Motorola AIR-TRAK Manual de usuario

AIR-TRAK®

HANDSET

SET-UP

GUIDE

Air-Trak® Handset Set-up Guide

Page 2 of 13

Table of Contents

Stage I - Phone. Preparation

Step 1 - Charge battery ---------------------------------------------- Page 5

Step 2 - Enable security ---------------------------------------------- Page 5

Step 3 – Set correct date ---------------------------------------------- Page 5

Step 4 - Set GPS privacy ---------------------------------------------- Page 6

Step 5 - Test GPS receiver ---------------------------------------------- Page 6

Step 6 - Remove unneeded Java programs ----------------------------- Page 6

Step 7 - Update phone number on Line 1 ----------------------------- Page 7

Stage II – Application Assignment

Step 1 – Submit list of phones to Air-Trak ----------------------------- Page 8

Step 2 – Air-Trak assigns application ------------------------------------- Page 8

Stage III – Application Download and Installation

Step 1- Download Air-Trak ---------------------------------------------- Page 9

Step 2- Install Air-Trak ---------------------------------------------- Page 9

Stage IV – Application Activation

Option 1 - Auto-Activation ---------------------------------------------- Page 10

Option 2 - Manual Activation ---------------------------------------------- Page 11

Stage V - Phone Properties Update

Step 1 – Set up Power-up ---------------------------------------------- Page 12

Step 2 – Create Shortcut ---------------------------------------------- Page 12

Stage VI - Track your phone

What’s next? ---------------------------------------------- Page 13

Air-Trak® Handset Set-up Guide

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Before you begin:

There are a few requirements your phone needs in order to track.

Application Minimum Requirement:

 Fully charged battery

Application Provisioning Requirements:

 Network Carrier: Sprint Nextel

 Data access plan

 IP address, preferably public IP address

 Air-Trak plan from Sprint Nextel

Activation Requirements:

 Active Phone number

 Air-Trak account ID

 Activation code

Phone menu and navigation controls:

This guide makes references to various phone menu control and navigation keys. Please review

the figure on the following page for an explanation of the control keys you will need to use during

the Air-Trak installation process.

 The idle screen, also known as main or home screen, is referenced. To access the idle

screen, press the red end/home key (hang-up key) one or more times until “NEXTEL” and the time

and date appear.

 The cursor key, also known as the navigation key, is used to scroll up and down the menu

choices.

 The soft keys are used to perform the actions displayed in the lower left and right corners of

the screen; these actions will change with various screen displays and menus.

Air-Trak® Handset Set-up Guide

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Key controls on a Motorola iDEN phone

Air-Trak® Handset Set-up Guide

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Stage I – Phone Preparation

Objective: Before installing and running the tracking application on your phone, some

preparation is required to configure the handset. The following steps will guide you through the

process of making you handset ready to receive and run the Air-Trak application.

Step 1 - Charge battery

1- Remove the battery door.

2- Insert the top of the battery into the battery area.

3- Replace the battery door and press it gently until you hear a click.

4- Plug the phone’s charger into an electrical outlet.

5- Plug the other end of the charger into the accessory connector.

6- Proceed on once the battery is fully charged.

Step 2 - Enable security setting

1- From the idle screen, press the menu button.

2- Scroll to Net and press OK.

3- If the phone prompts you with the message ‘security is not enabled’ proceed with enabling

security.

4- If the phone does not prompt you with the message ‘security is not enabled’ proceed with the

following steps.

a. Press and hold the menu key down until you get Browser Menu on the screen.

b. Scroll down to Advanced and press OK.

2- Scroll to Restart UP Browser and press OK. If the phone does not ask you to enable

security, then security has been enabled.

Step 3 - Verify that the phone date and year settings are correct

1- From the idle screen, press the menu button

2- Scroll to Settings and press OK.

3- Scroll to Display/Info and press OK.

4- From Display/Info, scroll to Clock and press OK.

5- Verify that the Year value is correct.

6- If the Year is not correct, proceed as follow:

a. Scroll to Year and press OK.

b. Use the DELETE soft key to backspace over the incorrect value.

Air-Trak® Handset Set-up Guide

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c. Use the numeric keypad to enter the correct year.

d. Press OK when finished.

Note: Your phone may obtain date and year from the network, making their values not editable.

Step 4 - Set GPS privacy to unrestricted

3- From the idle screen, press the menu button.

4- Scroll to GPS and press OK.

5- Scroll to Privacy and press OK.

6- Scroll to Unrestricted and press OK.

Step 5 - Test the GPS receiver

1- From the idle screen, press the menu button.

2- Scroll to GPS and press OK.

3- Scroll to Position and press OK.

4- Press the Rfrsh soft key. The screen will display Scanning For Satellites.

5- Once the GPS has acquired a fresh position, the screen will displaythe position information.

Notes:

1- To complete this task, the phone must be visible to GPS satellites. Ideally, the phone

must be outdoors, with an unobstructed view of the sky. If the handset is in a vehicle or

in a building, it is always better to place it near a window.

