Neuralog NeuraJet17 Manual de usuario

NeuraJet17

User Guide

Guide for Printing Well Logs and other Continuous Form Documents

4800 Sugar Grove Blvd., Suite 200

Stafford, TX 77477

1-281-240-2525

www.neuralog.com

[email protected]m

NeuraJet 17 User Guide

Guide for Printing Well Logs and other Continuous Form Documents

This User Guide provides answers to many questions about setup, operation and troubleshooting for the

NeuraJet17. Please contact Neuralog support if you need further assistance.

Phone: 1-281-240-2525

Fax: 1-281-240-2526

Email: support@neuralog.com

Web: www.neuralog.com

NeuraJet17™ 2014

electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval

systems – without the written permission of the publisher.

NeuraJet17™ is a registered trademark of Neuralog, Inc. Neuralog®, NeuraMap®, NeuraSection® and

NeuraLaserColor® are all registered trademarks of Neuralog, Inc. NeuraView™ is a trademark of

Neuralog. Canon is a registered trademark of Canon, Inc. All other products that are referred to in the

document may be either trademarks and/or registered trademarks of the respective owners. The

publisher and the author make no claim to these trademarks.

The publisher acknowledges contributions from the following publications:

While every precaution has been taken in the preparation of this document, the publisher and the author

assume no responsibility for errors or omissions, or for damages resulting from the use of information

contained in this document or from the use of products that may accompany it. In no event shall the

publisher and the author be liable for any loss of profit or any other commercial damage caused or

alleged to have been caused directly or indirectly by this document.

Printed February 2014 R1, Stafford, TX.

iii

Table of Contents

1 Getting Started......................................................................................................... 1

1.1 A Printing Solution.............................................................................................. 1

1.2 Commonly Used Terms ..................................................................................... 1

1.2.1 Continuous Form Printer.............................................................................. 1

1.2.2 Continuous Form Attachment ...................................................................... 1

1.2.3 Paper Stacker.............................................................................................. 2

1.2.4 Printer Operator Panel................................................................................. 3

1.2.5 Printhead Cartridge ..................................................................................... 5

1.2.6 Print Ink Cartridge........................................................................................ 5

1.2.7 Continuous Form Paper............................................................................... 5

1.2.8 Well Log Paper ............................................................................................ 6

1.2.9 Well Log....................................................................................................... 6

1.2.10 Well Log Printing Application....................................................................... 6

2 NeuraJet17 Setup and Installation ......................................................................... 7

2.1 Printer Setup ...................................................................................................... 7

2.1.1 Location....................................................................................................... 7

2.1.2 Unpacking the NeuraJet17 Box................................................................... 8

2.1.3 Initial NeuraJet17 Setup .............................................................................. 9

2.1.4 Network and USB Setup and OS Compatibilities ...................................... 11

2.1.5 Troubleshooting NeuraJet17 Setup ........................................................... 12

2.2 The Continuous Form Attachment ................................................................... 12

2.2.1 Uninstalling the Continuous Form Attachment........................................... 13

2.2.2 Reinstalling the Continuous Form Attachment........................................... 13

2.3 The Continuous Form (Well Log) Paper........................................................... 13

2.3.1 Supported Paper Sizes.............................................................................. 14

2.3.2 Loading the Paper ..................................................................................... 14

2.3.3 Removing and Reloading the Paper.......................................................... 15

2.3.4 Troubleshooting Paper Loading................................................................. 15

2.3.5 Static Electricity - Fanning the Paper......................................................... 16

2.3.6 Choosing the Correct Start Page for Printing and Stacking....................... 16

2.3.7 Paper Orientation ...................................................................................... 17

2.3.8 The Cut Placement.................................................................................... 17

2.4 The Paper Stacker ........................................................................................... 18

2.4.1 Opening the Paper Stacker Tray ............................................................... 18

2.4.2 The Paper Stacker Diverter ....................................................................... 19

2.4.3 Removing and Reinstalling the Paper Stacker .......................................... 19

2.5 Turning the Printer On and Off......................................................................... 19

2.6 Setting up the Printer Network Connection ...................................................... 20

2.6.1 Obtaining Network Information .................................................................. 20

2.6.2 Setting up the Printer................................................................................. 20

2.6.3 Using a Private Network ............................................................................ 21

2.6.4 Verifying Network Connectivity .................................................................. 21

2.7 Setting up the Printer for USB.......................................................................... 22

2.8 Using your Printer’s Web Interface................................................................... 22

2.9 Installing the Print Driver .................................................................................. 23

2.10 Print Driver Setup.......................................................................................... 24

2.10.1 Printing Preferences Main Panel ............................................................... 24

2.10.2 Printing Preferences Page Setup Panel .................................................... 27

2.10.3 Printing Preferences Layout Panel: Important Settings ............................. 28

2.10.4 Printing Preferences Favorites Panel ........................................................ 30

2.10.5 Printing Preferences Utility Panel .............................................................. 31

2.11 Setting up Standard Log Forms for Wide Printing......................................... 31

2.12 Installing and Using the Status Monitor......................................................... 33

2.13 Power Saver Mode ....................................................................................... 34

3 Printing Applications............................................................................................. 35

3.1 Neuralog Applications ...................................................................................... 35

3.1.1 NeuraView................................................................................................. 35

3.1.2 NeuraLog................................................................................................... 38

3.1.3 NeuraSection............................................................................................. 38

3.2 Other Well Log Viewing Applications ............................................................... 41

3.2.1 Adobe Acrobat........................................................................................... 41

3.2.2 PDSView ................................................................................................... 42

3.2.3 BlueView.................................................................................................... 42

3.2.4 PreView ..................................................................................................... 42

3.2.5 LogView Pro .............................................................................................. 42

3.2.6 Atlas MetaFile Viewer................................................................................ 42

3.2.7 WellSight ................................................................................................... 42

3.2.8 MainLog..................................................................................................... 43

3.2.9 Snagit ........................................................................................................ 43

3.2.10 Other Applications ..................................................................................... 43

4 Printing Well Logs ................................................................................................. 45

