NEC Express5800/320Lc Manual de instrucciones

System Release Notes

Express5800/320Lc

System Release Notes

PN: 455-01816-000

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PN: 455-01816-000 February 2005

NEC Solutions (America), Inc

10850 Gold Center Drive, Suite 200,

Rancho Cordova, CA 95670

Express5800/320Lc

System Release Notes

The Express5800/320Lc System Release Notes provide up-to-date information

on your system. These notes also provide additional valuable information about

your system that was not included in the user’s guide at the time of its release.

Please read these notes in their entirety.

CONTENTS

Introduction ............................................................................................................................................2

Operating System ...................................................................................................................................2

Advisories...............................................................................................................................................2

EXPRESSBUILDER .........................................................................................................................2

System Hardware ...............................................................................................................................2

Windows Server 2003 ........................................................................................................................4

Other System Software ......................................................................................................................4

Precautions ...................................................................................................................... 5

Notes.....................................................................................................................................................15

2Express5800/320Lb System Release Notes

Introduction

These System Release Notes cover the following topics:

 Operating System

 Advisories

 Precautions

 Notes

Operating System

The following general comments apply to this server.

 Versions of the Network Operating Systems tested and recommended are:

⎯ Microsoft Windows®2003 Enterprise Edition.

 Microsoft Windows® 2000, NT© 4.0, and FT Linux are not supported.

Advisories

EXPRESSBUILDER

The following advisory applies to EXPRESSBUILDER.

 Install the Windows Operating System using the Ft Server Setup function on

EXPRESSBUILDER. Do not attempt to install the operating system

manually.

 The version of EXPRESSBUILDER is specific to the operating system

supported. The appropriate EXPRESSBUILDER is shipped for the

configured operating system. If an operating system is not configured, use

the EXPRESSBUIDER appropriate for your installation.

 EXPRESSBUILDER 3.011 versions support Windows Server 2003

Enterprise Edition.

System Hardware

The following advisories apply to system hardware.

 SCSI disk LED's are green when the OS is rebooting.

 When a PCI module is removed, the disk LED's for the disks in the active

PCI module are off.

 After a PCI module failover, the drive letter of the USB floppy drive

changes. If the floppy drive letter is A:, it changes to B: If the floppy drive

letter is B:, it changes to A:.

 OS installation must be performed with only one hard disk drive installed in

slot #1 of PCI module #1. Otherwise, the keyboard, mouse and additional

hard disk drives may not be recognized.

Express5800/320Lb System Release Notes 3

 Do not perform Device Manager "Scan for Hardware Changes" while

performing a backup, otherwise the backup may fail.

 The keyboard and mouse may not respond during a BIOS online update.

Once the BIOS is completely updated, keyboard/mouse functionality is

restored.

 When removing the USB diskette drive from the system, use “Add/

Remove Hardware” in the Control Panel. If the USB diskette drive is not

cleanly removed, the keyboard and/or mouse may not respond. If the

keyboard and/or mouse no longer respond, remove the USB keyboard

from the system and reconnect it. Keyboard and mouse functionality

will be restored.

 When the system is connected to a UPS for planned shutdowns and

reboots, it is possible that the active PCI module and the active Power

Switch LED will switch between modules. This is due to slight timing

differences in the boot sequences and may cause a different PCI module

to be considered “primary” each time the system is power cycled.

 When adding a new (i.e.. no operating system signature) hard disk drive

to the system, add the hard disk drive while the operating system is up

and running. If the new hard disk drive is introduced into the system

when the system is not at the operating system level, the PCI modules

may not duplex. If such a condition occurs, remove the new disk and

re-insert it. The disk will be recognized and the PCI modules will

duplex.

 Determining a defective disk (i.e.. ascertaining the physical location),

requires the following information.

⎯ Port Number: The port number can be determined from ESMPRO's

DataViewer. SCSI Enclosure (ID:10/40/120) for PCI module #1 and

SCSI Enclosure (ID:11/40/120) for PCI module #2.

⎯ Target Number: The Target Number can be determined from

VERITAS Enterprise Administrator Check each disks' Properties.

Each disk will have a Port Number and a Target Number. The Port

Number will correspond with the PCI module determined in above

under Port Number. The Target Number corresponds as follows:

Target Disk Slot

0 1

1 2

2 3

4Express5800/320Lb System Release Notes

 If you have computers that communicate with the EXPRESS5800/320Lc

Series server using TCP/IP protocols, you must make several

configuration settings to the server to allow communications without

interruptions. These TCP/IP configuration settings must also be made to

all systems connected to the EXPRESS5800/320Lc server via the

network. For other operating systems, consult your operating system

documentation to determine the equivalent procedure(s).

 The selection of a PXE boot device in the BIOS Setup Utility Boot

Menu is not currently supported on Express5800/320Lc/320Lc-R.

 The high availability server allows you to remove, install, and

replace the following devices while the server is in continuous

operation:

 CPU Module

 PCI Module

 Disk Drives

 A system reboot is required when the following components are

installed:

 CPUs

 DIMMs

 PCI option cards

 The Express5800/320Lc(320Lc-R) may appear to hang with a blank

screen when shutting down prior to a restart. This behavior has

typically been noted when a USB to PS2 converter is used for the

mouse and/or keyboard, with or without a KVM switch. As a

workaround for this situation, remove and replace the

keyboard/mouse USB cable in the USB port. System operation

should continue after the cable is removed.

Windows Server 2003

The following advisories apply to Windows Server 2003.

