NEC SuperScript 4200N Manual técnico

ONLINE USER’S GUIDE

SUPERSCRIPT 4200N

February, 1999

Click here to go toTable of ContentsClick here to go to Index

ii SuperScript 4200N — User’s Guide

Proprietary Notice and Liability Disclaimer

The information disclosed in this document, including all

designs and related materials, is the valuable property of

NEC Technologies and/or its licensors, as appropriate,

reserve all patent, copyright and other proprietary rights to

this document, including all design, manufacturing,

reproduction, use and sales rights thereto, except to the

extent said rights are expressly granted to others.

The NEC Technologies product(s) discussed in this document

are warranted in accordance with the terms of the Limited

Warranty Statement accompanying each product. However,

actual performance of each such product is dependent upon

factors such as system conﬁguration, customer data and

operator control. Since implementation by customers of each

product may vary, the suitability of speciﬁc product

conﬁgurations and applications must be determined by the

customer and is not warranted by NEC Technologies.

To allow for design and speciﬁcation improvements, the

information in this document is subject to change at any time

without notice. Reproduction of this document or portions

thereof without prior approval of NEC Technologies is

prohibited.

Microsoft, Windows, Windows 95, Windows 98,

Windows NT, Windows for Workgroups, and MS-DOS are

registered trademarks of Microsoft Corporation.

Adobe PostScript

3 is a trademark of Adobe Systems

Incorporated.

All other product, service, brand, or trade names used in this

publication are the trademarks or registered trademarks of

their respective companies or organizations. NEC disclaims

any responsibility for specifying which marks are owned by

which companies or organizations.

NECTechnologies, Inc.

1250 N. Arlington Heights Rd.

Itasca, IL 60143

NEC Corporation

7-1 Shiba 5-Chome, Minato-Ku

Tokyo 108-01, Japan

iii

USING THIS GUIDE

This user’s guide includes the information you need to

operate and maintain your NEC SuperScript™ 4200N

printer. The chapters in this guide are described below.

Chapter 1,“Features”

Describes SuperScript printing capabilities, printer options,

settings, and operating requirements.

Chapter 2,“Getting Started”

Describes how to assemble your printer, print a test page,

connect the printer to your computer or network, and begin

printing your documents.

Chapter 3,“Printer Options”

Provides instructions for installing and using printer options,

including Paper Tray 2, the Legal Tray, and SIMM.

Chapter 4,“Printer Drivers”

How to install and use software on your computer to select

printer settings and monitor printer status.

Chapter 5,“The Operator Panel”

Describes how to use the operator panel to change printer

settings and perform other tasks.

Chapter 6,“Web Printing Setup”

Provides instructions for system administrators to set up Pull

Printing and PrintAgent™ software on your network.

Chapter 7,“Network Setup”

Provides instructions for system administrators to set up

network printing over NetWare, TCP/IP, EtherTalk,

Windows 3.x and above, Windows NT 4.0, and NetBEUI/

NetBIOS.

Chapter 8,“Maintaining Your Printer”

Gives a schedule and instructions for performing routine

maintenance tasks that will keep your printer operating

efﬁciently.

Chapter 9,“Troubleshooting”

Shows how to diagnose and respond to operating difﬁculties,

including paper jams, printer errors, and print quality

problems.

Chapter 10,“Technical Support”

Tells how to contact NEC for service, support, and supplies

for your printer. Also provides information about the

SuperScript 4200N Limited Warranty and obtaining service

contracts.

Appendix A,“Printer Speciﬁcations”

Provides detailed information about printer operations.

Appendix B,“Media Speciﬁcations”

Information for using different media in your printer.

Appendix C,“Safety Information”

Information about safety precautions.

Appendix D, “Moving Your Printer”

Important instructions for safely moving, repacking, and

shipping the printer.

Index

All the subjects in this User’s Guide are listed in the index with

their page number.

iv SuperScript 4200N — User’s Guide

CONTENTS

Click on a page number to automatically display that page.