2- GPS date and time are displayed in Greenwich Mean Time (GMT) rather than your

local time.

Step 6 - Remove unneeded Java programs

By removing unneeded applications, you simplify both the Java Apps menu and the process of

running Air-Trak. Furthermore, you free up space to store data if and when your phones goes out of

coverage. Please do not remove Download Apps and Java System for they are required to

download and run the Air-Trak application on your phone. Please follow these steps to remove

unwanted Java applications:

1- From the idle screen and press the menu button.

2- Scroll to Java Apps and press OK.

3- Scroll to the application you want to remove and press the menu key.

4- Scroll to Deinstall or Remove and press OK.

5- A confirmation screen displays. Press Yes.

6- A warning screen displays. Press OK.

7- A progress screen will display. When your phone has finished removing the application,

Air-Trak® Handset Set-up Guide

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press the Done soft key.

8- Repeat the last 7 steps as many times as necessary.

Step 7 - Update phone number on Line 1

There are 2 methods to update Line 1 on your handset. The first one consists of calling the phone

number, which willautomaticallypopulate Line 1 with the provisioned phone number. You can also

complete this update byfollowing these steps:

1- From the idle screen, press the menu button.

2- Scroll to My Info and press OK.

3- The screen will display the phone number that is on Line 1. If the phone number is wrong or

inexistent, follow these steps to update the phone number:

a. Press the Edit soft key.

b. Scroll to Line 1 and press OK.

c. Enter the phone number.

d. Press OK.

Air-Trak® Handset Set-up Guide

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Stage II – Application Assignment

Objective: A major step toward assigning the Air-Trak application to your phones involves Air-

Trak’s Customer Support department. Our team will assign the Air-Trak phone application to

each of your active phones, making it available for download.

Step 1 – Submit list of phone information to Air-Trak

To facilitate the rest of your set-up process, it is highly recommended to submit a list of your

phone numbers with their respective public IP addresses and SIM ID’s. This list can be obtained

directly from your Sprint account representative.

Email your list to support@air-trak.com. If you need any assistance accomplishing this task, please

feel free to call our Customer Support line at 877.247.8725.

Step 2 – Air-Trak assigns application to phones

Air-Trak Customer Support team will assign the appropriate application to your phones. Upon

completion, you will be able to download the application to each handset.

Air-Trak® Handset Set-up Guide

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Stage III – Application Download and Installation

Objective: At this point, you are ready to download and install the Air-Trak application on your

handset. The following steps will guide you through the download and install processes.

Step 1- Download Air-Trak

1- From the idle screen, press the menu button.

2- Scroll to Java Apps and press OK.

3- Scroll to Download and press OK.

4- During initialization and authentication, Download Apps splash screen will appear first,

followed by the download progress screen. Finally, the Download Apps main menu will be

displayed.

5- Scroll to New Purchases and press OK.

6- Scroll to Air-Trak and press OK.

7- When the AppDetails screen appears, press the GET IT soft key.

8- When the download is complete, a Thank You screen will appear with installation

instructions.

9- Press the EXIT soft key to proceed.

Step 2- Install Air-Trak

1- From the idle screen, press the menu button

2- Scroll to Java Apps and press OK.

3- Scroll to Air-Trak and press OK.

4- Installing Suite screen will show installation progress.

5- Under Grant Access? screen, you will see the message “Air-Trak Requests App Auto

Invocation Permissions”

6- Press the Grant soft key.

7- Grant Request screen will display, scroll to Always and press OK.

8- Installing Suite screen will show install progress.

9- Once the installation is complete, press the Done soft key.

10- Air-Trak icon should now be listed under Java Apps menu.

Air-Trak® Handset Set-up Guide

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Stage IV – Application Activation

Objective: You have download and installed Air-Trak application to your phone. You are now

ready to activate Air-Trak service on Air-Trak system.

There are 2 activation options available to you:

 Manual activation: The phone prompts you to key in activation data before it registers on

Air-Trak system. Air-Trak Customer Support team provides activation data when you set

up your account.

 Auto-activation: The application will acquire information from the handset autonomously

during launch. The phone will then send this information to the Air-Trak servers and

your phone numbers with their respective SIM ID’s and IP addresses to Air-Trak (see

Stage II, Step I for more details.) This activation mode is also known as NCAAP

Activation. If auto-activation fails, an error will be generated and you will be required to

perform a Manual activation.

Option 1 – Auto-Activation

1- From the idle screen, press the menu button.

2- Scroll to Java Apps and press the OK soft key.

3- Scroll to AirTrak and press the OK soft key.

4- Air-Trak logo will be displayed on the screen for 3 seconds.

5- A Sending Activation Information… progress bar will display.

a. If auto-activation is successful:

i. Air-Trak main menu screen will be displayed.

ii. Place the phone in a location that has a clear view of the sky.

b. If the activation is not successful:

i. An error message will show up asking you to proceed with manual

activation.

ii. Press DONE soft key.

iii. At the prompts, enter the following information obtained from Air-Trak:

 PTN all phone number 10 digits

 Account ID

 Activation Code

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