Motorola XT2155 Manual de usuario

User Guide

MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered

trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,

Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.

Certain features, services and applications are network dependent and may not be available in all areas;

additional terms, conditions and/or charges may apply. Contact your service provider for details.

All features, functionality, and other product specifications, as well as the information contained in this help

content, are based upon the latest available information and believed to be accurate at the time of release.

Motorola reserves the right to change or modify any information or specifications without notice or

obligation.

Some images in help content are examples only.

You can also read this help on your phone at Settings > Help.

Contents

Set up phone 1

About your hardware 1

Insert and remove SIM and SD cards 2

Copy data from old phone 4

Manage dual SIMs 6

Set up voicemail 7

Set up email 7

Prepare for emergencies 9

Make it yours 10

Learn the basics 11

About your home screen 11

About your lock screen 12

New to Android? 13

If this is your first smartphone 13

If you had an iPhone 14

About your Google account 15

Status bar icons 16

Phone terms you should know 20

Get around on your phone 22

Learn gestures 22

Move between apps and screens 23

Use quick settings 24

Turn screen off and on 27

Adjust volumes 27

Frequently used tools 29

Turn flashlight on and off 29

Control phone with your voice 29

Get directions to a location 29

Use clock and weather widget 30

Manage time spent on your phone 32

Work with text 34

Use onscreen keyboard 34

Cut, copy, paste text 35

Use voice typing 36

Fill in forms automatically 36

Personalize your phone 37

Home screen 37

Change wallpaper 37

Customize your Favorites tray 37

moto e20 iii

Add shortcuts or folders 37

Remove shortcuts or folders 38

Remake your home screen with launchers 38

Lock screen 40

Use a screen saver 40

Sounds 41

Set ringtones 41

Avoid interruptions with Do Not Disturb 42

Stop phone from speaking 44

Other sound settings 46

Silence “Hello Moto” during power up 46

Turn off charging sounds 46

Apps 47

About your apps 47

View notifications 51

Manage your apps 53

Install or update apps 53

Manage or delete apps 55

Protect against harmful apps 57

Search and browse 58

Search the web 58

Search your phone 59

Browse websites 60

Text messaging 62

About text and multimedia messages 62

Read, send, manage text messages 62

Add attachments 64

Save attachments from text message 65

Turn group messaging on or off 65

Change default messaging app 65

Control notifications for text messages 66

Change text message reply to incoming calls 66

Email 67

Read, send, manage emails 67

View email attachments 68

Add email signature 69

Control email notifications 69

Calendar app 70

About the calendar 70

Find calendar events 70

moto e20 iv

Create and manage events 71

Control notifications for calendar events 71

Clock app 73

Set alarms 73

Use timer or stopwatch 73

Set date and time 74

Calls, contacts, voicemail 76

Phone calls 76

Answer calls 76

Make calls 77

During a call 78

Make video calls 79

Make conference calls 80

Block calls and texts 80

Turn call waiting on and off 81

View and delete call history 82

Make emergency call from locked phone 83

Contacts 84

Add contacts 84

Edit or delete contacts 85

Star your favorite contacts 86

Sort contacts 86

Share contacts 87

Voicemail 88

Use voicemail 88

Send all calls from contact to voicemail 89

Photos and videos 90

Take photos 90

Take screenshots 92

Record videos 92

Record your screen 93

Adjust photography settings 94

Adjust other camera settings 96

Delete photos and videos 97

Edit photos and videos 97

Find, share, upload 98

Find photos and videos 98

Share photos and videos 99

About wireless sharing 99

Upload photos and videos 101

Music 103

moto e20 v

Listen to radio 103

Listen to music 104

Transfer music files 104

Connect a MIDI device 105

Battery 107

Charge phone 107

Extend battery life 107

Use battery saving modes 108

Show battery percentage in status bar 109

Storage 110

About storage options 110

Manage phone storage 110

Manage SD card 111

Find downloaded files 113

Recover recently deleted files 114

Upload music to cloud 114

Scan documents and make copies 115

Network and internet 116

Connect to Wi‑Fi networks 116

Use Airplane mode 117

Control data usage 117

Share your internet connection 119

Connect to VPNs 122

Connected devices 123

Connect with Bluetooth 123

Connect with Wi-Fi Direct 125

Cast screen or media to TV 125

Share files and links with nearby Android phones 127

Transfer files between phone and computer (USB) 128

Print from your phone 130

Other settings 131

Apps & notifications 131

Change app settings 131

Choose how apps notify you 132

Display 135

Adjust screen brightness 135

Use Dark theme 135

Adjust screen colors at night 135

Change screen timeout 136

Stop automatic rotation 136

Choose color mode 137

moto e20 vi

Change font and display size 137

Set lock screen preferences 137

Location 139

Use location services 139

Security 141

About security 141

Protect against harmful apps 142

Be ready to find a lost phone 142

Lock and unlock phone 143

Set screen lock 143

Adjust lock options 144

Unlock with trusted devices 145

Unlock at trusted places 146

Keep phone unlocked while it's on you 147

Use fingerprint security 147

Pin an app screen 149

Accounts 150

Add or remove accounts 150

Change name & info in your Google account 151

Sync apps with your Google account 151

Control what info Google collects 152

Accessibility 154

Visual assistance 154

Hearing assistance 156

Use accessibility shortcuts 157

System 158

Languages & input 158

Customize the keyboard 158

Use multiple languages 159

Gestures 161

Open camera with Power button 161

Change System navigation 161

Swipe fingerprint for notifications 161

Turn flashlight on and off 161

Flip to silence 162

Prevent accidental touches 162

Back up phone 162

About phone 164

Record your IMEI number 164

Find legal and product information 164

moto e20 vii

Fix a problem 165

Hardware issues 165

Phone is slow or unstable 165

Phone feels warm or hot 165

Phone won't turn on 166

Phone restarts or crashes 166

Screen is frozen or won't respond 167

Screen displays wrong colors 168

SD card problems 168

Call and SIM issues 171

Problems making/receiving calls 171

Problems during calls 172

Battery issues 175

Charging problems 175

Battery drains too fast 175

Bluetooth, Wi-Fi, USB issues 177

Bluetooth problems 177

Wi-Fi problems 179

Can't transfer files or connect to computer 180

Account and sign-in issues 182

Forgot unlock code 182

Can't sign in to Google 182

Account sync issues 182

App issues 184

App problems 184

Camera problems 185

Messaging problems 186

Gmail problems 188

Play Store problems 188

Maintenance procedures 189

Update Android software 189

Reset Wi-Fi, cellular data, and Bluetooth 189

Reset phone 190

Get more help 191

Regulatorio (México) 191

moto e20 viii

About your hardware

Hardware diagram

1. Tray for SIM and SD card

2. Proximity sensor

3. Earpiece

4. Front camera

5. Headset jack

6. Google Assistant button

7. Volume up/down button

8. Power button

Set up phone 1

1. LED flash

2. Main camera

3. Depth camera

4. Fingerprint sensor

5. Microphone

6. USB-C port for charging, transferring files, sharing connection with tethered devices.

7. Speaker

Care for your phone

To clean the screen:

•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly

with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough

surfaces.

•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.

To disinfect your phone:

•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.

•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,

including the charging port, headphone jack, microphones and speakers.

•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,

and avoid spraying cleaners directly on the screen.

Insert and remove SIM and SD cards

About the SD card

Your phone supports an optional microSD card up to 1 TB.

The type to buy depends on how you'll format the card:

Set up phone 2

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