USING THIS GUIDE iii

CHAPTER 1: FEATURES 1

Overview 1

SuperScript 4200N Highlights 1

Printer Options 1

Your Starting Point 1

System Requirements for Print Clients 1

Supported Network Environments 2

Cabling Requirements 2

Energy Saving 2

SuperScript 4200N CD 2

Printing Software for Windows Clients 2

Printing Software for Macintosh Clients 3

4200N Printer Web Pages 3

Paper Handling and Special Media 3

SuperScript 4200N Settings 5

Printer Settings 5

Using the Printer Operator Panel 5

Using Printer Drivers 5

PostScript 3 Features 5

Color Processing 5

Watermarks 6

Paper Handling 6

Graphics 6

PostScript Options 6

Device Options 7

Working with

Fonts In Windows 7

PostScript 3 Font Settings 7

CHAPTER 2: GETTING STARTED 9

Overview 9

Safety Instructions 9

Selecting a Location 9

Unpacking 10

Checking Printer Contents 11

Identifying Printer Parts 12

Front View 12

Front Internal View 12

Back View 12

Back Internal View 12

Top Internal View 12

Installing the Belt Cartridge 14

Installing the

Fuser Oil Bottle and Fuser Cleaning Roller 15

Installing the Toner Modules 16

Loading The Paper Tray 17

Printing a Startup Page 18

Connecting the

Printer to Your Computer or Network 19

Connecting the 4200N as a Local Printer 19

Connecting the 4200N as a Network Printer 19

Printing with the 4200N Printer 20

Easy/Local Setup for Windows 95/98 and

Windows NT 4.0 Clients 20

Easy/Local Setup for Windows 3.1x Clients 20

Printing a Document from Your Application 20

Quick Web Printing with

the 4200N Network Printer 20

Setting the Printer’s IP Address 20

Installing the Driver 21

Printing Envelopes 21

Printing on Thick Paper 22

Printing Transparencies 22

Printing Labels 23

vi SuperScript 4200N — User’s Guide

CHAPTER 3: PRINTER OPTIONS 25

Overview 25

Installing the Legal Paper Tray 25

Adding the Paper Tray 2 Unit 26

Adding Memory (SIMM) 28

Installing SIMM 29

CHAPTER 4: PRINTER DRIVERS 31

Overview 31

Installation Options 31

Windows 95/98 31

Printing a Document 32

Accessing a Printer Driver 32

Changing Settings in the Printer Driver 32

Setting Another Printer Driver as Default 32

Windows NT 4.0 36

Installing Printing Software 36

Printing a Document 36

Accessing Printer Properties 36

Accessing Document Properties 36

Changing Settings in the Printer Driver 36

Setting Another Printer Driver as Default 36

Windows 3.1x 39

Installation for Windows 3.1x 39

Printing a Document 39

Accessing the Printer Driver 39

Macintosh 41

Installing Printing Software 41

Choosing the Printer 41

Configuring the PPD 41

Renaming Your Printer 41

Printing 41

Page Setup 41

CHAPTER 5: THE OPERATOR PANEL 43

Overview 43

Operator Panel Features 43

Indicator Lights 43

The Message Display 44

Operator Panel Buttons 45

Using the Menu Tree 46

An Example of Using the Menu Tree 46

Operator Panel Menus 47

Operator Panel Tasks 48

Taking the Printer Offline and Online 48

Setting Media Type 49

Stopping a Job 49

Resetting the Printer 49

Resetting the NIC 49

Restoring Factory Defaults 49

Printing 4200N Information Pages 49

Resetting Usage Reports 49

TCP/IP Setup 49

CHAPTER 6: WEB PRINTING SETUP 51

Overview 51

PrintAgent Remote Printing 51

PrintAgent Pull Printing 51

Secondary File Server 51

Server System Requirements 52

Installation on Secondary File Server 52

Configuring URLs 52

Remote Printing 53

Client System Requirements 53

Easy Remote Printing Setup 53

Remote Printing From Your Desktop 53

Getting Printer Status 54

Getting Help 54

PrintAgent Features 54

PrintAgent Program Menus 54

PrintAgent Window Menus 55

vii

Pull Printing 56

Sending a Job 57

Pull Printing User Settings 57

Plug Ins 58

CHAPTER 7: NETWORK SETUP 59

Overview 59

Setup Options 59

Network Printer Features 60

Network Settings Page 60

Setting The Printer IP Address 61

Resetting the NIC 61

Restoring Factory Default Settings 62

NIC Status Lights 62

Network Administration Page 62

Going to the Network Administration Page 62

