report ................................................................................................................107
6.3.3 History Report.................................................................................................................114
6.3.4 Display Transactions .......................................................................................................117
6.3.5 Tip Report .......................................................................................................................119
6.3.6 File System Report ..........................................................................................................122
6.4 MERCHANT SETTINGS ...............................................................................................................123
6.4.1 Authorizations.................................................................................................................124
6.4.1.1 Trans. Types ......................................................................................................................... 124
6.4.1.2 Card Types............................................................................................................................ 126
6.4.1.3 Debit Prompt........................................................................................................................127
6.4.2 Security Settings .............................................................................................................128
6.4.2.1 User Password...................................................................................................................... 128
6.4.2.2 Batch .................................................................................................................................... 130
6.4.2.3 Security Card ........................................................................................................................ 132
6.4.2.4 Card Manual Entry ............................................................................................................... 133
6.4.3 Edit Header/Trailer .........................................................................................................134
6.4.4 Set Batch Time ................................................................................................................135
6.4.5 Additional Prompts .........................................................................................................137
6.4.5.1 Clerk/Server ID Mode........................................................................................................... 137
6.4.5.2 Invoice Mode ....................................................................................................................... 139
6.4.5.3 CashBack Prompt ................................................................................................................. 141
6.4.5.4 Table Mode .......................................................................................................................... 142
6.4.5.5 Guest No. Mode ................................................................................................................... 143
6.4.6 Set Cash EDC ...................................................................................................................144
Table of Contents
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without PAX prior written permission.
iii
6.4.7 Clerk/Server Name..........................................................................................................145
6.5 OPERATION SETTINGS ...............................................................................................................146
6.5.1 No Paper Mode...............................................................................................................147
6.5.2 Buzzer Setup ...................................................................................................................148
6.5.3 Operation Mode .............................................................................................................149
6.5.4 Battery Saver ..................................................................................................................150
6.5.5 Disclaimer Setup .............................................................................................................151
6.5.6 Halo Setup.......................................................................................................................152
6.5.7 Print Setup ......................................................................................................................154
6.5.8 Receipt Print....................................................................................................................158
6.5.9 Peripherals ......................................................................................................................160
6.6 HOST SETTINGS .......................................................................................................................161
6.6.1 Host Paramerters............................................................................................................162
6.6.2 Host Phones ....................................................................................................................163
6.6.2.1 Phone Number ..................................................................................................................... 164
6.6.2.2 Baud Rate............................................................................................................................. 165
6.6.3 Print EDC Setup ...............................................................................................................166
6.6.4 Host URL Params ............................................................................................................168
6.6.5 AutoDial Setup ................................................................................................................169
6.7 SYSTEM SETTINGS ....................................................................................................................171
6.7.1 Date/Time Setup .............................................................................................................172
6.7.2 Batch Number.................................................................................................................173
6.7.3 Working Mode ................................................................................................................174
6.7.3.1 Tip Options........................................................................................................................... 175
6.7.3.2 Fraud Control Option ........................................................................................................... 182
6.7.3.3 Local Dup Check ...................................................................................................................189
6.7.4 Pre-Dial Call ....................................................................................................................190
6.7.5 Database.........................................................................................................................191
6.7.5.1 Void191
6.7.5.2 Post Auth ..................................................................................................................................... 193
6.7.5.3 Clear Database............................................................................................................................. 194
6.7.6.4 Clear Reversal .............................................................................................................................. 195
6.7.6 Pin Pad Settings ..................................................................................................................196
6.7.7 Keys Injection ......................................................................................................................197
6.7.8 Application Management ...................................................................................................198
6.7.8.1 Activate........................................................................................................................................ 199
6.7.8.2 App Update..................................................................................................................................200
6.7.8.3 Configuration...............................................................................................................................202
6.7.8.4 Terminal SN ................................................................................................................................. 203
6.7.8.5 App Info ....................................................................................................................................... 204
6.7 COMMUNICATIONS ..................................................................................................................205
6.7.1 Main Communication .........................................................................................................205
6.7.2 Backup Communication ......................................................................................................206
6.7.3 Maximum Tries ...................................................................................................................207
6.7.4 Connect Timeout.................................................................................................................208
6.7.5 Receive Timeout..................................................................................................................209
6.7.6 Dial Parameters ..................................................................................................................210
6.8.7 Wireless Parameters ...........................................................................................................211
6.8.7.1 APN 211
6.8.7.2 User Name................................................................................................................................... 212
6.8.7.3 Password .....................................................................................................................................213
6.8.7.4 Provision...................................................................................................................................... 214
6.8.8 WiFi Parameters .................................................................................................................215
6.8.8.1 Security........................................................................................................................................ 215
6.8.8.2 Password .....................................................................................................................................216
APPENDIX A - RECEIPTS.................................................................................................................. 217
A.1 Credit Card Receipts Template ..............................................................................................217
A.2 Debit Card Receipts Template ...............................................................................................221
Table of Contents
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without PAX prior written permission.