4.1 Handling Well Log Paper ................................................................................. 45

4.1.1 17 Inch Wide Paper ................................................................................... 45

4.1.2 14 Inch Wide Paper ................................................................................... 45

4.1.3 11 Inch Wide Paper ................................................................................... 46

4.1.4 8.75 Inch Wide Paper ................................................................................ 46

4.1.5 17 Inch Wide x 6.25” Specialty Paper........................................................ 46

4.2 Copies.............................................................................................................. 47

4.3 Print Quality...................................................................................................... 47

4.3.1 Recommended Standard Quality Log Prints.............................................. 48

4.3.2 Highest Quality Log Prints ......................................................................... 48

4.3.3 Good Quality Fast Log Prints..................................................................... 48

4.3.4 Draft Log Prints (fastest)............................................................................ 49

4.3.5 Helpful Hints for Quality Log Prints............................................................ 49

4.4 Color ................................................................................................................ 49

4.5 DPI ................................................................................................................... 50

4.6 Print Length...................................................................................................... 50

4.7 Print Width........................................................................................................ 50

4.8 Print Speed ...................................................................................................... 50

4.9 Cancelling a Print Job ...................................................................................... 51

5 Maintaining the Printer .......................................................................................... 53

5.1 Cleaning Routines............................................................................................ 53

5.1.1 Automatic Cleaning Routines .................................................................... 53

5.1.2 Manual Cleaning Routines......................................................................... 53

5.1.3 Printing a Test Pattern............................................................................... 54

5.1.4 Capping ..................................................................................................... 54

5.2 Changing a Printhead Cartridge....................................................................... 54

5.3 Printhead Care................................................................................................. 55

5.3.1 How to Handle the Printhead..................................................................... 55

5.3.2 When the printer is not used for a long time .............................................. 56

5.3.3 Conductivity of Ink ..................................................................................... 56

5.3.4 Precautions against Static Electricity......................................................... 56

5.4 Changing a Print Ink Cartridge ......................................................................... 56

5.4.1 Unpacking the Ink Tank............................................................................. 57

5.4.2 Handling the Ink Tank................................................................................ 57

5.4.3 Installing the Ink Tank................................................................................ 57

5.5 Changing the Maintenance Cartridge............................................................... 58

5.5.1 Removing the Maintenance Cartridge Tray ............................................... 58

5.5.2 Installing the New Maintenance Cartridge Tray ......................................... 59

5.6 Adjusting the Printhead Alignment ................................................................... 59

5.7 Adjusting the Feed Amount (Banding Problems) ............................................. 60

5.8 Adjusting the Length Accuracy......................................................................... 60

5.9 Cleaning the Printer and CFA .......................................................................... 61

5.10 Moving the Printer......................................................................................... 62

5.11 Managing and Ordering Supplies.................................................................. 63

6 Troubleshooting Continuous Form Printing ....................................................... 65

6.1 Ink Runs Out During Print ................................................................................ 65

6.2 Paper Runs Out During Print............................................................................ 65

vii

6.3 Incorrect Prints................................................................................................. 65

6.3.1 Print is faint or oddly colored ..................................................................... 65

6.3.2 No ink is printed at all ................................................................................ 65

6.3.3 Print does not complete............................................................................. 65

6.3.4 Log does not fold correctly......................................................................... 65

6.3.5 Paper does not load .................................................................................. 65

6.3.6 Paper fragment stuck in printer.................................................................. 66

6.4 Blank pages at beginning of print..................................................................... 66

6.5 Blank pages at end of print .............................................................................. 66

6.6 Incorrect Configuration Problems..................................................................... 66

6.6.1 Feed Unit Missing...................................................................................... 66

6.6.2 Ink Cartridge Missing................................................................................. 66

6.7 Printing is Very Slow ........................................................................................ 66

6.8 Continuous Form Attachment Problems .......................................................... 66

6.8.1 Paper does not load .................................................................................. 67

6.8.2 Paper does not load in correct position ..................................................... 67

6.8.3 Cut is in the wrong location........................................................................ 67

7 NeuraJet17 Support............................................................................................... 69

7.1 On-Site Support ............................................................................................... 69

7.2 Contacting Neuralog ........................................................................................ 69

7.2.1 Phone Support:.......................................................................................... 69

7.2.2 Email Support ............................................................................................ 69

7.2.3 Support Portal............................................................................................ 69

7.2.4 GoTo Meeting Support .............................................................................. 69

7.2.5 www Support ............................................................................................. 69

7.3 Downloading the latest NeuraJet17 Driver and Documents Release............... 69

7.4 Packaging the Printer for Return...................................................................... 70

8 Appendix – Example of Setting up a Private Network ........................................ 71

9 Appendix – Example of Setting up the Print Driver ............................................ 73

10 Appendix – Inside the Printer ............................................................................... 79

viii

10.1 Top Cover (Inside) ........................................................................................ 79

10.2 Carriage ........................................................................................................ 80

10.3 Ink Tank Cover.............................................................................................. 80

11 Appendix – Compliances and Certificates .......................................................... 83

11.1 Waste from Electrical and Electronic Equipment (WEEE) Directive.............. 83

11.2 Electromagnetic Compatibility Test Report ................................................... 83

11.3 FCC Compliance Declaration ....................................................................... 83

11.4 CB Test Certificate from Underwriters Laboratory ........................................ 84

12 Appendix - Warranty.............................................................................................. 85

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