NEC DIRECTION SP - SERVICE Manual de usuario

First Printing — August 1998

NEC Computer Systems Division

Packard Bell NEC, Inc.

1 Packard Bell Way

Sacramento, CA 95828-0903

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER

The information disclosed in this document, including all designs and related

materials, is the valuable property of NEC Computer Systems Division, Packard

Bell NEC, Inc. (hereinafter “NEC CSD”) and/or its licensors. NEC CSD and/or

its licensors, as appropriate, reserve all patent, copyright and other proprietary

rights to this document, including all design, manufacturing, reproduction, use,

and sales rights thereto, except to the extent said rights are expressly granted to

others.

The NEC CSD product(s) discussed in this document are warranted in accordance

with the terms of the Warranty Statement accompanying each product. However,

actual performance of each such product is dependent upon factors such as system

configuration, customer data, and operator control. Since implementation by

customers of each product may vary, the suitability of specific product

configurations and applications must be determined by the customer and is not

warranted by NEC CSD.

To allow for design and specification improvements, the information in this

document is subject to change at any time, without notice. Reproduction of this

document or portions thereof without prior written approval of NEC CSD is

prohibited.

As an ENERGY STAR partner, NEC Computer Systems Division (NEC CSD) has determined that this

product meets the ENERGY STAR guidelines for energy efficiency.

FaxFlash is a service mark of NEC Computer Systems Division, Packard Bell NEC, Inc.

Direction is a trademark of Packard Bell NEC, Inc.

NEC and MultiSync are registered trademarks of NEC Corporation, used under license.

ENERGY STAR is a U.S. registered trademark.

All other product, brand, or trade names used in this publication are the trademarks or registered

trademarks of their respective trademark owners.

Contents iii

Contents

Using This Guide

Text Conventions...................................................... xiii

Related Documents................................................... xiv

1 Introducing Your Computer

Front Features .......................................................... 1-2

System Controls and Lamps................................. 1-3

Diskette Drive A.................................................. 1-4

CD-ROM/DVD Drive ......................................... 1-5

Back Features........................................................... 1-7

External Connectors............................................. 1-9

Power Supply Features ............................................. 1-11

Zip Drive.................................................................. 1-12

Speakers................................................................... 1-13

Mouse ...................................................................... 1-14

