Oricom IP-7 Manual de usuario

USB Internet Phone

User Guide

IP-7

Page 2 of 11

CONTENTS

• LOCATION OF CONTROLS ........................................................... 3

• INTENDED USE .............................................................................. 4

• STARTING UP ................................................................................. 4

• APPLICATION SOFTWARE ........................................................... 5

• INSTALLING THE SOFTWARE ...................................................... 6

• CONTACT DETAILS ....................................................................... 7

• TELEPHONING USING ENGIN SOFTPHONE .............................. 7

• SETTINGS ....................................................................................... 8

• USING A HEADSET ....................................................................... 9

• DEACTIVATING THE IP7 ................................................................ 9

• WARRANTY INFORMATION ........................................................ 10

• TROUBLESHOOTING .................................................................. 10

• SYSTEM REQUIREMENTS .......................................................... 11

Page 3 of 11

LOCATION OF CONTROLS

1. Earpiece

2. Hookswitch button

3. Microphone

4. Ringer LED

5. Dialling keys

6. Function keys

7. LED for muting function status

8. USB plug

9. Receiver cradle

10. Headset connection port

Checking the package contents

The material supplied consists of the IP7 telephone, a CD containing drivers

and this user guide.

Page 4 of 11

INTENDED USE

This telephone has been developed for use via a USB port on a PC.

Power failure

The telephone cannot be used to make calls in the event of a power failure.

Always have a standard corded telephone close at hand, which can be used

without connection to a PC and Internet, for emergencies.

Warnings

Do not use your telephone during an electrical thunderstorm as it is possible

to get an electric shock. Refer to information contained in Telstra White

pages directory.

The earpiece of the handset may attract small metal objects such as staples

and pins. Care should be taken when placing the handset near these items.

Installation location

Place the telephone on a level, non-slip surface.

Prevent excessive exposure to smoke, dust, vibration, chemicals, liquid,

humidity, heat or direct sunlight.

Cleaning and Care

Clean the housing surfaces with a dry, soft, fluff-free cloth. Never use cleaning

agents or aggressive solvents. Apart from occasionally cleaning the case no

other care is necessary.

STARTING UP

Connecting the IP7 to the PC

Note: Ensure your Internet connection is now active.

Connect the USB plug on the IP7 telephone to a USB port on the PC.

When the IP7 is connected to the PC for the first time, Windows automatically

detects the new hardware and installs it.

Do not unplug your phone or install any other software until Windows has finished

the detection. This process could take some time.

Note: If this is not done automatically, please carry out the following steps.

Page 5 of 11

Setting up under Windows XP / 2000

Note: The names of the menu items and buttons may vary slightly according

to the operating system being used, e.g.: Sound and audio devices

=Multimedia. The steps for installation, however, are identical.

1. Click on the

Start

button. Select

Settings

Control Panel

and then

Sounds and Audio Devices

2. Click on the

Audio

tab control.

3. Select

Oricom USB Phone

from the

Default device

pull down menu.

Complete this process for both the

Sound playback

as well as the

Sound

recording

4. Click on the

button to apply the settings and exit from the menu.

APPLICATION SOFTWARE

Note:

The engin Softphone application software is included with this product.

There are however other VoIP service providers available to you. It should be

noted that the engin Softphone has been designed to take advantage of all the

functions available on the IP7. Should you choose an alternative service provider

it cannot be guaranteed that all the same functions will work with that service

providers application software.

General information

To select an alternative service provider:

1. Choose a provider that provides the functionality you require.

2. Download the application software.

3. Install the software on your PC.

4. Setup the application software.

Note: Detailed information on how to install and setup the providers application

software should be contained on the providers web page.

Page 6 of 11

INSTALLING THE SOFTWARE

To install the software please follow the steps below:

1. Insert the CD ROM into your computers CD ROM Drive, the setup should

now start automatically. If the CD Install does not start automatically, browse

to the CD ROM Drive on your computer using My Computer or Windows

Explorer and click

engin_step1.html

Click “Install USB phone driver” on the step 1 screen , then select

“Run” or “Open” to install the USB phone driver on your PC or

Laptop. If your computer is running Windows XP with Service Pack 2,

you will see the following dialog, please click “Run” to complete the

install .

Then follow the screen instructions to install the engin Softphone. Once your

application has been approved and order processed you will receive an email

from engin that you can use to download and activate your Softphone. Please

follow the instructions on the email to activate your engin service. If you are

experiencing any difficulties please contact engin on 1300 305 000.

4. Open the engin Softphone application on your PC and login using your

engin phone number and password. Once you have logged in, right click

on the engin Softphone and run the audio Tuning Wizard. Once complete

you can start making and receiving phone calls.

Notes:

• For information on how to install and use Softphone/USB features please

refer to the “Softphone User Guide (Eyebeam)” on the engin website.

Please visit www.engin.com.au/public/downloads.asp and select the

“Softphone User Guide (Eyebeam)”.

• For more important customer information please read carefully the

“Summary of Standard Agreement” located at www.engin.com.au.

