11
TROUBLESHOOTING
HOW TO CLEAN USING CITRIC ACID
PROBLEM REASONS SOLU IONS
1. Ensure that the filter net has been installed to the inner container.
2. Pour citric acid into the inner container. Dosage: about 20g for every litre of water.
3. Add cold water to the 'full' mark and stir water thoroughly.
4. Turn on the power immediately and heat until water is boiling then switch to keep
warm. Repeat steps if there are still scales inside the inner container.
5. After steps 1 - 4, remove the plug and top cover, empty water from the water
drainage mark.
6. Add in cold water, boil accordingly and empty water to remove the taste of lemon
(citric acid).
• Please follow the instructions to use citric acid for cleaning the pot.
• Lemon Acid is a food additive and is harmless to humans.
White or glittery particles
suspended in boiled water
Water Sca e.
Water with more minera s (minera water, water
after treated with ionised water purifier) wi
easi y generate sca e that may attach onto the
inner container or suspend in the water.
C ean with citric acid
C ean with citric acid
Water output is lesser then
normal or difficulty in
dispensing
Check if the fi ter is c ogged
After boi ing water, bubb es may appear for a
whi e and make it difficu t to dispense water.
C ean the fi ter with brush
Open the top cover, dispense water and c ose it
back. (Be carefu of steam when opening the
top cover)
Slight smoky odour Tap water contains more ch orine which may
generate a 'ch orine' odour
During initia use of this product some smoke or odour may be detected. This is norma with many
heating app iances and wi not recur after repeated use.
Press “Reboi ” button
Hot water dispenses itself Does water exceed the FULL mark? Drain some water to ower the water eve
Boiling function does
not work
The power p ug has been disconnected Reconnect the e ectricity or insert the
power p ug
Hot outer cover Since the unit keeps water warm at a high
temperature, the externa temperature of the pot
may reach 65°C.
This is norma
10
WHEN STARTING RE-BOIL
Re-boil the hot water under the Keep warm mode.
1. To re-boil the water, push the REBOIL button. But
before doing so it is important to first check the
amount of water remaining in the pot.
2. When the remaining water level is less than the
Refill mark on the water level gauge panel, be
sure to add water.
3. When the pot is full with water at the Keep warm
mode, the keep warm water will be re-boiled in
about 3 minutes.
HOW TO CLEAN
Be sure to disconnect the Power supply plug, empty the pot before cleaning.
INNER POT
• Wash with a sponge and then rinse with clean water.
OUTER LID AND BODY
• Wipe with a wet soft cloth.
• Do not soak and wash the whole appliance in water.
DISCOLOURING OF THE INNER POT
• This is caused by oxidization of mineral content in the tap water. Which can be
remove by using nylon brush.
1. Cut a lemon into four pieces, wrap the lemon in cloth and place in the inner pot.
2. Pour in water up to the full level indicator.
3. Boil and then keep warm for about 1 hour.
4. Pour out the water and use a nylon brush to clean the pot.
5. To remove the smell of the lemon, boil water again and dispose the water.
CAUTION: Do not use benzene, solvents, cleaning powder or brushes with hard
bristles. Do not dry in a dish dryer.
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