Meramak HYPERCOM T4210 RESTAURANT Manual de usuario

HT1005_12062011

QUICK REFERENCE GUIDE

HYPERCOM T4210/T4220 RESTAURANT

Page 1

CREDIT CARD PURCHASE

Swipe card or manually enter credit card

number.

Enter server number if prompted.

If you choose "No" for not present, these

options will be displayed.*

Choose the appropriate option and continue

with sale.**

*Manually entered sales only..

**CVV may be prompted on card present, subject to card association requirements.

Debit

Void

Offline

Refund

Adjust

HOME SETTLE REPORTS FUNCTION

Enter credit card number, press ENTER.*

Sale

HOME SETTLE REPORTS FUNCTION

Enter card expiration date (MMYY). Press

ENTER when complete.*

Expiration Date MMYY

HOME SETTLE REPORTS FUNCTION

Card Present

Yes/No? If the card is present, press ENTER. If not,

press CLEAR.*

HOME SETTLE REPORTS FUNCTION

Not Provided

Present

Illegible

Not Present

Enter Card Number

Tear the receipt and have the customer sign.

This is the merchant's copy.

Press any key to print the customer's copy.

Enter customer's billing zip code if card

not present.*

HOME SETTLE REPORTS FUNCTION

Enter Amount Enter amount of transaction, press ENTER

when complete.

HOME SETTLE REPORTS FUNCTION

Enter Billing Zip Code

HOME SETTLE REPORTS FUNCTION

Press Any Key

to Print

Customer Receipt

CREDIT CARD PURCHASE (continued)

DEBIT CARD PURCHASE

HOME SETTLE REPORTS FUNCTION

Debit

HOME SETTLE REPORTS FUNCTION

Debit Debit

Swipe Customer Card

Sale Amount

Choose option for DEBIT.

Swipe customer's card.

TERMINAL DISPLAY ACTION

Enter in amount of sale, press ENTER when

complete.

TERMINAL DISPLAY ACTION

Reprint

Debit

Void

Offline

Refund

Adjust

HOME SETTLE REPORTS FUNCTION

Reprint

Customer Service: 800-597-3140

24 HourTechnical Support: 800-632-1888

Page 2

Customer enters PIN number on pin pad.

Press ENTER.

HOME FUNCTION

Debit Debit

SETTLE REPORTS

HOME FUNCTION

SETTLE REPORTS

Press Any Key

to Print

Customer Receipt

Total $0.00

Enter Pin

Tear the receipt and have the customer sign.

This is the merchant's copy. Press any key

to print the customer's copy.

CREDIT CARD RETURN

HOME SETTLE REPORTS FUNCTION

Refund

HOME SETTLE REPORTS FUNCTION

Card Type Refund

Swipe Customer Card

Expiration Date

MMYY Enter expiration date of customer's card.

Press ENTER key.*

Choose option for REFUND.

Swipe customer's card or manually enter

card number. If manually entered, press

ENTER key.

HOME SETTLE REPORTS FUNCTION

Press Any Key

to Print

Customer Receipt

Tear the receipt and have the customer sign.

This is the merchant's copy.

Press any key to print the customer's copy.

*Manually entered sales only.

OFFLINE (FORCED TRANSACTION) CREDIT CARD

DEBIT CARD PURCHASE (continued) CREDIT CARD RETURN (continued)

HOME SETTLE REPORTS FUNCTION

SALE <OFFL>

HOME SETTLE REPORTS FUNCTION

Card Type Sale<OFFL>

Enter Card Number

Expiration Date

MMYY

Swipe customer's card or manually enter

card number. If manually entered, press

ENTER key.

Choose option for ONLINE.

Enter card expiration date (MMYY).

Press ENTER when complete.*

TERMINAL DISPLAY ACTION TERMINAL DISPLAY ACTION

TERMINAL DISPLAY ACTION

HOME SETTLE REPORTS FUNCTION

Debit Debit

Sale Amount Enter in amount of sale, press ENTER when

complete.

HOME SETTLE REPORTS FUNCTION

Card Type Sale<OFFL>

HOME SETTLE REPORTS FUNCTION

Card Type Sale<OFFL>

Enter Amount

Enter Approval Code

Enter amount of sale. Press ENTER when

complete.

Enter approval code. Press ENTER when ]

complete.

Debit

Void

Offline

Refund

Adjust

HOME SETTLE REPORTS FUNCTION

Reprint

Debit

Void

Offline

Refund

Adjust

HOME SETTLE REPORTS FUNCTION

Reprint

QUICK REFERENCE GUIDE

HYPERCOM T4210/T4220 RESTAURANT

TIP ADJUST

HOME SETTLE REPORTS FUNCTION

Enter Invoice Number

or Press Enter to

View List

Adjust

Press ADJUST key.

Key in invoice number of sale or press the

ENTER key to view all transactions.

