NexAIoT TPPC 2201 Manual de usuario

NexAIoT Co., Ltd.

Published March 2021 www.nexaiot.com

IoT Automation Solutions Business Group

Passenger Information Panel PC

TPPC 2201

User Manual

Content

Contents

Preface

Disclaimer.............................................................................................. iv

Acknowledgements ............................................................................... iv

Regulatory Compliance Statements........................................................ iv

Declaration of Conformity...................................................................... iv

RoHS Compliance ................................................................................... v

Warranty and RMA ................................................................................ vi

Safety Information ................................................................................. ix

Installation Recommendations................................................................ ix

Safety Precautions................................................................................... x

Technical Support and Assistance........................................................... xi

Conventions Used in this Manual........................................................... xi

Global Service Contact Information........................................................xii

Package Contents.................................................................................xiv

Ordering Information .............................................................................xv

Chapter 1: Product Introduction

TPPC 2201..............................................................................................1

Specifications..........................................................................................2

Knowing Your TPPC 2201.......................................................................4

Rear Bottom........................................................................................4

Mechanical Dimensions...........................................................................5

Chapter 2: Jumpers and Connectors

Before You Begin ....................................................................................6

Precautions ............................................................................................6

Jumper Settings ......................................................................................7

Locations of the Jumpers and Connectors for the Main Board.................8

Top View .............................................................................................8

Bottom View .......................................................................................9

Jumpers................................................................................................10

RTC Reset Pin Header ........................................................................10

Connector Pin Definitions .....................................................................11

External I/O Interfaces........................................................................11

DC Power Input .............................................................................11

COM Connector ............................................................................11

LAN 1 Port .....................................................................................12

LAN 2 Port .....................................................................................12

USB 3.0 Ports.................................................................................13

Line-in Connector ..........................................................................14

Line-out Connector........................................................................14

HDMI.............................................................................................15

Internal Connectors...........................................................................16

Debug Port ....................................................................................16

Battery Connector..........................................................................16

EC Debug Connector .....................................................................17

Light Sensor Connector..................................................................17

SATA Connector.............................................................................18

Content

SATA Power Connector..................................................................18

SPI ROM Pin Header.......................................................................19

USB2 JST Connector.......................................................................19

USB2 JST Connector.......................................................................20

UART Pin Header............................................................................20

MCU Boot Pin Header....................................................................21

CANbus Connector........................................................................21

LVDS PWM Mode...........................................................................22

eDP Connector...............................................................................22

LVDS Inverter Connector ................................................................23

LVDS Connector.............................................................................23

Mic-in Pin Header...........................................................................24

Speaker-out Connector ..................................................................24

Mini-PCIe Connector......................................................................25

M.2 Connector ..............................................................................26

Chapter 3: System Setup

Removing the Chassis Cover ................................................................27

Installing a SO-DIMM Memory Module .................................................28

Installing an M.2 Module ......................................................................28

Chapter 4: BIOS Setup

About BIOS Setup.................................................................................30

When to Configure the BIOS.................................................................30

Default Configuration...........................................................................31

Entering Setup......................................................................................31

Legends................................................................................................31

BIOS Setup Utility..................................................................................33

Main .................................................................................................33

Advanced .........................................................................................34

Chipset..............................................................................................38

Security .............................................................................................41

Boot..................................................................................................42

Save & Exit ........................................................................................43

Preface

PrefaCe

This publication, including all photographs, illustrations and software, is

part of this manual may be reproduced, copied, translated or transmitted in

any form or by any means without the prior written consent from NexAIoT

Co., Ltd.

Disclaimer

The information in this document is subject to change without prior notice and

does not represent commitment from NexAIoT Co., Ltd. However, users may

update their knowledge of any product in use by constantly checking its manual

posted on our website: http://www.nexaiot.com. NexAIoT shall not be liable for

direct, indirect, special, incidental, or consequential damages arising out of the

use of any product, nor for any infringements upon the rights of third parties,

which may result from such use. Any implied warranties of merchantability or

fitness for any particular purpose is also disclaimed.

Acknowledgements

TPPC 2201 is a trademark of NexAIoT Co., Ltd. All other product names

mentioned herein are registered trademarks of their respective owners.

Regulatory Compliance Statements

This section provides the FCC compliance statement for Class A devices and

describes how to keep the system CE compliant.

Declaration of Conformity

FCC

This equipment has been tested and verified to comply with the limits for

a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are

designed to provide reasonable protection against harmful interference when

the equipment is operated in a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference

to radio communications. Operation of this equipment in a residential area

(domestic environment) is likely to cause harmful interference, in which

case the user will be required to correct the interference (take adequate

measures) at their own expense.

The product(s) described in this manual complies with all applicable

European Union (CE) directives if it has a CE marking. For computer systems

to remain CE compliant, only CE-compliant parts may be used. Maintaining

CE compliance also requires proper cable and cabling techniques.

