Logitech M185 Guía de instalación

FAQ

We've put everything you need to get started with your Wireless Mouse M185 right here. If you

still have questions browse the topics on the left.

Frequently Asked Questions

+Scrolling issues with Windows 8.1 Consumer Preview version

Initial testing with Windows 8.1 Consumer Preview version reveals a scrolling issue with IE11

and Windows 8 apps, as well as on the Windows Start screen itself:

Moderate to fast scrolling can become unresponsive until you stop scrolling. Then, the

page will jump a long distance, usually to either the beginning or the end.

We're working with Microsoft to resolve this issue.

As a workaround, you can modify your scrolling settings in IE11. Here's how:

1. Launch IE11.

2. Open Internet Options and select the Advanced tab.

3. In the Browsing section, clear "Use smooth scrolling".

4. In the Security section, clear "Enable Enhanced Protected Mode", and then click OK.

IMPORTANT: Disabling Enhanced Protected Mode degrades the security settings in

IE11. Please consider this before you make this change.

5. Restart your computer.

+Cleaning Logitech keyboards and mice

Before you clean your device:

Unplug it from your computer and make sure it’s turned off.

Remove the batteries.

Keep liquids away from your device, and don’t use solvents or abrasives.

To clean your Touchpad, and other touch-sensitive and gesture-capable devices:

Use lens cleaner to lightly moisten a soft, lint-free cloth and gently wipe down your

device.

To clean your keyboard:

Use compressed air to remove any loose debris and dust between the keys. To clean the

keys, use water to lightly moisten a soft, lint-free cloth and gently wipe down the keys.

To clean your mouse:

Use water to lightly moisten a soft, lint-free cloth and gently wipe down the mouse.

NOTE: In most cases, you can use isopropyl alcohol (rubbing alcohol) and anti-bacterial wipes.

Before using rubbing alcohol or wipes, we suggest you test it first in an inconspicuous area to

make sure it doesn’t cause discoloration or remove the lettering from the keys.

+Erratic scrolling with SetPoint when using Chrome, Internet Explorer, or Windows 8

Start screen apps

SetPoint versions 6.50 and later include a smooth scrolling plug-in for Google Chrome and

Internet Explorer. If you're having problems with erratic scrolling, please upgrade to SetPoint

6.52 or later, which improves scrolling for these browsers.

After upgrading to SetPoint version 6.52 or later, you may still experience erratic scrolling on

individual web sites or pages that implement technologies differently. If you're using Start screen

apps in Windows 8, it's also possible that the app you're using can't properly interpret the smooth

scrolling function. In this case, you can also disable the SetPoint smooth scrolling plug-in.

Google Chrome

Internet Explorer

Windows 8 Start screen apps

NOTE: You can disable the SetPoint plug-in for the Internet Explorer and Chrome browsers

individually, but if you disable smooth scrolling in SetPoint, it will be disabled for everything:

Chrome, Internet Explorer, and the Windows 8 Start screen apps.

Google Chrome

To disable the Logitech SetPoint smooth scrolling plug-in for Google Chrome:

1. Launch Chrome.

2. Click the icon on the upper-right corner and select Settings.

3. Select Extensions > Logitech SetPoint and clear Enabled.

NOTE: To enable the smooth scrolling plug-in, follow the steps above, and in step 3,

click Enable.

4. Close and re-open your browser for the settings to take effect.

Internet Explorer

To disable the Logitech SetPoint smooth scrolling plug-in for Internet Explorer:

1. Select Control Panel > Network and Internet > Internet Options.

2. On the Programs tab, click Manage add-ons.

3. Select Logitech SetPoint and then click Disable.

NOTE: If the plug-in is currently disabled, the Enable button will appear instead.

4. Click Close to close the dialog box.

NOTE: To enable the smooth scrolling plug-in, follow the steps above, and in step 4,

click Enable.

5. Close and re-open your browser for the settings to take effect.

Windows 8 Start screen apps

If scrolling is too fast or too slow with some of your Windows 8 Start screen apps, try the

following:

If your mouse has a Scroll Left and Scroll Right function, use that instead of the scroll

wheel.

Disable Smooth Scrolling in SetPoint:

1. Launch SetPoint by clicking the SetPoint icon in the Notification area and

select Mouse and Keyboard Settings.

2. Click on Pointer Settings, and clear Enable Smooth Scrolling.

3. Click Apply and then OK to exit the SetPoint User Interface.

NOTE: When you disable smooth scrolling in SetPoint, it will be disabled for everything:

Chrome, Internet Explorer, and the Windows 8 Start screen apps.

+Wireless product not working properly when also using a USB 3.0 device

When using a USB 2.0 2.4GHz wireless peripheral device (such as a mouse, keyboard, or

headphones) with a PC that also has a USB 3.0 peripheral device plugged in, you may

experience erratic operation caused by interference. This is especially likely to happen when

using USB 3.0 remote hard drives or flash drives.

This interference may result in:

Delayed response to mouse or keyboard inputs

Missing keyboard characters or mouse commands

Decreased operating distance between the USB 2.0 wireless device and its receiver

There are some techniques that can help early adopters of USB 3.0 to mitigate potential problems

with their existing 2.4GHz wireless devices:

If your PC has multiple USB 2.0 connectors available, separate your USB 3.0 and USB

2.0 receivers by as much distance as possible. For example, if your PC has a choice of

USB 2.0 connectors, use the one on the opposite side of the PC from the USB 3.0

connector.

Position your USB 2.0 receiver as close as possible to your wireless peripheral (mouse,

keyboard, headphones, etc.).

Use a standard, USB-extender cable to position your USB 2.0 wireless receiver as far

away as possible from your USB 3.0 connector.

A USB-extender cable is available for Logitech customers who are experiencing this problem

(click here for more information).

NOTE: A USB 3.0 connector sometimes referred to as Super Speed USB or SS, normally has a

blue plastic insert in the connector. Unlike a USB 2.0 connector which has 4 pins within the

connector, a USB 3.0 connector has 9 pins.

Move your USB 2.0 wireless receiver to the opposite side of your computer:

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