Motorola Moto g13 Manual de usuario

User Guide

MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered

trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,

Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.

Certain features, services and applications are network dependent and may not be available in all areas;

additional terms, conditions and/or charges may apply. Contact your service provider for details.

All features, functionality, and other product specifications, as well as the information contained in this help

content, are based upon the latest available information and believed to be accurate at the time of release.

Motorola reserves the right to change or modify any information or specifications without notice or

obligation.

Some images in help content are examples only.

To read this help on your phone, go to Settings > Help.

Contents

Set up phone 1

About your hardware 1

Insert and remove SIM and SD cards 2

Copy data from old phone 4

Manage dual SIMs 6

Set up voicemail 7

Set up email 8

Make it yours 9

Learn the basics 10

About your home screen 10

About your lock screen 11

New to Android? 12

If this is your first smartphone 12

If you had an iPhone 13

About your Google account 14

Status bar icons 15

Phone terms you should know 18

Get around on your phone 21

Learn gestures 21

Move between apps and screens 22

Use quick settings 23

Turn screen off and on 25

Turn off phone 26

Capture your screen 27

Take screenshots 27

Record your screen 27

Discover useful tools 29

Turn flashlight on and off 29

Control phone with your voice 29

Get directions to a location 30

Use clock and weather widget 31

Manage time spent on your phone 33

Work with text 36

Use onscreen keyboard 36

Cut, copy, paste text 37

Use voice typing 38

Fill in forms automatically 38

Personalize your phone 39

Home screen 39

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Change wallpaper 39

Use widgets, shortcuts, or folders 39

Arrange apps and control icon's look 43

Allow or prevent home screen rotation 44

Remove Google feed 44

Remake your home screen with launchers 44

Lock screen 46

Use a screen saver 46

Use apps 47

Open, close, switch apps 47

View two apps on screen 47

View notifications 48

About preloaded apps 50

Get, delete, manage apps 55

Install or update apps 55

Manage or delete apps 57

Protect against harmful apps 59

Search and browse 61

Search the web 61

Search your phone 63

Browse websites 63

Text messaging 65

About text and multimedia messages 65

Read, send messages 65

Manage, delete messages 68

Change default messaging app 70

Change text message reply to incoming calls 70

Get text messages on your computer 70

Email 72

Read, send, manage emails 72

View email attachments 73

Preview inboxes from home screen 74

Add email signature 74

Control email notifications 74

Calendar app 76

About the calendar 76

Find calendar events 76

Create and manage events 77

Control notifications for calendar events 78

Clock app 79

Set alarms 79

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Use timer or stopwatch 79

Set date and time 80

Photos app 82

Share photos and videos 82

Upload photos and videos 82

Contacts, calls, voicemail 84

Contacts 84

Add contacts 84

Edit or delete contacts 85

Star your favorite contacts 86

Sort contacts 86

Share contacts 87

Phone calls 89

Answer calls 89

Make calls 90

During a call 91

Make video calls 93

Make conference calls 93

Block calls and texts 93

Turn call waiting on and off 95

View and delete call history 96

Make emergency call from locked phone 97

Voicemail 98

Use voicemail 98

Send all calls from contact to voicemail 99

Music 100

Listen to radio 100

Listen to music 102

Transfer music files 102

Connect a MIDI device 103

Settings 104

Network and internet 104

Connect to Wi‑Fi networks 104

Connect with Wi-Fi Direct 105

Use Airplane mode 106

Control data usage 106

Share your internet connection 107

Add a Private DNS service 110

Connected devices 111

Connect with Bluetooth 111

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Make contactless payments 112

Share or receive with NFC 113

Share files and links with nearby Android phones 114

Transfer files between phone and computer (USB) 116

Cast screen or media to TV 117

Print from your phone 119

About wireless sharing 120

Display 123

Adjust screen brightness 123

Use Dark theme 123

Adjust colors at night 123

Choose color mode 124

Change screen timeout 125

Stop automatic rotation 125

Change text and icon size 125

Set lock screen preferences 126

Sound & vibration 128

Adjust volumes 128

Set ringtones 129

Enhance sound 130

Silence calls & notifications 131

Stop phone from speaking 133

Silence “Hello Moto” during power up 134

Turn off charging sounds 134

Turn touch sounds on/off 134

Hear other notification sounds 134

Notifications 136

Turn notifications on/off 136

Control notification sound 138

Control which apps read your notifications 139

View notification history 140

Battery 141

Charge phone 141

Extend battery life 141

Use Battery Saver mode 142

Show battery percentage in status bar 143

Storage 144

About storage options 144

Manage phone storage 144

Manage SD card 145

Find downloaded files 146

Recover recently deleted files 147

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Upload music to cloud 147

Upload photos and videos 148

Scan documents and make copies 148

Location 150

Use location services 150

Accessibility 152

Visual assistance 152

Hearing assistance 155

Dexterity assistance 156

Use accessibility shortcuts 157

Apps 159

Set or change default apps 159

Adjust special app access 159

Passwords & accounts 160

Add or remove accounts 160

Change name & info in your Google account 161

Sync apps with your Google account 161

Control what info Google collects 162

Security 164

About security 164

Protect against harmful apps 165

Make sure your phone can be found 165

Lock and unlock phone 166

Set screen lock 166

Adjust lock options 167

Unlock with trusted devices 168

Unlock with your face 169

Unlock at trusted places 170

Keep phone unlocked while it's on you 171

Use fingerprint security 171

Pin an app screen 173

Lock SIM card 174

Privacy 176

Adjust app permissions 176

Control access to your mic and camera 176

Hide your password or pattern 177

Safety & emergency 178

Prepare for emergencies 178

System 180

Languages & input 180

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Customize the keyboard 180

Use multiple languages 181

Gestures 183

Change System navigation 183

Customize Power button gesture 183

Turn flashlight on and off 183

Twist phone to open camera 184

Back up phone 184

Users and guests 186

Share your phone 186

Add, modify, remove users 187

Add or delete guest 188

About phone 189

Record your IMEI number 189

Find legal and product information 189

Fix issues 190

Hardware issues 190

Phone is slow or unstable 190

Phone feels warm or hot 190

Phone won't turn on 191

Phone restarts or crashes 191

Screen is frozen or won't respond 192

Screen displays wrong colors 192

SD card issues 193

Call and SIM issues 195

Issues making/receiving calls 195

Issues during calls 196

Battery issues 199

Charging issues 199

Battery drains too fast 199

Bluetooth, Wi-Fi, USB issues 201

Bluetooth issues 201

Wi-Fi issues 203

Can't transfer files or connect to computer 204

Account and sign-in issues 206

Forgot unlock code 206

Can't sign in to Google 206

Account sync issues 206

App issues 208

App or widget issues 208

moto g13 viii

Camera issues 209

Messaging issues 210

Gmail issues 212

Play Store issues 212

Maintenance procedures 213

Update Android software 213

Reset Wi-Fi, cellular data, and Bluetooth 213

Reset phone 214

Get more help 215

moto g13 ix

About your hardware

Hardware diagram

1. Tray for SIM and SD card

2. Headset jack

3. Earpiece

4. Front camera (Learn more in Camera help.)

5. Proximity sensor

6. Volume up/down button

7. Power button and fingerprint sensor

Set up phone 1

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