Oki MB461MFP Guía de referencia rápida

Clearing Paper Jams

MB461 / MB471 / MB491

Rev. 1.1

April 19, 2012

Error Messages and Clearing Paper Jams

When a paper jam occurs, the [Paper jam] or

[Document jam] message appears on the

display screen and the <STATUS> key in the

operator panel blinks.

The error code and description differ according to

where the paper jam occurs.

NOTES & CAUTIONS:

• Whenever you have a paper jam in the

printer unit, ALWAYS Turn the Unit Off

and let it sit for several minutes as the

fuser stays hot for several minutes after

the machine is powered off. Be very

careful when working around the fuser.

• Remove the paper carefully so that it

does not tear.

• Check that there is no paper remaining

inside the machine.

• The image drum is very delicate. Handle

it carefully.

• Do not expose the image drum to direct

sunlight or very bright interior light. Do

not leave it exposed for more than 5

minutes.

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Page 2

Clearing Paper Jams

Error Code 370, 371, 372 (Duplex paper jam)

1 Remove any documents from the scanner’s document tray.

2 Lift the scanner unit.

3 Press the top cover open button (1) and

completely open the top cover.

4 Carefully lift out the image drum and toner

cartridge as an assembly. Be careful not to

touch or scratch the green drum surface.

Remove the Duplex unit by raising the colored

handles on each side, and holding the handles

and gently lifting it out.

NOTES & CAUTIONS:

• Do not touch the sponge roller on top

of the Duplex unit.

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Clearing Paper Jams

6 Carefully remove any paper and replace the

duplex unit.

NOTES & CAUTIONS:

• Remove the paper carefully so that

it does not tear. If the paper tears,

be sure to remove all of the pieces.

• Check that there is no paper

remaining inside the machine.

7 Replace the duplex unit.

When replacing the Duplex unit into the printer,

insert the 2 legs on the front sides of Duplex

unit into holders of the printer.

8 Secure the Duplex unit to the printer by rotating

both handles towards the rear of the unit.

NOTES & CAUTIONS:

• Do not touch the sponge roller on the

Duplex unit.

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Clearing Paper Jams

9 Reinstall the image drum and toner cartridge

as an assembly.

NOTE:

Make sure that the drum grounding pegs on

each side of the drum slide into the slots on

each side of the printer frame.

10 Close the top cover.

Close the scanner unit

11 Power the unit on.

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Clearing Paper Jams

Error Code 380, 381, 382, 389 (Paper feed jam)

Error Code 390 (Paper feed jam (Multipurpose tray)

1 Follow Steps 1 through 5 in the section above to remove any paper from the document tray, lift the

scanner, open the printer cover and remove the drum and toner assembly.

2 If the top end of paper is visible at the

rear side of transparent resist guide,

rotate the resist guide toward the fuser

unit and hold the paper top end and

carefully pull out the paper.

3 If neither the top or bottom end of paper

is visible, move the jammed paper in the

arrow direction as shown. Hold the top

end of paper with both hands and

carefully gently pull out the paper.

4 If the bottom end of paper is visible, hold

the paper and carefully pull out the

paper, using both hands to prevent

tearing the paper.

NOTE:

• Remove the paper carefully so

that it does not tear. If the paper

tears, be sure to remove all of

the pieces.

• Check that there is no paper

remaining inside the machine.

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Page 6

Clearing Paper Jams

Paper discharge unit (Paper jammed)

5 If the bottom end of paper is visible in

the printer, hold and pull out the paper

carefully.

6 If the bottom end of paper is not visible

but the leading edge is visible at the

paper discharge unit, hold the top end of

paper and pull out the paper carefully.

If you cannot remove the paper by

following Steps (A)1 and (A)2, pull out

the paper by following Steps (B) 1 and

(B)2.

If you have failed to remove jammed

paper, follow the steps below.

7 Reinstall the image drum cartridge and

toner cartridge assembly into the printer,

(Step 9 in the previous section) and

close the top cover.

Turn the printer Power switch ON.

When the motor starts to rotate, hold the

top end of paper and gently pull out the

paper.

NOTE:

• If paper jams when you load it,

check to see that no paper has

been left in the paper feed path.

Remember that you can clear the

alarm display only after you have

opened the top cover first and then

closed it again.

(A) 2

(A) 1

(B) 1 (B) 2

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Page 7

Clearing Paper Jams

Error Code 391, 392 (Paper feed jam)

1 Pull out and remove the paper cassette

of the indicated tray.

2 Remove the jammed paper from the

unit.

Insure that there are no pieces of paper

left in the unit.

3 Reinstall the paper tray into the machine.

4 Remove any documents from the scanner’s document tray and lift the scanner unit.

5 Press the top cover open button (1) and

open the top cover.

Close the top cover.

Close the scanner unit

Turn the power on.

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Page 8

Clearing Paper Jams

Scanner Document Jams

When you can see the document In the ADF Paper Path

1 Open the ADF cover, and gently pull the

document up and out.

When you can see the document Inside the ADF

1 Remove any documents from the document

tray.

Open the ADF cover.

Hold the jammed document by the top edge,

and gently pull it out.

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Clearing Paper Jams

2 If the edge of the document can been seen

under the paper guide, lift the paper guide

and then pull out the document.

Close the paper guide.

3 If the edge of the document cannot be seen

in the ADF, lift the document tray and then

pull out the document.

Close the document tray.

4 Close the ADF cover.

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Page 10

Clearing Paper Jams

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