Patrol PC RT-12i Manual de usuario
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PATROL PC
344 John Dietsch Blvd., Unit 1 & 2
North Attleboro, MA 02763
www.patrolpc.com
508.699.0458
RT-12i USER MANUAL
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Thank You
Thank you for purchasing the Patrol PC RT-12i Ultra-Rugged Tablet. Proudly designed and manufactured
in the USA for use in Police, Fire, and EMS vehicles, your product was built to perform under a wide
range of punishing field operating conditions. We expect it will deliver years of reliable service to you.
Should you have any questions about our product, we welcome your inquiries and calls at:
Patrol PC
344 John L. Dietsch Blvd., Units 1&2
North Attleboro, MA 02763
508.699.0249
www.patrolpc.com
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TABLE OF CONTENTS
Product Warranty.....................................................................................................................................
4
Customer Service ......................................................................................................................................
5
Power Requirements.................................................................................................................................
7
Notice for Units Equipped With Fans.....................................................................................................
8
Control Line Option..................................................................................................................................
9
Mounting Options.....................................................................................................................................
10
Typical Install............................................................................................................................................
11
Using Your Own Windows Images..........................................................................................................
13
Overview of RT-12i Bezel Buttons...........................................................................................................
14
Rear Panel Connections............................................................................................................................
15
Using the RTi Control Panel....................................................................................................................
16
"Main Setup" Tab..............................................................................................................................
17
"LCD Brightness" Tab......................................................................................................................
19
"Vehicle Control" Tab.......................................................................................................................
21
"Speed Buttons" Tab..........................................................................................................................
24
"Hot Keys" Tab..................................................................................................................................
27
"Power" Tab......................................................................................................................................
29
"System Info" Tab..............................................................................................................................
31
Options........................................................................................................................................................
33
Barcode Reader.........................................................................................................................................
34
Hard Drive Access - No Internal Antennas.............................................................................................
37
Hard Drive Access - Internal Antennas..................................................................................................
39
Certified Solid State Hard Drive..............................................................................................................
41
Troubleshooting........................................................................................................................................
42
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Product Warranty
PatrolPC
A division of Advanced Electronic Design, Inc.
344 John Dietsch Blvd., Unit 1 & 2
North Attleboro, MA 02763
Phone: 508-699-0458 FAX: 508-699-2531
http://www.patrolpc.com
3 Year Limited Warranty
Advanced Electronic Design (AED) warrants all factory configured tablet computers and related factory installed or
approved accessories for 3 (three) years against defects in material, workmanship or design commencing on date of
shipment to the Customer. AED will repair or replace or, at AED’s option, refund the purchase price for any product
deemed defective upon examination by AED. This warranty does not cover products that have been subjected to
intentional misuse; abuse; neglect; improper operation; inadequate maintenance; repair or alteration of the product; or
unusual deterioration or damage to the product due to the environment where the product is used, including accidental
damage to the product in the course of normal, recommended use. Customer installed software is not covered under this
warranty. This warranty shall apply if; (1) the products shall, between the date of shipment and date for first use, be stored
and maintained in “as shipped” condition; (2) the products shall be installed, used and maintained according to AED’s
instructions and guidelines, if any, and (3) no modification to the products shall be made after shipment without prior and
written authorization from AED.
Limitations of Use
AED PRODUCTS ARE NOT AUTHORIZED FOR USE AS MISSION-CRITICAL COMPONENTS IN LIFE-
SUPPORT, HAZARDOUS ENVIRONMENTS, NUCLEAR, AIRCRAFT, OR SIMILAR APPLICATIONS WITHOUT
THE SPECIFIC PRIOR WRITTEN APPROVAL OF THE PRESIDENT OF AED. CUSTOMER SHALL ASSUME ALL
LIABILITY IN SUCH APPLICATIONS.
Limitations of Liability
UNDER NO CIRCUMSTANCES WILL AED BE LIABLE FOR AN INCIDENTAL OR CONSEQUENTIAL
DAMAGES, OR FOR ANY OTHER LOSS, DAMAGE OF EXPENSE OF ANY KIND, INCLUDING LOSS OF
PROFITS, ARISING IN CONNECTION WITH THE USE OF OR INABILITY TO USE AED’S PRODUCTS
FURNISHED UNDER THIS CONTRACT. AED’S MAXIMUM LIABILITY SHALL NOT EXCEED AND
CUSTOMER’S REMEDY IS LIMITED TO EITHER (1) REPAIR OF REPLACEMENT OF THE DEFECTIVE PART
OF PRODUCT, OR (2) AT AED’S OPTION, RETURN OF THE PRODUCT AND REFUND OF THE PURCHASE
PRICE; AND SUCH REMEDY SHALL BE CUSTOMER’S ENTIRE AND EXCLUSIVE REMEDY.