Using MAP 63

MAP Operating Requirements 63

Installing MAP 64

Running MAP and Selecting a 4200N 64

Windows Print Clients 64

Installing SuperScript 4200N Printer Drivers 64

TCP/IP Requirements for

Windows Configuration 65

Network Configuration Options 65

TCP/IP Setup in Windows 95/98 and

Windows NT 4.0 65

Windows Peer-to-Peer Printing Setup 66

Moving a Peer-to-Peer Printer 66

Removing Peer-to-Peer Software 66

Setting LPR Printing on an NT Network 67

Shared Printing in Windows 95/98 67

Dynamic Host Configuration Protocol 68

NetWare 4.x and 5.x 69

Using NWADMIN or NWADMN32 69

NetWare 3.x 71

Web JetAdmin 72

Location of Source Files 72

WebJetAdmin Directories and Files 72

Reset Web JetAdmin Discovery 72

UNIX Print Clients 73

Configuring the IP Address on the 4200N 73

Setting Up Your Printing Mode 73

CHAPTER 8:

MAINTAINING YOUR PRINTER 75

Overview 75

Precautions 75

Maintenance Schedule 76

Service Visit Schedule 76

Replacing the Toner Modules 77

Replacing the Fuser Oil Bottle 78

Replacing the Fuser Cleaning Roller 79

Cleaning the Belt Cartridge 80

Replacing the Belt Cartridge 81

Inside the Back Cover 82

Replacing the Fuser Unit 83

Cleaning the Laser Lens 84

Replacing the Ozone Filter 85

Replacing the Toner Collector 85

Cleaning the Outside of the Printer 86

CHAPTER 9: TROUBLESHOOTING 87

Overview 87

Print Quality Maintenance 87

Simple Troubleshooting 87

Printer Messages 87

Preventing Paper Jams 89

Understanding the Paper Path 89

Removing Paper Jams 90

Misfeed Jams 90

Inner Jams 91

viii SuperScript 4200N — User’s Guide

Outer Jams 92

Drum Jams 92

Print Quality 93

Background is Smeared 93

Image Edges are Missing or Peeling 93

Horizontal Jitter 93

Horizontal Ribbing 93

Image Shows Banding, Shadows, or Shifting 93

White Line 93

Vertical Streaks 93

Vertical White Band 93

Black Line 94

Vertical Line 94

Image Staggered Vertically 94

Horizontal Banding 94

Horizontal White Band 94

Toner Spots 94

Mixed Color Image 94

Color Misregistration 95

Toner Streak 95

Mottled Image 95

Shadowing 95

Insufficient Gloss 95

Back of Paper is Stained 95

Missing Print 95

Partial Printing 95

Parallel Printing Problems 96

Nothing Printed 96

Nonsense is Printed 96

Error Messages with Little or Nothing Printed 96

Network Printing Problems 97

Check the Printer Operation 97

Check the Network Settings Page 97

Check other Network Users 97

Review Recent System Changes 97

Check Hardware Connections 97

Check NIC Status Lights 97

Troubleshooting for NetWare 98

Troubleshooting for MacOS 99

CHAPTER 10: TECHNICAL SUPPORT 101

Overview 101

Assistance Nearby 101

Help From Within Your Company 101

Help From Your Dealer 101

NEC Technical Support 101

How to Contact NEC 101

Ordering Supplies 102

NEC Warranty and Service 103

NEC Service Contracts 103

SuperScript 4200N Printer Limited Warranty 103

Warranty Period 103

Warranty Coverage 103

Warranty Support 104

Obtaining Warranty Service 104

Limitation of Damages

and Implied Warranties 104

APPENDIX A:

PRINTER SPECIFICATIONS 105

Operating Specifications 105

Paper Handling 106

APPENDIX B:

MEDIA SPECIFICATIONS 107

APPENDIX C:

SAFETY INFORMATION 109

Ozone Emission 109

Laser Safety 109

CDRH Regulations 109

FCC Statement 110

APPENDIX D:

MOVING YOUR PRINTER 111

Moving Your Printer Locally 111

Shipping the Printer 113

Index 117

CHAPTER 1

FEATURES

VERVIEW

The innovative NEC SuperScript™ 4200N network color

laser printer is the best value today for fast color and

monochrome printing. The 4200N delivers high resolution

laser color printing for business presentations and reports

and is adaptable to changing business needs. The SuperScript

4200N network printer includes web-based printing

capability. This allows you to send print jobs to remote

locations, for example, across the building or across the

country. This section describes NEC SuperScript 4200N

features and options that will make it the busiest machine in

your ofﬁce.

