NEC 48/192/IPK Manual de instrucciones

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48/192/IPK ADMINISTRATION GUIDE

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Table of Contents

Phone System Programming............................................................................... 3

Phone Button Description................................................................................. 3

Clock / Calendar Setting:.................................................................................. 4

Program Call Forward Busy/No Answer to Voicemail:...................................... 4

System Speed Dial........................................................................................... 5

Voicemail Programming ...................................................................................... 6

Set Up Off-Premise Notification........................................................................ 6

Group Lists....................................................................................................... 6

Record Company Greetings............................................................................. 7

Record Any Sub-Menus ................................................................................... 7

Add/Delete/ or Change Mailboxes.................................................................... 8

Change Time/Date in the Voicemail System .................................................... 8

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Phone System Programming

Phone Button Description

On the display:

SYS – Quick access to system speed dials

STA – Quick Access to the Station (Personal) Speed Dials

Recall –Can transfer calls off-premise to another location or to an employee’s cell phone.

Note: Must have call forwarding on the lines through the line carrier and it has to be activated.

Feature – Used for some programming

Conf –Used to make conference calls

Redial –Last Number Redial

Answer –Picks up the next incoming call

Speaker –Puts phone onto speakerphone

Transfer –Transfers a call from your extension to another extension

Hold – Puts the caller on hold on the line they called in on

Directory – The ability to scroll through the system and station speed dials.

Message – Access to your voicemail

Arrow Keys –Adjusts the contrast on the display and the volume

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Clock / Calendar Setting:

1. Press the FEATURE Key

2. Dial 9#

3. Enter the hour and the minute via the dial pad

4. Press the RECALL Key to change the AM/PM setting

5. Press the FEATURE Key to exit this feature

6. Press the HOLD Key to change the date

7. Press the RECALL Key to select the day of the week

8. Dial #to move the cursor to the day of the month field

9. Enter the day of the month via the dial pad

10. Press the RECALL Key to select the month

11. Dial #to move the cursor to the year field

12. Enter the last two digits of the year via the dial pad

13. Press the FEATURE Key

Note: The above changes the time on the Phone System only. If you have voicemail, you will

have to change the time in that as well.

Program Call Forward Busy/No Answer to Voicemail:

** Must be done from the extension you would like to call forward

Press SPEAKER

Enter 43

Enter Voicemail Extension Number (Usually it is 300)

SPEAKER

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System Speed Dial

*** Must be Programmed from a phone with System Admin (usually ext 100)

1. Press the FEATURE key, then the REDIAL key

2. Enter a bin number: 00-79 for system

3. Enter 9 plus the desired telephone number to be stored (24 digits max)

4. Press HOLD key if entering a name

5. Spell out name: Press # after each letter to move cursor to the right OR press CONF key

to move the cursor to the left

6. Press FEATURE key

Use this keypad digit . . . When you want to. . .

Enter characters:

1 @ [ ¥ ] ^ _ ` { | } Æ ¨ Á À Â Ã Ç É Ê ì ó

Enter characters:

A-C, a-c, 2.

Enter characters:

D-F, d-f, 3.

Enter characters:

G-I, g-i, 4.

Enter characters:

J-L, j-l, 5.

Enter characters:

M-O, m-o, 6.

Enter characters:

P-S, p-s, 7.

Enter characters:

T-V, t-v, 8.

Enter characters:

W-Z, w-z, 9.

Enter characters:

0 ! “ # $ % & ’ ( ) ô Õ ú ä ö ü

α ε .

Enter characters:

* + , - . / : ; < = > ? B E σ S 8 ¢ £

# = Accepts an entry (only required if two letters on the same key are

needed – ex: TOM). Pressing # again = Space. (In system programming

mode, use the right arrow Softkey instead to accept and/or add a

space.)

CONF

Clear the character entry one character at a time.

HOLD

Clear all the entries from the point of the flashing cursor and to the right.

