OKAI Neon ES20 Manual de usuario
The manufacturer reserves the right to change and release product firmware
updates and to keep this manual up to date.
https://www.okai.co
ES20
Instruction Manual
01
Contents
02
03
05
06
07
10
10
11
18
18
18
19
19
20
1.Introduction
1-1.Technical Data
1-2.Symbol Explanations
1-3.List of finished product and parts
2.Intended Use
3.Safety Instructions
3-1.Safety instructions
3-2.Battery safety precautions
3-3. Safety instructions for battery charger
4.How To Use
4-1.Using the product for the first time
4-2.Ride preparation
5.Maintenance,Cleaning and Service
5-1.Maintain
5-2.Clean
5-3.Storage and transportation
6.Handling
7.Explanation of error codes
07
07
11
18
02
Thank you for purchasing the OKAI electric scooter.
1.Introduction
Thank you for purchasing the OKAI electric scooter.
OKAI sincerely hopes that you can ride the scooter safely and enjoy a comfortable riding experience.
Since riding a scooter carries certain risks, please read this practical manual carefully before riding,
and adequately prepare before going on the road. Please keep the instruction manual in case you
need it from time to time. If you give the electric scooter to others, please also provide them with this
user manual. Failure to comply with this user manual may cause serious injury to people or cause
damage to the product. OKAI does not assume any responsibility for this. In order to be concise and
easy to read, the OKAI E-Scooter will be referred to as “product” in the following Content.
03
1-1.Technical Data
ES20
ContentItem
Specifications
Battery Specifications
Motor Specifications
Dimensions(Unfolding):length,width,height
*Range
Battery Quantity
Dimensions(folding):length,width,height
N.W.
Maximum Speed
Maximum Gradient
Adapted Terrain
Operating Temperature
Storage Temperature
IP Rating
Charging Time
Rated Voltage
BMS
Rated Capacity
Swappable battery?(Yes or No)
Charging cabinet version
Motor Size
Max Torque
Rated Voltage
Rated Power
Max Power
Motor Control Mode
—20～45℃
36V
/
16N.m
36V
250W
500W
0～40℃
Flat /Mountain
40Km
20%
16KG
1145*450*1130(mm)
1145*450*400(mm)
25km/h
2A＜6
8.5inch
Finished product IPX5
9.8Ah（10 series 2 parallel）
No
Negative point port
20Pcs
Brushless gearless motor
*Specifications are subject to change without prior notice.
*Range: When fully charged, with a load of 75kg, an ambient temperature of 25°C, driving on a flflat
road at a constant speed of 60% of the maximum speed.
*Factors affecting the range include: speed, ambient temperature, climbing, number of starts and
stops, etc.
04
Item Content
Brake
Tire
Charger
User
Characteristics
Packing
Braking Distance
Brake Type
Tire Size
Tire Material
Input Voltage
Output Voltage
Output current
Max Load
AGE Recommended
Height Required
Brake light
Riding mode
Certification
Manner of packing
G.W.
ES20
100KG
2A
42V
100-240V
Front and rear wheel: 8.5inch
Front wheel:Pneumatic tire
Rear wheel:Solid honeycomb tire
The front wheel adopts electric brake, while the rear
wheel adopts disc brake.
19.5KG
Light off/low light flashing alternately
Taillight low light
CE,ROHS,WEEE，FCC,Sea and air transport
report
120-200cm
＜10M
>14 years old
1pc/ctn
05
DANGER
WARNING
CAUTION
Indicates a hazard signal with a high degree of danger. If not avoided, death or
serious injury may occur.
A hazard signal that indicates a moderate hazard. If not avoided, death or
serious injury may occur.
A hazard signal that indicates a lower hazard. If not avoided, mild or moderate
injury may occur.
This symbol marks additional information and instructions about the product
and its use.
This symbol stands for "conforms to EU standards", meaning "conforms to"
EU Directive". The manufacturer makes a ce mark to confirm that the product
complies with applicable European directives and regulations.
Please read the instruction manual carefully before use.
This product is a second-class protection product.
Positive and negative display.
Wear personal protective equipment(PPE).
The product can only be used by one person at a time.
It can only be used on flat and dry roads.
Please do not use this product after taking alcohol, sedatives or psychotropic drugs.
Minimum age: 14 years old.
Do not enter the road with these signs.
1-2.Symbol Explanations
06
1-3.List of finished product and parts
Headlight
Foldable
Front tube
Straight tube
ambient light
Bell
Front
Mudguard
8.5in Wheel
Hub Motor
Side reflector
Disc brake
Rear light
Frame
Pedal ambient
light
Speed up
Meter
Grips
Hook up
Brake lever
Folder
Front fork
Kickstand
Rear fender
Size: length 1145*width 450*height 1130MM
07
2.Intended Use
3.Safety Instructions
3-1 Safety instructions
This section lists the safety instructions that should be followed when using this product.
·An electric scooter is intended for sport and entertainment purposes, not for use as a means of
transportation, but the transportation faction of the product once you drive it into public areas (as
permitted by the laws and regulations of your region and country)also carries potential safety risks for
all vehicles. Drive strictly in accordance with the instructions in this manual to ensure the safety of
yourself and others to the utmost extent, and to ensure compliance with national first-level traffic
laws and regulations of various provinces and cities, such as traffic regulations, etc.
