NEC Single Line Telephone Manual de usuario

Single Line Telephone User Guide

Electra Elite®

NECK-012 Single/cover 11/6/01 12:31 PM Page 3

General Information

The following should be considered when reviewing this User Guide:

➤Access to many features is based on system assignments. Some access codes may

vary from those stated in this user guide and not all features may be available

from your telephone.

➤The Flash or Tap key located on certain models of Single Line Telephones can

be used in place of the hookswitch.

Quick ReferenceGuide

OUTSIDE CALLING

Outside Call Dial _

9➤Dial Telephone Number

Last CO/PBX Number Redial Dial *

Speed Dial Dial 77 ➤Dial 00~99

Trunk Queue Receive Trunk Busy Indication ➤Dial 78

INTERNAL CALLING

Station Call Dial Station Number

Tone Override Reach Busy Station ➤Dial *

Voice Over Originate Reach Busy Station ➤Dial 6

Quick Transfer to Voice Mail Dial Station Number ➤7

WITH A CALL IN PROGRESS

Hold Hookswitch

Transfer Hookswitch ➤Dial Station Number

Quick Transfer to Voice Mail Hookswitch ➤Dial Station Number ➤7

Conference Hookswitch ➤Place 2nd Call ➤Hookswitch

Call Park System SET: Hookswitch ➤Dial 4*➤Dial 0~9

RETRIEVE: Dial 4 # ➤Dial 0~9

Voice Over Answer Receive Voice Over ➤Replace handset ➤

Lift handset ➤Converse

FROM THE INTERCOM

Internal Paging Dial 51~54 ➤Page

External Paging Dial 55~59 ➤Page

Call Pickup Dial 68 for All Calls

6*for CO/PBX Calls

Call Pickup Direct Dial 67 ➤Dial Station Number

Call Forward SET: Dial 41 for Forward All ➤Dial Destination

43 for Busy/No Answer

CANCEL: Dial 42 for Forward All

44 for Forward Busy/No Answer

Programming Speed Dial Dial 76 ➤Dial 80~99 ➤Dial Trunk

Access Code ➤Dial telephone number

NECK-012 Single/cover 11/6/01 12:31 PM Page 4

Table of Contents

PAGES 2 & 3

Answering Calls

Placing Calls

Holding Calls

Transferring Calls

PAGES 4 & 5

Conference

Conference Bridge

Call Park

Tone Override

Voice Over

PAGES 6 & 7

Call Forwarding

Paging

PAGES 8 & 9

Call Pickup

Do Not Disturb

Account Code Entry

Account Code Forced/Verified/Unverified

ACD/UCD

Programming Station Speed Dial

NECK-012 Single/insides 11/6/01 12:29 PM Page 1

Answering Calls

RINGING CALLS

Lift handset.

Converse.

NOTE 1:

NOTE 2:

CALL ALERT NOTIFICATION

With a call in progress:

Receive Call Alert Notification.

Replace handset to disconnect the present call.

Lift handset to converse with second call.

Placing Calls

INTERNAL CALLS

Lift handset.

Dial station number or for the attendant.

NOTE 1: 1

NOTE 2: 7

OUTSIDE CALLS

Lift handset.

Dial trunk access code, i.e. .

Dial telephone number.

Converse.

LAST CO/PBX NUMBER REDIAL

Lift handset.

Dial code .

Converse.

NECK-012 Single/insides 11/6/01 12:29 PM Page 2

STATION/SYSTEM SPEED DIAL

Lift handset.

Dial code .

Dial Memory location:

Station Speed Dial .

System Speed Dial .

Converse.

TRUNK QUEUING

Upon receiving busy tone when all outside lines are busy:

Dial set code .

Replace handset.

NOTE:

Holding Calls

EXCLUSIVE HOLD

With a call in progress:

Press .

NOTE 1:

NOTE 2:

Transferring Calls

With a call in progress:

Press

Dial station number.

Announce call (optional.)

Replace handset.

NOTE 1:

NOTE 2: Hookswitch

NOTE 3: 7

NECK-012 Single/insides 11/6/01 12:29 PM Page 3

Conference

With an internal call in progress:

Press

Place second call (internal or outside).

Announce conference.

Press to establish conference.

NOTE 1:

NOTE 2:

NOTE 3: Hookswitch

Conference Bridge

Start a conference call from an internal extension:

Call a Conference Bridge extension

When the voice prompt is heard, enter the password and press .

Start the conference call.

Start a conference call from an an off premise location:

Call a line that is directed to the Conference Bridge

When the voice prompt is heard, enter the password and press .

Start the conference call.

Start a conference call from an incoming CO call using an Automated Attendant:

Call an outside line that is answered by an Automated Attendant

Dial the extension of the Conference Bridge

When the voice prompt is heard, enter the password and press .

Start the conference call.

Start a conference call from an incoming CO call using an Attendant:

Call the attendant, and ask to be transferred to a Conference Bridge extension

Wait until the transfer is complete

When the voice prompt is heard, enter the password and press .

Start the conference call.

NOTE: 0001 0002

NECK-012 Single/insides 11/6/01 12:29 PM Page 4

Call Park

With a call in progress:

Press

Dial set code .

Dial location .

Replace handset.

NOTE:

RETRIEVING A PARKED CALL

Lift handset.

Dial retrieval code .

Dial location .

Converse.

Tone Override

When calling a busy multiline telephone:

Dial code

Wait for signalled party to answer.

Voice Over

ORIGINATE ANSWER

When calling a busy telephone: With a call in progress:

Dial code Receive Voice Over announcement.

Announce message. Replace handset; first call is terminated.

Lift handset when phone rings.

Converse with Voice Over originator.

NECK-012 Single/insides 11/6/01 12:29 PM Page 5

Call Forwarding

FROM YOUR STATION

SET CANCEL

Lift handset. Lift handset.

Dial set code: Dial cancel code:

Forward All Forward All

Forward Busy/No Answer Forward Busy/No Answer

Dial destination station number Replace handset.

or voice mail or trunk access code

and outside number.

Replace handset.

NOTE:

CALL FORWARD ALL SPLIT/CENTREX

FROM YOUR STATION

SET CANCEL

Lift handset. Lift handset.

Dial Dial

set code: _____. cancel code: _____.

Dial 1 for internal, Dial 1 for internal,

0for external or 2 for Centrex. 0 for external or 2 for Centrex.

Dial the destination number. Dial the destination number.

Replace handset. Replace handset.

CALL FORWARD BUSY/NOANSWER (CFW B/NA)

FROM YOUR STATION

SET CANCEL

Lift handset. Lift handset.

Dial Dial

set code: _____. cancel code: _____.

Dial 1 for internal, Dial 1 for internal,

0for external or 2 for Centrex. 0 for external or 2 for Centrex.

Dial the destination number. Dial the destination number.

Replace handset. Replace handset.

NECK-012 Single/insides 11/6/01 12:29 PM Page 6

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