Returning Product to AED
AED Customer Service must be contacted prior to returning any product to obtain a Return Material Authorization
(RMA) Number to assure receipt and proper handling. Any order returned to AED without an approval RMA Number
will not be accepted and will be returned to Customer at Customer’s expense. RMA number must be marked on the
container. The unit must be boxed in secure packaging to avoid damage in transit.
EXCEPT AS PROVIDED HEREIN, AED EXPRESSLY EXCLUDES AND DISCLAIMS ALL WARRANTIES,
EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; AND HE WARRANTY WHICH FOLLWS
IN LIEU OF ANY AND ALL OTHER OBLIGATIONS OR LIABILITY ON AED’S PART.
Thank You For Buying PatrolPC
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Using The Patrol PC Ticket System
If a problem occurs with your RT-12i tablet, creating a support ticket is the quickest and most efficient way to
get the problem resolved quickly. You can create a support ticket on our website at
http://www.patrolpc.com/support/login. After creating the ticket, our support staff will call you or email you
back swiftly to get the problem resolved. During our office hours (Monday to Friday, 9AM-5PM ET), we will
get back to you on the same day.
To Create a Support Account:
1. Go to http://www.patrolpc.com/support/login.
2. Click "Create Account". You should now be at a screen similar to the one below.
3. Fill in all fields. Pick a username and password and store the information is a safe place for future reference.
Please ensure that your email address is correct so that we can notify you of any issues via email.
4. When all fields have been completed, click "Register".
To Login to Your Account:
1. Go to http://www.patrolpc.com/support/login.
2. Type in your username and password, then click "Login".
To Create a Ticket:
1. Go to http://www.patrolpc.com/support/login.
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2. Type in your username and password, then click "Login".
3. Click on the "Add" button in the "Tickets" box. You should now be at a screen similar to the one below.
4. Fill in all fields. Describe the issue you are experiencing in the "Description" field. If possible, please
mention which model is experiencing the problem, the serial number, what version of Windows it is running,
and the version of your RTi Control Panel Software. If you have a screenshot or picture or text file that may
help diagnose the issue, you may attach it in the "Attach File" field. Just click "Choose File", then navigate to
and select the file you wish to attach to the support ticket.
5. When you are finished with all the fields, verify your phone number, then click "Add".
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Power Requirements
This product is designed to run on 11-15 Volts DC (3 Amps typical, 7 Amps max).
NOTICE TO INSTALLERS
When installing the RT-12i in a vehicle:
Connect the power cable to an ALWAYS-ON 12 Volt line that is connected directly to the vehicle
battery.
DO NOT connect the power cable to a 12 Volt line that is
shut off when the vehicle key is removed.
DO NOT connect the power cable to a charge-guard or equivalent device.
DO NOT connect the power cable to a power converter.
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Notice For Units Equipped With Fans
If your unit is equipped with a fan, ensure that it is installed in a location where there is sufficient clearance for
air to flow into the fan on the back of the case and out of the air outlet on the top of the computer.
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Control Line Option
If this option is installed, your RT-12i will have a connector which can interrupt a control line when the
computer is shut off. This is useful if you would like to trigger a power up/down of other devices with a control
line at the same time as the computer. Units with this option installed will come with a control line cable as
shown below:
The black wire will connect to the control line voltage source (usually a +12V DC un-switched line), and the
red wire will connect to the control line of the device you wish to control. When the computer is shut down,
the control line is interrupted and the voltage does not continue to the red wire. When the computer is running,
the red wire will be carrying the control line voltage.
Power Specifications:
The control line voltage must be within 8-28 Volts DC. The maximum current is 1.8 Amps.
Installing the Control Line Cable:
1. Solder your control line wires to the RT-12i Control Line Cable following the example below:
2. Connect the RT-12i Control Line Cable to the RT-12i at the location shown below:
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Mounting Options
- Patrol PC tablets are designed to be easily deployed in any marked and unmarked patrol vehicle, using a wide
variety of vehicle mounting hardware options from HiNT Peripherals, Havis, Gamer-Johnson, Jotto Desk, and
Ram Mounting Systems.
- Due to our clean all-in-one tablet design, a typical Patrol PC install will take up less cockpit space, will be
more ergonomically friendly and easier to use, will use less mounting hardware and require less installation
labor, saving you both time and money as compared to other multi-piece or docked solutions.
- To mount our tablet, all you need is four screws and a mounting bracket with the following hole spacing:
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