·Please note: Once you drive an electric scooter on public roads or other public places (as permitted
by the laws and regulations of your region and country regarding the use of electric scooters on
public roads or other public places), even if you fully comply with this safe driving guide operation,
you may also face risks caused by illegal driving/improper operation by others, or other vehicles. Just
like when walking or riding a bicycle, you may also be injured by other vehicles. As with any vehicle,
the faster you drive an electric scooter, the longer the distance required to brake, and emergency
braking on smooth surfaces may also cause the wheels to slip and lose balance or even fall over.
Therefore, it is very important to be vigilant when driving, maintain a proper speed, and maintain a
reasonable and safe distance from other people and vehicles. When driving on unfamiliar terrain, stay
alert and drive at a low speed.
·Please respect the pedestrian's right of way when driving. Avoid frightening pedestrians, especially
children.
·When driving in countries and regions where there are currently no national standards and
regulations related to electric scooters, such as China, please be sure to comply with the safety
requirements for drivers in this manual. Zhejiang Oukai Automobile Industry Co., Ltd. will not bear
any direct or joint liabilities for any financial losses, losses of life, legal disputes, or any other
unfavorable events that occur due to the violation of the recommended uses indicated in this
manual.
·To avoid potential injury, do not lend the electric scooter to people who can't operate it. If you give
the electric scooter to a friend to use, please be responsible for your friend's safety, teach them to
operate the scooter, and tell them to wear protective equipment.
·Please perform a basic inspection of the electric scooter before each driving. If you find that there
are loose parts, the battery life is obviously reduced, the tires are excessively worn, the steering makes
abnormal noises or malfunctions, etc., please stop using the scooter immediately, and do not force it
to drive.
It may be dangerous to use this product! Learn to use the product step by step and spend enough
time on practicing. Please follow all the tips and warnings set forth in this manual to reduce risks but
cannot eliminate all risks. Therefore, even if you have enough practices, guidance or expertise, you
may still lose control, collide or fall over, which may cause serious consequences.
1. An instruction to keep the printed instructions for further reference and to be read carefully before
use.
2. Maximum speed allowed: 25 km/h.
3. Pregnant women, the disabled, and those who suffer heart, head, back or neck diseases (or have
undergone operations on these parts) should not use this product.
08
4. Do not use this product after taking alcohol, sedatives or psychoactive drugs, so as not to affect
your judgment.
5. Keep a distance of at least 1m from pedestrians, other vehicles and any obstacles.
6. This product can only be used when the environment permits it and the personal safety of
bystanders is guaranteed.
7. Pay attention to the obstacles in front places and those far away, the unobstructed view will be
helpful for safe use!
8. This product may be used by only one person. It is f orbidden to use this product with others. Don't
make sharp turns when driving the scooter at high speed.
9. Avoid sudden acceleration or sudden braking; do not lean your body for acceleration.
10. Excessive forward or backward is strictly prohibited.
11. Do not misuse this product.Do not use this product on roadsides, ramps, in skate parks, empty
swimming pools, or any place similar to sliding plates.
12. Do not use this product to cross obstacles, slopes, ice or snow, nor climb up or down steep
slopes,stairs or escalators.Do not expose this product in the rain.
13. Do not use this product in places where the depth of the puddle exceeds 2cm,because water may
enter the motor.
14. Don't jump on this product.Don't try to use this product to do any acrobatics or juggling.
15. In order to avoid distraction when driving the scooter,please do not wear earphones, earplugs,-
make or answer calls, take pictures or videos or do any activities that are not related to driving, so
that you may monitoring the external environment well while driving the scooter.
16. Be sure to hold both handles when riding.
17. Do not use this product at night or in places with poor light.
18. When you encounter pedestrians or other obstacles, check if you can pass safely.
19. Please use this product and its accessories at an appropriate temperature. Pay attention to the
temperature requirements for battery charging.
20. Please always wear personal protective equipment (to protect wrists, knees, head and elbows)
suitable for your weight and size to avoid injury. In working areas, local laws or regulations may have
minimum requirements for helmets. In addition, it is suggested that safety mirrors be worn.
21. According to French traffic rules, reflective clothing and helmet is strongly required during cycling.
22. Do not hang this product with other products or vehicles.
23. When being not used, this product should be parked with the kickstand.
24. Any load added to the handle will affect the stability of the scooter.
25. WARNING! The braking distance will be extended under humid conditions.
26. WARNING! If any mechanical parts are subject to great external pressure and wear, different
materials and parts may react differently to wear. If a part exceeds the expected service life, it may
suddenly break, which may cause injury. Cracks, scratches and discoloration in the area affected by
external pressure indicate that the part has exceeded its service life and should be replaced in time.
27. WARNING! Please keep the plastic cover away from children to avoid suffocation.
28. Please spend enough time practicing how to use this product, so as to avoid accidents caused by
lack of skills.
29. If training is required, the seller may provide corresponding training tutorials
30. When you are approaching pedestrians or cyclists, you may flip / turn the bell for reminding them.
31. When passing a protected passage, please get off and walk through it.
32. Pay attention to protect your own safety and the safety of others in all cases.
33. Do not use this product for other purposes such as carrying people and objects.
34. Using the brake for a long time may cause heating, and thus do not touch it.
35. Regularly check all kinds of bolts, especially the axle, folding system, steering system
and brake shaft.
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