SuperScript 4200N Highlights

•Prints from 4 to 8 color pages per minute and up to 16

monochrome pages per minute

•PostScript 3 printing language

•600 x 600 dpi printing is standard

•1200x1200 dpi printing is available when a total of 80 MB

of RAM is installed (96 MB for legal size paper)

•32 MB of RAM standard, extendable to 128 MB

•8.5 MB Flash Memory

•Year-2000 compliant

•Network Interface Card (NIC)

•Printer Home Page provides access to web-based

printing software, online Help, and other features.

•Using PrintAgent™ software, conﬁguration and

monitoring can be done from your workstation

•Supports traditional network printing over NetWare,

TCP/IP, EtherTalk, Windows 3.1x and above,

Windows NT 4.0, and NetBEUI/NetBIOS

Printer Options

You can add these features to increase productivity.

•250-sheet standard size Paper Tray 2 Unit

•250-sheet Legal Tray

Your Starting Point

The instructions in this guide assume that you are familiar

with your computer and/or network operating systems, and

that your system is conﬁgured and operating properly.

System Requirements for Print Clients

Windows, Macintosh, and UNIX print clients can send print

jobs to the SuperScript 4200N. System requirements for

Windows and Macintosh print clients are shown below. See

Page 73 for information about UNIX print clients.

Windows Print Clients

•Microsoft Windows 3.1x, Windows 95 and higher,

or Windows NT 4.0

•486 or higher CPU

•CD-ROM drive (optional if connected to a network)

•5 MB of free hard disk space

•8 MB of RAM

•Parallel Port (for local connection)

•Ethernet connection

Macintosh Print Clients

•Mac OS 7.1 or higher

•68040 or higher CPU

•CD-ROM drive (optional if connected to a network)

•5 MB of free hard disk space

•8 MB of RAM

•Ethernet connection

Web-Based Printing Requirements

To use the web-based Pull Printing and NEC PrintAgent

features, you need to have Microsoft’s Internet Explorer 4.01

SP1 web browser. Other requirements are described in

Chapter 6, “Web Printing Setup.”

2 SuperScript 4200N — User’s Guide

Supported Network Environments

The SuperScript 4200N comes with software for using the

printer within several network operating systems.

• Microsoft Windows NT Server 4.0

• NetWare versions 3.x, 4.x, and 5.x

• Macintosh EtherTalk

• Peer to peer printing for Windows 95/98

• World Wide Web

For a network connection, print clients and network

operating systems should be conﬁgured and operating

correctly,. SuperScript 4200N printer drivers must be

properly installed onto the print clients.

Cabling Requirements

You need to provide the following additional hardware to

setup and connect your printer.

• For local connection, an IEEE 1284 compliant parallel

cable.

• For network connection, use a Category 5 network cable

with RJ-45 connectors for 10/100Base-T Ethernet, shown

here.

note:

The network interface card (NIC) automatically

detects whether it’s connected to 10Base-T or 100Base-T.

For better performance, NEC recommends a shielded

CAT5 cable when connecting to 100Base-T networks.

Energy Saving

The SuperScript 4200N printer meets the

requirements of the Environmental

Protection Agency’s Energy Star

Computers program for printers. The

purpose of this program is to promote

the manufacturing and marketing of

energy-efﬁcient ofﬁce automation equipment, thereby

potentially reducing combustion-related pollution. (The

Energy Star emblem does not represent EPA endorsement of

any product or service.)

UPER

CRIPT

4200N CD

The

SuperScript 4200N CD

that comes with your printer

provides three options for installing printer drivers and

printing utilities in Windows.

• Easy/Local Setup

• Custom/Network Client Setup

• Administrator Setup

Choose the one that best suits your needs.

Printing Software for Windows Clients

Easy/Local Setup

Use this option to quickly install the basic printing tools for

your operating system. This is appropriate if you are

connected to a SuperScript 4200N from the parallel port.

Using this option, you can install

•PostScript 3 printer driver using Microsoft’s Image Color

Matching technology

• PostScript 3 printer driver using NEC’s Image Color

Matching method

• Adobe Acrobat Reader 3.01

• Onlinedoc.pdf—A

User’s Guide

you can view online, or

print out

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