NEC SL1100 Manual de usuario

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33

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NEC SL1100

USER MANUAL

Transferring and Holding

Transferring and holding calls is a fairly simple exercise, but different phone

systems accomplish it in different ways. Some systems have dedicated

buttons for each function while others use a single button to perform both

functions. Basic telephones can also cause problems, as they don’t have the

function keys that the main handsets do and rely instead on a single button

that may be labeled differently.

Transferring Calls:

To transfer a call, simply press the function key you want to contact or

press the TRANSFER key followed by the extension number of the party

to contact. When the other extension answers you can tell them who is

calling then simply hang-up to transfer the call.

On a basic telephones and cordless telephones the TRANSFER key is

often called the RECALL or R key. The method for transferring calls is

identical other than this i.e. R then extension number.

To retrieve the call back to your station, press the flashing green line or

Park key (dependent on system programming). On a basic or cordless

phone press the RECALL or R key again.

Holding Calls:

On a Key handset there is a dedicated HOLD key. To place a call on hold,

press this key. The caller will hear music, system service tone or nothing at

all (dependent on system programming and hardware installed).

To retrieve the call, press the flashing green line or Park key.

On a basic or cordless telephones, a call is placed on HOLD by pressing

the RECALL or R key once.

Pressing the RECALL or R key again retrieves the call.

“Menu” Soft Key

“Dir” Soft Key

“VM” Soft Key

“CL” Soft Key

Soft Key Operation during “Off-Hook” Operation

Soft Key Operation during extension calling

Soft Key Operation during outside call

Do Not Disturb Function

The N.E.C key sets have a function so that anyone trying to ring the key

set receives a BUSY tone or routes to voicemail even if it is not being

used. This function is useful if a room is needed for an important meeting

and the keyset needs to be available for outgoing calls but needs to be

silent so as not to disrupt the meeting.

Pressing the DND key then choosing one of the following options does

this:

1 - External calls only

2 - Intercom calls only

3 – All calls

0 - Cancel

Last Number Redial

The N.E.C SL can store up to 10 numbers. The system will keep track of

the last external or internal number dialed by each extension and allow

them to redial it regardless of how long the extension has been idle.

Redial the last number by pressing the LND key on the jog dial then scroll

up or down to find the number you want. Simply lift the handset to dial.

Call Pickup

It is possible to pick up a call that is ringing at another extension by using

a Call Pickup codes, function keys or the soft keys. There are three

different codes that can be used, depending on the circumstances. These

codes will allow you to pick up calls that are ringing a groups or calls that

are ringing at specific extension.

The following codes can be used:

Conference Calling

To use this feature call the first user you want in the conference call, press

the Conf soft key to initiate a conference, dial the next party (with 9) or

internal number. Once they have answered you will see ADD press this

again and you can then add another party or press the BEGIN soft key.

You can have up to 16 parties (including your terminal)