6 After-sales Service
For aftersales service information, please visit our ocial website.
The Americas: store.segway.com
The Europe: www.segway.com website
7 LIABILITY DISCLAIMER AND LIMITATION
NINEBOT AND OTHER NINEBOT PARTIES DO NOT ASSUME, OR AUTHORIZE ANYONE TO ASSUME ON
ITS BEHALF, ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT, ITS
COMPONENT PARTS, ACCESSORIES, OR SERVICE REPAIR.
NINEBOT AND OTHER NINEBOT PARTIES ARE NOT RESPONSIBLE FOR ANY LOSS OF USE OF THE
PRODUCT, ITS COMPONENT PARTS, ACCESSORIES, OR FOR ANY INCONVENIENCE OR OTHER LOSS OR
DAMAGE WHICH MIGHT BE CAUSED FROM ANY DEFECT IN A PRODUCT, ITS COMPONENT PARTS,
ACCESSORIES, SERVICE REPAIR, OR FOR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES THE
PURCHASER MAY HAVE AS A RESULT OF ANY DEFECT IN A PRODUCT, ITS COMPONENT PARTS,
ACCESSORIES, OR SERVICE REPAIR. SOME COUNTRIES/STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT NINEBOT OR OTHER NINEBOT PARTIES’ TOTAL AND AGGREGATE LIABILITIES FOR ALL
CLAIMS UNDER ANY AND ALL APPLICABLE LAW OR THEORY, JOINTLY OR SEVERALLY, ARISING OUT OF
OR RELATED TO THE PURCHASE OF THE PRODUCT, BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR OTHEWISE EXCEEDS THE DUTY TO REPAIR OR REPLACE ANY DEFECTIVE PRODUCT,
FURTHER SUBJECT TO NINEBOT’S SOLE AND EXCLUSIVE DISCRETION. IN NO EVENT SHALL NINEBOT
OR OTHER NINEBOT PARTIES BE LIABLE TO ANY PERSON FOR CONSEQUENTIAL, INDIRECT, INCIDEN-
TAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGED ARISING OUT OF, OR RELATING TO,
AND/OR IN CONNECTION WITH THE PURCHASE OF THE PRODUCT, ANY BREACH OF THIS AGREEMENT
OR MANUFACTURER’S DUTIES REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE,
(B) WHETHER OR NOT NINEBOT WERE ADVISE D OF THE POSSIBILITY OF SUCH DAMAGES, AND (C) THE
LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED,
UNLESS SUCH LIMITATIONS AND EXCLUSIONS ARE PROHIBITED BY APPLICABLE LAW. THE FOREGO-
ING LIMITATIONS OR EXCLUSIONS APPLY EVEN IF AN AGGRIEVED CUSTOMER OR ANY OTHER
PERSON’S (WHO MIGHT HAVE RIGHT OR CLAIM UNDER THIS AGREEMENT BY OPERATION OF LAW OR
EQUITY) REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE. IN THE EVENT SOME
COUNTRIES/STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN OR ALL OF THE
FOREGOING DAMAGES, SO TO THE EXTENT THAT SUCH LIMITATIONS OR EXCLUSIONS ARE NOT
ALLOWED BY LAW, THEY MAY NOT APPLY TO YOU. SOME COUNTRIES/STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Some of the Ninebot KickScooter parameters would change AFTER the external battery installed.
* The external battery is included in E45 series scooters.
Comparison Tables
Model: NEB1002-H1
Model: NEB1002-U1
[1] Typical Range: tested while riding under full power, 165 lbs (75 kg) load, 77°F (25°C), 60% of max. speed on average
on pavement.
* Some of the factors that aect range include: speed, number of starts and stops, ambient temperature, etc.
[2] In accordance with laws and regulations in dierent countries, max. speed may vary.
E25 / E25A /
E25D / E25E 15.5 miles (25 km) 28.0 miles (45 km)
E25 / E25A /
E25D / E25E 15% 20%
E25D 12.4 mph (20 km/h) 12.4 mph (20 km/h)
E25E 15.5 mph (25 km/h) 15.5 mph (25 km/h)
E25 15.5 mph (25 km/h) 18.6 mph (30 km/h)
E25A 17.4 mph (28 km/h) 18.6 mph (30 km/h)
Typical Range[1]
Max. Slope
Max. Speed[2]
Compatible
KickScooter Model
Item Before Installation After Installation
ES1 / ES2 / ES2L 15.5 miles (25 km) 28.0 miles (45 km)
E22 / E22D / E22E
E45*/ E45D*/
E45E*/ ES4*
E45*/ E45D*/ E45E*
E45*/ ES4*
E45D*
E45E*
13.7 miles (22 km) 28.0 miles (45 km)
28.0 miles (45 km)
20%
ES4*15%
18.6 mph (30 km/h)
12.4 mph (20 km/h)
15.5 mph (25 km/h)
ES1 / ES2 / ES2L 10% 15%
E22 / E22D / E22E 15% 20%
E22D/ ES2L 12.4 mph (20 km/h) 12.4 mph (20 km/h)
ES1 / E22 / E22E 12.4 mph (20 km/h) 15.5 mph (25 km/h)
ES2 15.5 mph (25 km/h) 18.6 mph (30 km/h)
Typical Range[1]
Max. Slope
Max. Speed[2]
Compatible
KickScooter Model
Item Before Installation After Installation