IF INVOICE NUMBER IS USED

HOME SETTLE REPORTS FUNCTION

Inv xxxxxx

Base Amount

Enter Tip

X.XX

$0.00

HOME SETTLE REPORTS FUNCTION

Inv xxxxxx

Total

Correct?

X.XX

YES/NO

Adjust

Enter the amount of tip and press ENTER.

Confirm whether the adjust amount is correct

by pressing ENTER key. If the total is

incorrect, press CLEAR for NO and re-enter

tip amount.

IF ENTER IS CHOSEN

HOME SETTLE REPORTS FUNCTION

Inv: XXXXXX

Approval

XXXXXCARD

Adjust

XXXXXX

Adjust

#XXXXX

If Enter is chosen on initial adjust screen,

you will be in scroll open option. At this

point, you can scroll transactions by

selecting the top right ATM style key. The

middle ATM style key will scroll in reverse.

Once transaction is located, select ATM key

corresponding with adjust (bottom left) and

continue with below steps.

Page 3

HOME SETTLE REPORTS FUNCTION

Press Any Key

to Print

Customer Receipt

Tear the receipt and have the customer sign.

This is the merchant's copy.

Press any key to print the customer's copy.

VOID

HOME SETTLE REPORTS FUNCTION

Last

Invoice

Void

Choose option for VOID.

Enter server number if prompted.

Choose method in which you wish to void

transaction. If LAST is chosen, last transaction

will be prompted. Press ENTER to void or

CLEAR to cancel. If INVOICE is chosen, you

will be prompted to enter transaction's

invoice number. Press ENTER after number

is entered. Transaction will be displayed,

Press ENTER to void or CLEAR to cancel.

OFFLINE (FORCED TRANSACTION) CREDIT CARD (continued)

TERMINAL DISPLAY ACTION

TIP ADJUST (continued)

TERMINAL DISPLAY ACTION

HOME SETTLE REPORTS FUNCTION

Inv xxxxxx

Base Amount

Enter Tip

X.XX

$0.00

Adjust

HOME SETTLE REPORTS FUNCTION

Inv xxxxxx

Total

Correct?

X.XX

YES/NO

Adjust Confirm whether the adjust amount is

correct by pressing ENTER key. If the total

is incorrect, press CLEAR for NO and

re-enter tip amount.

Enter the amount of tip and press ENTER.

Debit

Void

Offline

Refund

Adjust

HOME SETTLE REPORTS FUNCTION

Reprint

Debit

Void

Offline

Refund

Adjust

HOME SETTLE REPORTS FUNCTION

Reprint

QUICK REFERENCE GUIDE

HYPERCOM T4210/T4220 RESTAURANT

BATCH SETTLEMENT

HOME SETTLE REPORTS FUNCTION

Enter Password

Settle

Press SETTLE key.

Enter Password 0000 and press ENTER key.

Confirm totals by pressing ENTER key.

Confirm refunds by pressing ENTER key.

HOME SETTLE REPORTS FUNCTION

Ok ### #### ####

Settle

Terminal will dial to host and settle machine.

Settlement report will then print.

Page 4

TERMINAL DISPLAY ACTION

Debit

Void

Offline

Refund

Adjust

HOME SETTLE REPORTS FUNCTION

Reprint

REPRINT LAST RECEIPT

Select REPRINT.

TERMINAL DISPLAY ACTION

Debit

Void

Reprint

Offline

Refund

HOME SETTLE REPORTS FUNCTION

EBT

HOME SETTLE REPORTS FUNCTION

Last

Invoice

Select LAST to choose the last transaction

or select INVOICE to select another

transaction.

If INVOICE is selected:

Enter invoice number and press ENTER.

Press ENTER For Last Invoice.

QUICK REFERENCE GUIDE

HYPERCOM T4210/T4220 RESTAURANT

HOME SETTLE REPORTS FUNCTION

Customer Copy

Merchant Copy

Select receipt type.

CURRENT BATCH REPORT

Audit

HOME SETTLE REPORTS FUNCTION

Summary

Server

Press REPORTS key.

Choose which report type you require.

Terminal will then print desired report.

TERMINAL DISPLAY ACTION

Debit

Void

Offline

Refund

Adjust

HOME SETTLE REPORTS FUNCTION

Reprint

IMPORTANT “VoIP” NOTICE

ONLY IP CREDIT CARD TERMINALS ARE ABLE TO SUPPORT “VOICE OVER IP” (VoIP).

DIAL-UP TERMINALS WILL NOT WORK WITH VoIP SINCE THEY REQUIRE A LANDLINE.

Changes made to your telephone system, such as converting to digital telephone service or Voice

Over Internet Protocol (VoIP), can adversely affect the ability of your credit card terminal to function

properly. Dial-up terminals do not work though VoIP. You must use a landline for dial-up terminals to

function properly. If a dual communication terminal is present, a router must be used in conjunction

with a DSL/cable modem to obtain a high speed connection.

If you plan on making any changes to the telephone system at the location where your terminal is used

or if you have any questions in regards to your current terminal's capabilities, please contact technical

support at 800-632-1888.

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