Motorola Motoe5 Guía

Start Guide

Welcome

Start Guide

Welcome

This product meets the applicable national or international RF exposure

guidance (SAR guideline) when used normally against your head or, when worn

or carried, at a distance of 5 mm from the body. The SAR guideline includes

a considerable safety margin designed to assure the safety of all persons,

regardless of age and health.

To view the SAR values for your phone, visit https://motorola.com/sar. To view additional

SAR information on your phone, swipe up ^> Settings > System > Legal information > RF

information. To view the information on the web, visit www.motorola.com/rfhealth.

Introduction

Support

This guide provides you with the information you need to get started.

For more information and additional support, please visit

www.t-mobile.com/support where you can:

• Review your phone’s User Manual and troubleshooting FAQs.

• View the latest troubleshooting solutions in the Support Forums

or ask a question of your own.

Account Information

Be sure to access your account at My.T-Mobile.com to check your

minutes, pay your bill, upgrade your phone, change your rate plan,

and contact customer service.

You can also access this account information from your phone from

the T-Mobile app.

From your home screen, tap T-Mobile folder > T-Mobile.

Note: Some content and illustrations may differ from your device

depending on the region, service provider, software version, or OS

version, and are subject to change without prior notice.

Note: This device is not suitable for people who have a visual

impairment due to the touchscreen keyboard.

Service

If you are a new T-Mobile®customer and your service has not

yet been activated, call Customer Care at 1-800-937-8997 and a

T-Mobile Activations representative will assist you. You will need the

following information when activating service:

• Service Agreement and agent code on your Agreement.

• Your name, home address, home phone number, and billing

address.

• Your Social Security number, current driver’s license number,

and date of birth for credit check purposes.

• Your choice of T-Mobile plan and services (see http://www.t-

mobile.com/ for latest plan information).

• Nano SIM serial number and IMEI number (located on the box

barcode label).

Service or use is your agreement to T-Mobile’s Terms and

Conditions. T-Mobile requires Arbitration of Disputes unless,

for new customers, you opt-out within 30-days, or for existing

customers, you previously opted-out. Failure to activate service

within 30-days from purchase will also be considered acceptance.

For details, see T-Mobile’s Terms and Conditions at www.T-Mobile.

com/terms-conditions.

Wi-Fi Calling

Wi-Fi Calling can improve your coverage by allowing you to make

phone calls over a Wi-Fi network (when a Wi-Fi network is available).

To use Wi-Fi Calling, please use the SIM card shipped with your

device. A different SIM card may not work with the Wi-Fi Calling

feature.

Important!

You must also have a 9-1-1 emergency address registered with your

account. Log into your account at http://www.t-mobile.com/.

Go to your profile, click Line Settings and select to edit your E911

Address. Check periodically to ensure your address is always up

to date.

Note: Corporate accounts may require administrator assistance for

9-1-1 Address registration.

To enable/disable Wi-Fi Calling

Swipe up > Settings > Network & Internet > Wi-Fi, then tap

the switch to turn it on.

To change the connection preference for

Wi-Fi Calling

1 Swipe up > Settings > Network & Internet > Wi-Fi.

2 Tap a connection in the list.

T-Mobile Applications

Visual Voicemail

Visual Voicemail lets you view, listen, and save voicemails without

having to call a voicemail system.

From your home screen, tap T-Mobile folder > Visual

Voicemail.

Important!

If this is the first time accessing Visual Voicemail, you may be

prompted to enter a new PIN code and tap Next to activate Visual

Voicemail.

T-Mobile Name ID

T-Mobile Name ID identifies callers, displaying Name, City and

State, even if the caller is not in your contacts list. It is an optional

add-on feature that can be purchased directly from your phone for

an additional monthly charge. A one-time 30-day trial is included

with the phone.

From your home screen, tap T-Mobile folder > Name ID. Follow

the on-screen prompts to get started.

At a Glance

Let’s get started. We’ll guide you through startup and tell you about

your phone.

Volume Buttons

Flash

Front Camera

Speaker

Microphone

Micro

USB/Charger

Back

Camera

Power Button

Press:

Display on/off.

Press & hold:

Phone on/off.

SIM & microSD

Card Slots

(under back cover)

Headset Jack

Remove the back cover

If you need to insert SIM and memory cards (sold separately),

remove the back cover.

Caution: Don’t use tools to remove the cover—doing so may

damage your phone.

Caution: Do not pull the USB port

part to remove the back cover.

Put your finger in the notch at the bottom

corner of the back cover and pry off the

cover.

Take off the back cover.

Put in the cards

Insert the SIM card first, then insert an optional microSD card (sold

separately).

Caution: Make sure you use the correct size SIM card

and don’t cut the SIM card.

Nano SIM

1. SIM

Insert the SIM card first, then insert an optional microSD card (sold

separately).

2. microSD

(optional)

(gold contacts

facing down)

Finish up

Put in the battery and put on the back cover. Connect your charger

to fully charge your phone and turn the power on. Then select your

language and follow the screen prompts to get started.

Charge up & power on.

Press & hold Power until the

screen lights up.

Put in the battery & put on the cover.

Useful apps

When you’re up and running, try these apps to see what you can do

with your new phone.

Find it: Swipe up from the home screen to see all your apps.

• Moto: Explore special features designed to save you time and

make your day easier. Check out display options, actions your

phone can do, and more.

• Camera: Your camera takes crisp, clear photos and videos, but

that’s not all. See features, like professional mode, panorama,

and selfie beautification.

• Play Music: Stream it, buy it, save it, or play it. Listen and

create playlists anytime. And with Moto Display, you can control

playback even when your phone is locked.

• Chrome: Access the internet to shop, search, learn or just

browse.

• Gmail: Connect to all your email accounts and manage them in

one easy place.

• Duo: Make and receive video or audio calls—over Wi-Fi when

it’s available.

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