 Veritas Volume Manager is not supported with the Windows Server 2003

operating system.

Other System Software

The following advisories apply to system software.

 Intel PROSet©II must be removed then re-installed whenever all the LAN

adapter teams have been removed. The LAN adapter teams must be re-

created after Intel PROSet is re-installed.

 The Windows System Event Log may show SCSI controller errors

containing "f0030015" in the last data word while backup software is

running. These errors may be ignored.

Express5800/320Lb System Release Notes 5

 When backup software is installed and a PCI module needs to be serviced,

terminate the backup software service before replacing PCI modules.

Precautions

The following are precautions and limitations of the ft control software Version 3.0 for the

Express5800/320Lc/Lc-R. Please read the list of notices below carefully to ensure that they are

followed.

1. Precautions for relocating the Server

When relocating the server after setup, there is a possibility that some connectors

which connect the back panel and each module becomes broken due to shock or

vibration caused by transportation or inappropriate packing. This could cause a fatal

problem to the server. Please read the following, if you need/plan to relocate the server

after setup:

a) If you perform pre-setup to the server at a temporary place, keep the packaging box

and reuse it when relocating the server.

b) When relocating or transporting, remove all module from the main chassis and

pack each module. This does not mean that you need to prepare boxes for each

module. One box may contain one or more modules. If you plan to relocate the

server later, it is recommended that you keep the packaging box and reuse it when

relocating the server.

c) If you relocate a 320Lc-R (rack-mount model), remove all modules from the main

chassis before moving the main chassis. Even when relocating the server without

packing (e.g. by a hand cart), remove all modules from the main chassis before

moving the main chassis.

2. Precautions when adding HDD

When an unused HDD (no signature) is added, in rare instances, the redundancy of the

PCI modules will become failed. (Status LED2 of the PCI module in which the HDD

was added, will be lit amber.)

When status LED2 of the PCI module in which the HDD was added is lit amber, the

problem can be rectified using [Disk Management] from [Computer Management] (My

Computer Properties). Initialize the newly added HDD, by right clicking the HDD,

and click [Initialize Disk]. After the initialization, duplication of the PCI modules

should commence, and the status LED2 of the PCI module will become green.

6Express5800/320Lb System Release Notes

Note: Disk signature as mentioned above, refers to the

signature that is written to the hard disk, which allows for its

use on the Windows operating system.

3. POWER switch lamp during auto-operation with UPS

When a UPS regulates the power supply of the server automatically, the POWER

switch, which becomes lit, may differ from before shutdown. This is due to the AC ON

timing of each module. This will not affect any functions or any operations of the NEC

Express5800/ft series system.

POWER switch (including POWER

lamp)

Express5800/320Lb System Release Notes 7

4. Notice when using backup application software

Do not perform "Scan for hardware changes" in the device manager while performing

backup. The backup job may fail if hardware is scanned during the backup process.

5. Connection of 8-port server switch unit (SSU)

Mouse devices and keyboards of other computers connected to the 8-port SSU may

stop responding while the NEC Express5800/ft series server boots or shuts down.

After the NEC Express5800/ft series server is powered up completely, mouse devices

and keyboards will work properly, please wait for approximately 30 sec. in such a case.

Note: This problem may occur if the FR management

number of the 8-port SSU is 1.2 or earlier. This problem will

not occur on devices where the FR management number is

1.3 or later.

The FR management number is written on the FR management label.

(See below).

Location of FR management label

Back of 8 port server switch unit

FR management label

* X.X is the FR management number.

If there is more then one set of numbers on the FR management

label, the largest number that appears will be the current FR

management number.

X.X

8Express5800/320Lb System Release Notes

6. Cautions when running on-line update of the system BIOS

The mouse and keyboard may stop responding temporarily when running the on-

line system BIOS update from the “ft server utility”, or the “NEC ESMPRO

Manager”. They will automatically be restored after the updating of the system

BIOS is completed.

7. Cautions regarding status lamps of the PCI modules during

HDD failure

When a failure of an internal HDD of the PCI module occurs, in some instances,

the status lamps of both PCI modules will turn amber, and the duplication of the

modules will become broken.

In such an occurrence, exchanging the failed HDD, and re-mirroring the HDD can

rectify the problem. Status lamp2 of the PCI modules will change to green, and the

duplication of the modules will be enabled.

Refer to the User’s Guide for details of each process.

* Refer to the following chapters of the User’s Guide regarding how to

identify the faulty HDD.

1) [2 General Description]-[NAMES AND FUNCTIONS OF

COMPONENTS]-[LEDs]-[Hard Disk LED]

2) [3 Windows Setup and Operation]-[DISK OPERATIONS]-

[Replacing Failed Hard Disk Drives]-[How to Locate Failed Disks]

* Refer to the following chapter of the User’s Guide regarding the re-

mirroring. procedure.

1) [3 Windows Setup and Operation]-[DISK OPERATIONS]-[Replacing

Failed Hard Disk Drives]-[Procedures to Replace Failed Disks]

8. Notes during BMC FW update service

The following error event may be recorded in the system log if the system is the

amount of load is relatively high.

Source:BMC FW Update Service

Event ID:1

Description: Illegal data file.

The "bmcfg.inf" file is illegal.

(Error Code. = 81)

This event log is outputted if the update data is not specified properly when BMC

firmware update is performed from NEC ESMPRO Manager or ft server utility.

However, in rare instances, it is outputted improperly when the amount of load is

relatively high.

If this event log is outputted when BMC firmware update is not performed, ignore

it since the system has no problem.

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