2 Using Your Computer

System Operation ..................................................... 2-2

Starting Up.......................................................... 2-2

Shutting Down..................................................... 2-3

Setting the Date and Time.................................... 2-4

Using Diskettes.................................................... 2-4

Using CDs........................................................... 2-6

Handling Compact Discs................................. 2-6

Loading a CD................................................. 2-8

Removing a CD.............................................. 2-8

Using Your System’s Audio Functions................. 2-8

Setting Power Management.................................. 2-8

Protecting Your System ....................................... 2-9

Setting a Password.......................................... 2-10

Using a Password ........................................... 2-11

Productivity.............................................................. 2-11

iv Contents

Saving Your Work............................................... 2-11

Backing Up Your Work....................................... 2-12

Printing a Document............................................ 2-12

Display Properties .................................................... 2-13

System Care ............................................................. 2-15

Protecting Your System From Damage................. 2-15

Keeping Your System in Good Condition ............. 2-16

Moving or Shipping Your System ........................ 2-17

Online Documentation............................................... 2-18

Where to Go From Here............................................ 2-18

3 Understanding System Features

Standard Features..................................................... 3-1

System Chassis......................................................... 3-2

System Board Components ....................................... 3-2

Processor............................................................. 3-2

Drive Interfaces................................................... 3-2

Ports.................................................................... 3-3

System Memory................................................... 3-3

Intel Xcelerator Multifunction Controller.............. 3-3

Flash ROM.......................................................... 3-3

Plug and Play ...................................................... 3-4

Graphics and Multimedia Features....................... 3-4

Accelerated Graphics Port (AGP) Interface..... 3-4

Video Support ................................................ 3-5

Audio ............................................................. 3-5

Super I/O Controller............................................ 3-5

USB Ports ........................................................... 3-6

Dual IDE Channels.............................................. 3-6

Power-Saving Feature.......................................... 3-6

Options and Upgrades............................................... 3-6

Network Interface Card........................................ 3-7

Modem................................................................ 3-7

Removable Storage.............................................. 3-7

Keyboard............................................................. 3-7

Speakers.............................................................. 3-7

Video................................................................... 3-8

Contents v

4 System BIOS and Utilities

System BIOS and the Setup Utility............................ 4-1

Setup Utility........................................................ 4-2

When to Use Setup ......................................... 4-2

How to Start Setup ......................................... 4-3

How to Use Setup........................................... 4-3

Maintenance Menu .............................................. 4-4

Main Menu.......................................................... 4-4

Advanced Menu................................................... 4-7

Peripheral Configuration Submenu.................. 4-8

IDE Configuration Submenu........................... 4-10

Floppy Options Submenu................................ 4-13

DMI Event Logging Submenu......................... 4-14

Video Configuration Submenu ........................ 4-15

Resource Configuration Submenu ................... 4-15

Security Menu..................................................... 4-17

How to Set a Password................................... 4-18

How to Disable Password Protection............... 4-19

Power Menu........................................................ 4-20

Boot Menu........................................................... 4-22

Hard Drive Submenu...................................... 4-25

Removable Devices Submenu.......................... 4-25

Exit Menu ........................................................... 4-25

Bios Flash Utility...................................................... 4-27

Video Drivers ........................................................... 4-29

5 Installing Options

Option Installation.................................................... 5-1

Safety Precautions............................................... 5-2

Cover Removal And Replacement............................. 5-3

Removing the Access Cover................................. 5-4

Replacing the Access Cover................................. 5-5

Expansion Boards..................................................... 5-6

Installing an Expansion Board.............................. 5-8

Removing an Expansion Board ............................ 5-11

Memory Upgrade...................................................... 5-12

Removing a DIMM.............................................. 5-14

vi Contents

Installing a DIMM............................................... 5-15

Data Storage Devices................................................ 5-17

Locating Device Slots.......................................... 5-17

Preparing the Device............................................ 5-18

Identifying Device Cables .................................... 5-19

Diskette Drive Signal Cable ............................ 5-19

IDE Signal Cables .......................................... 5-20

System Power Cables...................................... 5-21

Cabling Storage Devices...................................... 5-22

Cabling an IDE Device ................................... 5-22

Cabling an Accessible 5 1/4-Inch Device......... 5-23

Installing Storage Devices.................................... 5-24

Removing the Front Panel............................... 5-25

Removing the CD-ROM/DVD Drive.................... 5-25

Installing a 3 1/2-Inch Device.......................... 5-26

Installing a 5 1/4-Inch Device.......................... 5-32

Replacing the Front Panel ............................... 5-34

External Options....................................................... 5-35

Connecting a Parallel Printer................................ 5-35

Connecting a Serial Device .................................. 5-36

6 Setting System Board Jumpers

Locating the Jumper.................................................. 6-1

