TROUBLESHOOTING WARRANTY
1.
VINTAGE IRON CYCLES AND NORTH 49 BRANDS
shall in its sole discretion determine whether any
damage, failure,malfunction, or other loss is due to a
cause that is covered by the SYNERGY BOTTLE
ROCKET product warranty.
TERMS OF WARRANTY
-
This warranty applies only to the original owner of
the SYNERGY BOTTLE ROCKET bike unless otherwise
determined by applicable mandatory legislation
-
Proof of purchase is required for all warranty claims
2.
LIMITED ONE YEAR COMPONENTS WARRANTY
Includes: forks, stem, handlebar, seat post, saddle,
brakes, cables, bottom bracket, crankset, pedals,
chain, rims, spokes, wheel hub, freewheel, cassette,
derailleur, shifter, motor, controller, wiring harness,
kickstand, and hardware
3.
This limited one year components warranty covers
replacement parts only and does NOT cover the cost
of shipping or installation of the replacement parts.
If you believe your SYNERGY BOTTLE ROCKET needs
service, or you are experiencing problems, bring your
bike to your nearest electric bike dealer for warranty
determination and assistance.
This warranty does NOT cover any damages or defects
resulting from failure to follow instructions inthe
owner's manual, acts of God, accident, misuse, neglect,
abuse, commercial use, modification, or impro per
assembly.
This warranty does NOT cover normal wear and
tear of the SYNERGY BOTTLE ROCKET or its
components (for example: tires, inner tubes,
brake pads, chains, etc.).
This warranty does NOT cover parts damaged by
an attempt ed repair unless performed by an
authorized SYNERGY bike repair center with
SYNERGY BOTTLE ROCKET advanced
knowledge.
This warranty does NOT cover any unauthorized
modifications done to the bike and/or its
components.
This warranty does NOT cover any water-
damage.
4.
LIMITED ONE YEAR BATTERY WARRANTY
Lithium Ion batteries are warranted to be free
from manufacturer defects in materials and/or
workmanship for a 1-year period from the date
of
original purchase. As it is impossible to know
how
a battery is cared for, we cannot warranty a
battery for diminishing lifetime or charge
capacity.
Seat post release is difficult lt to adjust
Lubricate the adjustment levers rot ation pivot point s. Open
and close repeatedly until pivot point loosens and you can
securely fasten the seat post
You experience a lack of braking power
Not enough brake fluid in the braking system (may be
caused by a leak, air contamination, etc.)
Brakes are squeaking
Rotor needs to be filed down, usually glazed over from debris
on the road; Rotor needs to be cleaned with rubbing alcohol.
Top Speed to low
Fully charge battery; check tire pressures
Power on, but motor not working
Reinstall battery/replace fuse/move black circular magnet
on inside of crank inbound so it makes contact with small
black rectangular magnet
Riding shorter distance per charge (less range) Check tire pressure: recharge battery and inspect charger for
damage; replace battery
Power and indicator lights are on, but pedal assist
does not engage
Controller needs to be replaced; motor needs to be replaced.
**Please Contact Us!**
You connect power to the charger but indicator light
does not come on
Check whether there is electricity to charger; if you have a
voltage meter, check the charger is producing correct current
You plug in charger to both bike and power outlet,
and the green light comes on instead of the red light
Check to see if battery is already fully charged; check
whether charger is plugged in correctly to both battery and
power outlet; check voltage of charger/batt ery; if "zero"
voltage on charger, replace charger; if "zero" voltage on the
battery, check the fuse