Preface

RoHS Compliance

NexAIoT RoHS Environmental Policy and Status

Update

NexAIoT is a global citizen for building the digital

infrastructure. We are committed to providing green

products and services, which are compliant with

European Union RoHS (Restriction on Use of Hazardous Substance in

Electronic Equipment) directive 2011/65/EU, to be your trusted green

partner and to protect our environment.

RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg) < 0.1%

or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent Chromium

(Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) < 0.1% or

1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or 1,000ppm.

In order to meet the RoHS compliant directives, NexAIoT has established an

engineering and manufacturing task force to implement the introduction

of green products. The task force will ensure that we follow the standard

NexAIoT development procedure and that all the new RoHS components

and new manufacturing processes maintain the highest industry quality

levels for which NexAIoT are renowned.

The model selection criteria will be based on market demand. Vendors and

suppliers will ensure that all designed components will be RoHS compliant.

How to recognize NexAIoT RoHS Products?

For existing products where there are non-RoHS and RoHS versions, the

suffix “(LF)” will be added to the compliant product name.

All new product models launched after January 2013 will be RoHS compliant.

They will use the usual NexAIoT naming convention.

Preface

Warranty and RMA

NexAIoT Warranty Period

1. NexAIoT makes products in accordance with the Industry standard and,

NexAIoT warrants that all its Industry-grade IPC and System products will

be free from defect in neither material nor workmanship for twenty-four

(24) months from the day of invoice issued.

2. For NexAIoT Panel PC product lines (the APPC, MPPC series), they are

also guaranteed against defect in materials and workmanship for the

period of twenty-four (24) months in their motherboard design. For

3rd party parts, it follows with original suppliers’ standard: 12 months

for battery pack and LCD, 24 months for adaptor / add on modules

(including GSM module, RFID module, and antenna).

3. If NexAIoT determines customer’s warranty claim is valid, NexAIoT will

repair or replace product(s) without additional charge for parts and

labor. An extended Warranty Program will extend the warranty period of

the product accordingly.

Warranty Coverage

The warranty applies only to products manufactured or distributed by

NexAIoT and its subsidiaries. This warranty covers all the products/shipments

except for:

1. Any claimed defect, products that have been repaired or modified by

persons who have not been authorized by NexAIoT or, products which

have been subjected to misuse, abuse, accident, improper installation,

or usage not in accordance with the product instruction. NexAIoT

assumes no liability as a consequence of such events under the term of

this warranty.

One example is the replacement of Tablet’s or Hand-held’s LCD display

due to scratching stains or other degradation; these will not be covered

under this warranty.

2. Damages caused by customers’ delivery/shipping of the product

or, product failure resulted from electrical power/voltage shock, or,

installation of parts/components which are not supplied/approved by

NexAIoT in advance.

3. Third-party products:

a. Software, such as the device drivers,

b. External devices such as HDD, printer, scanner, mouse, LCD panel,

battery, and so on,

c. Accessory/parts that were not approved by NexAIoT and,

d. Accessory/parts were added to products after they were shipped

from NexAIoT.

Product will be treated as “Out of Warranty “ if:

a. It expires the warranted 24 months period from the day it was purchased.

b. It had been altered by persons other than an authorized NexAIoT service

person or, which have been subjected to misuse, abuse, accident, or

improper installation.

c. It doesn’t have the original NexAIoT Serial Number labeling for NexAIoT’s

warranty period identification or, tracking.

Preface

RMA that NexAIoT has determined not to be covered by the warranty will

be charged the NexAIoT Standard Repair Fee for the repairing. If a RMA is

determined to be not repairable, customer will be notified and product(s)

may be returned to customer at their request; a minimum service fee may

be charged however.

NexAIoT Return Merchandise Authorization (RMA) Procedure

For the RMA (Return Merchandise Authorization) shipment, customer

is responsible for packaging and shipping the product to the designated

NexAIoT service sites, with shipping charges prepaid by the customer. The

original NexAIoT shipping box should be used whenever possible. NexAIoT

shall pay for the return of the product to the customer’s location. In case of

expedited shipping request, an extra service charge shall be assessed and

the customer is responsible for this extra return shipping charge.

1. Customers should enclose the “NexAIoT RMA Service Form” with the

returned products.

2. Customers need to write down all the information related to the

problem on the “ NexAIoT RMA Service Form “ when applying for the

RMA service; information will help to understand the problem, including

the fault description, on-screen messages, and pictures if possible.

3. Customers could send back the faulty product with or without the

accessories and key parts such as the CPU and DIMM. If the key parts are

included, please be noted clearly within the return form. NexAIoT takes

no responsibility for the parts which are not listed in the return form.

4. Customers hold the responsibility to ensure that the packing of defective

products is durable enough to be resistant against further damage due

to the transportation; damage caused by transportation is treated as “

Out of Warranty “ under our Warranty specification.

5. RMA product(s) returned by NexAIoT to any location other than the

customer registered delivery address will incur an extra shipping charge,

the customer is responsible for paying the extra shipping charges, duties,

and taxes of this shipment.

Product Repairing

1. NexAIoT will repair defective products covered under this limited warranty

that are returned to NexAIoT; if products do prove to be defective, they

will be repaired during their warranty period unless other warranty terms

have been specified.