To USE System Speed dial:

1. Lift handset or press speaker key

2. Press Redial key

3. Enter desired code

OR: press SYS, use arrow keys to scroll OR press a letter on the dial pad then use arrow keys

to scroll

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Voicemail Programming

Set Up Off-Premise Notification

1. Press MESSAGE key, then enter your security code

2. Press >>>, then MORE

3. Press DELIV, then WORK

4. Press ON/OFF, then PH #

5. Enter your cell number or whatever number you want voicemail to call when there

are messages

6. Press SCHED and follow prompts to set up a time for Notification to being/end

Group Lists

How to Create

1. Press your MESSAGE key, then enter your security code

2. Press>>>, MORE, GRPS then CREATE

3. When it asks for the first 3 letters of the group name just enter a group number you

want to use eg 001 or 002

4. It will repeat the numbers then ask do you want to change them: press 2for NO

5. At the tone record the name of the group and press * when you are done

Example: Sales group

6. It will repeat it back and ask if you want to change it: press 2for NO

7. Then it will ask can others send messages to this group: press 1for YES

8. Then it will say OPEN GROUP created: then ask to enter mailboxes/exts to the

group

9. Add members and press * when done

Edit a Group

1 Press your Message key, then enter your code

2 Press >>>, MORE, GRPS then EDIT

3 Follow prompts from there

Send a Message to a Group

1. Press your MESSAGE key, then enter your code

2. Press LVMSG

3. Enter # # then the group number eg ##001

4. Press 1 to confirm

5. Follow prompts from there

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Record Company Greetings

1. Press MESSAGE key at main phone (USUALLY extension 100)

2. When prompted, enter your security code:

3. On the display you will see MORE, press key below it

4. On display see MGR.. press key

5. On display see GREET.. press key

6. It will say system is in DAY mode, do you want to change to alternate greeting mode:

press 2for no

7. Then press 1to change the greetings for opening box

8. The current day greeting will play and at the end the prompt will be do you want to re-

record it.. press 1for YES and start speaking after the tone and press the *when you

are done.

NOTE -after you are done pause a few seconds BEFORE you press the *key

9. The current NIGHT greeting will then play and you will be given the same prompts to re-

record it

10.Hang up when you are done

NOTE: to put the system on HOLIDAY mode you must press 1for yes in step 6 and then

follow the instructions to then record a alternate/holiday greeting. When the holiday is over you

must do steps 1-6 to turn OFF holiday mode

Example:

•Thank you for calling………

•Our regular business hours are….

•If you know the extension of the person you are calling please enter it now

OR press 4 for our company directory

•To reach reception (or to leave a general message) please remain on the line

Record Any Sub-Menus

1. Press MESSAGE key at

2. When Prompted, enter security code

3. Press LVMSG key on display

4. Enter the mailbox # for the greeting:

5. Follow prompts: it will say Press yes (1) to confirm

6. You will have to record it twice; once for the day message and once for the night

message

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Add/Delete/ or Change Mailboxes

1. Press MESSAGE key at _______________

2. When prompted enter your security code

3. On the display you will see MORE, press soft key below it

4. On display see MGR.. press key

5. On the display see CHBOX … press key

6. The system will ask you to enter the mailbox… enter the box you want to add, delete or

change

7. At this point listen to the prompts to be guided through deleting the security code for the

box, or deleting the box.

NOTE: if there is no mailbox the system will say:

“there is no mailbox.. would you like to add one: press 1for YES

8. Press SPEAKER key when all done

NOTE:

•When you reset a security code for a mailbox, it will reset it back to 9155

•Never reset the mailbox for your main Admin phone or you will lose all Administrative

Access to the voicemail system!

Change Time/Date in the Voicemail System

1. Press MESSAGE key at _______________

2. When prompted enter your security code

3. On the display you will see MORE, press soft key below it

4. On display see MGR.. press key

5. On the display see SCHED … press key and follow prompts from there to change the

time and date

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