Clearing Your Password ........................................... 6-2

Recovering the BIOS ................................................ 6-4

7 24-Hour Information Services

NEC CSD Website................................................... 7-2

NEC CSD FTP Site.................................................. 7-3

NEC CSD Faxflash Service...................................... 7-3

NEC CSD Bulletin Board Service............................. 7-5

Email/Fax Technical Support Service........................ 7-7

NEC CSD Technical Support Services...................... 7-8

8 If You Have a Problem

Problem Checklist..................................................... 8-2

Contents vii

Solutions to Common Problems................................. 8-3

System Problems ................................................. 8-3

Diskette Drive Problems ...................................... 8-5

Monitor Problems................................................ 8-6

Keyboard/Mouse Problems.................................. 8-7

CD-ROM/DVD Drive Problems .......................... 8-7

Speaker Problems................................................ 8-8

Microphone Problems.......................................... 8-8

Getting Help............................................................. 8-8

Getting Help From Your Company....................... 8-9

Getting Help From Your NEC CSD Dealer.......... 8-9

Getting Help From NEC CSD

Technical Support............................................... 8-9

NEC CSD Warranty/Non-Warranty

Repair Service.................................................... 8-10

Battery Replacement................................................. 8-10

A Setting Up a Healthy Work Environment

Making Your Computer Work for You...................... A-1

Arrange Your Equipment.......................................... A-3

Adjust Your Chair .................................................... A-4

Adjust Your Input Devices........................................ A-6

Adjust Your Monitor ................................................ A-8

Vary Your Workday................................................. A-10

Preexisting Conditions and Psychosocial Factors....... A-11

Checking Your Comfort: How Do

You Measure Up?.................................................... A-12

Checking Your Chair........................................... A-12

Checking Your Keyboard..................................... A-12

Checking Your Mouse ......................................... A-12

Checking Your Monitor ....................................... A-12

Checking You...................................................... A-13

B System Specifications

Standard Features..................................................... B-1

Processor............................................................. B-1

viii Contents

Second Level Cache............................................. B-2

Memory............................................................... B-2

Chipset................................................................ B-4

Intel 82443EX PCI/AGP Controller (PAC)..... B-4

Intel 82371EB PCI ISA

IDE Xccelerator (PIIX4E) ............................. B-5

Accelerated Graphics Port (AGP).................... B-7

Universal Serial Bus (USB) Support .................... B-7

IDE Support........................................................ B-8

Super I/O Controller............................................ B-8

Serial Port ........................................................... B-8

Parallel Port......................................................... B-9

Diskette Drive Controller..................................... B-9

Keyboard and Mouse........................................... B-9

Interrupt Requests (IRQs).................................... B-10

Audio Support..................................................... B-10

Audio Subsystem............................................ B-11

Audio Connectors........................................... B-11

CD-ROM Audio Connector ............................ B-11

Expansion Slots................................................... B-11

BIOS................................................................... B-11

Monitor Support.................................................. B-12

Power Supply...................................................... B-12

Power Consumption........................................ B-13

DC Voltage .................................................... B-13

Environmental Specifications.................................... B-14

Ambient Temperature .......................................... B-14

Humidity ............................................................. B-14

C System Board, Connectors, and Error Messages

System Board ........................................................... C-1

Connectors ............................................................... C-2

Rear Panel Connectors......................................... C-3

Internal Connectors.............................................. C-4

Error Messages......................................................... C-6

Beep Codes............................................................... C-10

Contents ix

List of Tables

Quick Reference to Information About

Your Computer........................................................ 2-19

Sample Memory Configurations................................ 5-14

System Board Jumper Settings.................................. 6-2

Acceptable DIMM Options....................................... B-2

Sample Memory Configurations................................ B-3

Interrupt Assignments............................................... B-10

Input Requirements................................................... B-12

Output DC Load Requirements................................. B-13

System Board External Connectors ........................... C-3

System Board Internal Connectors............................. C-4

Beep Codes............................................................... C-11

x Contents

Using This Guide xi

Using This Guide

The NEC Direction SP E-Series User’s Guide provides a

quick reference to information about your computer.

This guide contains the following information:



Chapter 1, Introducing Your Computer, provides a look

at system components. See this chapter to familiarize

yourself with your system.



Chapter 2, Using Your Computer, explains how to start

up and shut down your system, use your system

components, and care for your system.



Chapter 3, Understanding System Features, provides a

quick overview of the various features of your system.



Chapter 4, System BIOS and Utilities, describes the

system BIOS Setup utility program and other utilities

you can use to configure your system. This chapter

provides detailed information about BIOS settings,

including security and power management parameters.



Chapter 5, Installing Options, provides installation

instructions and in some cases, removal procedures for

the options.



Chapter 6, Setting System Board Jumpers, provides

information on changing jumper settings when

reconfiguring your system.



Chapter 7, 24-Hour Information Services, lists the

services available to you for information and help, and

describes how to access the services.

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