Oki MC351 Guía de referencia rápida

How to remove

Jammed Paper

Rev.1

MC351/MC352/MC361/MC362/

MC561/MC562/ES3451/ES3452/

ES5461/ES5462

This document explains how to clear them quickly and simply.

If prinng mulple pages (or copies), do not assume that, having cleared an obvious sheet, others will

not also be stopped somewhere along the path. These must also be removed in order to clear the jam

fully and restore normal operaons. Please remove jammed paper carefully so that it doesn’t tear. How-

ever, if it does please ensure that no parts of paper are le inside the printer.

Check the error code displayed on the panel and remove the jammed paper by following the procedures

described in this document.

Paper Jams

Paper jams occasionally occur due to paper misfeeding from a paper tray or at any point on the paper

path through the printer. When a jam occurs, the printer immediately stops and the Status LED on the

Status Panel informs you of the event.

For example:

Error Code  Refer to Page

370 Under Belt 4

371 Under Belt 4

372 Under Belt 4

380 Inside Printer 6

381 Inside Printer 6

382 Inside Printer 6

385 Inside Printer 6

390 Mul Purpose Tray 8

391 Paper Tray 1 9

392 Paper Tray 2 9

400 Paper Size Error 10

409 Face Up Stacker 10

Scanner (ADF) 11

WARNING!

If the printer has been powered on recently, the fuser will be hot. This area is

clearly labelled. Do not touch.

Face-Up Stacker Multi Purpose Tray Inside printer Paper Trays

Error codes and Location

Refer to the table below to nd the locaon of the paper jam



A paper jam has occurred under the belt

1. Gently raise the scanner and press the OPEN

buon to open the top cover fully.

2. Take out the image drum unit and place it on

a at surface.

3. Cover the image drum unit.

4. Pull the locking levers at each side of the

transfer belt up and towards the front of the

machine. Using the locking levers handles li

the belt upwards and withdraw from the

machine.

5. Look into the printer to check whether any

sheets of paper are visible on any part of the

paper path. Pull out any sheets found in this

area.

6. Lower the belt unit into place, with the drive

gear towards the rear of the printer. Locate the

drive gear into the gear inside the printer by the

rear right corner of the unit, and lower the belt

unit at inside the printer.

7. Push the lock levers down to lock the belt

unit.

8. Install the image drum unit in the printer so

as to situate the K toner cartridge toward the

front of the printer.

9. Close the top cover and press down rmly so

that the cover latches closed. Lower the

scanner back into posion.

1. Gently raise the scanner and press the OPEN

buon to open the top cover fully.

2. Take out the image drum unit and place it on

a at surface.

3. Cover the image drum unit.

4. To remove a sheet from the central area of

the belt, carefully separate the sheet from the

belt surface and withdraw the sheet.

5. If the paper is jammed just entering the fuser,

press the release lever and pull out the trapped

paper.

Note: Do not aempt to pull the sheet if the

paper is well advanced into the fuser.

6. To remove a sheet from the fuser, move the

two blue lock levers towards the front of the

machine to release the fuser. Li the fuser unit

out using the handle (A).



A paper jam has occurred inside the printer

7. Press the release lever (B) to remove the

trapped paper from the fuser.

8. Insert the fuser unit back into posion and

push the lock levers down to lock the fuser unit.

9. To remove a sheet with its leading edge at the

front of the belt, li the plasc guard at the front

of the printer and remove the paper.

10. Remove the paper.

11. Install the image drum unit in the printer so

as to situate the K toner cartridge toward the

front of the printer.

12. Close the top cover and press down rmly so

that the cover latches closed. Lower the

scanner back into posion.





A paper jam has occurred near the Mul- Purpose Tray

1. Gently raise the scanner and press the OPEN

buon to open the top cover fully.

2. Take out the image drum unit and place it on

a at surface.

3. Cover the image drum unit.

4. Li the plasc guard at the front of the

printer.

5. Remove jammed paper.

6. Install the image drum unit in the printer so as

to situate the K toner cartridge toward the front

of the printer.

7. Close the top cover.





A paper jam has occurred in paper tray 1/tray 2

1. Pull out the paper cassee tray.

2. If the paper is well advanced out of the printer

gently remove it.

3. If the paper does not remove easily, do not

use excessive force. Open the top cover li the

plasc guard at the front of the printer and

remove the paper.

4. Ensure all paper is undamaged, stacked

properly, and the paper guides are properly

posioned against the edges of the paper stack.

When sased, replace the paper cassee tray

back into the printer.

5. Close the top cover and press down rmly so

that the cover latches closed. Lower the scanner

back into posion.





A paper jam has occurred near the Face-up Stacker

1. Error code 400 noes that paper of an

improper size was fed from the tray. Check the

paper in the tray, or the printer for a mul feed.

Open and close the top cover to perform

recovery prinng to proceed.

2. An error code 409 occurs when the Face-up

Stacker is used (B) check for jammed paper in

rear path area (A). Pull out any sheets found in

this area.

3. If the sheet is low down in this area and

dicult to remove, it is probably sll gripped by

the fuser. In this case raise the top cover, reach

around and press down on the fuser pressure

release lever (C).

4. Close the Face-Up Stacker if not in use.

5. Gently lower the scanner. When the jam has

been cleared, if Jam Recovery is enabled in the

Printer Adjust menu, the MFP will aempt to

reprint any pages lost due to paper jams.



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