iv
A.3 EBT Card Receipts Template ..................................................................................................224
A.4 Gift Card Receipts Template ..................................................................................................227
A.5 Cash Receipts Template.........................................................................................................230
APPENDIX B - TROUBLESHOOTING................................................................................................. 232
B.1 General Troubleshooting .......................................................................................................232
B.2 Communication Errors ...........................................................................................................237
B.3 Printer Troubleshooting .........................................................................................................238
B.4 GPRS Troubleshooting ...........................................................................................................239
B.5 Download Troubleshooting ...................................................................................................240
APPENDIX C –GLOSSARY ............................................................................................................... 241
Revision History
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without PAX prior written permission.
v
Revision History
Date
Version
By
Description of
Change
Contact
1/7/2013
1.00.01
B. McDonald
Re-Release
Chapter 1
General Information
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without PAX prior written permission.
1
1. General Information
Note
This section explains the general information of this document and try
to give you an overview of this document.
1.1 The Purpose of This Document
This document provides the detailed description for all user functions, which can be
performed on the POS terminal. Please note, that some features are dependent upon
the host supporting them; as a result, not all features are available on all applications.
The document is intended for use by the Software Engineers developing and
maintaining the Payment Application design for the US Payment Card Industry, also
for use by customer and Independent Sells Organization (ISO). The document should
be maintained along with the application itself.
It is required that this document is stored in a safe place for future reference and
modifications.
Chapter 1
General Information
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without PAX prior written permission.
2
1.2 Document Convention
Warning - Failure to follow specific procedures and practices may result in personal
injury.
Caution - Failure to follow specific procedures and practices may result in damage to
the POS terminal device or other equipment.
Note - Helpful hints and other important information about the use of the POS
terminal device.
CHART FOR STEP #- Due to keyboard differences, actions will differ with from one
POS terminal model to another. Make sure to match the action
with the correct model of the POS terminal being used.
- Denotes a definition or explanation about the User Function in the step/action
table that follows.
- Denotes an example of when, why and what condition the User Function
should be performed.
- Denotes a warning note about the User that the operation would cause serious
consequent problem.
Chapter 1
General Information
NOTE: This document is CONFIDENTIAL and must be used exclusively for the operation of PAX programs. It may not be
duplicated, published, or disclosed without PAX prior written permission.
3
1.3 Document Structure
This document first introduces general information of BroadPOS Terminal
Application for S90; secondly, it focuses on BroadPOS Terminal Application for S90
–USPOSCore; thirdly, it introduces the glossary.
This manual contains the following sections：
Chapter 1, General Information
Chapter 2, PAX S90 POS Terminal Overview
Chapter 3, How to Load Application
Chapter 4, How to Do Transaction
Chapter 5, Function Option
Chapter 6, Menu Option
Appendix A: Receipts
Appendix B: Troubleshooting
Appendix C: Glossary
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3
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