LUMINA BOTTOMLOAD DISPENSER USER GUIDE
5.0 Troubleshootin
. Water Is Leakin
. Ensure that the cup stand is dry. If not,
remove tray and drain residual water.
. Ensure ray bracket is closed fully and secured
in place. (See section 3.2, step 5)
. Ensure upper cartride and foam rin
are properly alined and fully sealed.
(See section 3.2, step 4)
. Ensure the upper to lower cartride connector
is assembled correctly and fully seated.
(See section 3.3, step 3)
. Ensure that the rubber dispense tubes are sittin
properly inside the nozzle and bein pinched by
the ray bracket. If any debris is observed, wipe
the area with a clean cloth to remove.
. If the AquaEase™ cartride was recently
chaned, water may have spilled durin handlin
of the old cartride. Condensation from the
cold reservoir may also accumulate durin the
chane. Monitor the cooler for hours to see if
the leak stops.
. If the issue cannot be identified, unplu unit,
remove water bottle and call customer support
for assistance.
. No Water Is Dispensin/
Poor Flow Rate
. Ensure there is water in the water bottle.
If not, replace. (See section 4.1)
. Ensure the unit has power.
(See section 3.4, step 2)
. If dispensin hot water, ensure child safety lever
on the hot dispenser is lifted to disenae.
. Cold Water Is Not Cold
. It takes up to one hour after setup to chill
the water.
. Ensure the unit has power.
. Ensure the unit is at least inches from
any wall.
. If more than . liters ( fl. ounces) of cold
water was consecutively dispensed, the majority
of the cold reservoir was depleted. Allow the
dispenser minutes of non-use to fully chill
the water.
. If dispenser was recently tilted more than
derees, unplu dispenser for hours
before powerin on.
. Hot Water Is Not Hot
. It takes up to minutes after setup to heat
the water.
. Ensure the unit has power.
. Ensure the hot tank switch is turned on.
(See section 3.6)
. If more than liter ( fl. ounces) of hot water
was consecutively dispensed, the majority of the
hot reservoir was depleted. Allow the dispenser
minutes of non-use to fully heat the water.
. Dispenser Is Noisy
. Ensure the unit is level and not on an
uneven surface.
. Ensure that the front door and top lid are
properly closed. Partial closures may produce
rattlin noises.
. Ensure the lower cartride is fully seated
and sealed. (See section 4.1, step 5)
. Ensure the clampin lever is locked in the
down position. (See section 4.1, step 5)
. Ensure the air connector is tihtly connected.
(See section 4.1, step 6)
. While dispensin, ensure the lever is pressed
all the way down to enae the air pump and
dispense LED liht. The air pump must turn
on with every dispense to maintain system
pressure and dispense water.
. Ensure the dispenser was primed after
the bottle and AquaEase™ water cartride were
installed. If the dispenser was depressurized
for any reason, it will need to be re-primed.
(See section 3.5)
. Dispense Flow
Is Choppy Or Contains Air
. After a bottle chane or AquaEase™ water
cartride chane, air bubbles may be present in
the first few dispenses. This is normal.
. Ensure the upper to lower cartride connector
is assembled correctly and fully seated.
(See section 3.3, step 3)
. Ensure upper cartride is properly alined
and fully sealed. (See section 3.2, step 3)
. Ensure that the rubber dispense tubes are sittin
properly inside the nozzle and bein pinched by
the ray bracket. If any debris is observed, wipe
the area with a clean cloth to remove.
. If the dispense stream still contains air after
several cups are dispensed, the AquaEase™
water cartride may be damaed. Call customer
support for assistance.
. Ensure that the plastic cups are properly
positioned inside the cup dispenser
(if applicable).
. Durin primin, the dispense LED will flash
and the air pump will run continuously for
minutes. As air is pured from the system,
you may hear whistlin in addition to the
runnin pump. This is normal.
. Red Notification LED
Is Not Functionin Properly
. In order for the LED to function properly, a new
-allon bottle must be used for every bottle
chane and cartride chane. If a partially filled
bottle was used, the LED will reain functionality
on the next new/full bottle chane.
. The Bottle Chane Indicator liht is dependent
on customer usae. Small variations on when
the liht illuminates is normal.
. If the cooler is left unpowered for extended
periods of time, the notification timers may
reset themselves. The notification LED will
return to its proper function on the next bottle
or cartride chane.