2. NexAIoT owns all parts removed from repaired products.

3. NexAIoT will use parts made by various manufacturers in performing the

repair.

4. The repaired products will be warranted subjected to the original

warranty coverage and period only.

5. For products returned as defective but, proved to be no defect/fault after

the RMA process, NexAIoT reserves the right to claim for a NDF (No

Defect Found) Service Charge.

6. NexAIoT will issue RMA Report which included Repair Detailed

Information to the customer when the defective products were repaired

and returned.

7. In addition to the above, NexAIoT may authorize Independent/Third-

party suppliers to repair the defective products for NexAIoT.

Preface

Out Of Warranty Service

There will be a service charge from NexAIoT for the “Out Of Warranty”

product service; they are the Basic Diagnostic Service Fee and the Advanced

Component Replacement Fee respectively. And, if the product can not be

repaired, NexAIoT will either return the product to the customer or, just

scrap it, followed by customer’s instruction.

1. Testing and Parts Replacement

NexAIoT will have the following Handling Charges for those OoW

products that returned:

a. Basic Labor Cost and Testing Fee: as Table listed.

b. Parts Fee: NexAIoT will charge for main IC chipsets such as the N.B.,

S.B., Super-IO, LAN, Sound, Memory, and so on.

c. 3rd-party Device Fee: products replacement for CPU, DIMM, HDD,

Chassis, and UPS.

2. Out of Warranty product will have a three months warranty for the fixed

issues. If the product failed with different problem within 3 months, they

will still incur the service charge of “Out of Warranty”.

3. Out of Warranty “products will not be repaired without a signed PI from

the customer, the agreement of the repair process.

Add-on card, 3rd Party Device and board level repair cost higher than

new product prices, customer can abandon to sign PI to repair and,

please contact with sales to buy new products.

Preface

Installation Recommendations

Ensure you have a stable, clean working environment. Dust and dirt can get

into components and cause a malfunction. Use containers to keep small

components separated.

Adequate lighting and proper tools can prevent you from accidentally

damaging the internal components. Most of the procedures that follow

require only a few simple tools, including the following:

▪A Philips screwdriver

▪A flat-tipped screwdriver

▪A grounding strap

▪An anti-static pad

Using your fingers can disconnect most of the connections. It is recommended

that you do not use needle-nose pliers to disconnect connections as these

can damage the soft metal or plastic parts of the connectors.

Safety Information

Before installing and using the device, note the following precautions:

▪Read all instructions carefully.

▪Do not place the unit on an unstable surface, cart, or stand.

▪Follow all warnings and cautions in this manual.

▪When replacing parts, ensure that your service technician uses parts

specified by the manufacturer.

▪Avoid using the system near water, in direct sunlight, or near a heating

device.

▪The load of the system unit does not solely rely for support from the

rackmounts located on the sides. Firm support from the bottom is highly

necessary in order to provide balance stability.

▪The computer is provided with a battery-powered real-time clock circuit.

There is a danger of explosion if battery is incorrectly replaced. Replace

only with the same or equivalent type recommended by the manufacturer.

Discard used batteries according to the manufacturer’s instructions.

Preface

Safety Precautions

1. Read these safety instructions carefully.

2. Keep this User Manual for later reference.

3. Disconnect this equipment from any AC outlet before cleaning. Use a

damp cloth. Do not use liquid or spray detergents for cleaning.

4. For plug-in equipment, the power outlet socket must be located near the

equipment and must be easily accessible.

5. Keep this equipment away from humidity.

6. Put this equipment on a stable surface during installation. Dropping it or

letting it fall may cause damage.

7. The openings on the enclosure are for air convection to protect the

equipment from overheating. DO NOT COVER THE OPENINGS.

8. Make sure the voltage of the power source is correct before connecting

the equipment to the power outlet.

9. Place the power cord in a way so that people will not step on it. Do not

place anything on top of the power cord. Use a power cord that has been

approved for use with the product and that it matches the voltage and

current marked on the product’s electrical range label. The voltage and

current rating of the cord must be greater than the voltage and current

rating marked on the product.

10. All cautions and warnings on the equipment should be noted.

11. If the equipment is not used for a long time, disconnect it from the

power source to avoid damage by transient overvoltage.

12. Never pour any liquid into an opening. This may cause fire or electrical

shock.

13. Never open the equipment. For safety reasons, the equipment should be

opened only by qualified service personnel.

14. If one of the following situations arises, get the equipment checked by

service personnel:

a. The power cord or plug is damaged.

b.Liquid has penetrated into the equipment.

c. The equipment has been exposed to moisture.

d.The equipment does not work well, or you cannot get it to work

according to the user’s manual.

e. The equipment has been dropped and damaged.

f. The equipment has obvious signs of breakage.

15. Do not place heavy objects on the equipment.

16. The unit uses a three-wire ground cable which is equipped with a third

pin to ground the unit and prevent electric shock. Do not defeat the

purpose of this pin. If your outlet does not support this kind of plug,

contact your electrician to replace your obsolete outlet.

17. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY

REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE

RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES

ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.

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