Page 7 of 11

CONTACT DETAILS

For all engin service enquiries call

1300 305 000

Opening Hours

Monday - Friday 8am - 9pm (AEST or AEDT)

Saturday - Sunday 9am - 3 pm (AEST or AEDT)

Fax number

Customer Service: 02-9004 4436

Website

www.engin.com.au

TELEPHONING USING ENGIN SOFTPHONE

Important: In order to use these functions, it is essential to have installed

the drivers provided on the CD supplied.

Note: To use the engin Softphone you will need to login using your engin account

number and password.

Making calls

1. Lift the receiver. The engin Softphone window appears on the PC screen.

2. Enter the relevant phone number using the telephone keypad. And always

enter the relevant area code even if you are calling within the same region/

area.

3. Press the button to commence dialing.

Redial

Redial allows you to quickly call back the last number you dialed. To redial a

number, simply press to redial the displayed number.

Hookswitch button

Use the Hookswitch button for ending calls and activating a new line. Pressing

this button is the same as replacing the handset and picking it back up again.

Receiving calls

Incoming calls are indicated visually and/or acoustically according to the

settings defined.

• Lift the receiver.

• Press the button on the IP7 keypad to take the call.

Page 8 of 11

Ending calls

To end a call, press or HOOKSWITCH button, or replace the receiver.

Muting function

• To deactivate the microphone (muting), press the button. The red LED

lights up.

• To reactivate the microphone, press the button again. The red LED

goes out.

Volume control

Use the button to adjust the receiver volume during a call. The value set is

automatically stored.

Note: If you have set the volume to low it is possible that a subsequent caller

can hardly be heard if they talk quietly. In such cases, increase the volume

again.

SETTINGS

Note: All the necessary settings for the IP7 are made via the application

software you are using or your operating system.

Special settings for using the engin Softphone software

When using the engin Softphone application software, it is possible to define

various settings directly on the IP7.

Settings via the application

Refer to the instructions in your application software for detailed information.

Settings via the operating system

Note: The names of the menu items and buttons may vary slightly according

to the operating system being used, e.g.:

Sound and audio devices

Multimedia

. The steps for installation, however, are identical.

1. Click on the

Start

button.

2. Select

Settings

Control Panel

and then

Sounds and Audio Devices

3. Click on the tab

Audio

4. Use the Volume button to adjust playback volume and microphone

sensitivity, separately.

5. Click on the

button, the settings are applied.

Note: Please refer to the operating system documentation for further, more

detailed information.

Page 9 of 11

USING A HEADSET

It is possible to connect a headset to your IP7.

The headset must have a 2.5 mm, 3-pin phone jack.

Plug the phone jack in the socket on the right-hand side of the receiver

cradle. The headset can only be used for listening and talking while the plug

is connected in the socket.

Use the button on the keypad to adjust the receiver volume during a call. The

value set is automatically stored.

Note: If you have set the volume to low it is possible that a subsequent caller

can hardly be heard if they talk quietly. In such cases, increase the volume

again.

DEACTIVATING THE IP7

To listen to music via the computer’s internal or external speakers you will

need to deactivate the IP7 and reset the default computer settings. To do this,

unplug the IP7 from your computer, or to deactivate it manually please carry out

the following steps.

Deactivating under Windows XP / 2000

Note: The names of the menu items and buttons may vary slightly according

to the operating system being used, e.g.:

Sound and audio devices

Multimedia

. The steps for installation, however, are identical.

1. Open the

Start

menu.

2. Select

Settings

Control Panel

and then

Sounds and Audio Devices

3. Click on the

Audio

tab control.

4. Select the device to be used from the

Default device

pull down menu.

Complete this process for both the

Sound playback

as well as the

Sound

recording

5. Click on the

button to apply the settings and exit from the pull down

menu.

To reactivate the USB phone simply plug it in and your PC will auto detect

and install the device.

Page 10 of 11

WARRANTY INFORMATION

This product is covered by a 12 month warranty against defective workmanship

or parts, effective from the date of purchase.

The warranty does not extend to damage caused by misuse, negligence, excessive

voltage, faults on the telephone line or lightning. This warranty in no way affects

your statutory rights. Full details of the warranty are contained in the enclosed

warranty card.

TROUBLESHOOTING

Keypad on USB Internet Phone does not work

• Ensure that you have loaded the drivers onto your PC.

• Close down the Softphone by right clicking on Softphone icon in menu

bar. Re-open Softphone.

• Run audio tuning wizard by right clicking on Softphone.

• Uninstall any previous Softphone programs and drivers.

Call quality is poor

• Run audio tuning wizard by right clicking on Softphone.

Can’t log-in to Softphone

• Ensure that you have activated your engin Softphone by clicking on the

link in the engin order activation email.

• Make sure you are using your full 10-digit phone number (including area

code) as the log-in name.

Please also refer to the engin FAQ’s (

http://www.engin.com.au/public/

tFAQ.asp) for further information on the engin Softphone.

If no telephone call is possible, check whether

• the telephone is connected correctly,

• the PC is switched on,

• the required application is properly installed and correctly executed,

• the provider is experiencing faults.

Note: Establishment of a connection and possible voice delays could be

caused by:

• the current PC utilisation rate,

• the type and speed of the Internet connection,

• the use of security features, such as a firewall.

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