
FAQ
Q: The sound quality of the headphones is not good?
A: For all of the headphone products, they need a period of use to get better sound
quality. Some components, such as diaphragm unit, transistors, integrated circuits,
and capacitance, and can be stabilized after a period of use.
Q: Why cannot synchronize the volume?
A: Our products are mainly compatible with iPhone, Samsung, and other mainstream
mobile phones, Due to too many Android systems, our headsets cannot match all
types of Android systems. If the volume cannot synchronize, please manually
adjust the volume on the phone or computer.
Q: How to deal with the stuck signal of the earphone?
A: The Bluetooth headphones use the 2.4G frequency band. When it encounters wifi
and the base station signal environment is complex, it will automatically switch to
the most suitable frequency band. To avoid the frequency hopping, Please use your
mobile phone as close as possible to the headphones.
Q: How to keep clear calls?
A: When using with a phone call, please turn the volume to the maximum to avoid
making calls in noisy environments, such as subways and buses. These places will
affect the signal connection and stability of the earbuds.