MTS Systems Evolve Manual de usuario
®
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Quick Reference Guide
From your
Evolve Prepaid
phone
From your
Home phone
or when you
are in another
province
From a personal
computer
Account
Management #TALK (#8255) 1 888 283-1873
mts.ca/myevolveaccount
Adding air-
time with
credit card
#TALK (#8255)
or
#TIME (#8463)
1 888 283-1873
or
1 877 629-8646
mts.ca/myevolveaccount
Adding air-
time with
debit card
mts.ca/myevolveaccount
Instant access
to adding
airtime
#ADD (#232)
mts.ca/myevolveaccount
Customer
Service 611
225-5687
(CALLMTS) or
1 800 806 5819
Prepaid Airtime Vouchers
Prepaid airtime vouchers are available from:
• MTS Connect stores and select MTS Dealers
• CIBC automatic bank machines
• Convenience stores such as 7-Eleven and Mac’s
• Gas stations such as Petro-Canada and Shell
• Other outlets including Best Buy, Future Shop, Canada Post
outlets, Shoppers Drug Mart, London Drugs and Wal-Mart
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Evolve®Prepaid Cellular . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting Started is Easy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Tracking Your Account Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keeping Your Account Active . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
My Evolve Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Evolve Auto Top-Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Prepaid Airtime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Airtime Voucher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Prepaid Plans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Getting and Applying Prepaid Airtime . . . . . . . . . . . . . . . . . . . . . 9
Credit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Debit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Applying Prepaid Airtime Voucher . . . . . . . . . . . . . . . . . . . . 10
Airtime Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using My Evolve Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Logging in to My Evolve Account . . . . . . . . . . . . . . . . . . . . . . . . 12
Forgetting Your My Evolve Account Password . . . . . . . . . . . . . . 13
Using Your Phone Across Canada . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Coverage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Table of Contents
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Free Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Your Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Call Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Conference Calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
International Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Prepaid Cellular Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Text Messaging Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Text Bundles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Pay-Per-Use Text, Text to email, International Text Rates . . . . . 21
Mobile Web Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
How to Download Ringtones, Screensavers and More . . . . . . . 22
Media Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Directory Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Emergency Services Enhanced E-911 Service . . . . . . . . . . . . . . . . . 23
Enhanced E-911 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Message Relay Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Cell phone Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Texting During an Emergency. . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Last Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Terms of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Table of Contents
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Welcome to Evolve®Prepaid.This guide will help you love
your phone!
With Evolve Prepaid Cellular you are in control! You pick your plan,
your features, and how you manage your account, whether over the
phone or over the Internet.
With Evolve there’s:
• No contracts
• No credit checks
• No monthly bills
For specific details about your phone, please refer to your handset
manufacturer’s guide.
Evolve Prepaid Cellular
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1. Attach your battery and charge your phone for 24 hours.
2. Activate your new phone by calling 1 800 806-5819 from any
phone, other than your Evolve Prepaid Cellular phone. Make sure
to have a pen and paper ready.
3. One of our customer care representatives will assist you in
programming your phone and will activate it.
4. If you are a new customer to Evolve Prepaid Cellular, you may
receive an activation airtime credit. This credit is for new
accounts only, and will be applied at the time of activation.
5. You are now ready to go.
Note: Activation and programming of your phone is free through a call to
1-800-806-5819. If you would rather activate your phone in person, please
contact one of our wireless dealers. Activation and programming at a dealer
location is subject to a dealer activation charge (approximately $25).
Getting Started is Easy
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Tracking Your Account Balance
Check your balance, expiration date and rate plan at any time by:
• dialing #TALK (#8255) from your cell phone
• calling 1 888 283-1873 from a landline phone
• visiting mts.ca/myevolve account
Keeping Your Account Active
To ensure that you don’t lose your minutes, it is important to check
your account balance often, and to add airtime to your account
before your balance expires.
Please remember the following tips:
• If you don’t top up your account before your balance expires,
you will lose all the money on your account.
• If your account balance is $0 for 180 days in a row, your service
will be disconnected. You can always sign up again by visiting
an MTS Dealer, but you will get a new number.
• If your balance reaches $0 while you are on a call, your call will
end, and your phone service will be inactive until you top up
your account.
Your Account
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My Evolve Account (mts.ca/myevolveaccount)
My Evolve Account is a free online service that allows you to manage
your Evolve Prepaid account over the Internet. With this service
you’ll be able to:
• top up your Prepaid account using a
– credit card
– debit card
– airtime voucher/virtual PIN
• change your rate plan (after topping up your account)
• activate features
• update personal information
• top up your account automatically
For more information on how to use My Evolve Account, please turn
to page 12 for details.
New! Evolve Auto Top-Up
With Evolve Auto Top-Up, you will never have to remember to top-
up your minutes again!
Set up your account in one of two ways:
• Top up whenever your balance dips below $5
OR
• Top up on a certain day of the month every month
Visit mts.ca/myevolve account to try it out today
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Airtime Vouchers
Evolve airtime is available in three convenient amounts and each
has its own expiry date.
Denominations Expiry Dates
$15 30 days
$30 60 days
$60 90 days
Prepaid Airtime
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All rates are per minute. Rates subject to change without notice. Anytime 60 is only available when adding a $60 airtime voucher.
Prepaid Plan Anytime 15/30 Anytime 60 Evenings &
Weekends
For $15 you get Up to 40
anytime minutes
Up to 60
anytime minutes
Up to 750
evening &
weekend minutes
Rates Daytime 36¢ 25¢ 38¢
(8 am to 8pm)
Evenings 36¢ 25¢ 2¢
(8 pm to 8am)
Weekends 36¢ 25¢
2¢
(Friday 8 pm to
Monday 8 am)
Canadian Long
Distance calls origi-
nating in Canada
(LD and airtime)
36¢25¢ 38¢
U.S. Long Distance
calls originating in
Manitoba (LD and
airtime)
50¢50¢50¢
Included Features
• My Evolve Account Online Account Management
• Auto Top Up automatic credit card top up
• Call Display
• Call Waiting
• Voice Mail
• Conference Calling
• Free incoming text messages
Prepaid Plans
With a variety of rate plans available, you choose the Evolve Prepaid
Plan that meets your calling needs.
Please visit mts.ca/evolve for current prepaid plan rates.
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Otros manuales para Evolve
1
Tabla de contenidos
Otros manuales de Teléfono móvil de MTS Systems
